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Strategic Marketing Plan 
  Public Input Meeting
Tuesday, October 5, 2010
The Marketing Plan 
     serves as a guide for the development and 
    implementation of advertising, promotion, 
   communications and public relations efforts 
   associated with the redevelopment process. 
 The strategies and tactics outlined in a marketing 
   plan are based on research including phone, 
intercept and merchant surveys, public input from 
meetings such as this one, data collected from the 
Esri Market Profile, US Bureau of the Census and a 
             review of the local market. 
The Marketing Plan Process
        • SITUATION ANALYSIS


        • OBJECTIVES (GOALS)


        • STRATEGIES


        • TACTICS


        • EVALUATION
Redevelopment Marketing Examples

           Create brochure highlighting CRA projects, areas and 
        opportunities – distribute at ICSC seminars and conventions, 
              to local realtors, bankers, brokers and investors
Create an Identity
Position the commercial districts…
       develop the brand….
Create Events…
for the community to “Get to Know” the 
  CRA and the area business owners  ‐
   then your new “Ambassadors” will 
           “Share the News” 
Market incentives to property owners and 
       imagine the possibilities….
Before   After
3 Storefronts Before…
the same 3 storefronts today 
Increase Awareness
   Website
                         Social Media




Blog
Advertising Campaigns
    Ad campaigns, including a series in local 
    newspapers, co‐op ads and full color, full page in 
    local magazines…seek media sponsorships to 
    help spread the word. 
Marketing Initiatives get you “In the News”

                 In print and 
                    online!
Win Awards for your Redevelopment Efforts
Background 
          Excerpt from the Dania Beach CRA Redevelopment Plan 
                         Adopted – January 2009
5. Redevelopment    5: Pursue an active marketing and public information
Goal                approach to implementation of the CRA Redevelopment Plan

5.a                 • Hire a public relations firm to develop an image and marketing 
                    program, strategies and materials.
5.b                 • Develop an implementation schedule for marketing, to include 
                    success milestones.
5.c                 • Establish an Art‐in‐Public‐Places program.
5.d                 • Work to set up a new Main Street organization
5.e                 • Change the City’s motto from “Broward’s First City” to one more 
                    reflective of the marine theme.
5.f                 • Develop detailed architectural guidelines for non‐residential 
                    projects, including public works projects.
5.g                 • Develop a signage program for the entire CRA.
5.h                 • Provide funding for incentives for business attraction and 
                    retention.
5.i                 • Partner with business and industry representatives to market the 
                    CRA Redevelopment Plan and lobby for funding.
Intercept Survey Results       Phone Survey Results
                   Awareness & Visitation
•City of Dania Beach overall, no awareness problem (95% aware) 
•Awareness Issues exist within Districts
•Dania Beach Commercial Districts draw a substantial percentage of visitors from outside the 
city (48%). 
•Likelihood to visit in the future is far greater among those who were visiting Dania Beach 
Commercial Districts (76%) versus phone respondents (41%). 


         Time It Took To Get To                       Awareness & Visitation –
           Dania Beach Today                               Antique Row

      Average = 18.7 minutes                       63% Not aware ‐37% Aware               
                                              18% Have Visited ‐19% Have not visited
    Time Spent In Dania Beach Today                      Design District
        Average =  1.8 hours                       82% Not aware ‐ 18% Aware               
                                               7% Have Visited ‐ 11% Have not visited
 Amount Spent In Dania Beach Today                       IGFA Shopping Area
          Average = $59.20                        53% Not  aware ‐ 47% Aware              
                                              21% Have visited ‐ 26% Have not visited
Survey Results:  Descriptions and Attribute Ratings
•Visitors describe the area positively  ‐ 77% 

•Phone survey respondents use neutral descriptors  ‐ 41%

•Negative descriptors are similar  ‐ 17% avg. 

                       Overall attribute ratings are low:
 (Attributes included: ease of finding your way around, safety during the day, quality of 
restaurants, cleanliness, atmosphere, etc…)

• Visitors gave positive ratings overall – 40%

• Phone survey respondents gave positive ratings ‐ 9%

   As redevelopment continues and marketing and branding campaigns are 
                  established, ratings should improve. 
Intercept Survey Results                                                              Phone Survey Results
                                   Suggestions/ Additional Offerings.  
                       These suggestions will help guide business attraction efforts.


                                           Movie Theater                 34%
                                                                                                                        Fine dining
Big Box/Mass Market retailer (i.e. Target, Wal‐Mart, etc.)         18%
                                                                                                        Men's clothing/accessories
                                             Fitness/Gym          15%
                                                                                                     Women's clothing/accessories
                                 Bars and/or Night Clubs          15%
                                                                                                                     Movie theatre
                                            Casual Dining         12%
                                                                                                            Bars and/or night clubs
                                        Coffee Shop/Café      10%
                                                                                                                   Fast food dining
                                            Supermarket       10%
                                                                                                                      Casual dining
                                         Fast Food Dining     9%
                                                                                                                  Coffee shop/cafe
                                         Electronics Store    9%
                                                                               Big Box/Mass Market Retailer (Target, Walmart, etc.)
                                              Fine Dining     8%                                                     Antique stores
                             Men’s Clothing/Accessories       8%
                                                                                                                      Supermarket
                          Women’s Clothing/Accessories        7%                                                          Toy store
                                          Antique Stores      7%                                         Clean the area up/Facelift
          Urban Style Chains (i.e. Gap, Barnes and Noble)     7%                                                     Better parking
                                Gifts and Specialty Shops     7%                    Improve infrastructure (roads, public transport)
                                    No additions needed      5%                                               No additions needed
                                  Don't know/No answer       2%                                             Don't know/No answer
Intercept Survey Results                                       Phone Survey Results


           Top Sources of News or Information
                      (Among All)


                                                                55%
48%




            19%                                                        21%
                        13%       11%                                                11%
                                                                                                 6%         5%
                                                  3%


      TV     Internet     Radio   Sun Sentinel   Miami Herald   TV    Internet   Sun Sentinel   Radio   Miami Herald
Highlights from Merchant Surveys

To date, we have analyzed 48 surveys from the following business categories 
 (these numbers are subject to change slightly in the final report. Additional 
             surveys will be included in the final presentation.
      (note, marine industry business surveys have not been analyzed)



        Retail              31%       Mftg/Wholesale      10% 
        Service             17%        Educational/Cultural 4%
        Office              17%        Rental Properties  4% 
        Health              13%       Food &Bev            2%
                                      Entertainment        2%
Highlights from Merchant Surveys
• 71%    have been in business for more than 12 years 
• 52%    have been in business in Dania Beach for more than 12 years
• 48%    of businesses occupy spaces from 1000 to 3000 square feet
• 82%    report that they currently have no improvement plans
• 66%    report a decrease in sales over the last year
• 60%    do not own the property they occupy
• 58%    of customers come from outside Dania Beach or outside Broward County
• 44%    report word of mouth as their primary advertising source (less than 20%    
          utilize print or online media outlets (multiple responses accepted)
• 71%    of respondents included “restaurants” when asked what types of    
          businesses would you like to see locate in Dania Beach (multiple responses accepted)
• 52%    cited “appearance and image of the area” as issues their business
          faces  (multiple responses accepted)
• 58%     cited “crime” or “loitering/vagrants” as issues their business faces (multiple 
          responses accepted)
•   73%, 69% and 54%  cited “attracting more business”, “property/façade 
           improvements” and “landscape/streetscape improvements”  
           respectively as improvements they would like to see
•   61%    are interested in participating in a merchant association
Attitudes and Perceptions 
  The answers gathered tonight from the following questions will be used to outline 
   guiding principles in the Strategic Marketing Plan for the future development of 
       marketing collaterals to position Dania Beach redevelopment activities. 
                              We thank you for your input.

1.    How would you define Antique Row as it is today?
      The Design District?
      IGFA / Bass Pro Shops?

2. What are some of the positive feelings you have about  the 
   Dania Beach Commercial Districts? 

3. How do you want the areas to be remembered after people 
   have visited?
Redevelopment Activity



1. What types of businesses do you envision being added to 
   the Dania Beach Commercial Districts to make them 
   successful, thriving destinations for locals and visitors?


2. If you were talking to potential investors today    
  about the Dania Beach Commercial Districts, what would 
   you say is the reason they should invest in the area?
Graphic Images/Symbols

1.    What images do you think could be used to capture 
      the essence of the Dania Beach Commercial 
      Districts? 

 2.   What words do you think could be used in a tagline 
      to promote the CRA areas?

3.    What colors would you like to see used to theme 
      Dania Beach and it’s commercial business 
      districts?
Graphic Images/Symbols
4.   Do you think the words “Antique Row”  or  “Design 
     District” should be used either in a logo or slogan to 
     identify the areas?

5.   What do you think of when you see the current CRA logo? 




6.   Do you think any, some or all aspects of this logo could be 
     incorporated into a theme or used to symbolize Dania Beach 
     and/or  it’s commercial districts?
Thank You!

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Strategic Marketing Plan Public Input Meeting

  • 2. The Marketing Plan  serves as a guide for the development and  implementation of advertising, promotion,  communications and public relations efforts  associated with the redevelopment process.  The strategies and tactics outlined in a marketing  plan are based on research including phone,  intercept and merchant surveys, public input from  meetings such as this one, data collected from the  Esri Market Profile, US Bureau of the Census and a  review of the local market. 
  • 3. The Marketing Plan Process • SITUATION ANALYSIS • OBJECTIVES (GOALS) • STRATEGIES • TACTICS • EVALUATION
  • 4. Redevelopment Marketing Examples Create brochure highlighting CRA projects, areas and  opportunities – distribute at ICSC seminars and conventions,  to local realtors, bankers, brokers and investors
  • 6. Position the commercial districts… develop the brand….
  • 8. Market incentives to property owners and  imagine the possibilities….
  • 9. Before After
  • 11. Increase Awareness Website Social Media Blog
  • 12. Advertising Campaigns Ad campaigns, including a series in local  newspapers, co‐op ads and full color, full page in  local magazines…seek media sponsorships to  help spread the word. 
  • 15. Background  Excerpt from the Dania Beach CRA Redevelopment Plan  Adopted – January 2009 5. Redevelopment  5: Pursue an active marketing and public information Goal  approach to implementation of the CRA Redevelopment Plan 5.a • Hire a public relations firm to develop an image and marketing  program, strategies and materials. 5.b • Develop an implementation schedule for marketing, to include  success milestones. 5.c • Establish an Art‐in‐Public‐Places program. 5.d • Work to set up a new Main Street organization 5.e  • Change the City’s motto from “Broward’s First City” to one more  reflective of the marine theme. 5.f • Develop detailed architectural guidelines for non‐residential  projects, including public works projects. 5.g • Develop a signage program for the entire CRA. 5.h • Provide funding for incentives for business attraction and  retention. 5.i • Partner with business and industry representatives to market the  CRA Redevelopment Plan and lobby for funding.
  • 16. Intercept Survey Results Phone Survey Results Awareness & Visitation •City of Dania Beach overall, no awareness problem (95% aware)  •Awareness Issues exist within Districts •Dania Beach Commercial Districts draw a substantial percentage of visitors from outside the  city (48%).  •Likelihood to visit in the future is far greater among those who were visiting Dania Beach  Commercial Districts (76%) versus phone respondents (41%).  Time It Took To Get To  Awareness & Visitation – Dania Beach Today Antique Row Average = 18.7 minutes 63% Not aware ‐37% Aware                18% Have Visited ‐19% Have not visited Time Spent In Dania Beach Today Design District Average =  1.8 hours 82% Not aware ‐ 18% Aware                7% Have Visited ‐ 11% Have not visited Amount Spent In Dania Beach Today IGFA Shopping Area Average = $59.20 53% Not  aware ‐ 47% Aware               21% Have visited ‐ 26% Have not visited
  • 17. Survey Results:  Descriptions and Attribute Ratings •Visitors describe the area positively  ‐ 77%  •Phone survey respondents use neutral descriptors  ‐ 41% •Negative descriptors are similar  ‐ 17% avg.  Overall attribute ratings are low: (Attributes included: ease of finding your way around, safety during the day, quality of  restaurants, cleanliness, atmosphere, etc…) • Visitors gave positive ratings overall – 40% • Phone survey respondents gave positive ratings ‐ 9% As redevelopment continues and marketing and branding campaigns are  established, ratings should improve. 
  • 18. Intercept Survey Results Phone Survey Results Suggestions/ Additional Offerings.   These suggestions will help guide business attraction efforts. Movie Theater 34% Fine dining Big Box/Mass Market retailer (i.e. Target, Wal‐Mart, etc.) 18% Men's clothing/accessories Fitness/Gym 15% Women's clothing/accessories Bars and/or Night Clubs 15% Movie theatre Casual Dining 12% Bars and/or night clubs Coffee Shop/Café 10% Fast food dining Supermarket 10% Casual dining Fast Food Dining 9% Coffee shop/cafe Electronics Store 9% Big Box/Mass Market Retailer (Target, Walmart, etc.) Fine Dining 8% Antique stores Men’s Clothing/Accessories 8% Supermarket Women’s Clothing/Accessories 7% Toy store Antique Stores 7% Clean the area up/Facelift Urban Style Chains (i.e. Gap, Barnes and Noble) 7% Better parking Gifts and Specialty Shops 7% Improve infrastructure (roads, public transport) No additions needed 5% No additions needed Don't know/No answer 2% Don't know/No answer
  • 19. Intercept Survey Results Phone Survey Results Top Sources of News or Information (Among All) 55% 48% 19% 21% 13% 11% 11% 6% 5% 3% TV Internet Radio Sun Sentinel Miami Herald TV Internet Sun Sentinel Radio Miami Herald
  • 20. Highlights from Merchant Surveys To date, we have analyzed 48 surveys from the following business categories  (these numbers are subject to change slightly in the final report. Additional  surveys will be included in the final presentation. (note, marine industry business surveys have not been analyzed) Retail  31%  Mftg/Wholesale 10%  Service 17% Educational/Cultural 4% Office  17% Rental Properties  4%  Health 13% Food &Bev 2% Entertainment 2%
  • 21. Highlights from Merchant Surveys • 71%    have been in business for more than 12 years  • 52%    have been in business in Dania Beach for more than 12 years • 48%    of businesses occupy spaces from 1000 to 3000 square feet • 82%    report that they currently have no improvement plans • 66%    report a decrease in sales over the last year • 60%    do not own the property they occupy • 58%    of customers come from outside Dania Beach or outside Broward County • 44%    report word of mouth as their primary advertising source (less than 20%     utilize print or online media outlets (multiple responses accepted) • 71%    of respondents included “restaurants” when asked what types of     businesses would you like to see locate in Dania Beach (multiple responses accepted) • 52%    cited “appearance and image of the area” as issues their business faces  (multiple responses accepted) • 58%     cited “crime” or “loitering/vagrants” as issues their business faces (multiple  responses accepted) • 73%, 69% and 54%  cited “attracting more business”, “property/façade  improvements” and “landscape/streetscape improvements”   respectively as improvements they would like to see • 61%    are interested in participating in a merchant association
  • 22. Attitudes and Perceptions  The answers gathered tonight from the following questions will be used to outline  guiding principles in the Strategic Marketing Plan for the future development of  marketing collaterals to position Dania Beach redevelopment activities.  We thank you for your input. 1.    How would you define Antique Row as it is today? The Design District? IGFA / Bass Pro Shops? 2. What are some of the positive feelings you have about  the  Dania Beach Commercial Districts?  3. How do you want the areas to be remembered after people  have visited?
  • 23. Redevelopment Activity 1. What types of businesses do you envision being added to  the Dania Beach Commercial Districts to make them  successful, thriving destinations for locals and visitors? 2. If you were talking to potential investors today     about the Dania Beach Commercial Districts, what would  you say is the reason they should invest in the area?
  • 24. Graphic Images/Symbols 1. What images do you think could be used to capture  the essence of the Dania Beach Commercial  Districts?  2. What words do you think could be used in a tagline  to promote the CRA areas? 3. What colors would you like to see used to theme  Dania Beach and it’s commercial business  districts?
  • 25. Graphic Images/Symbols 4. Do you think the words “Antique Row”  or  “Design  District” should be used either in a logo or slogan to  identify the areas? 5. What do you think of when you see the current CRA logo?  6. Do you think any, some or all aspects of this logo could be  incorporated into a theme or used to symbolize Dania Beach  and/or  it’s commercial districts?