1
2
Adam Forde
Spectris plc
Malvern
Panalytical
Cyril Millin
Automation Anywhere
Ram Kumar
JKTech
3
The role of Intelligent
Automation and ERP
Cyril Millin
Automation Anywhere
INTEGRATION
S
MARKETPLAC
E
SECURITY
Largest bot-store with 1200+ prebuilt bots
Industry’s only bot security certification
Confidential – Do Not Distribute 4
What is Hyperautomation (or Intelligent Automation )
DIGITIZE AUTOMATE
OPTIMIZE
AI-Powered
Cloud-Native
Web-based
DISCOVER
Confidential – Do Not Distribute 5
Why automation is a challenge for ERP’s
Eclectic sources
The information ecosystem is
varied and with legacy can
generate a lot of manual
work such as copying from
one environment to another.
Businesses also work with
several heterogeneous data
sources.
ROI pressure
Pressure to manage costs in complex
evolving world . Focus users on their skills
and avoid any repetitive tasks.
Collaboration between
teams and systems is a key
Facilitating collaboration between ERP users and
other teams (such as front office) is a factor of
success.
Confidential – Do Not Distribute 6
ERP common use case : sales orders
3.16 minute video
7
The role of Intelligent
Automation and ERP
Ram Kumar
JKTech
Automation Capability Overview
20+
IN-HOUSE SOLUTIONS
800+
AUTOMATIONS
BUILT
30+
CLIENTS SERVED
PARTNERSHIP WITH LEADING
OEM(S)
Value Differentiators
Key Differentiators
INDUSTRY WISE CAPABILITY
HEATMAPS
INTELLECTUAL PROPERTIES &
ACCELERATORS
TECHNOLOGY AGNOSTIC &
TAILORED APPROACH
CERTIFIED & TRAINED
PRACTITIONERS
70%
Reduction in Operational Cost
for a Global Manufacturing
Company
90%
Efficiency in Compliance Audit
Process. Helping in Reduction of
Cost by $5m
£2m
Savings Across Finance & IT
for a Global Retailer
28K+
Man-Hours of Saving Every
Month by End-2-End
Automation of O2C Process
JK Tech’s Intelligent Automation Framework
A holistic solution for the digital transformation of the operational business processes through a collaborative convergenceof technologies and strategies.
Moving from ‘task’ or ‘process’ automation to end-to-end business process automation
Cloud
Apps
External Solutions
Integration /
Connectors
Cognitive Process Discovery & Mining
• Non-intrusive Event Collection
• Automated Insights for Blockages
• AI-led identification of inefficiencies
iBPMS, Business Rules
• Workflow Management
• Real-time Analysis
• Complex Event Processing
Enterprise Integration
• Built-in Connectors
• Data in motion, Data streaming
• Service Orchestration
Robotic Process Automation
• Process Automation
• Digital/Virtual Assistance
• IntelligentDocument Processing
Data Analytics & AI/ML/DL
• Data Ingestion, Storage
• Analysis & Visualization
• Image/VideoAnalytics, CMR
• NLP, Speech Recognition
Citizen-driven Development
• Omnichannel
• Low-code / No-code
• Drag-drop
01
04
03
02
IA
JKTech’sIntelligentAutomation Framework
Review Returned
Material
Customer
Returns Module
Customer initiates
RETURN process
Validate customer return &
check if replacement is
needed?
Call Centre
Customer Return request
received
Start
Fetch shipment and
other details
Accepted? Notify
Customer
Credit
Customer Return
authorised against
shipment
End
Recommend
Replacement
Product
Accept Returned
Material
Restock material – stock
adjustments
Return
type?
Web/
Mobile
Replacement
Issue Credit Note
Customer
Feedback
Ship Replacement
Product / Material
JKTech’sIntelligentAutomation Framework
Review Returned
Material
Customer
Returns Module
Customer initiates
RETURN process
Validate customer return &
check if replacement is
needed?
Call Centre
Customer Return request
received
Start
Fetch shipment and
other details
Accepted? Notify
Customer
Credit
Customer Return
authorised against
shipment
End
Recommend
Replacement
Product
Accept Returned
Material
Restock material – stock
adjustments
Return
type?
Web/
Mobile
Replacement
Issue Credit Note
Customer
Feedback
Conversational
AI
iBPMS & BRMS
Intelligentworkflow
& Business Rules
Engine
AI/ML
RPA
RPA
RPA
Integration with
Shipment partner
Chatbot
Ship Replacement
Product / Material
Integration
AI/ML
IOT
RPA
JKTech’sIntelligentAutomation Framework
Review Returned
Material
Customer
Returns Module
Customer initiates
RETURN process
Validate customer return &
check if replacement is
needed?
Call Centre
Customer Return request
received
Start
Fetch shipment and
other details
Accepted? Notify
Customer
Credit
Customer Return
authorised against
shipment
End
Recommend
Replacement
Product
Accept Returned
Material
Restock material – stock
adjustments
Return
type?
Web/
Mobile
Replacement
Issue Credit Note
Customer
Feedback
Chatbot
iBPMS & BRMS
Intelligentworkflow
& Business Rules
Engine
AI/ML
RPA
RPA
RPA
Integration with
Shipment partner
Chatbot
Ship Replacement
Product / Material
Integration
AI/ML
IOT
All tools at one place
(RPA, AI, IOT,
Web, Mobile)
Built-in ML
Models, iBPMS,
Data Management
Low-code / No-code
200+ connectors for
integration
One click deployment
A good developer
is all that’s needed
RPA
Client Engagement Lifecycle
Case Study of Leading UK Retailer
70%
Cost Optimisation
85%
Improved Productivity
Value
Realisation
£2M
Potential worth of savings
28
processes identified
Action
Plan
21
Processes to be Automated
10
Processes Automated Till Date
Process Areas
HR Services Supply chain IT & Support Centre
Finance & Accounting
Deliver
(every 10 weeks)
4
Value Realisation
(Ongoing)
5
Discover
(4 weeks)
Assess
(2 weeks)
1 2
Strategise
(2 Weeks)
3
INTELLIGENT AUTOMATION & ERP – F&A
Procure To Pay
(P2P)
Order To Cash
(O2C)
Record To Report
(R2R)
Financial Planning &
Analysis (FP&A)
Spend Analytics
Collate Spend Data from
Accounts Payable
Analyse spend &
Determine Compliance
Vendor Selection
Vendor Identification
Vendor Selection on rule-
based criteria
Contract Creation & Negotiation
Contract Creation &
Negotiation
Contract & Catalogue
Management
Source
to
Contract
Requisitioning
Create Requisition based
on shopping cart
Requisition Workflow &
Approval
Purchasing & GR Mgmt.
PO & GR Creation
Supplier Master Data
Management
Procure to Invoice
Invoice Processing
Invoice Receipts
Invoice Recon. &
workflow approval
Payment Processing
Payments Settled Update Accounts Payable
Transaction Recording
Update in ERP
(SAP/O-EBS/Others)
Invoice
to
Pay
INTELLIGENT AUTOMATION & ERP – F&A
Procure To Pay
(P2P)
Order To Cash
(O2C)
Record To Report
(R2R)
Financial Planning &
Analysis (FP&A)
Month End Closure
72%
Increase in
Efficiency
30%
Increase in
accuracy
Vendor Selection
8x
Efficiency
Gain
100%
Accuracy achieved
Accounts Receivables
35%
Reduction of
time
ZERO
Error Reported
Bank Reconciliation
3K+
Manual Hrs Saved
10 FTE
Efforts Saved
Journal Entry
20K
Journals posted
every month
3x
Faster
auditing
KPI Dashboard
82%
Reduction in
Average Handing
Time
12K+
Manual Hrs Saved
annually
Integrated IA and ERP for Enterprise Transformation
Efficient
Manufacturing
Connected Supply Chain,
Intelligent Logistics
Increase Revenue
and Cash Flow
Analytics-Driven
Forecasting
Enable Growth at
Same Cost
Continuous
Compliance
Empowered IT and Operations
Test Automation Framework tAF©
Why tAF Framework? Optimise the Verification & Validation Effort
Productivity
Gain
Increases productivity across various testing phases
(Process, Integration, Regression…)
33%
<5%
Coding Required
2-weeks
Lead Time to Deploy
200+
Pre-built Standard Workflows (SAP, QAD)
Flexible hosting models
(on-prem or Cloud)
Supports multiple user
interfaces
Tool
Agnostic
18
Intelligent Automation at
Spectris plc and Malvern Panalytical
Adam Forde
Group CIO Spectris plc
CIO Malvern Panalytical
19
Confidential – Do Not Distribute 20
Welcome to Adam Forde
Accelerate your IA Journey - Next Steps
IA Road Map
Discover &
Assessment
Workshop – 2 Weeks
Pre-Assessment
Exercise
Take the complementary Maturity Pre-assessment Survey now
to understand your current status in the IA journey
Ready to Get Started?
22
Adam Forde
Spectris plc
Malvern
Panalytical
Cyril Millin
Automation Anywhere
Ram Kumar
JKTech
Q&A

[Webinar] - How to Future-proof Your ERP Applications with Intelligent Automation

  • 1.
  • 2.
    2 Adam Forde Spectris plc Malvern Panalytical CyrilMillin Automation Anywhere Ram Kumar JKTech
  • 3.
    3 The role ofIntelligent Automation and ERP Cyril Millin Automation Anywhere
  • 4.
    INTEGRATION S MARKETPLAC E SECURITY Largest bot-store with1200+ prebuilt bots Industry’s only bot security certification Confidential – Do Not Distribute 4 What is Hyperautomation (or Intelligent Automation ) DIGITIZE AUTOMATE OPTIMIZE AI-Powered Cloud-Native Web-based DISCOVER
  • 5.
    Confidential – DoNot Distribute 5 Why automation is a challenge for ERP’s Eclectic sources The information ecosystem is varied and with legacy can generate a lot of manual work such as copying from one environment to another. Businesses also work with several heterogeneous data sources. ROI pressure Pressure to manage costs in complex evolving world . Focus users on their skills and avoid any repetitive tasks. Collaboration between teams and systems is a key Facilitating collaboration between ERP users and other teams (such as front office) is a factor of success.
  • 6.
    Confidential – DoNot Distribute 6 ERP common use case : sales orders 3.16 minute video
  • 7.
    7 The role ofIntelligent Automation and ERP Ram Kumar JKTech
  • 8.
    Automation Capability Overview 20+ IN-HOUSESOLUTIONS 800+ AUTOMATIONS BUILT 30+ CLIENTS SERVED PARTNERSHIP WITH LEADING OEM(S) Value Differentiators Key Differentiators INDUSTRY WISE CAPABILITY HEATMAPS INTELLECTUAL PROPERTIES & ACCELERATORS TECHNOLOGY AGNOSTIC & TAILORED APPROACH CERTIFIED & TRAINED PRACTITIONERS 70% Reduction in Operational Cost for a Global Manufacturing Company 90% Efficiency in Compliance Audit Process. Helping in Reduction of Cost by $5m £2m Savings Across Finance & IT for a Global Retailer 28K+ Man-Hours of Saving Every Month by End-2-End Automation of O2C Process
  • 9.
    JK Tech’s IntelligentAutomation Framework A holistic solution for the digital transformation of the operational business processes through a collaborative convergenceof technologies and strategies. Moving from ‘task’ or ‘process’ automation to end-to-end business process automation Cloud Apps External Solutions Integration / Connectors Cognitive Process Discovery & Mining • Non-intrusive Event Collection • Automated Insights for Blockages • AI-led identification of inefficiencies iBPMS, Business Rules • Workflow Management • Real-time Analysis • Complex Event Processing Enterprise Integration • Built-in Connectors • Data in motion, Data streaming • Service Orchestration Robotic Process Automation • Process Automation • Digital/Virtual Assistance • IntelligentDocument Processing Data Analytics & AI/ML/DL • Data Ingestion, Storage • Analysis & Visualization • Image/VideoAnalytics, CMR • NLP, Speech Recognition Citizen-driven Development • Omnichannel • Low-code / No-code • Drag-drop 01 04 03 02 IA
  • 10.
    JKTech’sIntelligentAutomation Framework Review Returned Material Customer ReturnsModule Customer initiates RETURN process Validate customer return & check if replacement is needed? Call Centre Customer Return request received Start Fetch shipment and other details Accepted? Notify Customer Credit Customer Return authorised against shipment End Recommend Replacement Product Accept Returned Material Restock material – stock adjustments Return type? Web/ Mobile Replacement Issue Credit Note Customer Feedback Ship Replacement Product / Material
  • 11.
    JKTech’sIntelligentAutomation Framework Review Returned Material Customer ReturnsModule Customer initiates RETURN process Validate customer return & check if replacement is needed? Call Centre Customer Return request received Start Fetch shipment and other details Accepted? Notify Customer Credit Customer Return authorised against shipment End Recommend Replacement Product Accept Returned Material Restock material – stock adjustments Return type? Web/ Mobile Replacement Issue Credit Note Customer Feedback Conversational AI iBPMS & BRMS Intelligentworkflow & Business Rules Engine AI/ML RPA RPA RPA Integration with Shipment partner Chatbot Ship Replacement Product / Material Integration AI/ML IOT RPA
  • 12.
    JKTech’sIntelligentAutomation Framework Review Returned Material Customer ReturnsModule Customer initiates RETURN process Validate customer return & check if replacement is needed? Call Centre Customer Return request received Start Fetch shipment and other details Accepted? Notify Customer Credit Customer Return authorised against shipment End Recommend Replacement Product Accept Returned Material Restock material – stock adjustments Return type? Web/ Mobile Replacement Issue Credit Note Customer Feedback Chatbot iBPMS & BRMS Intelligentworkflow & Business Rules Engine AI/ML RPA RPA RPA Integration with Shipment partner Chatbot Ship Replacement Product / Material Integration AI/ML IOT All tools at one place (RPA, AI, IOT, Web, Mobile) Built-in ML Models, iBPMS, Data Management Low-code / No-code 200+ connectors for integration One click deployment A good developer is all that’s needed RPA
  • 13.
    Client Engagement Lifecycle CaseStudy of Leading UK Retailer 70% Cost Optimisation 85% Improved Productivity Value Realisation £2M Potential worth of savings 28 processes identified Action Plan 21 Processes to be Automated 10 Processes Automated Till Date Process Areas HR Services Supply chain IT & Support Centre Finance & Accounting Deliver (every 10 weeks) 4 Value Realisation (Ongoing) 5 Discover (4 weeks) Assess (2 weeks) 1 2 Strategise (2 Weeks) 3
  • 14.
    INTELLIGENT AUTOMATION &ERP – F&A Procure To Pay (P2P) Order To Cash (O2C) Record To Report (R2R) Financial Planning & Analysis (FP&A) Spend Analytics Collate Spend Data from Accounts Payable Analyse spend & Determine Compliance Vendor Selection Vendor Identification Vendor Selection on rule- based criteria Contract Creation & Negotiation Contract Creation & Negotiation Contract & Catalogue Management Source to Contract Requisitioning Create Requisition based on shopping cart Requisition Workflow & Approval Purchasing & GR Mgmt. PO & GR Creation Supplier Master Data Management Procure to Invoice Invoice Processing Invoice Receipts Invoice Recon. & workflow approval Payment Processing Payments Settled Update Accounts Payable Transaction Recording Update in ERP (SAP/O-EBS/Others) Invoice to Pay
  • 15.
    INTELLIGENT AUTOMATION &ERP – F&A Procure To Pay (P2P) Order To Cash (O2C) Record To Report (R2R) Financial Planning & Analysis (FP&A) Month End Closure 72% Increase in Efficiency 30% Increase in accuracy Vendor Selection 8x Efficiency Gain 100% Accuracy achieved Accounts Receivables 35% Reduction of time ZERO Error Reported Bank Reconciliation 3K+ Manual Hrs Saved 10 FTE Efforts Saved Journal Entry 20K Journals posted every month 3x Faster auditing KPI Dashboard 82% Reduction in Average Handing Time 12K+ Manual Hrs Saved annually
  • 16.
    Integrated IA andERP for Enterprise Transformation Efficient Manufacturing Connected Supply Chain, Intelligent Logistics Increase Revenue and Cash Flow Analytics-Driven Forecasting Enable Growth at Same Cost Continuous Compliance Empowered IT and Operations
  • 17.
    Test Automation FrameworktAF© Why tAF Framework? Optimise the Verification & Validation Effort Productivity Gain Increases productivity across various testing phases (Process, Integration, Regression…) 33% <5% Coding Required 2-weeks Lead Time to Deploy 200+ Pre-built Standard Workflows (SAP, QAD) Flexible hosting models (on-prem or Cloud) Supports multiple user interfaces Tool Agnostic
  • 18.
    18 Intelligent Automation at Spectrisplc and Malvern Panalytical Adam Forde Group CIO Spectris plc CIO Malvern Panalytical
  • 19.
  • 20.
    Confidential – DoNot Distribute 20 Welcome to Adam Forde
  • 21.
    Accelerate your IAJourney - Next Steps IA Road Map Discover & Assessment Workshop – 2 Weeks Pre-Assessment Exercise Take the complementary Maturity Pre-assessment Survey now to understand your current status in the IA journey Ready to Get Started?
  • 22.
    22 Adam Forde Spectris plc Malvern Panalytical CyrilMillin Automation Anywhere Ram Kumar JKTech Q&A