The document contains an interview questionnaire for a job candidate. It includes 24 questions that ask the candidate to describe past work experiences addressing specific situations, tasks, actions they took, and results. The candidate is instructed to provide responses using the S: (situation), T: (task), A: (action), R: (result) framework for each answer.

1. Name of Candidate:
Date of Interview:
Name of Person Conducting Interview:
Instructions for the candidate:
For each of the following questions, please provide a specific experience you’ve had in the past. Explain
the situation, the task at hand, the action you took and the result of this action.
1. Describe a time when you were faced with a deadline you could not meet.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
2. Describe a time when you went above and beyond when serving a client.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
3. Describe a time when you used your judgment to make a difficult decision.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
4. Share a time when you handled conflict.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________

2. 5. Describe a time when you had to deal with an irate customer.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
6. Share a time when you had to follow a policy that you did not agree with.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
7. Tell me about a time when you had to use persuasion to make someone else see things your way.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
8. Share a time when you were a part of a successful team.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
9. Give an example of a time when you lead a team.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
10. Share a time when you motivated others to meet a goal.

3. S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
11. Tell me about a time when you failed to meet a goal.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
12. Explain a situation when you were under enormous stress.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
13. Tell me about a time when you had more tasks than you could complete and had to prioritize.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
14. Describe a time when you had to solve a complicated problem.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
15. Share a time when you had to explain a complicated concept.
S: ___________________________________________________________________________________

4. T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
16. Share a time when you had to make a decision that was unpopular.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
17. Describe a time when you had to face a co-worker who wasn’t pulling their weight.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
18. Tell me about a decision you made that you later regretted.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
19. Describe a time when you used your creativity to problem solve.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
20. Describe a time when you had to tell your boss something they didn’t want to hear.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________

5. A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
21. Tell me about a time when you identified a problem before it got out of control.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
22. Share a time when you had to work on a team with someone you didn’t like personally.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
23. Describe a time when you had to make a split second decision.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
24. Share a time when you experienced significant change.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________