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Janet Wang 
   
   
Strategic Planning Portfolio
Neon (Ne)

Although a very common element in the universe, 
it is rare on Earth. 
a b o u t t h e b o o k
                                       t a b l e o f c o n t e n t s

This is a compilation of work from my time at Miami Ad     
   my first time        
   
   
   
     one
School. Everything enclosed is the result of a team of 
minds.
                                                        relive the good times        
   
     four
My teammates tell me that my strongest contribution is 
my ability to funnel complex and seemingly discrepant 
        keeping ideas alive 
        
   
 seven
information into simple chunks, and highlight the 
significant points. 
                                           s h e l t e r
   
   
   
   
   
      ten
Enclosed are four case studies which exemplify this 
          about me         
   
   
   
       twelve
approach to problem solving.
m y f i r s t t i m e


c h a l l e n g e
Prevent teen tobacco use.

insight
The first cigarette is disgusting, and the experience, 
uncomfortable.

s t r a t e g y
Encourage teens to be frank about the awkwardness
of their first cigarette experience so they will choose 
to not do it again.

                                                           Account Planners: Janet Wang & Isabella Martinez
                                                           Copywriter: Sheska Ocasia
                                                           Art Director: Michelle Wallace




                                                                                                               one
c h a l l e n g e
                                c o n t e x t
                                       target
                                         i n s i g h t

Tobacco use is the leading preventable            Current and past campaigns focus on death,           Who are current anti-smoking campaigns          The first cigarette…
cause of disease, disability and death in         aging, and weakness.
                                failing to affect?
                                “One usually very much dislikes his first
the U.S.
                                                                                                                                              cigarette. Taste for cigarettes must be
                                                  If you smoke…
                                       1, 2 Puff. I already tried a cigarette once 
   acquired slowly… ” – The Psychology of
Every year…
                                                
You will die.
                                        or twice, but I’m not a habitual    Everyday Living
      More than 400,000 people die from       
             
You will get old.
                                  
 user. 
      tobacco use.
                                         
You are a victim.
                                              +
                        The first cigarette is disgusting, and the
Each day…
                                                                                             DO NOT. Ever the defiant personality, 
          experience, uncomfortable.
      3,450 kids try their first cigarette.
       Death. Teens feel immortal. The concept of death 
   tell me NOT to do something 
 and I’ll do
      850 kids become new regular, daily 
                is difficult to grasp.
                       it.
          
smokers.
                                                                                                         +
                                                  Aging. Teens interpret getting old as growing up 
   Senior Status. I’m a high school senior. 
Tobacco use is almost always established                 and maturing, which is attractive. 
                    
      Research shows I am 
during adolescence…
                                                                                             
      especially susceptible to 
    o p p o r t u n i t y
                                                  Weakness. Teens are likely to take this as a 
       tobacco use.
Prevent teen tobacco use.
                                  challenge to their pride and respond 
                           +
                        It takes more than 3-4 cigarettes to feel
                                                            with defiance to prove they are 
           Influencer Effect. I have younger siblings       out of control over continued smoking. –
                                                            stronger than tobacco.
                              
         and friends who look 
      whyquit.com
                                                                                                       up to me.
                                                  The more students were exposed to anti-smoking                             =
                        First time smoking does not equal habitual
s t r a t e g y
                                  messages, the more inclined they were to smoke.      Defiant high school senior who has tried 1       smoking.
                                                  –sciencedaily.com
                                   or 2 cigarettes
When you prohibit an action, it becomes
more attractive. But if an action is an
option, it becomes less desirable.
                       +
First cigarette experience is gross and
awkward.

Encourage teens to be frank about the
awkwardness of their first cigarette
experience so they will choose to not do it
again.
                                                                                       First time smoking does NOT have to lead to habitual smoking	
  
                                                                                                                                                                                                     two
c r e a t I v e s t r a t e g y

My First Time – Many first time experiences
do not live up to their hype. In fact, most first
time experiences are awkward and
uncomfortable. 
                                                                             interactive 
                                                                                             p r i n t a d  




                                                                                             Audio - Monologue
                                                                                             describing the
                                                                                                                          youtube & 
                                                                                             uneasy and
                                                                                                                          hulu ad
                                                                                             uncomfortable
                                                                                             nature of a first time
                                                                                             experience.



                                                                                                                     Collections of individual
                                                                                                                     teens speaking about the
                                                   s p o t i f y / m u s i c s i t e a d 
                           awkwardness of their first
                                                                                                                     cigarette experiences.




                                                                                                                                  t w i t t e r




                                                                                                                                                   three
r e l i v e t h e g o o d t i m e s


c h a l l e n g e
Protect and grow Netflix’s subscriber base in 2012.

insight
If life were a movie, age reflects the number of roles we’ve 
played, lines we’ve said, and plots we’ve experienced.


s t r a t e g y
Convince our target to retire with Netflix and relive the good 
times.

                                                                  Account Planners: Janet Wang & James Stevens
                                                                  Copywriter: Sheska Ocasia
                                                                  Art Director: Kira Wehby




                                                                                                                  four
c h a l l e n g e
                             c o n t e x t
                                           i n s i g h t
                                                                                                                                                        o p p o r t u n i t y
Public perception of Netflix was tainted by     Only 4% of       →
                                      Movies and T.V. shows are a collective
an attempted division of the company’s         Subscribers left
                                        visual documentation of our lives: Real,        Netflix Users:
DVD & streaming business segments,             due to this incident
              Advertising to        imagined, and available for replay.
            17%      
Under 24
coupled with a price increase. 

                                                 current or lapsed
                                                                                                                                                        48%      
25-44
Restore Netflix’s brand reputation and          Satisfaction of current        → 
 customers is not      If life were a movie, age reflects the           43%      
35-54
share price, and thus market cap, to its       customers is still high
           an efficient use of    number of roles we’ve played, lines we’ve       18%      
55+
initial pre-crash levels.
                                                        Netflix’s              said, and plots we’ve experienced.
                                               Most recent Q4      →
             marketing $
                                                                                                                                                        Only 18% of Netflix’s users are age 55+. 
Protect and grow Netflix’s subscriber base      financials show that
in 2012.
                                      Netflix has already
                                                                                                                                                        Big Market. 30% of the population is 55+, and
                                               Regained most of its
                                                                                                                                                                 
 this will only increase.
                                               U.S. customers.
                                                                                                                                                                   
   An American turns 50 every 7
                                               Netflix should take this opportunity to grow a new                                                                   
   seconds (AARP). Thus, 45% of 
                                               user base.
                                                                                                         
   the population will be 55+ by 
                                                                                                        target
                                                                                                                                                                   
   2015 (US Census).
                                               But who?...
                                                                                                        At or Near Retirement. Age 55 to 65
                                                                                                                                                        With Money.      Households headed by adults
                                                                                                                             +
                                                                                                                                                                
        55-64 have a median net worth
                                                                                                        Relatively Tech-Savvy. Have a smart    
                                                                                                                                                                
        of 15 times that reported for
                                               b r a n d s t r e n g t h s
                                        
 phone and/or 
            
                                                                                                                                                                
        adults under 35 (JWT).
                                                                                                        comfortable with 
                                               Why would Netflix be a good match for this                           
        
 email and internet
                                                                                                                                                        Likely to Adopt. Adults 55-63 use the internet
 s t r a t e g y
                              audience?
                                                          
        
 surfing
                                                                                                                                                                   
     on a regular basis. In fact
                                                                                                                             +
                                                                                                                                                                   
     70% of them are online right now.
 Convince our audience to retire with Netflix   Largest Content Library
                                               Have Free Time.
 and relive the good times.
                                                                                                                                       
        37% of moviegoers are 55+.
                                                     To serve the digital retiree who is in search of                          =
                                                     movies that span from youth to retirement,
                                                     being the leader in content breadth and depth                       Digital Retiree
                                                     is a massive advantage.

                                               Easy to Use
                                                     Netflix is recognized for its user interface
                                                     experience. This is an easy adoption for                                               Only 18% of Netflix users are age 55+	
  
                                                     someone who is comfortable with, but not
                                                     specialized in, using current technology
                                                                                                                                                                                                          five
c r e a t I v e s t r a t e g y

Relive the Good Times –
Encourage at home movie                                 Movies and the
watching by reminding our target                        experience of movie
of the movies from their past that                      watching from
reflect the breadth and depth of                         moments in your       k i n d l e a d
their memories and experiences.
                        past: remembering
                                                        that first date and    1.37% of Kindle
                                                        drive-ins with your   users are age 55+
                                                        friends.
             (Amazon.com)




                                                                                             d i r e c t m a i l e r

                                                                                             In the form of a vintage microphone that opens
                                     p r i n t a d s
                                        to a cozy living room movie watching setting.
                                     Age 55+ are three times more likely                     Strong preference among age 55+ for printed
                                     than the general public to read print                   mail. (ChiefMarketer.com)
                                                                                                                                              six
                                     newspapers. (MarketingCharts.com)
k e e p i n g i d e a s a l i v e


c h a l l e n g e
Help small businesses become more competitive.

insight
Behind every great entrepreneur was a great failure.

s t r a t e g y
Give entrepreneurs the confidence to continue taking risks.




                                                              Account Planners: Janet Wang & Isabella Martinez
                                                              Copywriter: Sheska Ocasia
                                                              Art Director: Michelle Wallace




                                                                                                                  seven
c h a l l e n g e
                              c o n t e x t
                                             target
                                               i n s i g h t

Small businesses are a significant component     What are small businesses struggling with?
                Some say that entrepreneurs are born, not             The Journey of the new entrepreneur…
of the U.S. economy. 
                                                                                     made that their DNA pre-disposes them to
                                                Sales?      
Consumer Confidence Index has                  certain traits…
                                      EUREKA! Moment
More than half of U.S. sales and over half of               
risen –Consumer Conference Board
                                                                        You feel like God, drunk on the belief that
private sector jobs are attributable to small                                                              Novelty Seeking          →
                                you have solved the world’s biggest
businesses.
                                    Funding? 
Access to credit ranks at the                                                                               problem. The emotional high and
                                                         
bottom of concerns..50% say they                 Accomplishment Driven         →     The Nascent            adrenaline rush obstructs your ability to
Small businesses face several challenges:
               
do not want a loan –National                              
        
               
 Entrepreneur
          think critically. 
                                                            
Federation of Independent Business 
(NFIB)
   Confident    →
↓ sales from the economic recession
                                                                                                                                                                 Fairytale Begins…
↑, larger, and more distributed competitors
    Competition with big business?           
Small
                                                business confidence rises     
for the fourth                                                                          You decide to go for it…
Access to limited funding
                                                consecutive month -
NFIB
                                                                                                                                                                      in the context of a society that idolizes the
Integrating new technologies, systems, and
                                                                                                           o p p o r t u n i t y
                                     entrepreneur and elevates him to celebrity
practices
                                      However…
                                                                                                             status: Steve Jobs, Mark Zuckerberg, and
                                                                                                           No one talks about the many times Steve Jobs               Donald Trump.
Help small businesses become more               “90% of small enterprises fail within the first two
competitive. 
                                  years of operation.” -SBA
                                 failed before he succeeded.
                                                                                                                                                                 Reality Hits…
Help them pursue best practices, define          “A frequent cause of bankruptcy is                         Entrepreneurs are victims of constant self                 Few, if any, entrepreneurs know what
metrics, and pull in more customers.
           undercapitalization. This is often a result of poor        doubt because they compare their behind the                they’re doing the first time. What it takes to
                                                planning rather than economic conditions” –                scenes selves to everyone else’s center stage              build a business is a complete contrast to
                                                Small Business – The Art of the Start
                     performance.
                                              coming up with the idea.

                                                The struggle is in the start –
                            They need to be reminded that it takes failure to     Behind every great entrepreneur was a great
 s t r a t e g y
                                                                                          succeed.
                                             failure.
                                                Getting through the first few years, 
 Remove the taboo of failure and give           building the base for a business that will last.
 entrepreneurs the confidence to continue
 taking risks.



                                                                                                                                                               It Takes Failure to Succeed	
  
                                                                                                                                                                                                               eight
c r e a t I v e s t r a t e g y

Keeping Ideas Alive – Connect new entrepreneurs
with seasoned entrepreneurs. Encourage
entrepreneurs to find refuge in each other.




                                                                                            In Their Offices - Reach the
                                                               c h a t t I n g
             Nascent Entrepreneur in his/her
                                                                                            office, the coffee shop.
                                                               we incorporate a chatting
                                                               function that fosters
                                                               entrepreneur-to-
                                                               entrepreneur
                                                               conversations and
                                                               support. Discussions can
                                                               range from questions to
                                                               finding resources. 
                                                                                                                    c o f f e e s l e e v e 




                                                             Interactive Community -
                                                             Partner with the Small
                          b l o g p a r t n e r s h i p s
   Business Bureau (SBA), an
                                                             already established
                          Feature blog posts by              resource and community,
                          successful entrepreneurs who       to improve resources for
                          have an established online blog    new entrepreneurs. As
                          and following, such as Guy         many new entrepreneurs
                          Kawasaki and Seth Godin.
          begin their business ideas
                                                             online, we will focus on the
                                                             SBA.gov site,
                                                                                                                                                nine
s h e l t e r


c h a l l e n g e
Develop a brand with the potential to change the world’s       
lodging landscape.

insight
What is fundamental for one person is a luxury for another.

s t r a t e g y
Stay-One-House-One Model




                                                                   Account Planners: Janet Wang & Isabella Martinez




                                                                                                                       ten
c h a l l e n g e
                                  c o n t e x t
                                                                                      o p p o r t u n i t y
More and more consumers are interested in           Green Travelers
                                   i n s i g h t
                                                                                                                                                        72% of green travelers are willing to pay some
sustainable living for the planet and its people.                                                                                                       level of price premium.
The hotel industry has been slow to address         “While guests appreciate the importance of         What is fundamental for one person is a
this trend.
                                        conserving energy and resources, they feel         luxury for another.
                                                                                                                                                        Who does quality & social impact well?
                                                    conflicted about paying for a hotel that requires
The International Hotel Group needs a flagship       such sacrifices.”
                                  In the context of the hospitality industry… 
                                                                                                                                                        The Buy-One-Give-One business model has
green brand. 
                                                                                                                                          successfully achieved both business returns and
                                                    Self-Centered Consciousness: 
                                                                      social impact.
Develop a brand with the potential to change             care about the environment, but care
the world’s lodging landscape and launch                 MORE about personal comfort.
                                                                  Companies such as Toms Shoes have seen
thousands of hotels worldwide. 
                                                                                                                        dramatic growth in a short period. 
                                                    “54% of green travelers indicate that confusing
                                                    terminology is a factor in making it difficult to   target
                                          “Sold one million shoes within first 4 years” 
c r e a t I v e s t r a t e g y
                    find environmentally friendly travel options”
                                                                Spread by word of mouth and strategic
                                                                                                       Who values luxury quality and social                                                   partnerships.
Shelter - Everyone has the right to shelter,        Understanding Their Impact: 
                      impact?
                                         Key components of success:
whether in the form of a home, a retreat, or a         do not understand HOW their money is
refuge. Our hotel provides shelter to our guests       helping the environment. 
                      Practice what he/she preaches. Actively          High-End and High Quality Product
and empowers them to provide shelter to                                                                made lifestyle changes.
                             $40-$80 shoes. Consumers buy because
others. 
                                                                                                                      +
                           they like the product itself, regardless of the
                                                                                                       Self-made, mid-income
                               social impact factor. 
1.5 billion people in the world are homeless.
                                                                                                                               +
Partner with a pre-existing organization, like                                                         Live well, quality oriented
                     Clear Consumer Impact 
Shelter the World, to operate the 
                                                                                            +
                           With every pair purchased, TOMS gives a
                                                    s t r a t e g y
                                   Travel for work & pleasure. 2 to 3 times per         pair of new shoes to a child in need. No
Stay-One-House-One Model: 
                                                                                                                                 confusing jargon.
                                                                                                       year and travelled to 2+ countries.
Whether our guest is in California for a business   Stay-One-House-One Model:
                                                 +
trip or Brazil for vacation, he/she will directly                                                      Interested in ‘sustainability’. Environmental,
benefit the homeless community in that               Look & feel of a high-end hotel, eco-friendly      social, etc. & solving big world problems.
neighborhood.
                                      elements of competing ‘green’ hotels, and the                              =
                                                    competitive advantage of a clear and visible
Other Partnerships: 
                               consumer impact. 
                                                  High-End Hippie
    Airlines (Virgin)
    Socially active celebrities (Leonardo 
           DiCaprio, Angelina Jolie, etc.)
                                                                                                             Buy-One-Give-One Model	
  
Social Media
Events
Mobile Applications
                                                                                                                                                                                 eleven
a b o u t m e




                 twelve
c o n t a c t m e
                                                                                                       Strategy & Operations Consultant
in search of
                                                  415 . 937. 4288
                        Community Action for Rural Development.
                                                               Janet.DoubleU@gmail.com
                Kenyan organization engaged in micro-
Opportunities to use my love for absorbing and                                                         enterprise bee-keeping initiative.
                Account Planning Boot Camp
synthesizing seemingly discrepant information                                                          6. 2007 to 9. 2007
                                Miami Ad School
in order to create experiences that inspire social             s e e m e o n l i n e
                                                                     1. 2012 to 3. 2012
behavior.
                                                                                             Interviews. Visited 40+ farmers on the back of     Top Dog, First in Class
                                                               JanetDoubleU.com
                       a dirt bike.
                                                               JanetDoubleU.tumblr.com
                                                                                                       Mediation. Drafted and implemented
                                                                                                       agreements between community organization,
Senior Economic Consultant
                           Founding Team Member
                            farmers, and honey suppliers.
                     Introduction to Communication Design
Deloitte Tax LLP. Global Transfer Pricing
            rippleQ. Social Venture Technology Start-up
                                                        Extended Education
12. 2007 to 5. 2010
                                  11. 2010 to 4. 2011
                                                                                California College of the Arts
                                                                                                       Moderation. Led strategy discussions with
                                                                                                       non-profit managers.
                               Summer 2011
Brand & Intellectual Property Valuation.              Strategy. Performed market competitive
Managed an intellectual property migration for        analysis and compiled educational kit for        Immersion. Lived with a host family and
one of the largest U.S. multinational companies       internal, investor, and client use.
             participated in community activities. Learned
in the hospitality industry as the sole staff
                                                                                                       basic Swahili.
                                    B.A. Mathematics/Economics
person on a multi-partner engagement,                 Brainstorm Moderation. Led discussions and
                                                                                                                                                          Minor in International Studies
assessing brand lifecycle and value, conducting       drafting of product feature value propositions
                                                                                                                                                          University of California at San Diego
research, client interviews, economic and             for use in business strategy, sales, and
                                                                                                                                                          9. 2003 to 6. 2007
financial analyses, and drafting qualitative           customer development.
                           Associate Producer of Content
support for analyses. Project resulted in follow-                                                      Social Capital Markets.
                           UCSD Provost’s Honors
up engagement.
                                       Consumer Journey. Created use cases for          6. 2010 to 10. 2010 & 5. 2011 to 9. 2011
          Ernest C. Mort Leadership Award
                                                      software product testing and drafted detailed
Macro Trend Analysis. Executed economic               product FAQs.
                                   Large-scale Impact. Helped produce an
downturn analysis for $2 billion revenue client in                                                     international social enterprise conference that
the computer and information technology               Worked with ‘Creatives’. Collaborated with       drew 1,300+ social entrepreneurs, venture
industry, analyzing profitability, and managing        engineers and customer development manager                                                           m o r e a b o u t m e
                                                                                                       capital investors, university professors, and
two-person India-based team in performing             to develop and test product to customer          foundations from 40+ countries. Attendees
comparable company analyses to identify               specifications.
                                                                                      Origami & Collage Arts Practitioner
                                                                                                       included representatives from the Bill & Melinda    Dancer. Performance & Competitive       
economic trends. 
                                                                                     Gates Foundation, Acumen Fund, JP Morgan,
                                                      Behavior. Helped develop the company                                                                          since Age 5
                                                                                                       McKinsey & Company, and Stanford University.
       Yoga & Meditation Enthusiast
Client Relations. Directed client relationship as     product - behavior management software using
sole staff member of a senior level tax team          game mechanics.
                                                                                     Vegetarian
                                                                                                       Right & Left Brain. Created internal processes
and managed team of two to complete                                                                    for content development, balancing
international tax restructuring for major client in   Operations. Established enterprise as a          brainstorming and ideation with operation and
semiconductor industry. Project resulted in           Benefit Corporation. Managed financial, legal,     execution. 
avoidance of $1 million penalty. 
                    and human resource activities.  

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Le book final online upload copy

  • 1. Janet Wang Strategic Planning Portfolio
  • 2. Neon (Ne) Although a very common element in the universe, it is rare on Earth. 
  • 3. a b o u t t h e b o o k t a b l e o f c o n t e n t s This is a compilation of work from my time at Miami Ad my first time one School. Everything enclosed is the result of a team of minds. relive the good times four My teammates tell me that my strongest contribution is my ability to funnel complex and seemingly discrepant keeping ideas alive seven information into simple chunks, and highlight the significant points. s h e l t e r ten Enclosed are four case studies which exemplify this about me twelve approach to problem solving.
  • 4. m y f i r s t t i m e c h a l l e n g e Prevent teen tobacco use. insight The first cigarette is disgusting, and the experience, uncomfortable. s t r a t e g y Encourage teens to be frank about the awkwardness of their first cigarette experience so they will choose to not do it again. Account Planners: Janet Wang & Isabella Martinez Copywriter: Sheska Ocasia Art Director: Michelle Wallace one
  • 5. c h a l l e n g e c o n t e x t target i n s i g h t Tobacco use is the leading preventable Current and past campaigns focus on death, Who are current anti-smoking campaigns The first cigarette… cause of disease, disability and death in aging, and weakness. failing to affect? “One usually very much dislikes his first the U.S. cigarette. Taste for cigarettes must be If you smoke… 1, 2 Puff. I already tried a cigarette once acquired slowly… ” – The Psychology of Every year… You will die. or twice, but I’m not a habitual Everyday Living More than 400,000 people die from You will get old. user. tobacco use. You are a victim. + The first cigarette is disgusting, and the Each day… DO NOT. Ever the defiant personality, experience, uncomfortable. 3,450 kids try their first cigarette. Death. Teens feel immortal. The concept of death tell me NOT to do something and I’ll do 850 kids become new regular, daily is difficult to grasp. it. smokers. + Aging. Teens interpret getting old as growing up Senior Status. I’m a high school senior. Tobacco use is almost always established and maturing, which is attractive. Research shows I am during adolescence… especially susceptible to o p p o r t u n i t y Weakness. Teens are likely to take this as a tobacco use. Prevent teen tobacco use. challenge to their pride and respond + It takes more than 3-4 cigarettes to feel with defiance to prove they are Influencer Effect. I have younger siblings out of control over continued smoking. – stronger than tobacco. and friends who look whyquit.com up to me. The more students were exposed to anti-smoking = First time smoking does not equal habitual s t r a t e g y messages, the more inclined they were to smoke. Defiant high school senior who has tried 1 smoking. –sciencedaily.com or 2 cigarettes When you prohibit an action, it becomes more attractive. But if an action is an option, it becomes less desirable. + First cigarette experience is gross and awkward. Encourage teens to be frank about the awkwardness of their first cigarette experience so they will choose to not do it again. First time smoking does NOT have to lead to habitual smoking   two
  • 6. c r e a t I v e s t r a t e g y My First Time – Many first time experiences do not live up to their hype. In fact, most first time experiences are awkward and uncomfortable. interactive p r i n t a d   Audio - Monologue describing the youtube & uneasy and hulu ad uncomfortable nature of a first time experience. Collections of individual teens speaking about the s p o t i f y / m u s i c s i t e a d  awkwardness of their first cigarette experiences. t w i t t e r three
  • 7. r e l i v e t h e g o o d t i m e s c h a l l e n g e Protect and grow Netflix’s subscriber base in 2012. insight If life were a movie, age reflects the number of roles we’ve played, lines we’ve said, and plots we’ve experienced. s t r a t e g y Convince our target to retire with Netflix and relive the good times. Account Planners: Janet Wang & James Stevens Copywriter: Sheska Ocasia Art Director: Kira Wehby four
  • 8. c h a l l e n g e c o n t e x t i n s i g h t o p p o r t u n i t y Public perception of Netflix was tainted by Only 4% of → Movies and T.V. shows are a collective an attempted division of the company’s Subscribers left visual documentation of our lives: Real, Netflix Users: DVD & streaming business segments, due to this incident Advertising to imagined, and available for replay. 17% Under 24 coupled with a price increase. current or lapsed 48% 25-44 Restore Netflix’s brand reputation and Satisfaction of current → customers is not If life were a movie, age reflects the 43% 35-54 share price, and thus market cap, to its customers is still high an efficient use of number of roles we’ve played, lines we’ve 18% 55+ initial pre-crash levels. Netflix’s said, and plots we’ve experienced. Most recent Q4 → marketing $ Only 18% of Netflix’s users are age 55+. Protect and grow Netflix’s subscriber base financials show that in 2012. Netflix has already Big Market. 30% of the population is 55+, and Regained most of its this will only increase. U.S. customers. An American turns 50 every 7 Netflix should take this opportunity to grow a new seconds (AARP). Thus, 45% of user base. the population will be 55+ by target 2015 (US Census). But who?... At or Near Retirement. Age 55 to 65 With Money. Households headed by adults + 55-64 have a median net worth Relatively Tech-Savvy. Have a smart of 15 times that reported for b r a n d s t r e n g t h s phone and/or adults under 35 (JWT). comfortable with Why would Netflix be a good match for this email and internet Likely to Adopt. Adults 55-63 use the internet s t r a t e g y audience? surfing on a regular basis. In fact + 70% of them are online right now. Convince our audience to retire with Netflix Largest Content Library Have Free Time. and relive the good times. 37% of moviegoers are 55+. To serve the digital retiree who is in search of = movies that span from youth to retirement, being the leader in content breadth and depth Digital Retiree is a massive advantage. Easy to Use Netflix is recognized for its user interface experience. This is an easy adoption for Only 18% of Netflix users are age 55+   someone who is comfortable with, but not specialized in, using current technology five
  • 9. c r e a t I v e s t r a t e g y Relive the Good Times – Encourage at home movie Movies and the watching by reminding our target experience of movie of the movies from their past that watching from reflect the breadth and depth of moments in your k i n d l e a d their memories and experiences. past: remembering that first date and 1.37% of Kindle drive-ins with your users are age 55+ friends. (Amazon.com) d i r e c t m a i l e r In the form of a vintage microphone that opens p r i n t a d s to a cozy living room movie watching setting. Age 55+ are three times more likely Strong preference among age 55+ for printed than the general public to read print mail. (ChiefMarketer.com) six newspapers. (MarketingCharts.com)
  • 10. k e e p i n g i d e a s a l i v e c h a l l e n g e Help small businesses become more competitive. insight Behind every great entrepreneur was a great failure. s t r a t e g y Give entrepreneurs the confidence to continue taking risks. Account Planners: Janet Wang & Isabella Martinez Copywriter: Sheska Ocasia Art Director: Michelle Wallace seven
  • 11. c h a l l e n g e c o n t e x t target i n s i g h t Small businesses are a significant component What are small businesses struggling with? Some say that entrepreneurs are born, not The Journey of the new entrepreneur… of the U.S. economy. made that their DNA pre-disposes them to Sales? Consumer Confidence Index has certain traits… EUREKA! Moment More than half of U.S. sales and over half of risen –Consumer Conference Board You feel like God, drunk on the belief that private sector jobs are attributable to small Novelty Seeking → you have solved the world’s biggest businesses. Funding? Access to credit ranks at the problem. The emotional high and bottom of concerns..50% say they Accomplishment Driven → The Nascent adrenaline rush obstructs your ability to Small businesses face several challenges: do not want a loan –National Entrepreneur think critically. Federation of Independent Business (NFIB) Confident → ↓ sales from the economic recession Fairytale Begins… ↑, larger, and more distributed competitors Competition with big business? Small business confidence rises for the fourth You decide to go for it… Access to limited funding consecutive month - NFIB in the context of a society that idolizes the Integrating new technologies, systems, and o p p o r t u n i t y entrepreneur and elevates him to celebrity practices However… status: Steve Jobs, Mark Zuckerberg, and No one talks about the many times Steve Jobs Donald Trump. Help small businesses become more “90% of small enterprises fail within the first two competitive. years of operation.” -SBA failed before he succeeded. Reality Hits… Help them pursue best practices, define “A frequent cause of bankruptcy is Entrepreneurs are victims of constant self Few, if any, entrepreneurs know what metrics, and pull in more customers. undercapitalization. This is often a result of poor doubt because they compare their behind the they’re doing the first time. What it takes to planning rather than economic conditions” – scenes selves to everyone else’s center stage build a business is a complete contrast to Small Business – The Art of the Start performance. coming up with the idea. The struggle is in the start – They need to be reminded that it takes failure to Behind every great entrepreneur was a great s t r a t e g y succeed. failure. Getting through the first few years, Remove the taboo of failure and give building the base for a business that will last. entrepreneurs the confidence to continue taking risks. It Takes Failure to Succeed   eight
  • 12. c r e a t I v e s t r a t e g y Keeping Ideas Alive – Connect new entrepreneurs with seasoned entrepreneurs. Encourage entrepreneurs to find refuge in each other. In Their Offices - Reach the c h a t t I n g Nascent Entrepreneur in his/her office, the coffee shop. we incorporate a chatting function that fosters entrepreneur-to- entrepreneur conversations and support. Discussions can range from questions to finding resources. c o f f e e s l e e v e  Interactive Community - Partner with the Small b l o g p a r t n e r s h i p s Business Bureau (SBA), an already established Feature blog posts by resource and community, successful entrepreneurs who to improve resources for have an established online blog new entrepreneurs. As and following, such as Guy many new entrepreneurs Kawasaki and Seth Godin. begin their business ideas online, we will focus on the SBA.gov site, nine
  • 13. s h e l t e r c h a l l e n g e Develop a brand with the potential to change the world’s lodging landscape. insight What is fundamental for one person is a luxury for another. s t r a t e g y Stay-One-House-One Model Account Planners: Janet Wang & Isabella Martinez ten
  • 14. c h a l l e n g e c o n t e x t o p p o r t u n i t y More and more consumers are interested in Green Travelers i n s i g h t 72% of green travelers are willing to pay some sustainable living for the planet and its people. level of price premium. The hotel industry has been slow to address “While guests appreciate the importance of What is fundamental for one person is a this trend. conserving energy and resources, they feel luxury for another. Who does quality & social impact well? conflicted about paying for a hotel that requires The International Hotel Group needs a flagship such sacrifices.” In the context of the hospitality industry…  The Buy-One-Give-One business model has green brand. successfully achieved both business returns and Self-Centered Consciousness: social impact. Develop a brand with the potential to change care about the environment, but care the world’s lodging landscape and launch MORE about personal comfort. Companies such as Toms Shoes have seen thousands of hotels worldwide. dramatic growth in a short period.  “54% of green travelers indicate that confusing terminology is a factor in making it difficult to target “Sold one million shoes within first 4 years” c r e a t I v e s t r a t e g y find environmentally friendly travel options” Spread by word of mouth and strategic Who values luxury quality and social partnerships. Shelter - Everyone has the right to shelter, Understanding Their Impact: impact? Key components of success: whether in the form of a home, a retreat, or a do not understand HOW their money is refuge. Our hotel provides shelter to our guests helping the environment. Practice what he/she preaches. Actively High-End and High Quality Product and empowers them to provide shelter to made lifestyle changes. $40-$80 shoes. Consumers buy because others. + they like the product itself, regardless of the Self-made, mid-income social impact factor. 1.5 billion people in the world are homeless. + Partner with a pre-existing organization, like Live well, quality oriented Clear Consumer Impact Shelter the World, to operate the + With every pair purchased, TOMS gives a s t r a t e g y Travel for work & pleasure. 2 to 3 times per pair of new shoes to a child in need. No Stay-One-House-One Model:  confusing jargon. year and travelled to 2+ countries. Whether our guest is in California for a business Stay-One-House-One Model: + trip or Brazil for vacation, he/she will directly Interested in ‘sustainability’. Environmental, benefit the homeless community in that Look & feel of a high-end hotel, eco-friendly social, etc. & solving big world problems. neighborhood. elements of competing ‘green’ hotels, and the = competitive advantage of a clear and visible Other Partnerships: consumer impact. High-End Hippie Airlines (Virgin) Socially active celebrities (Leonardo DiCaprio, Angelina Jolie, etc.) Buy-One-Give-One Model   Social Media Events Mobile Applications eleven
  • 15. a b o u t m e twelve
  • 16. c o n t a c t m e Strategy & Operations Consultant in search of 415 . 937. 4288 Community Action for Rural Development. Janet.DoubleU@gmail.com Kenyan organization engaged in micro- Opportunities to use my love for absorbing and enterprise bee-keeping initiative. Account Planning Boot Camp synthesizing seemingly discrepant information 6. 2007 to 9. 2007 Miami Ad School in order to create experiences that inspire social s e e m e o n l i n e 1. 2012 to 3. 2012 behavior. Interviews. Visited 40+ farmers on the back of Top Dog, First in Class JanetDoubleU.com a dirt bike. JanetDoubleU.tumblr.com Mediation. Drafted and implemented agreements between community organization, Senior Economic Consultant Founding Team Member farmers, and honey suppliers. Introduction to Communication Design Deloitte Tax LLP. Global Transfer Pricing rippleQ. Social Venture Technology Start-up Extended Education 12. 2007 to 5. 2010 11. 2010 to 4. 2011 California College of the Arts Moderation. Led strategy discussions with non-profit managers. Summer 2011 Brand & Intellectual Property Valuation. Strategy. Performed market competitive Managed an intellectual property migration for analysis and compiled educational kit for Immersion. Lived with a host family and one of the largest U.S. multinational companies internal, investor, and client use. participated in community activities. Learned in the hospitality industry as the sole staff basic Swahili. B.A. Mathematics/Economics person on a multi-partner engagement, Brainstorm Moderation. Led discussions and Minor in International Studies assessing brand lifecycle and value, conducting drafting of product feature value propositions University of California at San Diego research, client interviews, economic and for use in business strategy, sales, and 9. 2003 to 6. 2007 financial analyses, and drafting qualitative customer development. Associate Producer of Content support for analyses. Project resulted in follow- Social Capital Markets. UCSD Provost’s Honors up engagement. Consumer Journey. Created use cases for 6. 2010 to 10. 2010 & 5. 2011 to 9. 2011 Ernest C. Mort Leadership Award software product testing and drafted detailed Macro Trend Analysis. Executed economic product FAQs. Large-scale Impact. Helped produce an downturn analysis for $2 billion revenue client in international social enterprise conference that the computer and information technology Worked with ‘Creatives’. Collaborated with drew 1,300+ social entrepreneurs, venture industry, analyzing profitability, and managing engineers and customer development manager m o r e a b o u t m e capital investors, university professors, and two-person India-based team in performing to develop and test product to customer foundations from 40+ countries. Attendees comparable company analyses to identify specifications. Origami & Collage Arts Practitioner included representatives from the Bill & Melinda Dancer. Performance & Competitive economic trends. Gates Foundation, Acumen Fund, JP Morgan, Behavior. Helped develop the company since Age 5 McKinsey & Company, and Stanford University. Yoga & Meditation Enthusiast Client Relations. Directed client relationship as product - behavior management software using sole staff member of a senior level tax team game mechanics. Vegetarian Right & Left Brain. Created internal processes and managed team of two to complete for content development, balancing international tax restructuring for major client in Operations. Established enterprise as a brainstorming and ideation with operation and semiconductor industry. Project resulted in Benefit Corporation. Managed financial, legal, execution. avoidance of $1 million penalty. and human resource activities.