Leading and managing in the new world of work

© Ian Berry All rights reserved worldwide
Leadership
and
Management
in The New
World of Work
with Ian Berry
November 2015

Today’s
focus
Essence
Purpose
#1 role
Change
Strategy
Execution
Culture

What I say today is not as important as,
What you hear yourself,
and then

Do your work

Common misconception:
A "quantum leap" does not
mean a big jump, even though
many people use it that way.
In fact, it's an infinitesimally
small change, but the key is
that it's a direct jump from
to

Here
There
Where are you?
Where do you want to be?
What quantum leaps
will you take?

The Essence of
Leadership &
Management

One does not ‘manage’ people.
The task is to lead people.

Management is
the practice of making
it simple for people
to bring everything remarkable
that they are
to everything they do.

500 billion
500

To be who we are,
and to become all
that we’re capable of becoming,
is the only purpose in life.

Management =PPPPS
The key question to answer is:
Does this mean it’s simple
for people to bring their very
best to their work every day?

The standard
you walk past
is the standard
you accept.

Management falters
and usually badly
without leadership.

Leadership is
the art of inspiring people
to bring everything remarkable
that they are
to everything they do.

Leadership
increases momentum
Management
maintains momentum

Leadership Purpose

The mantra is
more is better,
and the edict is
more with less.

Essentialism is one of my favourite books.
a central theme of the book is
Less but better.

Less but better is the underpinning philosophy
of my work with clients:
leaders doing less, yet achieving better
business results, while living a vital and
fulfilling personal life.

A key to living this dream
is Creating more leaders.

Leadership is not defined by the exercise of
power but by the capacity to increase the sense
of power among those led.
The most essential work of the leader
is to create more leaders.
Mary Parker Follett
in ‘The Creative Experience’, 1924.

Imagine
more
people
leading!

The number one
role of leadership

Enhancing their gifts

In this great book authors
Bill Conaty and Ram Charan state:
Talent will be the big differentiator between companies
that succeed and those that don’t.
Talent masters understand the subtleties
that differentiate people.
The enlightened CEO recognizes that his top priority for
the future is building and deploying the talent that will
get it there.

Two more essential books
All the exercises in Finding Your Element recommended

Maestro of gift/talent enhancement
mastery of seeing people as they can
be rather than as they are and helping
them bring their best to their work.

If we see man as he is,
he can only get worse.
If we see man as he could be,
he can only get better.

There is a vitality, a life force,
an energy, a quickening, that
is translated through you into
action, and because there is
only one of you in all of time,
this expression is unique.

People don’t care
how much you
know until they
know how much
you care.

Foundation
Role
Intention
Role
Pivotal
Role
Focus
Role
Authenticity
Role
Traction
Role
Maverick
Thinker
Maestro of
gift/talent
enhancement
Mentor for the
motivated/
disruptor for the
demotivated
Magnifier
of
Magnificence
Connoisseur
of Candor
Story-sharer
of
Significance
Exemplar
of
Execution
Credibility
Role
Purpose
Role
Disruptive
Influence
For Good

A key
character trait of
change champions
is thinking like
mavericks.

Mavericks - rebels, radicals,
dissenters, disrupters, heretics,
non-conformists, contrarians,
the label doesn’t matter,
think differently.

Mentor for the motivated
and Disrupter for the demotivated
continually preventing and removing barriers
in the way of optimum performance and letting
people loose within agreed boundaries.
mastery of accountability conversations.

Magnifier of magnificence
Continually catching people doing things right
and doing the right thing.
Mastery of appreciation conversations.
Co-creating a culture where people feel valued,
fulfilled, and loved.

Connoisseur of Candor
Saying what you mean;
Meaning what you say;
Speaking up - Speaking out;
Being vulnerable by naming
elephants in the room.

Storyteller of Significance
Inspirational sharing of
stories other people feel
themselves in about what is
and what could be and how
to go there.

Exemplar of Execution
Knowing and owning your
piece of the quilt map and
achieving it.

Disruptive influence for good
Being willing and able to
disrupt the status quo when
same is no longer serving
and change what’s normal,
for the good of people and
our planet.

Change

Everything we
know about change
has changed -
except one thing.
www.ianberry.biz

How we feel
as human beings

If we’re not sure,
we stay with the
status quo.

If we feel change could
make us feel worse -
we resist,
or run the other way.

When we feel change will
help us to feel better -
we embrace it.
The good news is:

There’s a challenge we must overcome
to ensure this good news
works for us.

We can not solve our
problems with the
same level of thinking
that created them.

We live in times of
unprecedented change
The key to thriving
hasn’t changed!
The best way that I know of
to overcome this challenge
is to enact the science of quantum leaps.

Here
There

Two things are infinite:
the universe and human stupidity;
and I’m not sure about the universe.

Here
There
Stress is caused
by being here
and wanting to be there.
Eckhart Tolle

My clients are the 1 in
100 who believe that
All change is
personal first.
Relationship change
is second.
Organisational change is
a distant third.

The 99 when they talk about change
what they really mean is
everyone else changing
and not them.

We keep bringing
in mechanics,
when what we
need is gardeners.

The Law of
the Farm
Fertile Ground
Ploughing
Seeding
Nurturing
Harvest

The Law of
the Farm
Fertile Ground
Ploughing
Seeding
Nurturing
Harvest
Change
Yourself
Intention
Feelings
Thoughts
Actions
Outcomes

The Law of
the Farm
Fertile Ground
Ploughing
Seeding
Nurturing
Harvest
Change
Yourself
Intention
Feelings
Thoughts
Actions
Outcomes
Change Your
Relationships
Contact
Connection
Common-ground
Commitment
Continuity

The Law of
the Farm
Fertile Ground
Ploughing
Seeding
Nurturing
Harvest
Change
Yourself
Intention
Feelings
Thoughts
Actions
Outcomes
Change Your
Relationships
Contact
Connection
Common-ground
Commitment
Continuity
Change Your
Organisation
Maverick thinking
Gift enhancement
Shared-view
Quilt conversations
Better results

If change is happening
on the outside faster
than on the inside -
the end is in sight.

2) People aren't being fully
present in the moment.
1) Change isn't being
embraced in a human way.
The 4 faces of change fatigue

4) We've overcomplicated
pretty much everything.
3) People are being snared
by subtle traps.
opinion overload, sea of sameness,
and media mania are the big 3.

If it is to be,
it’s up to me.

What
never
changes?

Shared-view

Yours Ours Mine
The three worlds and
the immense power
of shared view
Real leaders don’t compromise. They do co-promise
© Ian Berry 1990-2009

where you're going (possibility)
how you will get there (strategy)
who will do what and when (execution)
how you will know you’re on track
(milestones and lead measures)
why you're going there (purpose)
where you are (reality)
The significant seven of shared-view
how you will behave along the way
(culture and values)

Strategy

Strategy is
like a compass
Execution is
like a
quilt map
(every employee
must have their piece)

For sale:
Baby shoes,
Never worn.

Who areYou?
Could you tell
the story of you
in six words?
Building on Hemingway’s words
Leaders Cafe Founder KwaiYu
asked these questions on LinkedIn
www.leaderscafe.co.uk

Kwai received some extraordinary responses
and got me thinking

Could you describe your strategy in 6 words?

Here’s mine
Rolls-royce
referrals
lead to
rolls-royce buyers

Imagine what would be possible
if you asked any of your employees

What is the our strategy for growth?
And they could give a succinct answer!

Execution

Without strategy, execution is aimless.
Without execution, strategy is useless.
Morris Chang, CEO of TSMC

Execution
PPP’s

Conversations

Here’s the ﬁrst of 45 such conversations that I teach my clients
Ask how’s things going?
+ response
Ask How does that make you feel? (silence)
Respond Great, Brilliant or whatever is appropriate
Then ask, Any other areas I can help you with? (silence)
- response
Ask What happened? (silence)
Then Ask What do you need to do to get back on track? (silence)
Then Ask Is there anything I can do to help you? (silence)
Then Ask Anything else? (silence)

Culture

What it means to
be human here.
(‘Here’ being wherever you are
referring to when talking about
a culture.)

Human
to
Human
Not B2B or B2C, rather H2H

People don’t
want to be
appraised,
they want
to be
appreciated.

Action

Innovation

with thanks to Alan Weiss
Normal Status quo
Problem causes
dip in
performance
Problem solved
Performance
back to normal!
Opportunity taken
to innovate and
move to a new
level of performance
Quantum
leap/s

Do or do not,
there is no try.

If opportunity
doesn’t knock,
build a door.

Knowing who/
what I can
influence/
impact/inspire.
Letting go the rest!

Leading and managing in the new world of work

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