2. Developing a charity’s
commercial future
The greater reliance on the third sector to deliver essential services
is both an opportunity and a threat. Charities and other
organisations need to have the necessary governance and capability
to meet the challenge of greater operational delivery and
accountability. Without these, they will be unable to meet the needs
of their customers and engender the confidence of statutory
agencies and the public.
Background What we did
The Lindsay Leg Club Our support took the form of:
Foundation is a small charity
founded to protect and preserve Shaping the project with the
health amongst those Chairman and Founder and
experiencing, or at risk of agreeing amendments in the
“I think that the project experiencing, leg ulcers and/or light of emerging findings.
went well for our associated conditions.
Foundation. An analysis of current
The Challenge Foundation delivery activity
The Consultancy and resource/performance
Company’s consultants The Foundation saw itself at a management.
made very challenging crossroads in terms of its future
observations about our development. Interviews with trustees to
direction and strategy. understand the current
Their conclusions made The Foundation had put performance of the Board of
it less likely that we together a business plan for the Trustees and its grasp of the
development of its services in Foundation’s direction and
would proceed along
the medium term. The aim was activity.
the project plan as
to deliver services to the NHS
originally envisaged. to promote the model of Research with NHS
treatment and reduce the organisation’s and others as
I consider that to be a Foundation’s reliance on: to the perception of the
success as we were Foundation model and its
able to discard some Continuing financial support likely positioning within the
assumptions that we from its industrial members. NHS market.
had made in the past.”
Ongoing reliance on A review of the Business
voluntary support both for Plan and the current
Marc Courtney itself and the Leg Clubs. operating model for the
organisation.
Chairman
Lindsay Leg Club The time and skills of the
executive team.
Foundation
The Foundation asked The
Consultancy Company to
review the business plan and
help develop a way forward for
the Foundation is shaping and
marketing future products and
services.
3. Results How we work
Our deliverables were: Our approach combines our
experience as senior
A presentation and workshop managers in commercial,
with the Trustees to address: public and not-for-profit
organisations and as
Outcome of interviews and management consultants
review of current activity. working with a broad base of
clients.
Outline of a way forward Our consultants work in
and its implications for the partnership with our clients
Business Plan. to ensure that what we
propose reflects your needs,
Developing the proposition resources and capabilities.
and Business Plan.
We will make a difference
through working with you
Next steps and action and understanding your
plan. needs rather than delivering
off the shelf solutions which
What the client most do not necessarily fit
appreciated: comfortably with your
operating environment,
Rapid assimilation of the organisational culture or
task and engagement with affordability criteria.
key players.
This approach and our mix of
Supportive yet challenging expertise give us capabilities
engagement with the where the value of the whole
Foundation. is much greater than the sum
of the parts.
A view of the way forward
that the Foundation could
develop.
Can we help you develop your strategic direction and
board capability?
For an initial meeting call:
Ian Barratt
Senior Consultant
07747 027512
ian.barratt@the-consultancy.co.uk
www.the-consultancy.co.uk