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Growing Artizone.com’s Chicago Presence:
                           Analysis and Ideas
                                                   
                                          J.B. Davis
                                    29 January 2013
§  ANALYSIS
§  IDEAS
ANALYSIS: Chicago Joined NYC and SF As Top 3 Food Town
ANALYSIS: High End Spots Receive National Recognition
ANALYSIS: Places Have Evolved Comfort Food Into High Art
ANALYSIS: Traditional Specialty Shops Joined By New Players
ANALYSIS: “Ethnic” Spots As Good As “Fancy” Places
ANALYSIS: Upscale “Big 3” Upended Middle-Focused Grocers
ANALYSIS: CSA and Farmers’ Markets Have Flourished
ANALYSIS: And CSA / Market / Organic / Health Blurred
ANALYSIS: Peapod Has Kept (Modest) Presence
ANALYSIS: Suburbs Gained Ethnic / Foodie Access
ANALYSIS: And, Of Course, Chicagoans Can Always Use Web
ANALYSIS: Ample Forums Emerged To Learn and Engage
ANALYSIS: Bottom Line, Great Place For Great Food
Functional Benefits?
      Emotional Benefits?
   
                         
   §  Healthier
            §  Real
   §  Tastier
              §  Timeless
                             §  Prestigious
                             §  Trendy 



   Category Challenges?
     Operational Challenges?
   
                         
   §  Costlier
             §  Even If Volume Lowers
   §  Convenience
              Fixed Food Costs, Can
   §  Special Occasions
        Marginal Delivery Ever
   §  What Is “Artisan”?
       Be Brought Down?




IDEA 1: Continue Understanding Drivers and Challenges
Farmers	
                         CSA	
  




                               Ar#san	
  Is…	
  
   Healthy	
                                                 Organic	
  




IDEA 2: Continue Understanding Category Guardrails
Nell North Shore
   Frances Farmers
   Cary Conscious
     Ben Busy
        
                  
                  
                
 Wants The Best
       Wants Local
     Wants Healthy
   Wants Solutions




               IDEA 3: Identify Targets, Ignore Everyone Else
Nell North Shore
   Frances Farmers
   Cary Conscious
     Ben Busy
        
                  
                  
                
 Wants The Best
       Wants Local
     Wants Healthy
   Wants Solutions




               IDEA 3: Identify Targets, Ignore Everyone Else
IDEA 4: Determine Points of Parity and Difference…
IDEA 4: …But High Delivery $ Probably Offset Range of Benefits
IDEA 5: So It’s Essential To Identify A “Big Idea” [Not Tag]
Artizone.com
     Connected.
Connected To 
                                    Real People
                                           

Artizone.com
           Partner w/ Artisans to Create Social
                          Media Content To (a) Establish
        Connected.
      Authenticity (Key In Midwest), (b)
                          Create More Intimacy (Key For
                         Luxury-Like Items), and (c) Wisely
                              Utilize Finite Resources




  IDEA 6: Breakthrough Clutter By Creating Unique Voice
Connected To 
                                   Real People
                                          
Artizone.com
             Further Support That Voice with
                          Highly Personal (Quirky?) Copy
        Connected.
       That Romances The Products –
                             With Selling Almost As An
                                   Afterthought




  IDEA 7: Breakthrough Clutter By Creating Unique Voice
Connected To 
                                         Real Places
                                               
                                  Without Creating Physical
                               Footprint, Give Brand Sense of
                              Place By (a) Sponsoring Trips to
 Artizone.com
                  Artisans, (b) Over Long-Term
                               Sponsoring Food-Related Trips
           Connected.
        (e.g., REI As Lifestyle Brand), (c)
                              Sponsoring On-Brand Festivals /
                              Events (Pitchfork Music Festival?
                             Port Clinton Arts Festival?), and (d)
                               If Permitting Permits, Sponsor
                                   Multi-Artisan Food Truck




IDEA 8: Aspire To Be “Bricks and Chicks” (e.g., Farms) Brand
Connected To 
                              Real Lives

Artizone.com
                      
                   The Inexorable Rise Of Mobile Has
     Connected.
    Created A New Table Stake, That
                      Much More So For Assumed
                                Targets




             IDEA 9: Become A Mobile Brand, Fast
Connected To 
                               Real Lifestyles
                                       
                    Having Identified Your Targets, Use
                     Social Media Listening, Customer
                    Feedback, and Advisory Panels to

Artizone.com
         Drive New SKUs and Value-Add
                                   Services 
     Connected.
                       
                    ----------------------------------------
                                       
                    Expand SEO Efforts (e.g., Not Just
                        “Artisan Food Chicago” But
                       “Artisan Cheese Chicago” and
                          “Artisan Bread Chicago”)



     IDEA 10: Become Intimate With Your Customers
Connected To
                             Real Tastes
                                  
Artizone.com
         Food Lovers Trek All Over
                    Chicago’s Neighborhoods For
     Connected.
   “Ethnic” Food – So Widening the
                   SKUs Would Accommodate Their
                               Tastes 




                     IDEA 11: Expand Your Reach
Connected To 
                           Real Expectations

Artizone.com
                       
                      Because Expectations From 1
     Connected.
      Category Carry Over to Other
                      Categories, Institute One Call
                       Resolution and Free Returns 




    IDEA 12: Make Convenience An Emotional Benefit
Artizone.com
                            Food Sites? 
                                         Community Papers?
        Connected.
                      Law Journals?




  IDEA 13: Based On Targets, Tap Into Existing Conversations
Connected To 
                              Real Beliefs
                                    
Artizone.com
      Though EDLP Might Be Impossible,
                     Consider EDFP – Everyday Fair
     Connected.
     Price – An Idea Demonstrating
                       Support For Artisans While
                    Creating Customer Transparency 




             IDEA 14: Take A Stand On Fair Pricing
Connected To 
                               Real Beliefs
                                     
Artizone.com
        Deepen Connections (To Vendors
                      and Customers) By Supporting
     Connected.
       Your Artisans – and Possibly
                     Broader Group – Via Scholarships
                                   etc. 




                   IDEA 15: Take A Stand On Beliefs
Thank you.

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Artisan food dot com for chicago 29 jan

  • 1. Growing Artizone.com’s Chicago Presence: Analysis and Ideas J.B. Davis 29 January 2013
  • 3. ANALYSIS: Chicago Joined NYC and SF As Top 3 Food Town
  • 4. ANALYSIS: High End Spots Receive National Recognition
  • 5. ANALYSIS: Places Have Evolved Comfort Food Into High Art
  • 6. ANALYSIS: Traditional Specialty Shops Joined By New Players
  • 7. ANALYSIS: “Ethnic” Spots As Good As “Fancy” Places
  • 8. ANALYSIS: Upscale “Big 3” Upended Middle-Focused Grocers
  • 9. ANALYSIS: CSA and Farmers’ Markets Have Flourished
  • 10. ANALYSIS: And CSA / Market / Organic / Health Blurred
  • 11. ANALYSIS: Peapod Has Kept (Modest) Presence
  • 12. ANALYSIS: Suburbs Gained Ethnic / Foodie Access
  • 13. ANALYSIS: And, Of Course, Chicagoans Can Always Use Web
  • 14. ANALYSIS: Ample Forums Emerged To Learn and Engage
  • 15. ANALYSIS: Bottom Line, Great Place For Great Food
  • 16. Functional Benefits? Emotional Benefits? §  Healthier §  Real §  Tastier §  Timeless §  Prestigious §  Trendy Category Challenges? Operational Challenges? §  Costlier §  Even If Volume Lowers §  Convenience Fixed Food Costs, Can §  Special Occasions Marginal Delivery Ever §  What Is “Artisan”? Be Brought Down? IDEA 1: Continue Understanding Drivers and Challenges
  • 17. Farmers   CSA   Ar#san  Is…   Healthy   Organic   IDEA 2: Continue Understanding Category Guardrails
  • 18. Nell North Shore Frances Farmers Cary Conscious Ben Busy Wants The Best Wants Local Wants Healthy Wants Solutions IDEA 3: Identify Targets, Ignore Everyone Else
  • 19. Nell North Shore Frances Farmers Cary Conscious Ben Busy Wants The Best Wants Local Wants Healthy Wants Solutions IDEA 3: Identify Targets, Ignore Everyone Else
  • 20. IDEA 4: Determine Points of Parity and Difference…
  • 21. IDEA 4: …But High Delivery $ Probably Offset Range of Benefits
  • 22. IDEA 5: So It’s Essential To Identify A “Big Idea” [Not Tag]
  • 23. Artizone.com Connected.
  • 24. Connected To Real People Artizone.com Partner w/ Artisans to Create Social Media Content To (a) Establish Connected. Authenticity (Key In Midwest), (b) Create More Intimacy (Key For Luxury-Like Items), and (c) Wisely Utilize Finite Resources IDEA 6: Breakthrough Clutter By Creating Unique Voice
  • 25. Connected To Real People Artizone.com Further Support That Voice with Highly Personal (Quirky?) Copy Connected. That Romances The Products – With Selling Almost As An Afterthought IDEA 7: Breakthrough Clutter By Creating Unique Voice
  • 26. Connected To Real Places Without Creating Physical Footprint, Give Brand Sense of Place By (a) Sponsoring Trips to Artizone.com Artisans, (b) Over Long-Term Sponsoring Food-Related Trips Connected. (e.g., REI As Lifestyle Brand), (c) Sponsoring On-Brand Festivals / Events (Pitchfork Music Festival? Port Clinton Arts Festival?), and (d) If Permitting Permits, Sponsor Multi-Artisan Food Truck IDEA 8: Aspire To Be “Bricks and Chicks” (e.g., Farms) Brand
  • 27. Connected To Real Lives Artizone.com The Inexorable Rise Of Mobile Has Connected. Created A New Table Stake, That Much More So For Assumed Targets IDEA 9: Become A Mobile Brand, Fast
  • 28. Connected To Real Lifestyles Having Identified Your Targets, Use Social Media Listening, Customer Feedback, and Advisory Panels to Artizone.com Drive New SKUs and Value-Add Services Connected. ---------------------------------------- Expand SEO Efforts (e.g., Not Just “Artisan Food Chicago” But “Artisan Cheese Chicago” and “Artisan Bread Chicago”) IDEA 10: Become Intimate With Your Customers
  • 29. Connected To Real Tastes Artizone.com Food Lovers Trek All Over Chicago’s Neighborhoods For Connected. “Ethnic” Food – So Widening the SKUs Would Accommodate Their Tastes IDEA 11: Expand Your Reach
  • 30. Connected To Real Expectations Artizone.com Because Expectations From 1 Connected. Category Carry Over to Other Categories, Institute One Call Resolution and Free Returns IDEA 12: Make Convenience An Emotional Benefit
  • 31. Artizone.com Food Sites? Community Papers? Connected. Law Journals? IDEA 13: Based On Targets, Tap Into Existing Conversations
  • 32. Connected To Real Beliefs Artizone.com Though EDLP Might Be Impossible, Consider EDFP – Everyday Fair Connected. Price – An Idea Demonstrating Support For Artisans While Creating Customer Transparency IDEA 14: Take A Stand On Fair Pricing
  • 33. Connected To Real Beliefs Artizone.com Deepen Connections (To Vendors and Customers) By Supporting Connected. Your Artisans – and Possibly Broader Group – Via Scholarships etc. IDEA 15: Take A Stand On Beliefs