SlideShare a Scribd company logo
1 of 31
Consider these scenarios

1. Same question, different
answers

2. Crisis moment

3. Diluted Vision


                              1
Internal Communication:
A management cliché?

Where does internal communications begin?

Why do so many communications programs fail?

And when does a firm’s poor internal communication result in
 weak external communications?




                                                                2
Presented by

Josh Keck         Tyler King
Ian Banks         Tyler Eastman    3
Jordyn Williams   Holland Miller
Synergy Communications
Our Services:

1.   Group Management
2.   Superior-Subordinate Communication
3.   Nonverbal Communication
4.   Advertising/Marketing
5.   Public Relations/Crisis Management


We support our clients by strategically planning, researching and
implementing a communications campaign that advances the
business objectives of our clients.
                                                                    4
Synergy Communications

People need to function together.
What’s good for the firm is good for them.

Internal Communications is fundamental to
success.

Good internal communications positively reflects
on external communication.

We aren’t just selling our services – we’re selling   5
Synergy.
Group Management



Holland Miller
Difficulties
•   Inefficient output
•   Contrasting approaches among members
•   Lack of organization
•   Ineffective delegation
Our Strategy
1.   Role Identification
2.   Role Development
3.   Implementation of Guidelines and Expectations
4.   Execute and Achieve
Outcome
• Managers can lead, negotiate, motivate, and inspire
  employees effectively
• Measureable business results
• Improved teamwork, initiative, cooperation, and execution
  through the ranks
Superior-
                  Subordinate
Jordyn Williams   Communication
Areas of Training
• Downward Communication

• Upward Communication

• Openness in Communication

• Relationship Management
Downward Communication
• Downward communication is orders given from superiors to
  subordinates represent downward communication.
     • Superior remains respectful and concise
     • Subordinate understanding
     • Recognition given
Openness in Communication
• Openness in communication requires both openness in
  message sending and openness in message receiving between
  superiors and subordinates.
     • Requires honesty
Relationship Management
• The relationship between superior and subordinates requires
  specific maintenance strategies.
     •   Informal interactions
     •   Formal interactions
     •   Tactics to appear impressive to superior
     •   Open discussion
Upward Communication
• Upward communication within a company is the process of
  relaying information from the bottom levels to the top levels in
  an organization.
      • Superior is open to concept
Nonverbal
Communication
Tyler King
Nonverbal Communication
• Did you know that nonverbal communication is just as
  important (if not more) than verbal communication?
• We offer training to companies operating internationally to
  help them adapt to cultural, physical, & societal norms
• This training will improve your company’s international
  relations and help your business grow!




                                                                17
• Nonverbal communication can be divided into several
  categories:
  •   Facial expressions
  •   Head movements
  •   Hand gestures
  •   Physical space
  •   Eye contact
  •   Posture
• Different parts of the world possess different meanings for
  nonverbal gestures
  • Sometimes a gesture in one area means the complete opposite
    of a gesture in another area



                                                                  18
Comparing China & the U.S.
• In China, touching beyond  • In the U.S., it is common for
  handshaking is considered    someone to pat someone
  offensive.                   on the back or place their
• Maintained eye contact is    hand on another’s shoulder.
  considered rude and        • Maintained eye contact
  offensive in China.          shows attention and respect
• Physical space between       in the U.S.
  people much shorter, which • Physical space further apart
  may come across as           which may come across as
  crowding to an American.     disinterested to the
                               Chinese.
                                                               19
• Understanding nonverbal communication is a skill that every
  business working internationally needs to master.
• Our company is here to provide knowledge on what is
  permissible and prohibited in the country where you look to
  conduct your business.
• This training will not go unnoticed by your potential business
  partners and is sure to give your company an advantage
  when negotiations begin!




                                                                   20
Advertising /
            Marketing
Ian Banks
General
• Boost Sales

• Engage in top social network

• Determine right mix of services


                                    22
Online Branding Solutions
•   Understanding how brand is perceived online
•   Internet changed way marketing is used
•   Integrate search and social media
•   Effective internet marketing
TV Advertising
•   7 Million average viewers during primetime
•   Morning news hours
•   Spend 25,000 get 50,000 in return from sales
•   Best bang for your buck
Public Relations /
Crisis Management
  Tyler Eastman
Public Relations
 • Refers to managing the flow of information between
   an individual or organization and the public.
 • Organization gaining exposure to their audience
   using topics of public interests.
 • Do not require direct payment.
• Our aim is to handle all kinds of critical public relations for
  U.S. and international clients.

• We provide training untouched by anyone else.

• We advocate for greater understanding and adoption of
  public relation services.
Crisis Management
 • Immediate response to being breached.
 • We are there from the very beginning to the very
   end.
 • We work closely with clients to: create plans that
   investigate risk and crisis scenarios, prepare clients
   for crisis with managing and media training, and
   develop positive stories that prevent further crisis.
Day-to-Day PR
 • We arrange for your participation in the events you
   believe will offer the greatest return for you
   investment. Such as select charitable causes,
   educational events, and events held by the
   communities in which you operate.
Summary
Synergy Communications is a comprehensive
communications agency. We are a full-service
communications company providing internal and external
communication services.

We can help turn your vision into a reality.

We sell SYNERGY

Remember, two hands are better than one.

                                                         30
Thank you.
 We will now open the floor for your questions

More Related Content

Similar to Synergy Communications

Social Media for Financial Services Providers: How to Engage with IFAs and F...
Social Media for Financial Services Providers:  How to Engage with IFAs and F...Social Media for Financial Services Providers:  How to Engage with IFAs and F...
Social Media for Financial Services Providers: How to Engage with IFAs and F...Philip Calvert
 
Social Media for Employee Engagement
Social Media for Employee EngagementSocial Media for Employee Engagement
Social Media for Employee EngagementPhilip Calvert
 
Philip calvert social media and employee engagement presentation
Philip calvert social media and employee engagement presentationPhilip calvert social media and employee engagement presentation
Philip calvert social media and employee engagement presentationSarahJWalker
 
Ellwood Atfield: Key Success Factors for Advocates and Advocacy Teams - Genev...
Ellwood Atfield: Key Success Factors for Advocates and Advocacy Teams - Genev...Ellwood Atfield: Key Success Factors for Advocates and Advocacy Teams - Genev...
Ellwood Atfield: Key Success Factors for Advocates and Advocacy Teams - Genev...NataliaKurop
 
Talk to uganda christian university
Talk to uganda christian universityTalk to uganda christian university
Talk to uganda christian universityAlex Taremwa
 
LA Teen Social Media Fellowship Kickoff, October 2015
LA Teen Social Media Fellowship Kickoff, October 2015LA Teen Social Media Fellowship Kickoff, October 2015
LA Teen Social Media Fellowship Kickoff, October 2015Lisa Colton
 
A funder’s perspective on how charities can effectively communicate impact | ...
A funder’s perspective on how charities can effectively communicate impact | ...A funder’s perspective on how charities can effectively communicate impact | ...
A funder’s perspective on how charities can effectively communicate impact | ...CharityComms
 
internal and external public relations
internal and external public relationsinternal and external public relations
internal and external public relationsBhavisha Jangid
 
Intro to public relations
Intro to public relationsIntro to public relations
Intro to public relationsrehemak
 
Thought Leadership from the Inside Out
Thought Leadership from the Inside OutThought Leadership from the Inside Out
Thought Leadership from the Inside OutStacey King Gordon
 
Essential Nonprofit Communications Plan
Essential Nonprofit Communications PlanEssential Nonprofit Communications Plan
Essential Nonprofit Communications PlanTheGivingPartner
 
Communications strategy. Small charities communications conference, 23 Septem...
Communications strategy. Small charities communications conference, 23 Septem...Communications strategy. Small charities communications conference, 23 Septem...
Communications strategy. Small charities communications conference, 23 Septem...CharityComms
 
iMA High Red Description
iMA High Red DescriptioniMA High Red Description
iMA High Red DescriptionDonnie MacNicol
 
Volunteer Recruitment: Finding Your Volunteers
Volunteer Recruitment: Finding Your VolunteersVolunteer Recruitment: Finding Your Volunteers
Volunteer Recruitment: Finding Your VolunteersChelsea J Martin
 
Marketing & Branding Lessons Amidst a Pandemic
Marketing & Branding Lessons Amidst a Pandemic Marketing & Branding Lessons Amidst a Pandemic
Marketing & Branding Lessons Amidst a Pandemic Jodi Rudick
 

Similar to Synergy Communications (20)

Social Media for Financial Services Providers: How to Engage with IFAs and F...
Social Media for Financial Services Providers:  How to Engage with IFAs and F...Social Media for Financial Services Providers:  How to Engage with IFAs and F...
Social Media for Financial Services Providers: How to Engage with IFAs and F...
 
Social Media for Employee Engagement
Social Media for Employee EngagementSocial Media for Employee Engagement
Social Media for Employee Engagement
 
Philip calvert social media and employee engagement presentation
Philip calvert social media and employee engagement presentationPhilip calvert social media and employee engagement presentation
Philip calvert social media and employee engagement presentation
 
Ellwood Atfield: Key Success Factors for Advocates and Advocacy Teams - Genev...
Ellwood Atfield: Key Success Factors for Advocates and Advocacy Teams - Genev...Ellwood Atfield: Key Success Factors for Advocates and Advocacy Teams - Genev...
Ellwood Atfield: Key Success Factors for Advocates and Advocacy Teams - Genev...
 
Talk to uganda christian university
Talk to uganda christian universityTalk to uganda christian university
Talk to uganda christian university
 
LA Teen Social Media Fellowship Kickoff, October 2015
LA Teen Social Media Fellowship Kickoff, October 2015LA Teen Social Media Fellowship Kickoff, October 2015
LA Teen Social Media Fellowship Kickoff, October 2015
 
A funder’s perspective on how charities can effectively communicate impact | ...
A funder’s perspective on how charities can effectively communicate impact | ...A funder’s perspective on how charities can effectively communicate impact | ...
A funder’s perspective on how charities can effectively communicate impact | ...
 
internal and external public relations
internal and external public relationsinternal and external public relations
internal and external public relations
 
Intro to public relations
Intro to public relationsIntro to public relations
Intro to public relations
 
Building PR
Building PRBuilding PR
Building PR
 
Thought Leadership from the Inside Out
Thought Leadership from the Inside OutThought Leadership from the Inside Out
Thought Leadership from the Inside Out
 
Essential Nonprofit Communications Plan
Essential Nonprofit Communications PlanEssential Nonprofit Communications Plan
Essential Nonprofit Communications Plan
 
Integrity Selling Presentation
Integrity Selling PresentationIntegrity Selling Presentation
Integrity Selling Presentation
 
Hkd2 cph malene_munkebo
Hkd2 cph malene_munkeboHkd2 cph malene_munkebo
Hkd2 cph malene_munkebo
 
Benefits of public relations
Benefits of public relationsBenefits of public relations
Benefits of public relations
 
Communications strategy. Small charities communications conference, 23 Septem...
Communications strategy. Small charities communications conference, 23 Septem...Communications strategy. Small charities communications conference, 23 Septem...
Communications strategy. Small charities communications conference, 23 Septem...
 
iMA High Red Description
iMA High Red DescriptioniMA High Red Description
iMA High Red Description
 
Volunteer Recruitment: Finding Your Volunteers
Volunteer Recruitment: Finding Your VolunteersVolunteer Recruitment: Finding Your Volunteers
Volunteer Recruitment: Finding Your Volunteers
 
Marketing & Branding Lessons Amidst a Pandemic
Marketing & Branding Lessons Amidst a Pandemic Marketing & Branding Lessons Amidst a Pandemic
Marketing & Branding Lessons Amidst a Pandemic
 
How to Talk to Your CEO- Cynthia LaConte
How to Talk to Your CEO- Cynthia LaConteHow to Talk to Your CEO- Cynthia LaConte
How to Talk to Your CEO- Cynthia LaConte
 

Synergy Communications

  • 1. Consider these scenarios 1. Same question, different answers 2. Crisis moment 3. Diluted Vision 1
  • 2. Internal Communication: A management cliché? Where does internal communications begin? Why do so many communications programs fail? And when does a firm’s poor internal communication result in weak external communications? 2
  • 3. Presented by Josh Keck Tyler King Ian Banks Tyler Eastman 3 Jordyn Williams Holland Miller
  • 4. Synergy Communications Our Services: 1. Group Management 2. Superior-Subordinate Communication 3. Nonverbal Communication 4. Advertising/Marketing 5. Public Relations/Crisis Management We support our clients by strategically planning, researching and implementing a communications campaign that advances the business objectives of our clients. 4
  • 5. Synergy Communications People need to function together. What’s good for the firm is good for them. Internal Communications is fundamental to success. Good internal communications positively reflects on external communication. We aren’t just selling our services – we’re selling 5 Synergy.
  • 7. Difficulties • Inefficient output • Contrasting approaches among members • Lack of organization • Ineffective delegation
  • 8. Our Strategy 1. Role Identification 2. Role Development 3. Implementation of Guidelines and Expectations 4. Execute and Achieve
  • 9. Outcome • Managers can lead, negotiate, motivate, and inspire employees effectively • Measureable business results • Improved teamwork, initiative, cooperation, and execution through the ranks
  • 10. Superior- Subordinate Jordyn Williams Communication
  • 11. Areas of Training • Downward Communication • Upward Communication • Openness in Communication • Relationship Management
  • 12. Downward Communication • Downward communication is orders given from superiors to subordinates represent downward communication. • Superior remains respectful and concise • Subordinate understanding • Recognition given
  • 13. Openness in Communication • Openness in communication requires both openness in message sending and openness in message receiving between superiors and subordinates. • Requires honesty
  • 14. Relationship Management • The relationship between superior and subordinates requires specific maintenance strategies. • Informal interactions • Formal interactions • Tactics to appear impressive to superior • Open discussion
  • 15. Upward Communication • Upward communication within a company is the process of relaying information from the bottom levels to the top levels in an organization. • Superior is open to concept
  • 17. Nonverbal Communication • Did you know that nonverbal communication is just as important (if not more) than verbal communication? • We offer training to companies operating internationally to help them adapt to cultural, physical, & societal norms • This training will improve your company’s international relations and help your business grow! 17
  • 18. • Nonverbal communication can be divided into several categories: • Facial expressions • Head movements • Hand gestures • Physical space • Eye contact • Posture • Different parts of the world possess different meanings for nonverbal gestures • Sometimes a gesture in one area means the complete opposite of a gesture in another area 18
  • 19. Comparing China & the U.S. • In China, touching beyond • In the U.S., it is common for handshaking is considered someone to pat someone offensive. on the back or place their • Maintained eye contact is hand on another’s shoulder. considered rude and • Maintained eye contact offensive in China. shows attention and respect • Physical space between in the U.S. people much shorter, which • Physical space further apart may come across as which may come across as crowding to an American. disinterested to the Chinese. 19
  • 20. • Understanding nonverbal communication is a skill that every business working internationally needs to master. • Our company is here to provide knowledge on what is permissible and prohibited in the country where you look to conduct your business. • This training will not go unnoticed by your potential business partners and is sure to give your company an advantage when negotiations begin! 20
  • 21. Advertising / Marketing Ian Banks
  • 22. General • Boost Sales • Engage in top social network • Determine right mix of services 22
  • 23. Online Branding Solutions • Understanding how brand is perceived online • Internet changed way marketing is used • Integrate search and social media • Effective internet marketing
  • 24. TV Advertising • 7 Million average viewers during primetime • Morning news hours • Spend 25,000 get 50,000 in return from sales • Best bang for your buck
  • 25. Public Relations / Crisis Management Tyler Eastman
  • 26. Public Relations • Refers to managing the flow of information between an individual or organization and the public. • Organization gaining exposure to their audience using topics of public interests. • Do not require direct payment.
  • 27. • Our aim is to handle all kinds of critical public relations for U.S. and international clients. • We provide training untouched by anyone else. • We advocate for greater understanding and adoption of public relation services.
  • 28. Crisis Management • Immediate response to being breached. • We are there from the very beginning to the very end. • We work closely with clients to: create plans that investigate risk and crisis scenarios, prepare clients for crisis with managing and media training, and develop positive stories that prevent further crisis.
  • 29. Day-to-Day PR • We arrange for your participation in the events you believe will offer the greatest return for you investment. Such as select charitable causes, educational events, and events held by the communities in which you operate.
  • 30. Summary Synergy Communications is a comprehensive communications agency. We are a full-service communications company providing internal and external communication services. We can help turn your vision into a reality. We sell SYNERGY Remember, two hands are better than one. 30
  • 31. Thank you. We will now open the floor for your questions

Editor's Notes

  1. Good day everyone; consider these scenarios if you will.A terrific definition of chaos is when a client asks two different people in your firm the same question – and gets two different and conflicting answers.Another form of it is when there’s a crisis, and the press calls and gets somebody on the phone who hasn’t been briefed – maybe it’s the secretary or the janitor or the guy in room 214, you’ve all got someone in your firm who instead of passing the press call on to someone who knows, “oh yeah man I know what happened I tell you all about it!” There’s a real horror for you.Think of the managing partner that stresses about the fact that his or her clear and well-defined vision of the firm has become so diluted by the time it gets transmitted down the line that there’s cause to wonder - is everybody working for the same firm??
  2. It's at times like these that somebody gets the idea that maybe the concept of internal communications is more than a management cliché. Clap! Maybe there’s something to it. So we have to ask ourselves a few questions:1. Where do internal communications begin? With a firm newsletter? Or regular staff meetings? Or memos? We all hate memos right2.Why do so many internal communications programs so consistently fail to communicate important information within a firm? 3.And when does a firm’s poor internal communication result in weak external communications? I don’t see anyone jumping up with the answers to these questions. Well I’m here to tell you that we have the answers. I’m here to tell you… that we are the answer. We are.. (Next slide)
  3. Synergy Communications. I am Josh Keck and these are my partners Tyler King, Tyler Eastman, Ian Banks, Holland Miller, and Jordyn Williams.
  4. Synergy Communications is a comprehensive communications agency with a focus on these five services (list)We support our clients by strategically planning, researching and implementing a communications campaign that advances the business objectives of our clients. We have the talents, we have the tools, and we have the motivation to bring your management vision to reality.
  5. We understand that people in a firm, regardless of their specialties or positions, need to function together to enhance the firm and its objectives. And that everybody in a firm needs to understands those objectives, and recognize that what's good for the firm is good for them, that the whole is greater than the sum of its parts. Of the many elements that contribute to the harmoniously successful firm – we believe that none is more fundamental than good internal communications. And good internal communications positively reflects on external communication. That’s why at Synergy Communications, we aren’t just selling our services. We’re selling synergy. At this point I’d like to hand the presentation over to my partners who will go into more detail about the services we provide.
  6. Of the many elements that contribute to the harmoniously successful firm - none is more fundamental than good internal communications. And good internal communications positively reflects on external communication. That’s why at Synergy Communications, we aren’t just selling our services - we’re selling synergy. We have the talents, we have the tools, and we have the motivation to bring your management vision to reality and we believe that two hands are better than one.