Move One is an international mobility management company head quartered in Dubai, UAE with 52 offices in 41 countries Assist companies and organizations of all sizes with their global assignee management, moving and relocation needs. Uniquely integrated relocations company utilizing cutting edge technology and advanced business structures for a superior service mobility managers can count on. Companies choose Move One because of our global reach and integrated t e chnology, which ultimately allows us to ease the administrative burden of our corporate clients, thereby reducing their costs.
The Move One group of companies includes International Moving, Pet Transport, Logistics and Corporate Relocations. Move One International Movers - m ove management globally, including quality export packing, customs clearance, secure storage with 24 hour monitoring, vehicle transportation, multilingual staff and transport by sea, air, road and rail Move One Pet Transport – trained pet transport team based in Budapest providing advice and oversight of every pet/animal shipment. Move One Logistics – project logistics supply chain management services in the Balkans, Central Asia and the Middle East Move One Relocations – expert regional and local coordinators for: destination services , like home searches, where we work in your interest by managing the realtors to get the most cost effective rental price and in the transferee’s interest to find a property in the most suitable location. I mmigration services , where we use our local knowledge to ensure the correct procedures are followed ensuring that your transferees are in compliance with local regulations and that you are not hit with any unnecessary penalties or delays
Move One has 52 offices in 41 countries spanning from the Danube in Central Europe to The Great Wall in China We have 3 Regional coordination centers, Budapest (Europe), Dubai (Middle East) and Shanghai (Asia) Regional Centre model allows for 20 hour a day coverage (China comes online while Budapest sleeps) and a 7 day work week as both Dubai and Budapest have weekend operations teams. Move One is also capable of servicing all other destinations through its global network of agents and partners.
The purpose of this slide is to give you a sample of the corporate clients we support across our markets. As you can see we work with a wide range of multi-national and fortune 500 companies. If specifically asked where we work with the above companies, let them know that the marketing materials are put together by our head office and it represents a sample of our current clients. Let them know that you can get back to them with specific locations if they are interested. NOTE : Make sure you know which of the above companies we specifically work with in your region and what services are being provided so that you can discuss with them in more detail
We are very proud of the fact that all Move One offices are EuRA Quality Seal certified. EuRA stands for European Relocation Association and represents a trade group of leading industry relocation companies In order to qualify for the EuRA Quality Seal, companies must submit to an audit of their internal systems by DQS which is one of the biggest independent auditors in the world. EuRA also requires each member to get re-certified every two years
Move One has a quality management program in place that allows us to measure our performance against a set of KPI as a part of our commitment to continual improvement. One of the most important KPI’s is customer feedback. We monitor service scores closely and conduct quarterly reviews at the individual, office and company level. We can also generate client specific KPI reports based on what matters most to you and your organization. We are also happy to provide you with a copy of our quality manual if you would like to review in more detail.
Are you familiar with some of the global Relocation Management Companies? If not – many multi-national companies outsource their relocation requirements to these management consultants who then engage companies like Move One to execute relocation services locally. Move One is a service provider for all leading Relocation Management Companies
In fact, recently some of these same companies have recognized us for service excellence and technological innovation Awards from Left to Right: WRRI – Commitment to Service Excellence 2008 Cartus – Gold Supplier Innovation Award 2008 (tracking system) Cartus – Delivering More Service Award 2006 Brookfield – Most Innovative Provider Award 2008 (Technology) Cartus – Delivering More Service Award 2008
Our commitment to Incorporating the latest technology in our day-to-day operations and client communications, is one of the main points that separates us from our competitors Here are some examples of the interactive online resources Move One has been recognized for: Move One City Guides – city specific information on everything from how to use public transport to how to access medical services.
Expat Echo Blog – city specific blog where expats have the opportunity to share information through a social network.
Move One Corporate Blog – instructional video guides that walk you through the process of securing insurance for personnel effects shipments and regional industry bulletins on everything from changes to immigration policy to rental prices.
All of our relocation staff work on the Radix viaRELO platform which is a Software as a Service (SaaS) application run on a cloud computing system (Note: Ask if they are familiar with SaaS and cloud computing). All data is stored on the Radix global server network and protected by encryption as well as uninterrupted power sources. The Via system complies with the highest security accreditation standards, employing the same level of encryption that is currently used by the international banking community. Move One manages your mobility proces s, captures information from multiple regions and then ensures that all your relocations related data is made available to you through our web-based client portal free of charge. The ViaRelo portal is a service Move One provides , so you only require access to the internet to use the system . Move One is also committed to Consumer Relationship Management as w e strive to align our service with your company’s objectives and then act as an extension of your mobility department , which allows you more time to focus on your core tasks.
As discussed, our clients are able to log into the viaRELO platform using a secure user name and password to do the following: Track services - initiated to Move One Access documents - uploaded by Move One and centrally stored in the viaRELO platform for access at any time Expiration date alerts - are received by our staff ensuring documents are updated on time Service history reports - allow you to review completed services Transfer data to excel - for a set of relocations or relocation expenses Updates in real time – you can see updates moments after they have been entered by us The Via system is also easy to learn and user-friendly which means you won’t have to worry about months of user training to get up and running. Reports can be customized for you upon request. For example, a report on the number of immigration visas procured last year globally or the cost of monthly expatriate utilities in a specific region are easily generated.
Just to recap what makes Move One different: Integrated Relo Solutions – International moving, pet transport, immigration and destination relocation services Regional & Global Coverage – through 52 offices in 41 countries and a diverse network of agent partners. EuRA Quality Seal Certification – is performed all Move One offices every two years by an independent DQS auditor Recognized Industry Leader – Comprehensive quality management program and a top 5 service provider recognized with several service awards from the leading RMC’s (Relocation Management Companies). Innovative Technology – Efficient execution of relocation services through the viaRELO platform and several award winning sites including the Move One City Guides, Corporate Blog and Expat Echo Blog. Service Excellence – Making relocation easier for you with direct access to the viaRELO platform through our Client Portal
I hope the presentation gives you a good idea of what Move One has to offer. Do you have any questions on the presentation? What it would take for Move One to become (insert company name’s) relocation provider?
2009 M1 Sales Intro Speaking Notes R U Specific English
Innovations – Corporate Blog http://blog.moveone.info/
Service Platform <ul><li>viaRELO, our Radix SaaS platform allows all parties to share information via a secure online system </li></ul>
viaRELO Client Portal <ul><li>Transfer data to excel </li></ul><ul><li>Updates in real time </li></ul><ul><li>Expiration date alerts </li></ul><ul><li>Service history reports </li></ul><ul><li>Track services </li></ul><ul><li>Access documents </li></ul>
The Move One Difference <ul><li>Integrated Relo Solutions </li></ul><ul><li>Regional & Global Coverage </li></ul><ul><li>EuRA Quality Seal Certified </li></ul><ul><li>Recognized Industry Leader </li></ul><ul><li>Innovative Technology </li></ul><ul><li>Service Excellence </li></ul>