Member Support Services Contract Approach

1. HealthPRO’s Contract
Approach Support
Services

2. 2
Aggregate volumes to achieve
greatest value for our members
Invested in Canada’s
healthcare system
Who We Are
Canada’s healthcare procurement
services organization,
advancing the purchasing interests of
healthcare facilities
from coast to coast

3. Our Reach
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More than 250 members
representing over 800 hospitals
across seven provinces and the
territories
Greatest purchasing power ever
assembled within Canada’s public
healthcare system

4. 4
Support Services Contract Approach

5. Many factors are considered:
Industry Trends?
Commodity
Based?
Service Based
Contract?
Potential for Innovation?
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1. Plan and Develop a Strategy

6. • Provide strategy input
• Help develop criteria to be
considered in creating the RFP
• Help facilitate contract
implementation
• Made up of member-based
engineers and subject matter
experts from across the country
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7. 7

8. 8

9. • Meets the unique needs of
members
• Delivers the best overall value
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1. Plan and Develop a Strategy

10. Contracting documents are always
posted for prequalification.
Samples may be requested but
pricing is not submitted at this
stage.
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2. Prequalify Products

11. • Products are scored by subject
matter experts against
predetermined criteria
• Scoring is individual
• Weighting based on nature of
contract
• Suppliers who prequalify invited to
participate in the Request for
Proposal (RFP)
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Contract Cornerstone

12. Allows our members to commit
to contracts in advance, as they are
informed of prequalified brands and
are ensured that the products have
met our members’ criteria.
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Contract Cornerstone

13.  Commitment in advance
 Commitment in advance to the
contract with supplier selection
post-award
 Commitment within the first six
months post award
 Product Launch
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3. Commit to the Contract

14. Prequalified suppliers are invited to
provide their proposals, which are
scored to assess price, quality of
service and other considerations.
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4. Request for Proposal and Award

15. The MMAC, comprised of Directors of Materials Management
and Supply Chain practitioners, meets twice per year to make
recommendations for contract award.
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16. Our local teams collaborate with our national team to assist our members.
Liana Scott
Vice President,
Member Support
Krista Stagliano
Vice President,
Materials Management
Priscilla Bhagwat
Coordinator,
Support Services
Whitfield Lai
Business Director,
Support Services
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5. Implement and Support

17. Generate
cross-reference reports
Facilitate
supplier
meetings
Develop
implementation plans
in collaboration with
members
HealthPRO remains involved
every step of the way. We:
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5. Implement and Support

18. National
purchasing
power
Exceptional financial savings
through our national
collective efforts
Highest quality products
through our unique
prequalification process
Local member support teams
help members throughout
the contract lifecycle
Assurance of compliance with
procurement regulations
A strong, national and
collective voice impacts
issues that matter
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Benefits of working with HealthPRO