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Today I’ll be talking about...

The Adnams model

A little background not the whole 142 years

Something about why
we had to change

Bringing things to life

The external world

It seems to work for us
The Adnams model
A synthesis of four fields
Values

Leadership

What makes
us different

Stakeholders

Brand
A little background
Based Southwold,
Suffolk

Formed 1872

C400 employees

Turnover c£56m

Re-invented
1999/2000

Brewer, Distiller
and retailer

Values based
Business model

A regional brand
with national and
international reach
Why we had to change
INTERNAL ENVIRONMENT – PRE 2000
 Top Down
 Hierarchical
 Functional barons
 Concerned with management, doing
things right
 Lack of confidence
 Stagnation, shareholder value being
destroyed
INTERNAL ENVIRONMENT – POST 2000
 Meritocracy
 Embedded Values
 Concerned with leadership, doing the
right things
 Market orientation
 Team working
 Stakeholder value being delivered
Our approach
Our approach…

Values
‘Managers are always on stage’

Not a rejection of shareholder value but an
interpretation of a long term value creation

Links made between business decisions and values

We walk the walk – Leadership behaviours valued and rewarded;
Honesty, promise keeping, ability to inspire, integrity, fairness, respect
for the individual and managerial competence
Our approach …

Leadership

Behaviours we look for

Trust

Commitment

Definitions we use

Building self esteem in others

Leaders lead from
their values and
beliefs

Creating a vision

Getting ordinary
people to do
extraordinary things
Our approach …
Wide
definition

Openness

Transparency

Dialogue

Recognise we
Need to create
Value for all

Stakeholders
Our approach…

Employee Brand

Always evolving

Pride and passion

Integrity in all we do

Refreshingly responsible

Sparkling individuality
Bringing things to life
Bringing things to life …

Values
Bringing things to life...Ethics

and Alcohol
Bringing things to life …Leadership
Bringing things to life …

Employee Brand
And finally
Reasons to be cheerful…Broad

 Health and
Well Being
Redefined for
Adnams as Quality of
life, relaxation,
social, convivial,
quality: A good, clean
and fair business

 Indulgence
/ pleasure

consumer trends

 Convenience
/ Practicality

 Ethical
21st century operating issues

External environment

Cost pressures

Simultaneous consolidation and fragmentation

Legislative environment and social change

Core market in decline – switch from on to off-trade

Future for Regional Brewers bleak
How are we doing?
Sustained business results and dividend payments – but times are tough

Pubs, Hotels and Shops performing. Distillery off to a good start

Beer sales continue to outperform the market

Sustained investment in infrastructure and brand

Quietly confident about the future
Staff Opinion Survey Results
Employee Brand
92% believe that Adnams enhances the quality of local life
91% feel proud or very proud to work for us
83% feel motivated or extremely motivated

94% feel clear about what is expected of them
78% feel they are encouraged to have new ideas

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The Adnams Model: A Synthesis of Values, Leadership, Stakeholders and Brand

  • 1.
  • 2. Today I’ll be talking about... The Adnams model A little background not the whole 142 years Something about why we had to change Bringing things to life The external world It seems to work for us
  • 3. The Adnams model A synthesis of four fields Values Leadership What makes us different Stakeholders Brand
  • 4. A little background Based Southwold, Suffolk Formed 1872 C400 employees Turnover c£56m Re-invented 1999/2000 Brewer, Distiller and retailer Values based Business model A regional brand with national and international reach
  • 5. Why we had to change INTERNAL ENVIRONMENT – PRE 2000  Top Down  Hierarchical  Functional barons  Concerned with management, doing things right  Lack of confidence  Stagnation, shareholder value being destroyed INTERNAL ENVIRONMENT – POST 2000  Meritocracy  Embedded Values  Concerned with leadership, doing the right things  Market orientation  Team working  Stakeholder value being delivered
  • 7. Our approach… Values ‘Managers are always on stage’ Not a rejection of shareholder value but an interpretation of a long term value creation Links made between business decisions and values We walk the walk – Leadership behaviours valued and rewarded; Honesty, promise keeping, ability to inspire, integrity, fairness, respect for the individual and managerial competence
  • 8. Our approach … Leadership Behaviours we look for Trust Commitment Definitions we use Building self esteem in others Leaders lead from their values and beliefs Creating a vision Getting ordinary people to do extraordinary things
  • 10. Our approach… Employee Brand Always evolving Pride and passion Integrity in all we do Refreshingly responsible Sparkling individuality
  • 12. Bringing things to life … Values
  • 13. Bringing things to life...Ethics and Alcohol
  • 14. Bringing things to life …Leadership
  • 15. Bringing things to life … Employee Brand
  • 17. Reasons to be cheerful…Broad  Health and Well Being Redefined for Adnams as Quality of life, relaxation, social, convivial, quality: A good, clean and fair business  Indulgence / pleasure consumer trends  Convenience / Practicality  Ethical
  • 18. 21st century operating issues External environment Cost pressures Simultaneous consolidation and fragmentation Legislative environment and social change Core market in decline – switch from on to off-trade Future for Regional Brewers bleak
  • 19. How are we doing? Sustained business results and dividend payments – but times are tough Pubs, Hotels and Shops performing. Distillery off to a good start Beer sales continue to outperform the market Sustained investment in infrastructure and brand Quietly confident about the future
  • 20. Staff Opinion Survey Results Employee Brand 92% believe that Adnams enhances the quality of local life 91% feel proud or very proud to work for us 83% feel motivated or extremely motivated 94% feel clear about what is expected of them 78% feel they are encouraged to have new ideas