ppt vijaya bank

1. Banking Industry
Banking in India in the modern sense originated in the last decades of the 18th
century. The first banks were Bank of Hindustan (1770-1829) and The General
Bank of India, established 1786 and since defunct. The largest bank, and the
oldest still in existence, is the SBI

2. • Indian Banking Industry currently employees 1,175,149 employees and
has a total of 109,811 branches in India and 171 branches abroad and
manages an aggregate deposit of 67504.54 billion (US$1.1 trillion or
€840 billion) and bank credit of 52604.59 billion (US$870 billion or
€650 billion). The net profit of the banks operating in India was 1027.51
billion (US$17 billion or €13 billion) against a turnover of 9148.59 billion
(US$150 billion or €110 billion) for the financial year 2012-13.

3. Vijaya Bank
Introduction :
Vijaya Bank was founded on 23rd October 1931 by late Shri A.B.Shetty and
other enterprising farmers in Mangalore, Karnataka. The bank became a
scheduled bank in 1958.
The bank has built a network of 1512 branches, 48 Extension Counters
and 1528 ATMs, that span all 28 states and 4 union territories in the country
and the workforce is 13500. the Head Office in Bangalore.
The Bank has a three tier Organisation structure.
• Head Office
• Regional Office
• Branches.

4. Mission
Mission is to emerge as a prime national bank
backed by modern technology meeting
customer aspirations with professional banking
services and sustained growth contributing to
National development

5. Board of Directors
Chairmen & MD
Executive Directors
General Managers(10)
Departments
(Marketing, HRD, Banking etc.)
17 Regionals
1528 Branches

6. Products and services
• Deposits schemes: savings deposits, term deposits, current
deposits
• Loans and advances: Retail lending schemes etc
• NRI services, card services, mobile banking, net banking,
• Value added services: temple donation, payments.

7. Problem
V-Mobile Banking
• To identify problem faced by the customers in using
mobile banking of vijaya bank
• To identify level of awareness about V-Mobile
Banking and its channels.

8. Observations
• only 50000/- per day transaction
• Services available only in English and Hindi
• less awareness in rural areas
• Large transaction under going businessmen
are not attracted
• less promotions done

9. Findings
• The bank has launched missed call service called Free
Buzz to customers and enables them to know the account
balance and mini statement with zero charges
• The Vijaya Bank’s Credit Department is accredited with
ISO/IEC 27001:2005 certification for information security
management system by British Standard Institute (BSI)
• The Bank has brought all its branches, extension
counters and offices under the corporate WAN and
achieved 100% networking of the branches
• Number of Vijaya Bank’s branches compared to
competitors is less
• Profits made by the bank has declined compared to last
two years