The document provides an overview of communications initiatives and guidelines for city departments in East Point, Georgia. It discusses creating a communications manual to promote consistent messaging across departments, the city's public access TV channel and plans to upgrade the city website. Departments are asked to submit content for the manual and provide information for social media campaigns. Guidelines are also given around working with the media and directing media inquiries to the communications division.
2. Internal Communications
✤ We do an excellent job of carrying out tasks...but if you don’t tell
anyone what your doing people you are perceived as doing nothing
✤ Perception is reality
3. Communications Flow
✤ All Communications should
flow through the
Communications Division
4. Communications Includes
✤ Press Releases
✤ Flyers
✤ Notifications about special events
✤ Purchases of web domains/websites
✤ Videos, including commercials and promo videos
✤ Social Media Pages
5. Whats New with Communications?
✤ Communications Manual
✤ EPTV22
✤ Social Media Plan
✤ Website upgrades
7. Communications Manual
✤ Designed to create “one band one sound”
✤ Will be available to all employees
✤ Document includes
✤ Brief Department overviews
✤ Upcoming Events
✤ Frequently Asked Questions
8. Communications
Manual
✤ Will be placed on intranet
✤ departments are responsible
for getting information to
frontline employeees
✤ Ultimate GOAL
✤ ONE BAND...ONE SOUND
9. Communications
Manual Deadlines
✤ All Information should be
submitted by the last Thursday
of the month C.O.B
✤ Please ensure that your section
is up to date for at least 1
calendar month
11. Themed Social Media Days
✤ Monday - #EPFACTS
✤ Tuesday - #DidYouknow
✤ Wednesday #Way2Work
✤ Thursday #HealthFocus
✤ Friday #Aroundthecity
✤ Saturday and Sunday #ScenesfromEastPoint
12. SOCIAL MEDIA
✤ Please Promote the Social Media every opportunity you have...
✤ If you have special days coming up...let us know..we will market
them
✤ Fire Safety Month
✤ Clean Water Month
✤ City Clerks Week
13. EPTV 22
✤ The Point
✤ Spotlighting the good things in East Point
✤ Special Programming is available upon request
✤ Commercials for departments are available
✤ If you have Good News...Lets Celebrate it
✤ Pictures are worth a thousand words
14. Website
✤ Will be upgraded to a new and improved design in the coming year
✤ Always looking for new articles about departmental accomplishments
✤ As Videos are completed they are added to departmental pages
✤ Please add Pictures to websites
16. The Media: Our Best Friend or
Worst Enemy
✤ The quicker we can respond with accurate information the more
likely we can cut a story short and get the facts out.
✤ When media contacts your office please forward them to the
Communications Division.
✤ As open records requests come in from media please contact the
communications division.
✤ Remember all media is local
17. Remember
✤ If you have good news...Contact the Communications division
✤ All appointments can be scheduled at
✤ jhammond@eastpointcity.org
✤ Our Job is to...