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November 1st, 2012 – ICMIF Development
                                          Seminar




         Achmea & Insurance for Development
        Achmea shares knowledge and experience in organizing
     financial security in order to contribute to solving social and
    economic problems for the more vulnerable sector of society.
1
Agenda
    • Achmea and mutual insurance for development

    • The broader perspective

    • Challenges and lessons learned

    • The role of reinsurance




2
Why mutual microinsurance?
    • Achmea CSR strategy: design, develop and deliver innovative
      mutual microinsurance & reinsurance solutions for
      disadvantaged communities anywhere in the world

    • Being a mutual insurer, founded by farmers with no access to
      formal insurance, Achmea sees it as her mission to use a small
      part of her resources to empower and enable communities to set
      up mutual, tailor made microinsurance solutions to be managed
      by themselves

    • Apart from being socially beneficial, this activity lets high-
      potential Achmea professionals experience the societal impact
      of insurance and the international dimension of our business.
      Thus, it provides a great opportunity for personal and
      professional development




3
Identify the poverty traps where they really are

     • Climate change causes
       changes in temperature and
       water availability, this will
       impact the agricultural yield

     • Health is the source of a
       number of different traps

     • Lack of education & lack of
       critical information

     • Lack of Financial inclusion




4
Climate Change & Food Security (1)
    • Tropical & sub tropical regions of the earth most
      effected by climate change

    • Climate change will exacerbate food security
      challenges/problems in Asia’s & Africa’s rainfed agro-
      ecological conditions

        • increased desertification in the Sahel &
          South India

        • increased rainfall in some areas, and
          longer drought periods in others

        • all negatively impacting crop yields
          with some predictions of 15% cereal
          yield losses

5
Climate Change & Food Security (2)
    • Temperature increases lead to increase of pest attacks
      reduce soil fertility

    • Overall climate change will weaken food security and
      will exacerbate poverty




6
Agricultural Risks & Food Security

    • Poor farmers apply low-risk, low-return
      inputs causing nutrient imbalances

    • Banks are reluctant to borrow to small
      scale farmers

    • Insurance is not available and if shocks
      occur productive assets have to be sold

    • Poor distribution and storage cause bad
      prices

    • Famines are caused by poor distribution
      and hoarding*
      Research by Nobelprice for Economy winner Amartya Sen

7
Reduce vulnerability: focus on food security & health
    • Increase productivity: invest in
      water, soils and seeds

    • Ensure that diverse and
      nutritious foods are produced
      and that poor households are
      able to access such foods

    • Synergy: improvement of
      economic growth, health and
      education

    • Since 2004: African Green
      Revolution supported by World
      Bank, focus on smallholder
      farming

8
Increase education & critical information (1)
    • Raising smallholder agricultural productivity increases
      incomes and allows families to purchase more food

    • Improvement of soils and seeds stimulate diet diversity
      and solve micronutrients lacking in the diet of the poor

    • Creating and transferring relevant new knowledge and
      technologies will help farmers achieve better results:
      combine action research, training & upscaling activities

    • Introduce drought-resistant crops to small-holder farmers

    • Help to establish high quality food storage facilities and
      other relevant infrastructures



9
Increase education & critical information (2)
     • Focusing on agro-forestry and tree crops can also help
       to mitigate the effects of climate change through carbon
       sequestration (the Green Belt initiative)

     • Facilitate the delivery of credit and insurance facilities
       that are affordable and respond to the needs of the
       small-holder farmers

     • Provide farmers with the needed literacy skills to
       manage the credit and insurance coverage they will
       obtain

     • Work with partners in North and South based on specific
       competences and knowledge


10
Financial Inclusion: Micro Insurance (1)
      • Formal insurance of any kind is rare for the poor

      • Health insurance, weather insurance and livestock
        insurance are more or less absent

      • With billions of poor people waiting to be insured
        even a tiny profit per policy could make a
        tremendous business proposition and would be a
        big help to the poor




11
Financial Inclusion: Micro Insurance (2)

     • Difficulties to provide insurance:

         • Moral hazard

         • Adverse selection

         • Fraud

         • Administration costs

         • Correlated risks: dependent and spatially correlated
           especially in agricultural insurances




12
Fanning the spark: mutual microinsurance (1)
     Lessons learned in Cambodia, India, Indonesia, Senegal &
     Burundi

     •Listen to poor people themselves

     •Understand the logic of their choices

     •Low levels of demand for agricultural insurance and
     health insurance are not only caused by lack of education

     •Agri-insurance products often only for one risk

     •Health insurance often only for catastrophic health events

     This creates a number of issues



13
Fanning the spark: mutual microinsurance (2)

     Issues:

     • Credibility: premium is paid in advance,
       insured must trust insurer completely:

         • Agri index insurance basis risk may lead to loss without
           indemnification

         • In-patient health insurance may result in costly out-patient
           treatments without compensation from the insurer

     • Time inconsistency: people find it difficult to think about an
       unpleasant event in a distant future

     • Create a proposition of real value to the insured, and offer
       insurance as part of a wider package of services


14
Why an integral approach?
           • Creating all sorts of small and lasting
             (thus financially protected)
             improvements together with the
             people and their representatives, kick
             starts new local initiatives and
             innovations

           • There is no one size fits all solution to
             overcome poverty

           • So we plead to combine all sorts of
             income-, health-, agricultural-,
             educational-, financial-, policy and
             institutional interventions into one
             integral intervention in a region

15
Collective responsibility of the state, the
            insurance industry and the sector
     •   Sharing risks

     •   Socially responsible
         and sustainable
         orientation

     •   Instruments for risk
         retention

     •   Instruments to
         enhance risk bearing
         capital

     •   Risk analysis models
         and data collection
16
Moving the limits: the ACHMEA way
     • New forms of cooperation
       between public and
       private sector

     • Stakeholder cooperation

     • Integration with local cultures
       (tailor-made approach per
       sector)

     • Risk reduction by means of
       prevention and by means of self
       regulation

     • Crystal clear risk calculation
       models
17
Challenges for insurance development in
               developing countries

     • Transparency of cost price and costs involved

     • Estimation of costs in relation to probabilities

     • Integration of financial systems and risk cultures

     • Understanding the notions of risks and the management
       of uncertainty

     • Repositioning of government and private institutions

     • Overall strategy: deeper understanding of various roles



18
Insurance difficulties
     Some risks are difficult to insure because of problems of

• Asymmetric information:

      • Moral hazard
        having purchased policy:
        individual acts to increase
        magnitude or probability of loss

      • Adverse selection
        potential insurance purchaser:
        better/more information on
        magnitude or probability of loss than insurer

• Systemic risks

      • Correlated risks: multiple insured can suffer losses at same
        time
19
Mutuals and mutual benefit schemes: perfect
      match with micro finance and local culture
     • Synergy: Savings   Credit           Social security

                          •Ultimate responsibility, solidarity,
                          mutuality via women self-help
                          groups (India) or cooperatives (Sub
                          Sahara Africa)

                          •Mutual solution requires less
                          solvency and enhances cooperation
                          in a community

                          •Tailor-made solutions catering to
                          the need of the poor


20
Our proposition (1)

     • Field interventions executed by local farmers and their
       cooperative organizations together with agricultural
       universities (e.g. Wageningen University & Research,
       University of Twente) and NGO’s like Oxfam, ZOA,
       Terrafina

     • Health interventions executed by local communities and
       their institutions together with NGO’s like Health
       Insurance Fund, Pharm Access, HealthNet TPO

     • Financial Inclusion interventions executed by local
       communities and their institutions together with
       Rabobank Foundation, Achmea




21
Our proposition (2)

     • Reinsurance is imperative to solve catastrophic risks,
       but comes at a price (although reduced by Achmea Re)

     • Regulators may recognize the importance of mutuals for
       the development of the community and thus the
       economy

     • Stimulate a public private partnership

     • Government provides safety net construction and a
       start up subsidy




22
Our experience
     • Product development and development of mutuality

         • Balancing needs and possibilities

         • Sustainable agreements with mainstream insurance industry and
           governments

     • Training on insurance and mutuality

     • Software development, implementation
       and training

     • Finance, Administration and Control

     • Risk analysis and risk calculation

     • Providing reinsurance capacity

23
Some coverages we helped to develop

     Life               Non life
     • Health           • Crop weather (index/
                          indemnity)
     • Term life
                        • Crop pests (rodents/birds)
     • Whole life
                        • Livestock
     • Credit life

     • Savings life

     • Pension



24
Essentials for success

     • Insurance needs to be part of risk management strategy

     • Focus on real value proposition for the insured

     • Find technical support to overcome initial set-up
       problems

     • Train all implementation actors

     • Work with efficient and trusted delivery channels

     • Develop weather data infrastructure

     • Transfer risk to international markets


25
There are limits
     • Insurance has limitations: loss of lives or assets are NOT
       prevented

     • Increasingly frequent and intense events cause insurability
       issues

     • Foreseeable risks like sea-level rise and desertification cause
       insurability issues too

     • The only solution as we see it is to combine insurance with
       disaster risk reduction measures

     • This leads to collaboration
       between the insurance
       industry and the public sector


26
Integral approach

     • Awareness raising and risk reduction

         • Insurers and governments can partner to make risk data
           and information systems available

     • Enabling conditions and regulation of insurance
       programs

         • Through legislation financial oversight and monitoring,
           government can provide incentives for insurance to
           promote risk-reducing activities

     • Risk reduction as a prerequisite for insurance

         • Insurers may require specific risk reduction measures and
           stimulate development of these, before issuing a coverage


27
Opportunities for ICMIF members

     • Mutual approach has proven it value over the past 200
       years and is a contemporary instrument nowadays

     • Getting involved may lead to new insights and
       knowledge for your own staff

     • It may bring new business opportunities in other
       regions: capital light business development

     • Noblesse oblige: mutuals have their origin in social
       involvement and solidarity




28
Role of reinsurance

     • Prevents bankruptcy of insurer (cede catastrophic risks)

     • Stabilizes balance sheet of insurer (cede random
       fluctuations & high risks)

     • Enhances underwrite capacity of insurer (reinsurer accepts
       share of risks & provides additional technical reserves)

     • Pools risks and diversify regions

     • Relieves insurer from the necessity of setting aside large
       sums for solvency & reserves




29
Reinsurance




30                 23/11/2010
Reinsurance: Quota Share

                              1200


                              1000
             Insured amount




                              800

     50%
                              600
     Quota
     Share
                              400


                              200


                                0
                                     1   2   3   4   5    6        7   8   9   10
                                                 Reinsured Lives



31
Reinsurance

     ■ Proportional
                                                            Priority /




                            Claims amount
     ■     Quota Share                                      Own Retention


     ■     Surplus
                                                            Reinsured




     ■ Non-proportional
     ■     Excess of Loss




                                            Claims amount
     ■     Stop Loss
     ■     Catastrophic loss




32                                                                          25/11/2010
Thank you for your attention




33

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Achema and Insurance for Development

  • 1. November 1st, 2012 – ICMIF Development Seminar Achmea & Insurance for Development Achmea shares knowledge and experience in organizing financial security in order to contribute to solving social and economic problems for the more vulnerable sector of society. 1
  • 2. Agenda • Achmea and mutual insurance for development • The broader perspective • Challenges and lessons learned • The role of reinsurance 2
  • 3. Why mutual microinsurance? • Achmea CSR strategy: design, develop and deliver innovative mutual microinsurance & reinsurance solutions for disadvantaged communities anywhere in the world • Being a mutual insurer, founded by farmers with no access to formal insurance, Achmea sees it as her mission to use a small part of her resources to empower and enable communities to set up mutual, tailor made microinsurance solutions to be managed by themselves • Apart from being socially beneficial, this activity lets high- potential Achmea professionals experience the societal impact of insurance and the international dimension of our business. Thus, it provides a great opportunity for personal and professional development 3
  • 4. Identify the poverty traps where they really are • Climate change causes changes in temperature and water availability, this will impact the agricultural yield • Health is the source of a number of different traps • Lack of education & lack of critical information • Lack of Financial inclusion 4
  • 5. Climate Change & Food Security (1) • Tropical & sub tropical regions of the earth most effected by climate change • Climate change will exacerbate food security challenges/problems in Asia’s & Africa’s rainfed agro- ecological conditions • increased desertification in the Sahel & South India • increased rainfall in some areas, and longer drought periods in others • all negatively impacting crop yields with some predictions of 15% cereal yield losses 5
  • 6. Climate Change & Food Security (2) • Temperature increases lead to increase of pest attacks reduce soil fertility • Overall climate change will weaken food security and will exacerbate poverty 6
  • 7. Agricultural Risks & Food Security • Poor farmers apply low-risk, low-return inputs causing nutrient imbalances • Banks are reluctant to borrow to small scale farmers • Insurance is not available and if shocks occur productive assets have to be sold • Poor distribution and storage cause bad prices • Famines are caused by poor distribution and hoarding* Research by Nobelprice for Economy winner Amartya Sen 7
  • 8. Reduce vulnerability: focus on food security & health • Increase productivity: invest in water, soils and seeds • Ensure that diverse and nutritious foods are produced and that poor households are able to access such foods • Synergy: improvement of economic growth, health and education • Since 2004: African Green Revolution supported by World Bank, focus on smallholder farming 8
  • 9. Increase education & critical information (1) • Raising smallholder agricultural productivity increases incomes and allows families to purchase more food • Improvement of soils and seeds stimulate diet diversity and solve micronutrients lacking in the diet of the poor • Creating and transferring relevant new knowledge and technologies will help farmers achieve better results: combine action research, training & upscaling activities • Introduce drought-resistant crops to small-holder farmers • Help to establish high quality food storage facilities and other relevant infrastructures 9
  • 10. Increase education & critical information (2) • Focusing on agro-forestry and tree crops can also help to mitigate the effects of climate change through carbon sequestration (the Green Belt initiative) • Facilitate the delivery of credit and insurance facilities that are affordable and respond to the needs of the small-holder farmers • Provide farmers with the needed literacy skills to manage the credit and insurance coverage they will obtain • Work with partners in North and South based on specific competences and knowledge 10
  • 11. Financial Inclusion: Micro Insurance (1) • Formal insurance of any kind is rare for the poor • Health insurance, weather insurance and livestock insurance are more or less absent • With billions of poor people waiting to be insured even a tiny profit per policy could make a tremendous business proposition and would be a big help to the poor 11
  • 12. Financial Inclusion: Micro Insurance (2) • Difficulties to provide insurance: • Moral hazard • Adverse selection • Fraud • Administration costs • Correlated risks: dependent and spatially correlated especially in agricultural insurances 12
  • 13. Fanning the spark: mutual microinsurance (1) Lessons learned in Cambodia, India, Indonesia, Senegal & Burundi •Listen to poor people themselves •Understand the logic of their choices •Low levels of demand for agricultural insurance and health insurance are not only caused by lack of education •Agri-insurance products often only for one risk •Health insurance often only for catastrophic health events This creates a number of issues 13
  • 14. Fanning the spark: mutual microinsurance (2) Issues: • Credibility: premium is paid in advance, insured must trust insurer completely: • Agri index insurance basis risk may lead to loss without indemnification • In-patient health insurance may result in costly out-patient treatments without compensation from the insurer • Time inconsistency: people find it difficult to think about an unpleasant event in a distant future • Create a proposition of real value to the insured, and offer insurance as part of a wider package of services 14
  • 15. Why an integral approach? • Creating all sorts of small and lasting (thus financially protected) improvements together with the people and their representatives, kick starts new local initiatives and innovations • There is no one size fits all solution to overcome poverty • So we plead to combine all sorts of income-, health-, agricultural-, educational-, financial-, policy and institutional interventions into one integral intervention in a region 15
  • 16. Collective responsibility of the state, the insurance industry and the sector • Sharing risks • Socially responsible and sustainable orientation • Instruments for risk retention • Instruments to enhance risk bearing capital • Risk analysis models and data collection 16
  • 17. Moving the limits: the ACHMEA way • New forms of cooperation between public and private sector • Stakeholder cooperation • Integration with local cultures (tailor-made approach per sector) • Risk reduction by means of prevention and by means of self regulation • Crystal clear risk calculation models 17
  • 18. Challenges for insurance development in developing countries • Transparency of cost price and costs involved • Estimation of costs in relation to probabilities • Integration of financial systems and risk cultures • Understanding the notions of risks and the management of uncertainty • Repositioning of government and private institutions • Overall strategy: deeper understanding of various roles 18
  • 19. Insurance difficulties Some risks are difficult to insure because of problems of • Asymmetric information: • Moral hazard having purchased policy: individual acts to increase magnitude or probability of loss • Adverse selection potential insurance purchaser: better/more information on magnitude or probability of loss than insurer • Systemic risks • Correlated risks: multiple insured can suffer losses at same time 19
  • 20. Mutuals and mutual benefit schemes: perfect match with micro finance and local culture • Synergy: Savings Credit Social security •Ultimate responsibility, solidarity, mutuality via women self-help groups (India) or cooperatives (Sub Sahara Africa) •Mutual solution requires less solvency and enhances cooperation in a community •Tailor-made solutions catering to the need of the poor 20
  • 21. Our proposition (1) • Field interventions executed by local farmers and their cooperative organizations together with agricultural universities (e.g. Wageningen University & Research, University of Twente) and NGO’s like Oxfam, ZOA, Terrafina • Health interventions executed by local communities and their institutions together with NGO’s like Health Insurance Fund, Pharm Access, HealthNet TPO • Financial Inclusion interventions executed by local communities and their institutions together with Rabobank Foundation, Achmea 21
  • 22. Our proposition (2) • Reinsurance is imperative to solve catastrophic risks, but comes at a price (although reduced by Achmea Re) • Regulators may recognize the importance of mutuals for the development of the community and thus the economy • Stimulate a public private partnership • Government provides safety net construction and a start up subsidy 22
  • 23. Our experience • Product development and development of mutuality • Balancing needs and possibilities • Sustainable agreements with mainstream insurance industry and governments • Training on insurance and mutuality • Software development, implementation and training • Finance, Administration and Control • Risk analysis and risk calculation • Providing reinsurance capacity 23
  • 24. Some coverages we helped to develop Life Non life • Health • Crop weather (index/ indemnity) • Term life • Crop pests (rodents/birds) • Whole life • Livestock • Credit life • Savings life • Pension 24
  • 25. Essentials for success • Insurance needs to be part of risk management strategy • Focus on real value proposition for the insured • Find technical support to overcome initial set-up problems • Train all implementation actors • Work with efficient and trusted delivery channels • Develop weather data infrastructure • Transfer risk to international markets 25
  • 26. There are limits • Insurance has limitations: loss of lives or assets are NOT prevented • Increasingly frequent and intense events cause insurability issues • Foreseeable risks like sea-level rise and desertification cause insurability issues too • The only solution as we see it is to combine insurance with disaster risk reduction measures • This leads to collaboration between the insurance industry and the public sector 26
  • 27. Integral approach • Awareness raising and risk reduction • Insurers and governments can partner to make risk data and information systems available • Enabling conditions and regulation of insurance programs • Through legislation financial oversight and monitoring, government can provide incentives for insurance to promote risk-reducing activities • Risk reduction as a prerequisite for insurance • Insurers may require specific risk reduction measures and stimulate development of these, before issuing a coverage 27
  • 28. Opportunities for ICMIF members • Mutual approach has proven it value over the past 200 years and is a contemporary instrument nowadays • Getting involved may lead to new insights and knowledge for your own staff • It may bring new business opportunities in other regions: capital light business development • Noblesse oblige: mutuals have their origin in social involvement and solidarity 28
  • 29. Role of reinsurance • Prevents bankruptcy of insurer (cede catastrophic risks) • Stabilizes balance sheet of insurer (cede random fluctuations & high risks) • Enhances underwrite capacity of insurer (reinsurer accepts share of risks & provides additional technical reserves) • Pools risks and diversify regions • Relieves insurer from the necessity of setting aside large sums for solvency & reserves 29
  • 30. Reinsurance 30 23/11/2010
  • 31. Reinsurance: Quota Share 1200 1000 Insured amount 800 50% 600 Quota Share 400 200 0 1 2 3 4 5 6 7 8 9 10 Reinsured Lives 31
  • 32. Reinsurance ■ Proportional Priority / Claims amount ■ Quota Share Own Retention ■ Surplus Reinsured ■ Non-proportional ■ Excess of Loss Claims amount ■ Stop Loss ■ Catastrophic loss 32 25/11/2010
  • 33. Thank you for your attention 33