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Continued on next page.
The COVID-19 global pandemic has created
challenges far greater than SOX compliance.
However, key activities such as executing and
documenting internal controls must continue.
Yet it’s clear that for many, this work must be
done in a different way. People are working
remotely, possibly on a long-term basis. Critical
data and systems may not be readily available.
Fortunately, there are proven approaches to
overcome these obstacles and complete needed
controls work. Moreover, these and related
improvements will enable organizations to
stay ahead of these types of concerns in the
future. In the accompanying table, consider
the solutions for potential activities where
the COVID-19 pandemic has impacted SOX
compliance activities.
For more information, read Protiviti’s research report, SOX
Compliance Amid a New Business Equilibrium, available at
www.protiviti.com/SOXSurvey.
COVID-19 and SOX Compliance Activities — Executing New Approaches
• Review: Use digital signature and a PDF
writer to complete review and mark up
scanned documents.
• Supporting evidence: Capture support
information through screen shots or
phone pictures and email to retain
evidence for this period (including
computer timestamp to prove
timeliness of review).
• Use audit management software, Share-
Point or similar tools to store journal
reports and a PDF writer to evidence
review and mark up review notes.
• Use a manual journal review risk ranking
to focus on high-risk journal entries.
• Create a SharePoint or intranet folder
with restricted access and allow posting to
that site to signify approval for this period.
• Grant a temporary extension or scope out
certain low-risk or low-activity accounts.
• Validate with a follow-up email to
the preparer noting approval and no
required follow-up procedures.
Manual journal
entry review
Period-end manual
journal entry
completeness
review
Manual account
reconciliation
review
Activity Short-Term Solution Long-Term Solution
• Use workflow within ERP or tools to
facilitate automation and control of the
financial close process (including account
reconciliations), with an add-on to allow
for easy viewing of journal entry support
if needed.
• Utilize artificial intelligence and data
analytics solutions to profile and analyze
journal entry data and identify outliers,
anomalies and high-risk transactions.
• Use technologies such as Microsoft
Teams to evidence task completion
and record evidence of completion.
• Use a manual journal review risk ranking
to focus on high-risk journal entries.
• Leverage an automated reconciliation
tool to facilitate the process and retain
support; risk-rank account reconciliations.
Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.
© 2020 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
Period-end
checklists
10-Q/K
tie-out
binder
Manual employee
change notices or
user access
provisioning
forms
Period-end
physical inventory
count/validation
Period-end
user access
review
Minimum
password
reset
frequency
Dual check signature
requirement
Manual approval of
invoices, contracts,
agreements, asset
purchase or disposals,
scrap sale, etc.
• UsecollaborationtoolssuchasMicrosoft
Teamstoevidencetaskcompletionand
recordevidenceofcompletion.
• Use process workflow tools to help
enforce the process, support step-to-step
progression and monitor status.
• Use a tool to facilitate financial reporting
support and tie-out process for submitting
SEC filings.
• Leverage IT incident management tools
to capture and evidence approvals.
• Use automated/remote scanning or
tagging solutions to validate barcodes
of inventory on hand.
• Configure system to automatically run
and distribute reports within predefined
date and data parameters.
• Institute an automated password reset
application driven off security questions
to avoid impact on IT support to allow
for password reset frequency without
interruption.
• Utilize banking software tools.
• Use workflow within ERP, with an
add-on to allow for easy viewing of
secured documents and sign off using
digital signature tools.
Activity Short-Term Solution Long-Term Solution
• Use SharePoint with secured folders to
store checklists and online signature
tools such as DocuSign to capture
evidence of review and approval (including
timestamps and identity authentication).
• Utilize PDF software to capture tie-out
electronically.
• Capture handwritten tie-out via a
scanner and save.
• Create a network folder which only the
reviewer has access to and allow transfer
intothisfiletoserveasevidenceofreview.
• Create a centralized SOX documentation
emailboxtobecopiedonemailapprovals.
• Leverage DocuSign or other signature
tools to capture evidence of review and
approval (including timestamps and
identity authentication).
• Utilizevideosharetolocateandviewsample
selections to validate quantity and quality
where needed for higher risk locations,
or deploy in-building/outside drones.
• Have third party certify or confirm
count for lower risk locations.
• Rollback or rollforward inventory
balance to alternate date.
• Remind owners to run reports on or as
of period-end date exactly. If reports are
run as of a later date, this may force
reconciliationbacktotheperiod-enddate.
• If your organization is suspending the
reset of passwords every x days, ensure
that control wording is updated and
risks are mitigated by other controls.
Consider longer, more complex passwords
in lieu of frequent change practices.
• Temporarilyupdatetransactionalauthority
toacentralpointsuchascontrollerorhead
offinance,andperiodicallymonitoractivity
through weekly review of high-risk/high-
dollar activity to ensure appropriateness.
• Utilize secured digital signature tools
such as DocuSign to record approvals
on the secured documents.

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SOX Compliance Survey 2020

  • 1. Continued on next page. The COVID-19 global pandemic has created challenges far greater than SOX compliance. However, key activities such as executing and documenting internal controls must continue. Yet it’s clear that for many, this work must be done in a different way. People are working remotely, possibly on a long-term basis. Critical data and systems may not be readily available. Fortunately, there are proven approaches to overcome these obstacles and complete needed controls work. Moreover, these and related improvements will enable organizations to stay ahead of these types of concerns in the future. In the accompanying table, consider the solutions for potential activities where the COVID-19 pandemic has impacted SOX compliance activities. For more information, read Protiviti’s research report, SOX Compliance Amid a New Business Equilibrium, available at www.protiviti.com/SOXSurvey. COVID-19 and SOX Compliance Activities — Executing New Approaches • Review: Use digital signature and a PDF writer to complete review and mark up scanned documents. • Supporting evidence: Capture support information through screen shots or phone pictures and email to retain evidence for this period (including computer timestamp to prove timeliness of review). • Use audit management software, Share- Point or similar tools to store journal reports and a PDF writer to evidence review and mark up review notes. • Use a manual journal review risk ranking to focus on high-risk journal entries. • Create a SharePoint or intranet folder with restricted access and allow posting to that site to signify approval for this period. • Grant a temporary extension or scope out certain low-risk or low-activity accounts. • Validate with a follow-up email to the preparer noting approval and no required follow-up procedures. Manual journal entry review Period-end manual journal entry completeness review Manual account reconciliation review Activity Short-Term Solution Long-Term Solution • Use workflow within ERP or tools to facilitate automation and control of the financial close process (including account reconciliations), with an add-on to allow for easy viewing of journal entry support if needed. • Utilize artificial intelligence and data analytics solutions to profile and analyze journal entry data and identify outliers, anomalies and high-risk transactions. • Use technologies such as Microsoft Teams to evidence task completion and record evidence of completion. • Use a manual journal review risk ranking to focus on high-risk journal entries. • Leverage an automated reconciliation tool to facilitate the process and retain support; risk-rank account reconciliations.
  • 2. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. © 2020 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Period-end checklists 10-Q/K tie-out binder Manual employee change notices or user access provisioning forms Period-end physical inventory count/validation Period-end user access review Minimum password reset frequency Dual check signature requirement Manual approval of invoices, contracts, agreements, asset purchase or disposals, scrap sale, etc. • UsecollaborationtoolssuchasMicrosoft Teamstoevidencetaskcompletionand recordevidenceofcompletion. • Use process workflow tools to help enforce the process, support step-to-step progression and monitor status. • Use a tool to facilitate financial reporting support and tie-out process for submitting SEC filings. • Leverage IT incident management tools to capture and evidence approvals. • Use automated/remote scanning or tagging solutions to validate barcodes of inventory on hand. • Configure system to automatically run and distribute reports within predefined date and data parameters. • Institute an automated password reset application driven off security questions to avoid impact on IT support to allow for password reset frequency without interruption. • Utilize banking software tools. • Use workflow within ERP, with an add-on to allow for easy viewing of secured documents and sign off using digital signature tools. Activity Short-Term Solution Long-Term Solution • Use SharePoint with secured folders to store checklists and online signature tools such as DocuSign to capture evidence of review and approval (including timestamps and identity authentication). • Utilize PDF software to capture tie-out electronically. • Capture handwritten tie-out via a scanner and save. • Create a network folder which only the reviewer has access to and allow transfer intothisfiletoserveasevidenceofreview. • Create a centralized SOX documentation emailboxtobecopiedonemailapprovals. • Leverage DocuSign or other signature tools to capture evidence of review and approval (including timestamps and identity authentication). • Utilizevideosharetolocateandviewsample selections to validate quantity and quality where needed for higher risk locations, or deploy in-building/outside drones. • Have third party certify or confirm count for lower risk locations. • Rollback or rollforward inventory balance to alternate date. • Remind owners to run reports on or as of period-end date exactly. If reports are run as of a later date, this may force reconciliationbacktotheperiod-enddate. • If your organization is suspending the reset of passwords every x days, ensure that control wording is updated and risks are mitigated by other controls. Consider longer, more complex passwords in lieu of frequent change practices. • Temporarilyupdatetransactionalauthority toacentralpointsuchascontrollerorhead offinance,andperiodicallymonitoractivity through weekly review of high-risk/high- dollar activity to ensure appropriateness. • Utilize secured digital signature tools such as DocuSign to record approvals on the secured documents.