Personal Information
Organization / Workplace
Amsterdam Area, Netherlands Netherlands
Occupation
Digital strategist, customer experience realist and entrepreneur
Industry
Apparel / Fashion
Website
http://www.dicitas.com
About
Digital allrounder, believing in the success of adaptive, connected businesses with a customer focus.
Helping organizations transform into adaptive, out-performing businesses by
- knowing and engaging customers, employees and partners across all on- and offline channels
- digital innovation and service design
- advanced data & insights management
- adopting digital/social channels, technology and intelligence in the value-chain
- seamlesss, satisfying customer experiences
- re-designing the internal organization, way-of-working and employee competences
Competencies: digital transformation & marketing, customer engagement, customer journey management, customer experience management, so...
- Presentations
- Documents
- Infographics
UiTforum 2011 - Service Design
UiTnetwerk - CultuurNet Vlaanderen
•
12 years ago
The role of Design Thinking
Pieter Baert
•
8 years ago
Brightlands HIVE: creative design thinking
Theo Ploeg
•
5 years ago
Nationaal Benchmark en Trendonderzoek Klantinteractie 2016
Ivo Heijtel
•
7 years ago
Digital, Social & Mobile in China in 2015
We Are Social Singapore
•
8 years ago
Digital, Social & Mobile in 2015
We Are Social Singapore
•
9 years ago