1. BUS 3041 Answers
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***** BUS 3041 Franklin Equipment, Ltd. Case *********
DQ1:
Read the Franklin Equipment, Ltd. case in Chapter 11 and respond to the statements
below:
Analyze and evaluate the criteria FEL uses to assign managers to project teams.
Discuss the efficiencies these criteria create. Discuss the resulting problems.
Discuss why it is important that project team members work well together on
international projects such as Project Abu Dhabi.
Discuss the dilemma that Jobe now faces.
Discuss what Jobe should recommend to Gatenby.
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****** BUS 3041 Assignment-2 DQ *********
Question 1:
In a tradeoff between two decision criteria such as ease of commuting and attractiveness of job, can
you use money as a common denominator to estimate precise tradeoffs? State your reasons.
Illustrate using the following tradeoff matrix. What sort of salary differences would it take for
commute time to trump job attractiveness?
Question 2:
Two co-workers do not get along well, and this affects the entire department. Discuss how you'll
resolve this problem as their superior. Specify an objective for this problem.
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*********** BUS 3041-week-4 assign-2 Listening Skill Assignment **************
1)Seek out a conversation with a friend, relative, classmate, co-worker, or instructor. Attempt to engage
them in a conversation about politics, religion, or corporate ethics. Play the role of an active listener. Ask

2. open-ended questions, seek to understand the speaker by obtaining feedback, and gain their trust and
willingness to speak. Write an analysis of this encounter.
How well were you able to engage the other party? How strong were your listening skills?
Was it difficult to receive feedback? Why or why not? How effective was nonverbal communication?
Would the encounter have been better with more effective communication skills?
Were you comfortable in the role of a listener?
How can you improve your listening skills?
2)Perform a search in the Business Week archives.
Find an article on intercultural or international issues in managerial or corporate communication.
Write a synopsis and discuss with other students. Your synopsis should be at least 500 words long.
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************ BUS 3041-Week-4 Assignment-3 Nokia case **************
Carral, R., & Kajanto, M. (2008). Nokia: A case study in managing industry downturn. The
Journal of Business Strategy, 29(1), 25–33.
See: Nokia_a case study Article.pdf
Write a case analysis of the case. See also “W4_a3 Case Guildlines.doc” case analysis guidelines
for the final project.
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*********** BUS 3041-Week 5 Assignment 1 *************
Question 1: To be successful, leaders must manage work teams effectively. Identify and briefly
explain five to ten methods for making teams successful by keeping them out of trouble. In your
response be sure to consider issues such as team mission, training, rules, regulations,
expectations, and feedback.
Question 2: Leaders often work with employees in teams located in different parts of the world.
These teams are called virtual teams. Provide five suggestions regarding how leaders can help
virtual teams to be successful. Include how leaders deal with the advantages and challenges
associated with leading virtual teams.
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***************** BUS 3041-Week-5 Assignment-2 **************

3. Consider a team situation that you have been involved in either at work or in school and characterize
it as one of the following:
1. A team that spends to much time discussion issues but never gets anything done
2. A team that experiences conflict as a result of handling diversity issues
3. A team that deals with team members who attend meetings unprepared
4. A team that is burdened with a team member who fails to follow through on projects
5. A team that is plagued by a member who always arrives at meetings late
6. Other
Explain in a detailed paragraph the situation you have selected and propose strategy for dealing with
it that involves managing meeting conflicts, dealing with cultural and personality differences, and
ensuring that meetings lead to action.
Write an analysis of the situation and tell how you can resolve it. Comment on
your personal communication skills that will be useful in resolving this issue.
Explain how you would use these communication skills to resolve the problem.
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************* BUS 3041- week 5 Assignment-3 -NLRB Case Analysis ***********
This week you will need to use the South University Online Library to locate the required
case study needed for this assignment. Click on the “Library and Tutoring Services” tab in
the left navigation bar. Log in to the South University Online Library using the information
provided. Search the library for “NLRB Upholds Employer’s E-mail Policy Prohibiting
“Non-Job” Related Solicitations”. Please see attached PDF file.
Lavin, H. & DiMichele, E. (2008) NLRB upholds employer’s e-mail policy prohibiting “non-
job” related solicitations. Employee Relations Law Journal, 2008, 34(l) 88-93.
Write a case analysis of the case. See “Week 5_Assignment 3_Case Guidelines.doc” case
analysis guidelines for final project.
Write a critical analysis of the issues from your week's studies that apply to the case.
Submit the final work to the W5: Assignment 3 Dropbox.
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********** BUS 3041 Wee 6 Assignment 1 ******************

4. Question 1: Explain each of the three key stages of preparing for and delivering a media interview, including
preparation, performance during the interview, and activities after the interview.
Question 2: While going to your office, you read an article in the business section of the newspaper, which claims
that your company stole ideas from your competitor. You know this is not true. You contact the public relations
department to discuss this problem. How would you apply your crisis communication plan to this situation? Be sure
to include issues such as speed of response, spokesperson, audience analysis, use of the Web, and plans for
monitoring the situation and evaluating the response.
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*************** BUS 3041-Week 6 Assignment 2 Final Project Narritive **************
Week 6 Assignment 2 Final Project
Final deliverables consist of three separate documents:
1. Write a comprehensive analysis of the case study method and the issues you analyzed.
How did you address the managerial communication issues you learned over the past five
weeks? What do you think are the most difficult communication situations that managers
face, and how will your skills be useful in handling them? What skills do you need to
develop to improve your managerial communication skills? How do you plan on
acquiring these skills?
2. Write an executive summary that details how the learning in this course has prepared you
to communicate in a constantly changing work environment. The summary should be at
least 500 words long.
3. Present a short PowerPoint presentation on the above analysis.
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