The document discusses the key lessons learned in a professional writing course. It covers the importance of the 5 C's (clear, concise, complete, correct, courteous) for any professional document. It also discusses how to design documents, slides and screens aesthetically without being overwhelming. Additionally, it outlines how to write short reports to inform and persuade, find and document information, write persuasive messages, proposals and progress reports, and how to appropriately use social media. The overall message is that the course equipped the student with essential professional communication skills.
2. 5 C’S DOCUMENT: WHAT?
Clear, Concise, Complete, Correct, Courteous
One must be sure to always write their news in the
beginning of their correspondence to ensure clarity.
The writer must be aware that excess information is not
required and must be concise.
All correspondence must be complete in order for the
reader to properly understand what is being written.
Your correspondence must have correct
format, grammar, punctuation, capitalization, spelling and
word usage.
The writer must be polite and courteous to ensure higher
possibilities of the results desired.
3. 5 C’S DOCUMENT:
HOW, WHEN, WHY, WAYS?
In the beginning module of our course we were
informed of the importance of the 5 C’s. This learning
was significant as it will be used in the writing of any
professional document allowing us to be able to
properly communicate to multiple audiences. With
this added knowledge I will continue to use my 5 C’s
to provide the utmost communication skills.
4. FUNCTIONAL OUTLINE:
WHAT, HOW, WHEN, WHY, WAYS?
The functional outline contains four main categories
that we learn including news, reason, details, and
closing. Such categories contain the organization of
the how, what, why and honey statement. All of
which are necessary to make sure that every aspect
of the topic are covered. This was learned in our first
module covered and will be used to formerly
conduct an organized piece of writing.
5. •MODULE 5: DESIGNING
DOCUMENTS, SLIDES, AND SCREENS
Designing documents, slides, and screens are essential to
aesthetically pleasing the reader. We learned the
importance of this in week 8 as we watched the YouTube
video at
http://www.youtube.com/watch?v=cIsXrisnZKM&feature=
youtu.be. With such essential information we learned how
to keep documents, screens, and information tantalizing
without creating an overwhelming piece. Without this
important learning one could easily create something
unpleasing to a viewer which could in turn lead to the loss
of a client. From presenting an idea to informing a
client, the information learned will be used in just about
every possible professional scenario.
6. •MODULE 23: SHORT REPORTS
In week nine of our semester we learned the
necessities of short reports. They provide more
substantive information than a simple Letter or
memo, but are less substantive than a Formal report.
Short reports are used to inform and persuade and
should to get the proper message across to the
reader with the a possible edge against any
opponents. This will be used in either an informative
matter or as in a way to convince a buyer of a
product or other need.
7. •MODULE 22:
FINDING, ANALYZING, AND
DOCUMENTING INFORMATION
Finding, analyzing, and documenting information was
introduced in module twenty-two and continued to
be taught throughout the remainder of our lessons.
Without proper ways of researching
information, analyzing what you have read, and
presenting it in an efficient manner, your piece of
work will not act as a proper display of what you are
trying to portray. These techniques can be used in
researching what is best for a company, or what
should be recommended to clients.
8. •MODULE 12: PERSUASIVE MESSAGES
Persuasive messaging is one of the most important
tasks that we learned in module twelve which
teaches us separate processes to properly conduct a
persuasive message. These processes consist of the
planning process, the creative process, as well as the
closing honey statement. These are used to analyze
the problem, discuss the sample solutions, and come
to an informative conclusion. Persuasive messages
are used to conclusively get what you want in a
professional manner where all parties are seemingly
the winners.
9. •MODULE 21: PROPOSALS AND
PROGRESS REPORTS
Writing any report includes five basic steps that
include defining the
problem, gathering, analyzing, and organizing the
information, as well as writing the report. We were
taught these steps in module twenty-one to learn
how to properly conduct proposals and progress
reports to be used in the business world.
10. •SOCIAL MEDIA SUPPLEMENTARY
MATERIALS: WEEK 11 LESSON FOLDER
In week eleven we were given two links that directed
us to two separate videos on YouTube to teach us
about social media and electronic communication
as well as The Fail Trial which enabled us to learn
about social media crises. The importance of this
module was to teach us what is appropriate and
inappropriate to broadcast on social media as well
as how to correctly respond to scrutiny. This
knowledge will be used in just about every job that is
taken. What is posted on the internet is for all to see
and this should not be taken lightly.