2. Advantages Disadvantages
◦ Quick ◦ Can confuse or
◦ Convenient complicate
◦ Can be saved and easily ◦ Minimal Security
retrieved ◦ Easy to have
◦ Easy to transfer files miscommunications
◦ Cheap ◦ Information Overload
◦ Efficient
3. If the information is under a screen-length
long
If there needs to be an easily accessed record
When the response isn’t urgent
If a response isn’t necessary
4. To berate or reprimand
To fire, lay-off, or terminate
To send information that might require legal
action
To send credit card or social security
numbers
When you’re angry
10. •Fulton-Calkins, Patsy, and Karin Stultz. Ed. Procedures and Theory
for Administrative Professionals. 6th ed. Mason, OH: South-Western
Cengage Learning, 2009. 151-166. Print.
•"Know when to use email." Fastrak Consulting., 03 May 1999. Web.
23 Oct 2011. <http://www.fastrak-
consulting.co.uk/tactix/features/email/mail03.htm>.