ITmitte.de Partner OnCommerce in der Ringvorlesung zu "Cloud - Computing/ Billing solution on force.com" der Universität Leipzig, Informatik. Lassen Sie sich empfehlen zu über 100 IT, Informatik, Software - Jobs, Stellen, Praktika, Ausbildungen in Sachsen, Dresden, Chemnitz, Bautzen, Görlitz und Umgebung. Die Partner der Community ITsax.de bieten Angebote für Bewerber, Fachkräfte, Leiter sowie Diplomanden, Master- und Bachelor-Studenten und Schüler für Informatik-Berufe in Sachsen, Dresden, Chemnitz, Mittweida, Bautzen, Kamenz und Görlitz-Zittau.

1. "Cloud'Compu*ng-/-Billing-
solu*on-on-force.com”-
Dr.-Sten-Grimmer-
OnCommerce-GmbH,-Jena-
Leipzig,-06.11.2012-

2. Our-approach:-Ringvorlesung-
Academic-
educa*on-
Applied-
Your-Skills- (unknown)-
topic-
Solve-task-
independ'
ently-

3. Agenda-
1. Cloud-Compu*ng-
2. Introduc*on-to-Salesforce-
3. Introduc*on-to-bill.ON-'-billing-made-easy.-
4. Project(s)-

4. Chapter-1-
WHAT%IS%CLOUD%COMPUTING%?%

5. „Crowd-knowledge“-

6. Online-encyclopedia-
Wikipedia:-
• „Cloud-compu*ng-is-the-use%of%compu:ng%resources%
(hardware%and%soCware)-that-are-delivered%as%a%service%
over-a-network-(typically-the-Internet).-The-name-comes-
from-the-use-of-a-cloud'shaped-symbol-as-an-abstrac*on-
for-the-complex-infrastructure-it-contains-in-system-
diagrams.“-
Dic*onary:-
• „...-the-prac*ce-of-using-a-network-of-remote-servers-
hosted-on-the-Internet-to-store,-manage,-and-process-data,-
rather-than-a-local-server-or-a-personal-computer.“-
-

7. „Cloud“-defini*on-/-characteris*cs-
The-architecture-and-terminology-of-cloud-compu*ng-is-as-
clearly-and-precisely-defined-as,-well,-a-cloud.--
(www.opencloudmanifesto.org/opencloudmanifesto2.htm)-
Essen*al-Characteris*cs-(according-to-Mell-&-Grace,-2011):--
1. On%demand*self%service*
2. Broad*network*access**
3. Resource*pooling.**
4. Rapid*elas>city.*
5. Measured*service.***

8. The-Cloud-Stack-
SoCware%as%a%
Service%(SaaS)%
PlaHorm%as%a%
Service%(PaaS)%
Infrastructure%as%a%Service%
(IaaS)%

9. The-complete-
cloud-stack-
Taken-from-Technology-Review,-MIT-press-(2009)-
www.technologyreview.com/briefing/413981/
technology'overview'conjuring'clouds/2/-

10. „Synopsis-–-A-cloud-perspec*ve“-
Front-end-users,-- Back-end-users,--the-
the-customers- service-provider--
SaaS%
PaaS%
IaaS%

11. Everything-fine?-
Assets-
• Low-investment-costs-
• Pay-for-usage-
Drawbacks-
• Vendor'/Data'Lock'In-
• -Non'compliance-
Draw-/-check-individually-
• Performance-(do-you-need-to-move-huge-
data-sets?)-
• Security-and-privacy-

12. Companies-–-Players-in-the-cloud-
„most-important-player“,-Amazon-EC2,-AWS,-S3-(Dropbox!)-
Azure,-Office-365,-SkyDrive-
„was-born-in-the-cloud“,-Google-app-engine-
somware-can-be-bought-as-a-Service-
somware-to-build-the-cloud-
Server,-Verizon-Wireless-(VZW)-
Source:-BusinessInsider,-www.businessinsider.com/the'10'most'important'companies'in'cloud'
compu*ng'2012'2012'4?op=1-

13. Synopsis-II:-Cloud-compu*ng-is...-
1. a-new-way-to-do-business--
2. the-use-of-compu*ng-resources-that-are-delivered-
as-a-service--
3. on'demand-availability-of-all-aspects-concerning-IT-

14. Chapter-2-
SALESFORCE.COM%

15. About-Salesforce.com-
• Global-company-for-web-based-business-solu*ons-
• Best-known-for-Customer'Rela*on'Management-
(CRM)-
• Salesforce.com-offers-both,-PaaS-and-SaaS-
• 2012:-„Welcome-to-the-Social-Enterprise“-
-

16. History-/-some-Milestones-
• founded-as-a-company-specializing-in-somware-as-a-service-
1999- • Marc-Benioff,-former-Oracle-execu*ve-
• First-Online-App-for-CRM-
2001- • 3,500-customers-and-53,000-subscribers-
• Listed-on-the-NY-Stock-Exchange-
2004- • 13,900-customers-and-227,000--
• Launch-AppExchange-
2006- • 29,800-customers-and-646,000-subscribers-
• Acquired-Heroku,-the-Ruby-plarorm-
2010- • 87,200-customers-

17. The-Eco'System-
SoCware%as%a%Service%
(SaaS)%
PlaHorm%as%a%
Service%(PaaS)%
Global-Datacenter,-
Mul*'tenancy-

18. Business-process-/-CRM-
Customer%
Growth- Acqusi:on% CRM%Requirements:%
• Detailed-Account-and-
Contact-Informa*on-
• Customer-history-
• Marke*ng--
Customer% • Individual-repor*ng-
Extension% CRM- Growth- • Customer-sta*s*cs-
• Sales-informa*on-
• Document-managment-
• Time-tracking-
• Integra*on-of-E'Mail,-
Customer% Office-
Growth- Reten:on%

19. Sales-force-automa*on-(SFA)-
Marke*ng-/-Lead-Management- Sales-/-Opportunity-Management-
Target-
Lead- Prospect- Qualify- Quote- Order-
group-
Response-
SFA-is-a-technique-using-somware-to-automate-the-sales-process-
SFA-is-omen-used-interchangeably-with-CRM-

20. CRM-@-Salesforce.com-
Force.com-Developer-Org-(kostenlos)-
hups://www.developerforce.com/events/regular/registra*on.php--

21. Some-Learning-Ressources-
Overview-
Salesforce.com-Primer-for-New-Developers-
hup://www.youtube.com/watch?v=fq2ju2ML9GM--
-
Technical-
Introduc*on-to-Programming-with-Force.com-Code-(Apex)-
hup://www.youtube.com/watch?v=OKKaDr'tW'
g&feature=related--
-

22. Chapter-3-
BILL.ON%

23. SFA-–-addi*onal-Features?-
Billing.-Payment.--
Lead- Prospect- Qualify- Quote- Order-

24. bill.ON-–-billing-made-easy-
• International formats
• Flexible invoice templates
Template • Placeholder for invoices and e-mail
• Create invoices directly from opportunities
and products
Invoice • PDF creating and e-mail integration
• Electronic Payments
• Wirecard & PayPal
Payment • Dunning
• Webservice interface for direct Integration in
webshops and other apps
Inte-
• SAP and DATEV
gration
www.billing'made'easy.com-

25. bill.ON-Demo-
Check-out-the-bill.ON-–-billing-made-easy-–-lis*ng-at-the-AppExchange-and-evaluate-
the-app-30-days-for-free.-

26. Chapter-4-
PROJECT:%INVOICING%&%QR%

27. Create-simple-invoicing-in-Salesforce-
• What-informa*on-needs-to-
be-on-an-invoice?-
• What-informa*on-is-already-
present-in-Salesforce-
standard?-
• Standard-vs.-Custom-
objects?-
• Render-PDF-

28. The-idea:-QR-Code-&-Payment-
Customer- Seller-
• Bank-details-are-of-temporary- • Quick-payment-
importance- • Assign-money-to-transac*on-
• Reason-for-payment-omen- • Offer-different-payment-op*ons-
complicated-
• Manual-effort-
Summary:-Bot-are-intested-in-a-quick,-save-and-easy-payment!--

29. QR-Code-for-Payment-
-
-
bank://singlepayment?
name=&account=&BNC=&amount=&reason=-
Project-help:-
1. Create-a-link-
2. Which-(new)-invoice-fields-to-you-need-with-respect-to-the-financial-
data?-
3. How-to-create-a-QR-code-from-a-link?-
4. QR-in-Salesforce-

30. Project-help-
General-
1. Think-of-the-project-as-a-Hackathon-
'>-solve-the-task-with-the-programming-possibili*es-of-
Salesforce-
-
2. Somware-should-be-easy-(simple),-specific-(focussed),-...-
-
Your-concept?-
' Meta-data-model.-Show-a-sketch.-What-rela*ons-exist?-
Specifica*on-/-Documenta*on?-
' Write-it-down!-
-

31. The-final-word-
QUESTIONS?%

32. Sources-/-Read-more-
• What-is-cloud-compu*ng?-
hup://www.cloud'compu*ng'network.com/what'is'cloud'compu*ng/#more'57-
• The-cloud-should-be-open...-
hup://www.opencloudmanifesto.org/-
• Drawbacks-of-Cloud-Compu*ng-
hup://www.enterpriseefficiency.com/author.asp?
sec*on_id=898&doc_id=192021--
• About-Salesforce:--
hup://www.salesforce.com/company/-

33. Bibliography-
S-Bobrowski.-Op*mal-Mul*tenant-Designs-for-Cloud-Apps.-In-Cloud-Compu*ng-(CLOUD),-2011-IEEE-
Interna*onal-Conference-on,-pages-654–659,-2011.--
G.-Lawton.-Developing-somware-online-with-plarorm'as'a'service-technology.-Com'puter,-41(6):13–15,-2008.--
R-Mathew-and-R-Spraetz.-Test-Automa*on-on-a-SaaS-Plarorm.-In-Somware-Tes*ng-Verifica*on-and-Valida*on,-
2009.-ICST-’09.-Interna*onal-Conference-on,-pages-317–325,-2009.--
P.-Mell-and-T.-Grance.-The-nist-defini*on-of-cloud-compu*ng-(dram).-NIST-special-publica*on,-800:145,-2011.--
J.-Ouelleue.-Development-with-the-Force.-com-Plarorm:-Building-Business-Applica*ons-in-the-Cloud.-Addison'
Wesley-Professional,-2011.--
Luis-M.-Vaquero,-Luis-Rodero'Merino,-Juan-Caceres-und-Maik-Lindner.-„A-break-in-the-clouds:-towards-a-cloud-
defini*on“.-In:-SIGCOMM*Comput.*Commun.*Rev.*39-(1-2008),-S.-50–55.-DOI:-10.1145/1496091.1496100.--
C.D.-Weissman-and-S.-Bobrowski.-The-design-of-the-force.-com-mul*tenant-internet-applica*on-development-
plarorm.-In-Proceedings-of-the-35th-SIGMOD-interna*onal-conference-on-Management-of-data,-pages-889–
896.-ACM,-2009.--
T.-Wong,-L.-Kao,-and-M.-Kaufman.-Salesforce.-com-for-Dummies.-John-Wiley-&-Son,-2010.--