SlideShare a Scribd company logo
1 of 27
Workplace Investigations:
Finally Get Answers to Your
Questions
Meric Craig Bloch, Principal, Winter Compliance LLC
Meric Craig Bloch
Creator of the Winter MethodĀ® for conducting workplace investigations
Compliance Officer for three multinational companies and a healthcare
system
Certified Compliance and Ethics Professional - Fellow, Certified Fraud
Examiner, and Professional Certified Investigator
Author, Workplace Investigations: Techniques and Strategies for
Investigators and Compliance Officers; The First Information Is Almost
Always Wrong; and Investigative Interviewing
Faculty, Society of Corporate Compliance and Ethicsā€™ Basic Compliance
and Ethics Academy
Conducted approximately 500 workplace investigations
Question #1
Does the attorney-client privilege apply to compliance-
related investigations?
Question #2
Am I investigating whether the complained-about facts
actually occurred, or is there some other thing I am
trying to prove?
Question #3
If the hotline report appears complete, do I still need to
speak with the reporter?
Question #4
What do you do if the implicated employeeā€™s manager
wants to participate actively in the investigation process
and wants you to limit the inquiries only to
substantiating whether misconduct occurred?
Question #5
Is an interview outline better than a script?
Question #6
Should someone else be in the room when I conduct an
interview?
Question #7
If the interviewee asks whether he / she needs a lawyer,
how do I respond?
Question #8
Do I have to agree to any conditions an interviewee
places on whether he / she will consent to the
interview?
Question #9
Can an implicated employee claim a Fifth Amendment
right not to speak to me?
Question #10
Is it possible to resolve a he-said she-said situation?
Question #11
What do you do when the implicated employee tells you
not to believe what the reporter told you because the
reporter is supposedly an untrustworthy person?
Question #12
If my investigation proves that misconduct occurred,
should I make a disciplinary recommendation at the end
of the process?
Question #13
When the implicated employee asks ā€œwhat is going to
happen to me now,ā€ how should I answer?
Question #14
If an implicated employee learns that I have compelling
proof against him and then offers to explain everything
about his misconduct and implicate others if the
company will simply allow him to resign, can I make that
deal?
Question #15
Sometimes when I am interviewing an employee who is
not the implicated of my investigation the employee
asks: ā€œAm I in trouble?ā€ How should I answer this
question?
Question #16
Can an employee withdraw a hotline report?
Question #17
Can an employee have an off-the-record conversation
with you?
Question #18
Can an interviewee record his / her interview?
Question #19
Sometimes I need to investigate an employee who has
been investigated in the past for some alleged
misconduct. If his current manager asks if this
employee has ever been investigated in the past, how
should I answer?
Question #20
What do I do if the implicated employee, in his interview,
asks me to interview some employees who I have not
already spoken to in the investigation?
Question #21
Employees in my company are active in social media.
In the past, I have received copies of someoneā€™s social
media posts with a request that I investigate the person.
What is the right way to handle these situations?
Question #22
If you are conducting an investigation, and your
inquiries persuade you that the allegations against an
employee are meritless (or at least require some
informal coaching), do you still need to interview the
implicated employee?
Question #23
Can you guarantee to a reporter that he / she will
remain anonymous?
Question #24
Can an investigated employee get a copy of the
investigation report when the investigation is complete?
Thank-you for participating
Contact Meric Bloch, Principal, Winter Compliance LLC, (973) 768 3756
mbloch@wintercompliance.com
@fraudinvestigat8r
https://www.linkedin.com/in/mericbloch
Contact i-Sight
j.gerard@i-sight.com
Find more free webinars:
http://www.i-sight.com/resources/webinars
@isightsoftware

More Related Content

More from Case IQ

Preventing Bullying and Harassment Through Diversity and Inclusion in the Wor...
Preventing Bullying and Harassment Through Diversity and Inclusion in the Wor...Preventing Bullying and Harassment Through Diversity and Inclusion in the Wor...
Preventing Bullying and Harassment Through Diversity and Inclusion in the Wor...
Case IQ
Ā 
7 Ways to Increase Ethical Accountability and Decrease Fraud Risk
7 Ways to Increase Ethical Accountability and Decrease Fraud Risk   7 Ways to Increase Ethical Accountability and Decrease Fraud Risk
7 Ways to Increase Ethical Accountability and Decrease Fraud Risk
Case IQ
Ā 

More from Case IQ (20)

5 Ways to Build Employee Trust for Less Turnover and Fewer Incidents
5 Ways to Build Employee Trust for Less Turnover and Fewer Incidents5 Ways to Build Employee Trust for Less Turnover and Fewer Incidents
5 Ways to Build Employee Trust for Less Turnover and Fewer Incidents
Ā 
Hybrid Workplace Harassment: Are You Protecting Your Company from Hidden Thre...
Hybrid Workplace Harassment: Are You Protecting Your Company from Hidden Thre...Hybrid Workplace Harassment: Are You Protecting Your Company from Hidden Thre...
Hybrid Workplace Harassment: Are You Protecting Your Company from Hidden Thre...
Ā 
Finding Value Before a Crisis: How Workplace DEI Drives Revenue and Prevents ...
Finding Value Before a Crisis: How Workplace DEI Drives Revenue and Prevents ...Finding Value Before a Crisis: How Workplace DEI Drives Revenue and Prevents ...
Finding Value Before a Crisis: How Workplace DEI Drives Revenue and Prevents ...
Ā 
How Not to Get Called Out on TikTok: Improving Your Brand Through Employer/Em...
How Not to Get Called Out on TikTok: Improving Your Brand Through Employer/Em...How Not to Get Called Out on TikTok: Improving Your Brand Through Employer/Em...
How Not to Get Called Out on TikTok: Improving Your Brand Through Employer/Em...
Ā 
What is Psychological Safety in the Workplace?
What is Psychological Safety in the Workplace?What is Psychological Safety in the Workplace?
What is Psychological Safety in the Workplace?
Ā 
Misconduct or Missed Conduct? Ensuring Consistent SAR Reporting of Internal M...
Misconduct or Missed Conduct? Ensuring Consistent SAR Reporting of Internal M...Misconduct or Missed Conduct? Ensuring Consistent SAR Reporting of Internal M...
Misconduct or Missed Conduct? Ensuring Consistent SAR Reporting of Internal M...
Ā 
Building Effective Sexual Harassment Prevention Policies and Training
Building Effective Sexual Harassment Prevention Policies and TrainingBuilding Effective Sexual Harassment Prevention Policies and Training
Building Effective Sexual Harassment Prevention Policies and Training
Ā 
How to recognize and minimize unconscious bias in the workplace
How to recognize and minimize unconscious bias in the workplaceHow to recognize and minimize unconscious bias in the workplace
How to recognize and minimize unconscious bias in the workplace
Ā 
Search Engine Skills for Workplace Investigators
Search Engine Skills for Workplace InvestigatorsSearch Engine Skills for Workplace Investigators
Search Engine Skills for Workplace Investigators
Ā 
Preventing Bullying and Harassment Through Diversity and Inclusion in the Wor...
Preventing Bullying and Harassment Through Diversity and Inclusion in the Wor...Preventing Bullying and Harassment Through Diversity and Inclusion in the Wor...
Preventing Bullying and Harassment Through Diversity and Inclusion in the Wor...
Ā 
Insider Threat: Cases and Controls to Prevent Internal Fraud and Prevention
Insider Threat: Cases and Controls to Prevent Internal Fraud and PreventionInsider Threat: Cases and Controls to Prevent Internal Fraud and Prevention
Insider Threat: Cases and Controls to Prevent Internal Fraud and Prevention
Ā 
7 Ways to Increase Ethical Accountability and Decrease Fraud Risk
7 Ways to Increase Ethical Accountability and Decrease Fraud Risk   7 Ways to Increase Ethical Accountability and Decrease Fraud Risk
7 Ways to Increase Ethical Accountability and Decrease Fraud Risk
Ā 
Under the Table: Combatting Bribery and Corruption Through Analysis and Preve...
Under the Table: Combatting Bribery and Corruption Through Analysis and Preve...Under the Table: Combatting Bribery and Corruption Through Analysis and Preve...
Under the Table: Combatting Bribery and Corruption Through Analysis and Preve...
Ā 
10 Critical Mistakes in Workplace Investigation Programs and How to Avoid Them
10 Critical Mistakes in Workplace Investigation Programs and How to Avoid Them10 Critical Mistakes in Workplace Investigation Programs and How to Avoid Them
10 Critical Mistakes in Workplace Investigation Programs and How to Avoid Them
Ā 
How to Incorporate "Psyber Resilience" into Your Security Strategy
How to Incorporate "Psyber Resilience" into Your Security Strategy How to Incorporate "Psyber Resilience" into Your Security Strategy
How to Incorporate "Psyber Resilience" into Your Security Strategy
Ā 
Tips, Templates and Best Practices for Conducting Investigations Remotely
Tips, Templates and Best Practices for Conducting Investigations Remotely Tips, Templates and Best Practices for Conducting Investigations Remotely
Tips, Templates and Best Practices for Conducting Investigations Remotely
Ā 
Social Media Risks in the Workplace
Social Media Risks in the Workplace Social Media Risks in the Workplace
Social Media Risks in the Workplace
Ā 
ā€œNewā€ Misconduct Challenges and Solutions for Investigating as We Move to a ...
ā€œNewā€ Misconduct Challenges and Solutions for Investigating as We Move to a ...ā€œNewā€ Misconduct Challenges and Solutions for Investigating as We Move to a ...
ā€œNewā€ Misconduct Challenges and Solutions for Investigating as We Move to a ...
Ā 
Post Interview Report Writing: How to Document Your Investigation Interview
Post Interview Report Writing: How to Document Your Investigation InterviewPost Interview Report Writing: How to Document Your Investigation Interview
Post Interview Report Writing: How to Document Your Investigation Interview
Ā 
Ethical investigation interviews Ten things to consider
Ethical investigation interviews Ten things to considerEthical investigation interviews Ten things to consider
Ethical investigation interviews Ten things to consider
Ā 

Recently uploaded

Architecting Cloud Native Applications
Architecting Cloud Native ApplicationsArchitecting Cloud Native Applications
Architecting Cloud Native Applications
WSO2
Ā 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Safe Software
Ā 
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
?#DUbAI#??##{{(ā˜Žļø+971_581248768%)**%*]'#abortion pills for sale in dubai@
Ā 
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Victor Rentea
Ā 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Safe Software
Ā 

Recently uploaded (20)

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdfRising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Ā 
Architecting Cloud Native Applications
Architecting Cloud Native ApplicationsArchitecting Cloud Native Applications
Architecting Cloud Native Applications
Ā 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Ā 
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Ā 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
Ā 
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
Ā 
Exploring Multimodal Embeddings with Milvus
Exploring Multimodal Embeddings with MilvusExploring Multimodal Embeddings with Milvus
Exploring Multimodal Embeddings with Milvus
Ā 
AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024
Ā 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
Ā 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Ā 
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Ā 
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Ā 
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Ā 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
Ā 
[BuildWithAI] Introduction to Gemini.pdf
[BuildWithAI] Introduction to Gemini.pdf[BuildWithAI] Introduction to Gemini.pdf
[BuildWithAI] Introduction to Gemini.pdf
Ā 
ICT role in 21st century education and its challenges
ICT role in 21st century education and its challengesICT role in 21st century education and its challenges
ICT role in 21st century education and its challenges
Ā 
Ransomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdfRansomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdf
Ā 
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Ā 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Ā 
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxCorporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
Ā 

Workplace Investigations: Finally Get Answers to your Questions

  • 1. Workplace Investigations: Finally Get Answers to Your Questions Meric Craig Bloch, Principal, Winter Compliance LLC
  • 2. Meric Craig Bloch Creator of the Winter MethodĀ® for conducting workplace investigations Compliance Officer for three multinational companies and a healthcare system Certified Compliance and Ethics Professional - Fellow, Certified Fraud Examiner, and Professional Certified Investigator Author, Workplace Investigations: Techniques and Strategies for Investigators and Compliance Officers; The First Information Is Almost Always Wrong; and Investigative Interviewing Faculty, Society of Corporate Compliance and Ethicsā€™ Basic Compliance and Ethics Academy Conducted approximately 500 workplace investigations
  • 3. Question #1 Does the attorney-client privilege apply to compliance- related investigations?
  • 4. Question #2 Am I investigating whether the complained-about facts actually occurred, or is there some other thing I am trying to prove?
  • 5. Question #3 If the hotline report appears complete, do I still need to speak with the reporter?
  • 6. Question #4 What do you do if the implicated employeeā€™s manager wants to participate actively in the investigation process and wants you to limit the inquiries only to substantiating whether misconduct occurred?
  • 7. Question #5 Is an interview outline better than a script?
  • 8. Question #6 Should someone else be in the room when I conduct an interview?
  • 9. Question #7 If the interviewee asks whether he / she needs a lawyer, how do I respond?
  • 10. Question #8 Do I have to agree to any conditions an interviewee places on whether he / she will consent to the interview?
  • 11. Question #9 Can an implicated employee claim a Fifth Amendment right not to speak to me?
  • 12. Question #10 Is it possible to resolve a he-said she-said situation?
  • 13. Question #11 What do you do when the implicated employee tells you not to believe what the reporter told you because the reporter is supposedly an untrustworthy person?
  • 14. Question #12 If my investigation proves that misconduct occurred, should I make a disciplinary recommendation at the end of the process?
  • 15. Question #13 When the implicated employee asks ā€œwhat is going to happen to me now,ā€ how should I answer?
  • 16. Question #14 If an implicated employee learns that I have compelling proof against him and then offers to explain everything about his misconduct and implicate others if the company will simply allow him to resign, can I make that deal?
  • 17. Question #15 Sometimes when I am interviewing an employee who is not the implicated of my investigation the employee asks: ā€œAm I in trouble?ā€ How should I answer this question?
  • 18. Question #16 Can an employee withdraw a hotline report?
  • 19. Question #17 Can an employee have an off-the-record conversation with you?
  • 20. Question #18 Can an interviewee record his / her interview?
  • 21. Question #19 Sometimes I need to investigate an employee who has been investigated in the past for some alleged misconduct. If his current manager asks if this employee has ever been investigated in the past, how should I answer?
  • 22. Question #20 What do I do if the implicated employee, in his interview, asks me to interview some employees who I have not already spoken to in the investigation?
  • 23. Question #21 Employees in my company are active in social media. In the past, I have received copies of someoneā€™s social media posts with a request that I investigate the person. What is the right way to handle these situations?
  • 24. Question #22 If you are conducting an investigation, and your inquiries persuade you that the allegations against an employee are meritless (or at least require some informal coaching), do you still need to interview the implicated employee?
  • 25. Question #23 Can you guarantee to a reporter that he / she will remain anonymous?
  • 26. Question #24 Can an investigated employee get a copy of the investigation report when the investigation is complete?
  • 27. Thank-you for participating Contact Meric Bloch, Principal, Winter Compliance LLC, (973) 768 3756 mbloch@wintercompliance.com @fraudinvestigat8r https://www.linkedin.com/in/mericbloch Contact i-Sight j.gerard@i-sight.com Find more free webinars: http://www.i-sight.com/resources/webinars @isightsoftware