RTe CRM is optimized specifically for small and medium businesses. Easy to use and quick to deploy in the cloud or on premise, it delivers a rapid return on investment so you see a positive impact on your business straight away.

1. RTe CRM –
World’s cheapest CRM on Demand
Expand your business horizon

2. 1.
2.
2. Why ROUTEGET?
Our Formula For Success
4.
Why CRM?
5.
About RTe CRM
6.
On-Premise vs. Cloud
7.
1. About ROUTEGET
Technologies
Why ROUTEGET?
3.
Contents
About ROUTEGET Technologies
RTe CRM on Demand
8. Cloud Computing Demystified
9. The benefits of Cloud CRM
3. Our Formula For Success
10.RTe CRM on Demand for
Sales, Marketing & Customer Care
4. Why CRM?
11.Customer Evidence
5. About RTe CRM
6. On-Premise vs. Cloud
7. RTe CRM on Demand

3. About The ROUTEGET Technologies PLC
ROUTEGET is a leading supplier of business management software and
services to more than 150 customers worldwide.
From small start-ups to larger organizations, we make it easier for companies
to manage their business processes.
Our vision is to be the most admired and
respected cloud based business software
provider in the world.

4. Why ROUTEGET?
ROUTEGET is the leading global supplier of business management software and related products and
services for small to mid-sized businesses (SMBs).
Formed in 2010, the ROUTEGET Technologies is an innovative leader in CRM on Demand with over 250
RTeCRM On Demand users worldwide.
ROUTEGET is a global company with 150+ customers, over 20 employees and 30 years cumulative
experience.
ROUTEGET is backed by a network of over 6 ROUTEGET-certified business partners globally, ensuring
you get local, on-the-ground support.
With a direct presence in 6 countries and over 50 employees focused on business applications,
ROUTEGET is committed to delivering best-in-class business solutions to SMBs globally.

5. Why ROUTEGET?
We stand apart through:
• The breadth and depth of our offering
• The flexibility of our solutions
• Superior support delivered locally by experts who
advise customers on technical matters and critical
business issues relevant to their market
• Providing services of the highest standard from the
best people
We aim to:
• Exceed expectations
• Deliver extraordinary customer experiences
• Enable our customers to be truly successful
By being local and by
building long-term
powerful relationships
with customers, we can
deliver outstanding
service, which we believe
is unmatched in our
industry

6. Our Formula For Success
•
•
•
•
•
Recognized by over 150
customers as easy to use
Direct presence in 6
countries worldwide
Leading provider of CRM
on Demand for small to
medium-sized businesses
8 years business software
experience
End-to-end business
management for a front- to
back-office view of the business
• Quick to deploy with on-premise,
Award-winning
CRM on Demand
ROUTEGET
Technologies
PLC
hosted and Cloud-deployment
options
Global
Partner
Base
•
•
•
Over 14 partners globally
Easy to customize to
meet your business needs
Experts in rapid
deployment

7. CRM & what it can do for your business
CRM is a business strategy that optimizes profitability, operational efficiency
and customer satisfaction by implementing customer-centric processes.
Gartner
Customer Relationship Management (CRM)
•
•
Delivers important insight into customer information across multiple departments
Provides a single view of the customer for better customer relationship management, delivering
real competitive advantage
•
•
Helps create and build a loyal customer base maximizing customer retention
Provides real-time access to vital information ensuring decisions can be based on a deep
understanding of what is really happening in every area of your business

8. RTe CRM – An Overview
Why Cloud?
Who are
our customers?
What can
RTe CRM do for
your business?

9. RTe CRM – Your rapid route to success
RTe CRM is optimized specifically
for small and medium businesses.
Easy to use and quick to deploy in
the cloud or on premise, it delivers
a rapid return on investment so
you see a positive impact on your
business straight away.

10. Why RTe CRM
• Ensures your sales, marketing and
customer services resources are
being used to maximum effect
• Reduces your cost-of-sale
• Reduces the cost of
marketing leads
your
• Ensures
you meet customer
service level agreements
• Minimizes administration costs
“We’ve been using
the software like crazy and
loving it! We’re getting an
immediate return on investment
and realizing big productivity gains,
and we continue to tweak
the product as and
when needed.”
Greg Peterson
CEO
Media MidWiki

11. Why RTe CRM
• Reduces
the
potential
customer attrition
for
• Empowers your staff to provide
exceptional
customers
service
to
your
• Boosts productivity and enables
staff to accomplish more in their
working day
“RTe CRM
has exactly what we need.
The others only deliver about
50 percent for what they charge a
hefty amount of no use.”
Narayan B. S.,
Vice President,
DallasTec Inc.

12. Cloud or On-Premise Deployment
Cloud-based CRM
•
•
•
•
Get up-and-running immediately
Some, but not full, customization capabilities
Ideal for business with limited or no in-house IT skills or expertise
Don’t need servers to manage, databases to administer, or nightly backups to
perform
On-Premise CRM
•
•
•
•
Advanced customization and integration capabilities
Low total cost of ownership
Ideal for business with an in-house IT resources to manage their CRM solution
Keep control of your data on your own site

13. What is Cloud Computing?
Cloud is a style of computing where scalable
and
elastic
IT-related
capabilities
are
provided as a service to external customers
using
Internet
technologies.
Cloud
computing can help enterprises improve the
creation and delivery of IT solutions by
allowing them to access services more
flexibly and cost-effectively.
Gartner 2010

14. RTe CRM Cloud Platform
RTe CRM is built on the premise of delivering
rapid route to value achieved through a
comprehensive
out-of-the-box
feature
set
combined with exceptional ease-of-use with
easy configuration and deployment.
RTe CRM offers rapid scalability & cost benefits
of a public cloud combined with high levels of
security through interlinked, dedicated server
technology.


15. The benefits of Cloud CRM
Get up and
running
immediately
Make better
business
decisions
Reduce costs
& improve
profitability
RTe
CRM
Instant
access to
information
you need
Deliver
excellent
customer
service
Manage &
track entire
marketing
campaigns

16. Accelerate your business growth with RTe CRM
Use our award-winning RTe CRM software to manage your
sales, marketing, customer services, inventory and projects activities every day.
Sales
Marketing
The only place you’ll
need
to
look
for
everything you need to
know about prospects
and customers.
Generate more leads
through highly targeted
campaigns.
Customer
Service
Inventory &
Project
Manage every element of
your customer
relationships
with ease.
Easily manage your entire
Stock & Inventory and
create small projects to
maintain your business.

17. What is new in RTe CRM
Interactive
Dashboard
A customizable and
intuitive workspace from
where users can manage
and co–ordinate their
daily activities and tasks
from one location
Total Campaign
Management
Full campaign workflow
so organizations can
map campaigns to their
business processes for
consistent execution
Report Charts
Highly graphical report
charts providing at-aglance business insight.
Report charts & graphics
are now more visually
impactful so users can
see
comparisons, patterns, a
nd trends in their data.
Email Integration
RTe CRM Professional is
available with the Classic
Microsoft Outlook
Plugin allowing users
add Outlook contacts to
CRM from within
Outlook.
Google Plugin allows
users to import Gmail
contacts in one click.

18. RTe CRM Professional & CRM On
Demand
Supports all elements of marketing, sales and customer service giving a single source of
information across all customer facing operations. It equips you with the tools you need to find
new customers, close sales faster and build lasting, more profitable relationships.
Perfect for:
•
•
•
•
•
•
Enhancing the operation of sales, marketing and customer service functions
Deploying quickly and simply
Executing marketing campaigns
Progressing sales opportunities
Making customer interactions more effective and profitable
Using in the office or on the move

19. RTe CRM for Sales
Features:
Benefits:
 Opportunity Lead and Pipeline
Management
 Ensures transparency in sales pipeline
 Territory Management
 Better business planning from accurate
forecasting
 Forecasting and Reporting
 Provides visibility on sales performance
 Sales Workflow
 Enables cross- and up-selling of
opportunities
 Quotes and Orders Processing
 Calendar Management
 RTe CRM for iPhone / Android
 Decreases time spent on administrative
tasks
 Automates proposal and quotation
processes

20. RTe CRM for Marketing
Features:
Benefits:
 Plan, execute, and measure the success of
every marketing campaign
 Produces highly targeted customer
communications
 Plan and track activities, tasks, budgets
and details for each marketing activity
 Ensures customers receive the right
message at the right time
 Enables real-time marketing performance
analysis and pinpoint budget
management
 Fully customizable marketing workflow
out-of-the-box for rapid campaign
execution
 Ensures accurate measurement of
marketing campaign RoI
 Enables marketing budget to be tracked
and managed

21. RTe CRM for Customer Service
Features:
Benefits:
 Case Management
 Enables customer satisfaction
measurement and benchmarking
 Escalation and notification alerts
 Workflow approval process
 Increases productivity of customer support
representatives
 Detailed analysis on call volumes and case
resolution
 Assists with performance management
and motivates staff
 Traffic light monitoring
 Provides self-service facility to customers
around common issues
 Web self-service
 Staff performance monitoring

22. RTe CRM for Project Management
Features:
Benefits:
 Create projects associated with customers
or support cases.
 Better Service Management
 Set project milestones and assign tasks to
users or user groups.
 Small project management

23. Just Some of Our Customers
Automotive
Technology/
Software
NewCalcutta Motors
Panini Motors
essPee Automotives
ITAajTak Solution
Services/ Retail
Membership
Organizations
Health/Sport
/Leisure
Prashant HealtCare Limited
AlKhaleefa Hospital

24. RTe CRM is used by over 150 organizations in 6
countries worldwide
Our presence
Our upcoming markets
India
Malaysia
Saudi Arabia
Bangladesh
United Kingdom
United States of America
Canada
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Singapore
Sri Lanka
South Africa
United Arab Emirates
Qatar
Thailand
Europe

25. ROUTEGET Technologies PLC
Your Contact:
Dr. Amarnath Gupta
COO
+1 (518) 632- 1777
+91 (844) 407- 8787
eMail: agupta@routeget.com
Visit us at www.routeget.com

26. ROUTEGET Technologies PLC
www.routeget.co
m
Routeget Technologies
@routeget
ROUTEGET
ROUTEGET
Suite 16, M.A. Business Centre,
113, Park Street, Kolkata, India – 700 016
Telephone:
+91-33-3261 6447 (IN)
+1 (518) 632 1777 (USA)
+60 (11) 2720 6785 (Malaysia)
Email: sales@routeget.com