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“H.I.S.-tory” by Vince Ciotti
© 2011 H.I.S. Professionals, LLC, all rights reserved
Episode # 38:
The Micro
Revolution
Micros Go Macro
• Hope you remember this picture from our introduction last year,
about how the 4 epochs of computing in healthcare overlapped:
– None totally replaced the other, they just rose & fell in terms
of popularity (“the new thing”) and market share over time.
60s 70s 80s 90s
Mainframes
(eg: IBM, “BUNCH”) ++++ +++ ++ +
Shared
(eg: Blues, State Assoc,
Commercial Firms…)
++ ++++ +++ ++
Minicomputers
(eg: DEC, DG, HP…)
+ +++ ++++ +++
Microcomputers
(eg: Apple, IBM…)
+ ++ +++
Early Microcomputer Development
• The roots of microcomputers go back surprisingly far in the 1970s:
– 1971 = first ads for Intel 4004 chip
– 1972 = MITS offers Altair 8800 kit
– 1973 = Xerox’s PARC “Alto” project
– 1974 = Simonyi’s “Word” Processing
– 1975 = Microsoft’s BASIC for the Altair
– 1976 = Apple introduces the Apple 1
– 1979 = “VisiCalc” spreadsheet for Apple II
– 1981 = IBM “legitimizes” the PC…
TI 99-4 Tandy Radio Shack
TRS 80
Altair 8800
IMSAI 8080
Very Personal Computers!
• Micros were very personal, as these shots of my first one shows:
– 1981 = Our Texas Instruments 994A
• Used an old TV as a CRT
• Stored data on an audio cassette
• Started my son’s game addiction!
- 1984 = My brother Dave got hooked too, and
showed how rapidly PCs became a business:
• He later programmed an Apple II PC,
• To weigh eggs for farmers in the Midwest,
• That sorted eggs into grade A, B & C,
• Which they used for about 15 years!
• He’s a PC maven at Trenton State today.
PCs in Hospitals
• PC spread into healthcare started in the late 70s & early 80s:
– Individuals in Finance and ancillary departments started
using them to personalize the data they could only obtain
from an HIS system in a fixed “green bar paper” printout.
• Using breakthrough software like VisiCalc, the world’s
first spreadsheet, written for the Apple II in 1979
– (Microsoft’s Excel came much later – 1985 for the
Apple Macintosh, 1987 for Windows on IBM PCs)
– HIS Vendors – jumped on the PC bandwagon early too:
• George Weinberger enthralled my sales team at HIS Inc.
in early 1982, taking an IBM PC apart in front of our eyes.
• We then bought one for each salesman to show demo
screens of our non-existent IBM mainframe HIS system.
– The ultimate way to sell vision-ware: “See!”
Pioneering Hospital PC Product
• The first pure PC-based product I remember for hospitals was
written by an ex-SMS salesman named Tom Boyle circa 1980.
– Tom was a super-bright sales rep (as all SMS’ reps were!), who
targeted the dreaded SSA 2552 cost report “step-down,”
– Which you may remember was handled by a terribly user-
unfriendly SHAS module called CAP (Cost Allocation Program).
– It required labyrinthine calculations to allocate the costs from
non-revenue producing departments to revenue depts, based
on such statistics as square footage, # of employees, etc.
• Tom left SMS to develop & sell a cost report system that ran on a
PC and did this horrendous math for CFOs in the blink of an eye.
– I tried to talk McAuto into buying it in 1980, but they balked,
so Tom sold it to Coopers & Lybrand who sold hundreds!
• But what about PCs and mainstream HIS systems? Read on…
The Hardware Market
• A major thing holding back PCs from the HIS
world was unknown names like Apple…
• IBM’s 1981 introduction of their PC opened
the door – now PCs were “legitimate,” and
hundreds of companies jumped on the Big
Blue bandwagon besides pioneers like Tom.
• How quickly did IBM dominate the market?
Check out this next slide from SIDA’s Guide
• You should remember by now how much
IBM dominated the HIS hardware market
back in the 70s & 80s, when PCs were
introduced.
• On the left is a a chart based on figures from
Sheldon Dorenfest’s “Guide,” the bible for
HIS market statistics back then, which
showed how IBM totally trumped the BUNCH
group.
Taking a Byte out of Apple…
• This graph illustrates how quickly IBM took over the PC market
from early leaders like Apple & Radio Shack, based on a survey of
Sheldon Dorenfest’s 250 sample hospitals in his 1986 “Guide”
Sweet Revenge!
• Just in case you’re an avid Apple fan like me, however, the chart
below shows how over time the computer market reversed itself:
– IBM eventually faltered to where in 1993 they posted their first
quarterly loss in the ≈100-year history of this computing giant.
They have since shifted much of their revenue from hardware
to “services” (read: software, outsourcing & consulting).
– Apple too faltered after both Steves (Jobs & Wozniak) left in the
80s, losing its consumer-centric focus until Jobs returned and
started the “i-Revolution.”
Per the chart on the right, by
2011 Apple’s stock market
capitalization not only
exceeded Microsoft, but even
overtook its old rival IBM. For
a while in 2011, it’s cap even
exceeded Exxon-Mobil’s!
Early Micro’s in HIS Systems
• Total HIS
– A vendor with a complete
HIS on embryonic IBM PCs
in the 80s running on DOS!
• Bedside
- Micro systems broke down
the doors to patient rooms,
paving the way for E.H.R.s
• During the 80s, literally hundreds of companies developed PC-
based systems, mainly for ancillary department systems such as:
- Dupont’s “Trinity” RIS - Citation’s DOS/Novell-based LIS.
• In the next episodes on micros, we’re going to dig deeper into
two uses of PCs that heavily impacted the HIS industry:

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38. micro revolution

  • 1. “H.I.S.-tory” by Vince Ciotti © 2011 H.I.S. Professionals, LLC, all rights reserved Episode # 38: The Micro Revolution
  • 2. Micros Go Macro • Hope you remember this picture from our introduction last year, about how the 4 epochs of computing in healthcare overlapped: – None totally replaced the other, they just rose & fell in terms of popularity (“the new thing”) and market share over time. 60s 70s 80s 90s Mainframes (eg: IBM, “BUNCH”) ++++ +++ ++ + Shared (eg: Blues, State Assoc, Commercial Firms…) ++ ++++ +++ ++ Minicomputers (eg: DEC, DG, HP…) + +++ ++++ +++ Microcomputers (eg: Apple, IBM…) + ++ +++
  • 3. Early Microcomputer Development • The roots of microcomputers go back surprisingly far in the 1970s: – 1971 = first ads for Intel 4004 chip – 1972 = MITS offers Altair 8800 kit – 1973 = Xerox’s PARC “Alto” project – 1974 = Simonyi’s “Word” Processing – 1975 = Microsoft’s BASIC for the Altair – 1976 = Apple introduces the Apple 1 – 1979 = “VisiCalc” spreadsheet for Apple II – 1981 = IBM “legitimizes” the PC… TI 99-4 Tandy Radio Shack TRS 80 Altair 8800 IMSAI 8080
  • 4. Very Personal Computers! • Micros were very personal, as these shots of my first one shows: – 1981 = Our Texas Instruments 994A • Used an old TV as a CRT • Stored data on an audio cassette • Started my son’s game addiction! - 1984 = My brother Dave got hooked too, and showed how rapidly PCs became a business: • He later programmed an Apple II PC, • To weigh eggs for farmers in the Midwest, • That sorted eggs into grade A, B & C, • Which they used for about 15 years! • He’s a PC maven at Trenton State today.
  • 5. PCs in Hospitals • PC spread into healthcare started in the late 70s & early 80s: – Individuals in Finance and ancillary departments started using them to personalize the data they could only obtain from an HIS system in a fixed “green bar paper” printout. • Using breakthrough software like VisiCalc, the world’s first spreadsheet, written for the Apple II in 1979 – (Microsoft’s Excel came much later – 1985 for the Apple Macintosh, 1987 for Windows on IBM PCs) – HIS Vendors – jumped on the PC bandwagon early too: • George Weinberger enthralled my sales team at HIS Inc. in early 1982, taking an IBM PC apart in front of our eyes. • We then bought one for each salesman to show demo screens of our non-existent IBM mainframe HIS system. – The ultimate way to sell vision-ware: “See!”
  • 6. Pioneering Hospital PC Product • The first pure PC-based product I remember for hospitals was written by an ex-SMS salesman named Tom Boyle circa 1980. – Tom was a super-bright sales rep (as all SMS’ reps were!), who targeted the dreaded SSA 2552 cost report “step-down,” – Which you may remember was handled by a terribly user- unfriendly SHAS module called CAP (Cost Allocation Program). – It required labyrinthine calculations to allocate the costs from non-revenue producing departments to revenue depts, based on such statistics as square footage, # of employees, etc. • Tom left SMS to develop & sell a cost report system that ran on a PC and did this horrendous math for CFOs in the blink of an eye. – I tried to talk McAuto into buying it in 1980, but they balked, so Tom sold it to Coopers & Lybrand who sold hundreds! • But what about PCs and mainstream HIS systems? Read on…
  • 7. The Hardware Market • A major thing holding back PCs from the HIS world was unknown names like Apple… • IBM’s 1981 introduction of their PC opened the door – now PCs were “legitimate,” and hundreds of companies jumped on the Big Blue bandwagon besides pioneers like Tom. • How quickly did IBM dominate the market? Check out this next slide from SIDA’s Guide • You should remember by now how much IBM dominated the HIS hardware market back in the 70s & 80s, when PCs were introduced. • On the left is a a chart based on figures from Sheldon Dorenfest’s “Guide,” the bible for HIS market statistics back then, which showed how IBM totally trumped the BUNCH group.
  • 8. Taking a Byte out of Apple… • This graph illustrates how quickly IBM took over the PC market from early leaders like Apple & Radio Shack, based on a survey of Sheldon Dorenfest’s 250 sample hospitals in his 1986 “Guide”
  • 9. Sweet Revenge! • Just in case you’re an avid Apple fan like me, however, the chart below shows how over time the computer market reversed itself: – IBM eventually faltered to where in 1993 they posted their first quarterly loss in the ≈100-year history of this computing giant. They have since shifted much of their revenue from hardware to “services” (read: software, outsourcing & consulting). – Apple too faltered after both Steves (Jobs & Wozniak) left in the 80s, losing its consumer-centric focus until Jobs returned and started the “i-Revolution.” Per the chart on the right, by 2011 Apple’s stock market capitalization not only exceeded Microsoft, but even overtook its old rival IBM. For a while in 2011, it’s cap even exceeded Exxon-Mobil’s!
  • 10. Early Micro’s in HIS Systems • Total HIS – A vendor with a complete HIS on embryonic IBM PCs in the 80s running on DOS! • Bedside - Micro systems broke down the doors to patient rooms, paving the way for E.H.R.s • During the 80s, literally hundreds of companies developed PC- based systems, mainly for ancillary department systems such as: - Dupont’s “Trinity” RIS - Citation’s DOS/Novell-based LIS. • In the next episodes on micros, we’re going to dig deeper into two uses of PCs that heavily impacted the HIS industry: