One of the main problems tour operators have is spending large sum of money on travel software that fails to implement in their business routine. The implementation of a travel software requires extensive preparation of the entire organization, and what companies usually miss out are obstacles that come from the human factor (not only the technology itself). Here are the reasons why these projects can fail!

1. #10 reasons why tour
operator software
implementation fails

2. ?
Have you ever wondered why software implementation
fails?

3. ?
Have you ever been afraid of buying a travel software
because of the possibility it might not work, having spent
your money on nothing at the end?

4. Problem:
Spending large sum of money on travel software that fails
to implement in their business routine.

5. #1
Weak support and organization
coming from the Management

6. The successful implementation start and ends at
the ”top”!

7. #2
Improperly defined goals of the project

8. Give employees time to accept the
change and create goals that are
SMART!

9. #3
Poor research of travel software and not
knowing what it’s all about

10. Prepare yourself by
reading different
materials (articles,
blog posts, news
portals)!

11. Invest the time in finding the best solution for
their business process and make an effort to
study different software systems!

12. #4
Buying a system that isn’t good for your
business process

13. Poor selection of travel
software that does not fit the
organization’s requirements
can cost you 10 times more.

14. That’s because:
a) You are trying to get the system at the lowest
price possible

15. b) You don’t know what your
employees need and are
basing your decisions on
what you see on random
web sites

16. c) You’re in a hurry to buy the first piece of
software you found on the internet

17. d) You’re not including employees in the
process of selecting a travel software
solution

18. #5
Lack of involving employees and not defining
project manager

19. Engaging employees enables them to get acquainted
with processes, work responsibilities and
organizational activities!

20. #6
Poor information flow and communication

21. Interaction of all parties involved is crucial!

22. #7
Unrealistic expectations from your employees
and the system itself

23. Give your implementator time to adjust all
changes wanted and don’t rush them with
questions like
„Is it ready yet?“
or
„Are you finished, do it ASAP!“

24. Asking for too many
customizations right
away can postpone the
project deadline and
cost even more...

25. #8
Not following the timeline plan or insisting on your
own timeline plan

26. Don’t find excuses to miss out on meetings!
Send needed documents and information!
Respond to emails!
Don’t have huge gaps between trainings!

27. Trying to change the plan because you think that you
want to sell something tomorrow is BAD...

28. #9
Missing out on trainings or not having
trainings

29. Forcing employees to
stay late in the office and
listen carefully during
training meetings is a
questionable idea (!?)

30. Be careful that the software vendor company
offers proper trainings!

31. #10
Not taking the time to upload data

32. Prolonging the upload makes it even worse!
Plan your actions!

33. Your employees will forget what
they learned on the trainings.
You’ll need to pay for the trainings
once again!
The goal is: START USING
THE SYSTEM!

34. YES, we do create, advise, educate, train, provide and
implement integrated comprehensive business solutions
based on information technologies!

35. Know more about us!
Blog article „10 reasons why tour operator software implementation fails”:
http://blog.itravelsoftware.com/2014/02/10-reasons-why-tour-operator-softwareimplementation-fails/
Find us on Facebook: https://www.facebook.com/itravelsoftware
Visit how iTravel Software can help you implement your travel software change:
http://www.itravelsoftware.com/
Try iTravel Software for FREE: http://www.itravelsoftware.com/en/order.aspx?naruci=1