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HÂN HẠNH GIỚI THIỆU
CHUYỆN
HIGHWIRE S N PH M
TÍCH H P
KHÁCH HÀNG
THÂN THI N
Đ NH HÌNH
B N S C RIÊNG
CHUYỆN
S N PH M
TÍCH H P
KHÁCH HÀNG
THÂN THI N
Đ NH HÌNH
B N S C RIÊNG
HIGHWIRE
H I G H W I R E
THU C KHU V C
THÀNH PH H CHÍ MINH
VI T NAM
LĨNH VỰC 01
SÁNG T O (CREATIVE)
HTTP://HIGHWIRE.VN
99 HUỲNH T NH C A
PHƯ NG 08, QU N 03
03
LĨNH V C
CHUYÊN SÂU
ĐƯ C THÀNH L P
VÀO NĂM 2013
LĨNH VỰC 02
TRUY N THÔNG
BÁO CHÍ (PR)
5 THÀNH VIÊN
LĨNH VỰC 03
TRUY N THÔNG TR C TUY N (DIGITAL)
LÀ 01 CÔNG TY
TRUY N THÔNG QU NG CÁO
HIGHWIRE
CHUYỆN
KHÁCH HÀNG
THÂN THI N
Đ NH HÌNH
B N S C RIÊNG
S N PH M
TÍCH H P
HIGHWIRE CUNG CẤP
02 LOẠI HÌNH DỊCH VỤ
CUNG CẤP CÁC
DỊCH VỤ ĐƠN LẺ
(SINGLE SERVICES)
PHÁT TRIỂN CHIẾN LƯỢC
VÀ GIÁM SÁT DỰ ÁN
(STRATEGY & AUDIT)
STRATEGY & AUDIT
ti p th s - digital marketing
quan h công chúng - public relations
sáng t o s - digital creative
ti p th m ng xã h i - social media marketing
m c lan truy n thông tin - earn media
t ch c s ki n - activation
m c tiêu kinh doanh - business goal
website, microsite, landing pages
nhu c u tìm ki m - online search demand
t khóa tìm ki m - organic seo
i th c nh tranh trên kênh tr c tuy n - online competitor
m ng xã h i - social media
lư c click - pay-per-click
ti p th qua email - email marketing
thông tin trên kênh tr c tuy n - online profiles
strategies
audits giám sát
c l p
(independent
audit)
STRATEGY / 5 BƯỚC THỰC HIỆN CHIẾN DỊCH
Đưa ra m c tiêu
(objectives) & hi u
qu t ư c
(outcome, KPI) Th c hi n k ho ch
(implementation)
Giám sát (monitoring),
o lư ng (measurement)
& qu n lý (management)
Phân tích tình hình
hi n t i (current
situation) & i
tư ng m c tiêu
(target audiences)
STEP 01
STEP 02
STEP 04
STEP 05
Phát tri n k ho ch tri n khai
(action plan) & phương th c h
tr t ư c m c tiêu truy n
thông (marketing methods)
STEP 03
20%0% 60% 100%
SINGLE SERVICE / HỆ THỐNG NHẬN DIỆN THƯƠNG HIỆU (CIP)
Tên doanh nghi p, logo, namecard, bìa thư, th nhân viên, s tay...
SINGLE SERVICE / WEBSITE
THƯƠNG M I ĐI N T (ECOMMERCE) / H TH NG QU N LÝ N I DUNG (CMS) / DOANH NGHI P (CORPORATE) / CHI N D CH (CAMPAIGN)
NHƯ NG QUY N (FRANCHISE DESIGN) / T I ƯU WEBSITE (WEBSITE OPTIMISATION) / QU N LÝ (WEBSITE MAINTENANCE)
SINGLE SERVICE / THIẾT KẾ APPLICATION
Business
Gaming & Entertainment
Music
Social Networking
Documents Management
Productivity
Search & Utility
Finance
News
...
SINGLE SERVICE / SOCIAL MEDIA
T o ra n i dung (v s ki n, s n ph m, d ch v , thương hi u ho c thông tin công ty) thu hút
ngư i xem và khuy n khích h chia s trên các kênh khác nhau như website, m ng xã h i
(Facebook, Google+), Blog (WordPress, Blogger, Twitter), Video và nh (YouTube, Flickr)...
SINGLE SERVICE / MEDIA BOOKING
Báo gi y
Báo online
Banner
Facebook Ads
Google Ads
Các kênh
truy n hình
SINGLE SERVICE / PUBLIC RELATIONS
H P BÁO / S KI N NH
XÂY D NG QUAN H BÁO CHÍ
CHO DOANH NGHI P
TƯ V N CHI N D CH PR
X LÝ KH NG HO NG
S N PH M
TÍCH H P
HIGHWIRE
CHUYỆN
Đ NH HÌNH
B N S C RIÊNG
KHÁCH HÀNG
THÂN THI N
MỘT SỐ KHÁCH HÀNG
H O T E L
DỰ ÁN TIÊU BIỂU
(SỬ DỤNG PHIÊN BẢN TIẾNG ANH)
L A C V E R T E S S A N C E
D I G I T A L C A M P A I G N
L A C K I D
P R C A M P A I G N
R M I T V I E T N A M
S O C I A L M E D I A C A M P A I G N
T H E F I R S T C A R E E R
W E B S I T E B R A N D I N G
S T U D Y B U S
P R C A M P A I G N
F I R S T C L A S S
L O G I S T I C
W E B S I T E B R A N D I N G
VIEW FULL PLAN AT HTTP://HIGHWIRE.VN
By launching campaign for Essance Sun Base,
LG Cosmetics wants to increase brand awareness,
enforce brand name through educating audiences
about image of girls Essance: friendly, sweetie,
young, dynamic, feminine.
Audiences will value their beauty, regconize
characteristics of brand Essance and keep
following for better benefits.
I N T E G R A T E D C A M P A I G N
L A C V E R T E S S A N C E
D E T E C T O B J E C T I V E
D E F I N E O U T C O M E
P R O P O S E S O L U T I O N
B U I L D A P L A C E O F B E A U T Y W I T H D E F I N I T I O N S O F E S S A N C E
A N D H E L P A U D I E N C E S E N J O Y A N D L E A R N T H E C O N T E N T
The ship of Essance
C O N C E PT
Value your beauty
M E S SAG E
Helps people make the right
decisions about everything in
make-up
P R AT I CA L A DV I C E
Encourage and inspire people
understand that beauty is a
gift expressed through a look,
an attitude and a style.
P R I N C I P L E O F L I V I N G
Visualize a ship as Microsite
M A I N C H A N N E L
- Facebook /Facebook Ads
- Online PR
- Banner
- Forum
S U P P O RT I N G
#1: drive audience to Microsite
#2: enjoy angles of beauty with
inspired contents
#3: engage with a video contest
3 P H AS E S
Encourage and inspire people
understand that beauty is a
gift expressed through a look,
an attitude and a style.
C O N T E STS
VIEW FULL PLAN AT HTTP://HIGHWIRE.VN
Instead of holding the seminar, students and their
parents can experience the feeling of studying on a
bus. On this bus, it has all the information about
the student, school, tuition, scholarships...
presented through Experience Dome technology,
Touch screen and 3D mini cinema.
- Help parents and students have the right choice
about study abroad.
- Provide useful knowledge.
- Bring to the actual experience.
- Directly interact representatives of universities.
P R C A M P A I G N
S T U D Y G R O U P
O V E R V I E W B R I E F
O B J E C T I V E S
P O S I T I O N I N G S T U D Y G R O U P A S A R E L I A B L E B R I D G E
T O T H E W O R L D - C L A S S U N I V E R S I T I E SA C T I O N P L A N
Support for the event in 9
provinces of Vietnam and
improve the efficiency of event.
M E D I A
- Student (college, universities)
- Parents
- Employees want to learn and
study abroad
- Age from 17 to 35
AU D I E N C E S
- Post information on
editorial/advertorial in 2-4 days
before event to attract students
and parents for participation.
- Exploit the strengths of each
event, the previous successful
characters.
- Content is creative, full of
information.
M E D I A
- Binh Duong, Bien Hoa, Vung Tau:
Tuoi Tre, Dan Tri, Binh Duong
- Da Nang: Hoa Hoc Tro, Vnexpress
- Hai Phong, Ha Noi: Tien Phong,
Phu Nu Thu Do, Ha Noi Moi
- Tien Giang, Can Tho: Tuoi Tre,
Can Tho
- HCM: Tuoi Tre, Nguoi Lao Dong,
Dan Tri
P R I M A RY N E WS
This is the first project we worked for logistic category.
The First Class Logistics needs a business portal to show
information and services. And we help them visualize it.
W E B S I T E B R A N D I N G
F I R S T C L A S S L O G I S T I C
VIEW FULL LAYOUT AT HTTP://HIGHWIRE.VN
VIEW FULL REPORT AT HTTP://HIGHWIRE.VN
To promote RMIT ‘s image among teenagers
as the best Quality (studying environment
& teaching quality) international university
in Vietnam and promoting for Open Day.
21,770
19,000
S O C I A L M E D I A C A M P A I G N
R M I T V I E T N A M
S TAT I S T I C O F F A C E B O O K
B E A N R M I T S T U D E N T
O B J E C T I V E
F A N S
Mainly focus on audiences in the last
grade of high schools (17 – 18 yo) living
in HCM and related provinces.
T A R G E T A U D I E N C E
February 2, 2014 – March 30, 2014
T i M I N G
- Main channel: Facebook of RMIT
- Support 1: Forum, Facebook Profiles,
Pages, Ads to spread out information of
Open Day HCM.
- Support 2: Facebook Application to
experience environment of RMIT and
drive audiences to Open Day HCM.
V E H I C L E S
181,693
I M P R E S S I O N
150,000
6,043
5,700
P E O P L E
T A L K I N G
A B O U T
52.7%
48%
E N G A G E M E N T
R A T I O
KPI
KPI
KPI
KPI
MENTION
GOOD
QUALITY
OF RMIT
MENTION
OPEN DAY
MENTION
INTERESTING
ACTIVITIES
NEGATIVE
10.6%
POSITIVE
41.7%
NEUTRAL
47.6%
MENTION ABOUT
CAMPAIGN KEYWORDS
(KEY MESSAGES)
21.3%
32.4%
14.8%
5.6%T O N A L I T Y O F
5 0 8 C O M M E N T S O N
S O C I A L M E D I A A C T I V I T I E S
K E Y W O R D S
I N A U D I E N C E
C O N S C I O U S N E S S
An educational company wants to build a main channel to
communicate with their audiences. Based on target which is
from 18 - 25 years old, we produce a modern and style layout.
W E B S I T E B R A N D I N G
T H E F I R S T C A R E E R
VIEW FULL LAYOUT AT HTTP://HIGHWIRE.VN
Make an impression for the mother
about Lackid in helping child absorb
nutrients and increase resistance,
contributing to increasing height
and stimulate sales for brands.
D I G I T A L P R C A M P A I G N
L A C K I D V I E T N A M
O B J E C T I V E
- Approach 1: Increased awareness of
the nutrient absorption.
- Approach 2: Generate buzz on
social media about Lackid as the first
supplement product containing CBP
and 5 beneficial bacteria to help
children better digestion, nutrient
absorption.
T A C T I C A L A P P R O A C H
- Approach 1: Expert Editorial,
Online Consultancy, Online Articles
- Approach 2: Forum, Hot News,
Facebook Viral
V E H I C L E S
1
COMMENT
LIKE
M O T H E R
A D V I S O R Y
C O L U M N
H E A L T H
& L I F E
G E N E R A L
P R O D U C T
N E W S
C H I L D R E N
C A R E
COMMENT
WEEK
IMPRESSION
118
1,970
5,078
9,125
11,425
15,659
16,239
18,290
22,847
29,181
30,072
237
432
511
730
812
981
1,168 1,298
1,326
0 2 3
600
400
200
0
800
1000
1200
4 5 6 7 8 9 10
F O R U M S E E D I N G P E R F O R M A N C E
F A C E B O O K V I R A L
P E R F O R M A N C E
M E D I A S H A R E
683
600
955
600
56%
20%
24%
ONLINE
NEWS
MAGAZINE
ĐỂ NHẬN CASE STUDY HOÀN CHỈNH
VUI LÒNG GỬI MAIL ĐẾN ASK@HIGHWIRE.VN
KHÁCH HÀNG
THÂN THI N
S N PH M
TÍCH H P
HIGHWIRE
CHUYỆN
Đ NH HÌNH
B N S C RIÊNG
80/20
HighWire ra i trong b i c nh m ng xã h i tr c
tuy n phát tri n bùng n . Tuy nhiên, chúng tôi không
m ra cho khách hàng nh ng con ư ng thu n v
tr c tuy n, mà mong mu n k t h p t t c các n i
dung s và truy n th ng v i nhau giúp thương
hi u, s n ph m c a khách hàng tr i dài trên m i phân
khúc có s hi n di n c a ngư i tiêu dùng.
V i m c tiêu duy nh t là t hi u qu ti p th , chúng
tôi nghiên c u và u tư ý tư ng n i dung hư ng
n 20% ngư i tiêu dùng c t lõi chi m 80% giá tr
ROI c a doanh nghi p. Công vi c o lư ng nh
lư ng qua s g n k t c a ngư i tiêu dùng.
ĐO LƯỜNG ROI
(ROI MEASUREMENT)
SỰ GẮN KẾT
CỦA NGƯỜI TIÊU DÙNG
(CUSTOMER ENGAGEMENT)
Ý TƯỞNG
(IDEA INVESTMENT)
PHÁT TRIỂN NỘI DUNG
Nghiên c u & phát
tri n ý tư ng n i dung
Đo lư ng
hi u qu qua
TƯƠNG TÁC (CLICK)
XEM (CONSUME)
HIỂU VÀ GHI NHỚ (UNDERSTOOD)
ỨNG DỤNG TRIỂN KHAI (APPLIED)
Ngư i tiêu dùng g n k t
v i n i dung qua 4 bư c
CHỈ SỐ CHÍNH (ROOT METRIC): LƯỢT XEM (VIEW), TỈ LỆ CLICK (CLICK-THROUGH RATE),
THỜI GIAN XEM (DURATION OF VISIT), PHẦN TRĂM QUAY LẠI (% REPEAT VISIT)...
TƯƠNG TÁC (ACTION METRIC): LƯỢT TẢI (DOWNLOAD), HỎI ĐÁP (INQUIRIE), ĐĂNG KÝ
(SUBSCRIPTION)...
“ĐO LƯỜNG” LÀ KIM CHỈ NAM
Chúng tôi v n trong quá trình hoàn thi n công th c tính ROI
cho t ng kênh khác nhau. B t kì s li u nào cũng u cho
th y m c g n k t c a ngư i tiêu dùng khi tương tác v i
nhãn hàng/ doanh nghi p nên hi u ư c c m xúc, suy nghĩ
c a h s giúp ưa ra n i dung phù h p và chính xác hơn.
M t s vi c trong ph n o lư ng giá tr n i dung c a chi n
d ch (campaign audit):
Theo dõi, o lư ng nhóm i tư ng m c tiêu trong
1 th i gian u khi ch y chi n d ch (3 ngày/ 1 tu n/
1 tháng) và hư ng h n n i dung thông i p m i
c a nhãn hàng mu n truy n t i.
D oán nh ng tác ng ngư c l i và m c lan
truy n khi ăng t i n i dung trên các kênh.
...
VÍ DỤ ĐO LƯỜNG MỨC ĐỘ TƯƠNG TÁC
CỦA NGƯỜI TIÊU DÙNG VỚI 1 POST TRÊN FACEBOOK PAGE
Track the posting
time to define the
appropriate timing
range of fans
Count how many
average words and
which keywords are
used to attract fans.
Know what
content we should
need to focus to
allocate for fans
Understand the
positive, negative and
neutral comments
from fans
Analyze the
demographic
of people like
this post and
fans who like
most of posts
Analyze who
friends of fans are
through shares
share a link
48 people like this
50 shares
June 16
Like Comment Share
FACEBOOK FANPAGE
KẾT NỐI VỚI HIGHWIRE
HOTLINE. 0937 555 733
WEB. HTTP://HIGHWIRE.VN
MAIL. ASK@HIGHWIRE.VN

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HighWire Credential 2014

  • 2. CHUYỆN HIGHWIRE S N PH M TÍCH H P KHÁCH HÀNG THÂN THI N Đ NH HÌNH B N S C RIÊNG
  • 3. CHUYỆN S N PH M TÍCH H P KHÁCH HÀNG THÂN THI N Đ NH HÌNH B N S C RIÊNG HIGHWIRE
  • 4. H I G H W I R E THU C KHU V C THÀNH PH H CHÍ MINH VI T NAM LĨNH VỰC 01 SÁNG T O (CREATIVE) HTTP://HIGHWIRE.VN 99 HUỲNH T NH C A PHƯ NG 08, QU N 03 03 LĨNH V C CHUYÊN SÂU ĐƯ C THÀNH L P VÀO NĂM 2013 LĨNH VỰC 02 TRUY N THÔNG BÁO CHÍ (PR) 5 THÀNH VIÊN LĨNH VỰC 03 TRUY N THÔNG TR C TUY N (DIGITAL) LÀ 01 CÔNG TY TRUY N THÔNG QU NG CÁO
  • 5. HIGHWIRE CHUYỆN KHÁCH HÀNG THÂN THI N Đ NH HÌNH B N S C RIÊNG S N PH M TÍCH H P
  • 6. HIGHWIRE CUNG CẤP 02 LOẠI HÌNH DỊCH VỤ CUNG CẤP CÁC DỊCH VỤ ĐƠN LẺ (SINGLE SERVICES) PHÁT TRIỂN CHIẾN LƯỢC VÀ GIÁM SÁT DỰ ÁN (STRATEGY & AUDIT)
  • 7. STRATEGY & AUDIT ti p th s - digital marketing quan h công chúng - public relations sáng t o s - digital creative ti p th m ng xã h i - social media marketing m c lan truy n thông tin - earn media t ch c s ki n - activation m c tiêu kinh doanh - business goal website, microsite, landing pages nhu c u tìm ki m - online search demand t khóa tìm ki m - organic seo i th c nh tranh trên kênh tr c tuy n - online competitor m ng xã h i - social media lư c click - pay-per-click ti p th qua email - email marketing thông tin trên kênh tr c tuy n - online profiles strategies audits giám sát c l p (independent audit)
  • 8. STRATEGY / 5 BƯỚC THỰC HIỆN CHIẾN DỊCH Đưa ra m c tiêu (objectives) & hi u qu t ư c (outcome, KPI) Th c hi n k ho ch (implementation) Giám sát (monitoring), o lư ng (measurement) & qu n lý (management) Phân tích tình hình hi n t i (current situation) & i tư ng m c tiêu (target audiences) STEP 01 STEP 02 STEP 04 STEP 05 Phát tri n k ho ch tri n khai (action plan) & phương th c h tr t ư c m c tiêu truy n thông (marketing methods) STEP 03 20%0% 60% 100%
  • 9. SINGLE SERVICE / HỆ THỐNG NHẬN DIỆN THƯƠNG HIỆU (CIP) Tên doanh nghi p, logo, namecard, bìa thư, th nhân viên, s tay...
  • 10. SINGLE SERVICE / WEBSITE THƯƠNG M I ĐI N T (ECOMMERCE) / H TH NG QU N LÝ N I DUNG (CMS) / DOANH NGHI P (CORPORATE) / CHI N D CH (CAMPAIGN) NHƯ NG QUY N (FRANCHISE DESIGN) / T I ƯU WEBSITE (WEBSITE OPTIMISATION) / QU N LÝ (WEBSITE MAINTENANCE)
  • 11. SINGLE SERVICE / THIẾT KẾ APPLICATION Business Gaming & Entertainment Music Social Networking Documents Management Productivity Search & Utility Finance News ...
  • 12. SINGLE SERVICE / SOCIAL MEDIA T o ra n i dung (v s ki n, s n ph m, d ch v , thương hi u ho c thông tin công ty) thu hút ngư i xem và khuy n khích h chia s trên các kênh khác nhau như website, m ng xã h i (Facebook, Google+), Blog (WordPress, Blogger, Twitter), Video và nh (YouTube, Flickr)...
  • 13. SINGLE SERVICE / MEDIA BOOKING Báo gi y Báo online Banner Facebook Ads Google Ads Các kênh truy n hình
  • 14. SINGLE SERVICE / PUBLIC RELATIONS H P BÁO / S KI N NH XÂY D NG QUAN H BÁO CHÍ CHO DOANH NGHI P TƯ V N CHI N D CH PR X LÝ KH NG HO NG
  • 15. S N PH M TÍCH H P HIGHWIRE CHUYỆN Đ NH HÌNH B N S C RIÊNG KHÁCH HÀNG THÂN THI N
  • 16. MỘT SỐ KHÁCH HÀNG H O T E L
  • 17. DỰ ÁN TIÊU BIỂU (SỬ DỤNG PHIÊN BẢN TIẾNG ANH)
  • 18. L A C V E R T E S S A N C E D I G I T A L C A M P A I G N L A C K I D P R C A M P A I G N R M I T V I E T N A M S O C I A L M E D I A C A M P A I G N T H E F I R S T C A R E E R W E B S I T E B R A N D I N G S T U D Y B U S P R C A M P A I G N F I R S T C L A S S L O G I S T I C W E B S I T E B R A N D I N G
  • 19. VIEW FULL PLAN AT HTTP://HIGHWIRE.VN By launching campaign for Essance Sun Base, LG Cosmetics wants to increase brand awareness, enforce brand name through educating audiences about image of girls Essance: friendly, sweetie, young, dynamic, feminine. Audiences will value their beauty, regconize characteristics of brand Essance and keep following for better benefits. I N T E G R A T E D C A M P A I G N L A C V E R T E S S A N C E D E T E C T O B J E C T I V E D E F I N E O U T C O M E P R O P O S E S O L U T I O N B U I L D A P L A C E O F B E A U T Y W I T H D E F I N I T I O N S O F E S S A N C E A N D H E L P A U D I E N C E S E N J O Y A N D L E A R N T H E C O N T E N T The ship of Essance C O N C E PT Value your beauty M E S SAG E Helps people make the right decisions about everything in make-up P R AT I CA L A DV I C E Encourage and inspire people understand that beauty is a gift expressed through a look, an attitude and a style. P R I N C I P L E O F L I V I N G Visualize a ship as Microsite M A I N C H A N N E L - Facebook /Facebook Ads - Online PR - Banner - Forum S U P P O RT I N G #1: drive audience to Microsite #2: enjoy angles of beauty with inspired contents #3: engage with a video contest 3 P H AS E S Encourage and inspire people understand that beauty is a gift expressed through a look, an attitude and a style. C O N T E STS
  • 20. VIEW FULL PLAN AT HTTP://HIGHWIRE.VN Instead of holding the seminar, students and their parents can experience the feeling of studying on a bus. On this bus, it has all the information about the student, school, tuition, scholarships... presented through Experience Dome technology, Touch screen and 3D mini cinema. - Help parents and students have the right choice about study abroad. - Provide useful knowledge. - Bring to the actual experience. - Directly interact representatives of universities. P R C A M P A I G N S T U D Y G R O U P O V E R V I E W B R I E F O B J E C T I V E S P O S I T I O N I N G S T U D Y G R O U P A S A R E L I A B L E B R I D G E T O T H E W O R L D - C L A S S U N I V E R S I T I E SA C T I O N P L A N Support for the event in 9 provinces of Vietnam and improve the efficiency of event. M E D I A - Student (college, universities) - Parents - Employees want to learn and study abroad - Age from 17 to 35 AU D I E N C E S - Post information on editorial/advertorial in 2-4 days before event to attract students and parents for participation. - Exploit the strengths of each event, the previous successful characters. - Content is creative, full of information. M E D I A - Binh Duong, Bien Hoa, Vung Tau: Tuoi Tre, Dan Tri, Binh Duong - Da Nang: Hoa Hoc Tro, Vnexpress - Hai Phong, Ha Noi: Tien Phong, Phu Nu Thu Do, Ha Noi Moi - Tien Giang, Can Tho: Tuoi Tre, Can Tho - HCM: Tuoi Tre, Nguoi Lao Dong, Dan Tri P R I M A RY N E WS
  • 21. This is the first project we worked for logistic category. The First Class Logistics needs a business portal to show information and services. And we help them visualize it. W E B S I T E B R A N D I N G F I R S T C L A S S L O G I S T I C VIEW FULL LAYOUT AT HTTP://HIGHWIRE.VN
  • 22. VIEW FULL REPORT AT HTTP://HIGHWIRE.VN To promote RMIT ‘s image among teenagers as the best Quality (studying environment & teaching quality) international university in Vietnam and promoting for Open Day. 21,770 19,000 S O C I A L M E D I A C A M P A I G N R M I T V I E T N A M S TAT I S T I C O F F A C E B O O K B E A N R M I T S T U D E N T O B J E C T I V E F A N S Mainly focus on audiences in the last grade of high schools (17 – 18 yo) living in HCM and related provinces. T A R G E T A U D I E N C E February 2, 2014 – March 30, 2014 T i M I N G - Main channel: Facebook of RMIT - Support 1: Forum, Facebook Profiles, Pages, Ads to spread out information of Open Day HCM. - Support 2: Facebook Application to experience environment of RMIT and drive audiences to Open Day HCM. V E H I C L E S 181,693 I M P R E S S I O N 150,000 6,043 5,700 P E O P L E T A L K I N G A B O U T 52.7% 48% E N G A G E M E N T R A T I O KPI KPI KPI KPI MENTION GOOD QUALITY OF RMIT MENTION OPEN DAY MENTION INTERESTING ACTIVITIES NEGATIVE 10.6% POSITIVE 41.7% NEUTRAL 47.6% MENTION ABOUT CAMPAIGN KEYWORDS (KEY MESSAGES) 21.3% 32.4% 14.8% 5.6%T O N A L I T Y O F 5 0 8 C O M M E N T S O N S O C I A L M E D I A A C T I V I T I E S K E Y W O R D S I N A U D I E N C E C O N S C I O U S N E S S
  • 23. An educational company wants to build a main channel to communicate with their audiences. Based on target which is from 18 - 25 years old, we produce a modern and style layout. W E B S I T E B R A N D I N G T H E F I R S T C A R E E R VIEW FULL LAYOUT AT HTTP://HIGHWIRE.VN
  • 24. Make an impression for the mother about Lackid in helping child absorb nutrients and increase resistance, contributing to increasing height and stimulate sales for brands. D I G I T A L P R C A M P A I G N L A C K I D V I E T N A M O B J E C T I V E - Approach 1: Increased awareness of the nutrient absorption. - Approach 2: Generate buzz on social media about Lackid as the first supplement product containing CBP and 5 beneficial bacteria to help children better digestion, nutrient absorption. T A C T I C A L A P P R O A C H - Approach 1: Expert Editorial, Online Consultancy, Online Articles - Approach 2: Forum, Hot News, Facebook Viral V E H I C L E S 1 COMMENT LIKE M O T H E R A D V I S O R Y C O L U M N H E A L T H & L I F E G E N E R A L P R O D U C T N E W S C H I L D R E N C A R E COMMENT WEEK IMPRESSION 118 1,970 5,078 9,125 11,425 15,659 16,239 18,290 22,847 29,181 30,072 237 432 511 730 812 981 1,168 1,298 1,326 0 2 3 600 400 200 0 800 1000 1200 4 5 6 7 8 9 10 F O R U M S E E D I N G P E R F O R M A N C E F A C E B O O K V I R A L P E R F O R M A N C E M E D I A S H A R E 683 600 955 600 56% 20% 24% ONLINE NEWS MAGAZINE
  • 25. ĐỂ NHẬN CASE STUDY HOÀN CHỈNH VUI LÒNG GỬI MAIL ĐẾN ASK@HIGHWIRE.VN
  • 26. KHÁCH HÀNG THÂN THI N S N PH M TÍCH H P HIGHWIRE CHUYỆN Đ NH HÌNH B N S C RIÊNG
  • 27. 80/20 HighWire ra i trong b i c nh m ng xã h i tr c tuy n phát tri n bùng n . Tuy nhiên, chúng tôi không m ra cho khách hàng nh ng con ư ng thu n v tr c tuy n, mà mong mu n k t h p t t c các n i dung s và truy n th ng v i nhau giúp thương hi u, s n ph m c a khách hàng tr i dài trên m i phân khúc có s hi n di n c a ngư i tiêu dùng. V i m c tiêu duy nh t là t hi u qu ti p th , chúng tôi nghiên c u và u tư ý tư ng n i dung hư ng n 20% ngư i tiêu dùng c t lõi chi m 80% giá tr ROI c a doanh nghi p. Công vi c o lư ng nh lư ng qua s g n k t c a ngư i tiêu dùng. ĐO LƯỜNG ROI (ROI MEASUREMENT) SỰ GẮN KẾT CỦA NGƯỜI TIÊU DÙNG (CUSTOMER ENGAGEMENT) Ý TƯỞNG (IDEA INVESTMENT)
  • 28. PHÁT TRIỂN NỘI DUNG Nghiên c u & phát tri n ý tư ng n i dung Đo lư ng hi u qu qua TƯƠNG TÁC (CLICK) XEM (CONSUME) HIỂU VÀ GHI NHỚ (UNDERSTOOD) ỨNG DỤNG TRIỂN KHAI (APPLIED) Ngư i tiêu dùng g n k t v i n i dung qua 4 bư c CHỈ SỐ CHÍNH (ROOT METRIC): LƯỢT XEM (VIEW), TỈ LỆ CLICK (CLICK-THROUGH RATE), THỜI GIAN XEM (DURATION OF VISIT), PHẦN TRĂM QUAY LẠI (% REPEAT VISIT)... TƯƠNG TÁC (ACTION METRIC): LƯỢT TẢI (DOWNLOAD), HỎI ĐÁP (INQUIRIE), ĐĂNG KÝ (SUBSCRIPTION)...
  • 29. “ĐO LƯỜNG” LÀ KIM CHỈ NAM Chúng tôi v n trong quá trình hoàn thi n công th c tính ROI cho t ng kênh khác nhau. B t kì s li u nào cũng u cho th y m c g n k t c a ngư i tiêu dùng khi tương tác v i nhãn hàng/ doanh nghi p nên hi u ư c c m xúc, suy nghĩ c a h s giúp ưa ra n i dung phù h p và chính xác hơn. M t s vi c trong ph n o lư ng giá tr n i dung c a chi n d ch (campaign audit): Theo dõi, o lư ng nhóm i tư ng m c tiêu trong 1 th i gian u khi ch y chi n d ch (3 ngày/ 1 tu n/ 1 tháng) và hư ng h n n i dung thông i p m i c a nhãn hàng mu n truy n t i. D oán nh ng tác ng ngư c l i và m c lan truy n khi ăng t i n i dung trên các kênh. ...
  • 30. VÍ DỤ ĐO LƯỜNG MỨC ĐỘ TƯƠNG TÁC CỦA NGƯỜI TIÊU DÙNG VỚI 1 POST TRÊN FACEBOOK PAGE Track the posting time to define the appropriate timing range of fans Count how many average words and which keywords are used to attract fans. Know what content we should need to focus to allocate for fans Understand the positive, negative and neutral comments from fans Analyze the demographic of people like this post and fans who like most of posts Analyze who friends of fans are through shares share a link 48 people like this 50 shares June 16 Like Comment Share FACEBOOK FANPAGE
  • 31. KẾT NỐI VỚI HIGHWIRE HOTLINE. 0937 555 733 WEB. HTTP://HIGHWIRE.VN MAIL. ASK@HIGHWIRE.VN