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PROCESS | TECHNOLOGY | MANAGEMENT
Introduction to InterGlobe Technologies
Our Success DNA
InterGlobe Aviation - ‘IndiGo’ India’s Largest &
Fastest growing Airline
InterGlobe Technology Quotient - Distributor for
Galileo & Worldspan GDSs in India & Sri Lanka
InterGlobe Air Transport - Largest airline
management company in India
InterGlobe Hotels - JV with Accor to build ‘Ibis’
hotels and to manage Accor brands in S. Asia
Lineage
Part of India’s largest travel business group ‘InterGlobe Enterprises’ with experience of over 25
years in building and representing global travel brands
•	 Services across 5 continents in 20
international languages
•	 100% growth in last 5 years
•	 150% growth in delivery capability in last 5 years
•	 110% growth in employee strength in last 5 years
•	 6,500+ travel & technology experts
across 18 nationalities
•	 50 Best Places to Work in India, 2014,
2013, 2012, 2011, 2010, 2009, 2008-
GPTW Institute, USA
•	 Global Services 100 - 2013, 2012, 2011,
2010, 2009
•	 60+ active clients across industry
leaders in travel companies
•	 ISMS 27001:2005, P-CMM Level 3
•	 CMMI Level 5
•	 ISO 9001:2008, PCI DSS 2.0, COPC® 5.1
•	 Business Process Management
•	 Technology Management
•	 Business Services
•	 Expertise on 6 GDS across
30+ travel processes & 100+
travel technologies
Domain
Expertise
Solutions &
Services
Vast
Experience
Quality &
Metrics Focus
Global
Presence
Exponential
Growth
Talent Pool
Industry
Awards
Imagine all travel process and technologies working like a dream and all travel
experiences personalized.
InterGlobe Technologies (IGT) is committed
to enable better travel by delivering highly
differentiated customer experience, enhanced
business process management and domain driven
technology management across the entire spectrum
of the travel, transportation and hospitality domain.
With 100% focus on Travel domain IGT provides
services to Airlines, Travel Management Companies,
Online Travel Agencies, Travel Technology
Companies, Hotels, Railways, Airports, Cruises and
Logistics.
Solutions
Experience from Working with Industry Leaders
Managing highly differentiated customer experience of
Top 3 Airlines
Providing domain driven technology capabilities to
3 of Top 10 Travel Tech
Providing enhanced business process management to
3 of Top 5 OTA’s, TMC’s
Improving customer service & E-SAT of
2 of Top 5 Cruises
Improving technology landscape of
3 of Top 10 Hotel Chains
IGT utilizes its more than 15 years of experience to provide and
develop innovative solutions such as travel big data analytics, social
media management, baggage helpdesk and crew scheduling for the
continuous changing travel industry.
Experience across 30+
travel processes & 100+
travel technologies
Consulting
Analytics
Social Media
Loyalty
Call Center Management
BUSINESS SERVICES
BUSINESS PROCESS MANAGEMENT
TECHNOLOGY SERVICES
Application Services
BI & DW
Architecture Consulting
Ecommerce
Product Implementations
TPF
Core Applications
Testing
Mobility
Customer Service
Sales
Baggage Helpdesk
Content Management
Queues
Ticketing & Fulfillment
Rate Desk
Crew Scheduling
IRROPS
Fare Filing
IGT service portfolio
Americas | Europe | Africa | Middle East | Asia Pacific
InterGlobe Technologies Pvt. Ltd.
InfoTech Centre, 2nd Floor
14/2, Old Delhi-Gurgaon Road
Dundahera, Gurgaon – 122016
Haryana, India
E.: mktg@interglobetechnologies.com
W.: www.interglobetechnologies.com
Visit us at
Global Headquarters
Delivery Center
Operational Presence
State-of-the-art-facilities
Nearly 300,000 sq. feet total space | 24x7 operations |1:1 redundancy on data and voice | 100%
redundancy on power infrastructure | 300+ seats training capacity | Secure delivery facilities with
electronic & physical security | Point–to-Point Lease lines to international sites
Located across the world through delivery centers or operational presence, we offers services through offshore and
onshore delivery model.
Global Presence

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IGT Corporate Profile

  • 1. PROCESS | TECHNOLOGY | MANAGEMENT Introduction to InterGlobe Technologies
  • 2. Our Success DNA InterGlobe Aviation - ‘IndiGo’ India’s Largest & Fastest growing Airline InterGlobe Technology Quotient - Distributor for Galileo & Worldspan GDSs in India & Sri Lanka InterGlobe Air Transport - Largest airline management company in India InterGlobe Hotels - JV with Accor to build ‘Ibis’ hotels and to manage Accor brands in S. Asia Lineage Part of India’s largest travel business group ‘InterGlobe Enterprises’ with experience of over 25 years in building and representing global travel brands • Services across 5 continents in 20 international languages • 100% growth in last 5 years • 150% growth in delivery capability in last 5 years • 110% growth in employee strength in last 5 years • 6,500+ travel & technology experts across 18 nationalities • 50 Best Places to Work in India, 2014, 2013, 2012, 2011, 2010, 2009, 2008- GPTW Institute, USA • Global Services 100 - 2013, 2012, 2011, 2010, 2009 • 60+ active clients across industry leaders in travel companies • ISMS 27001:2005, P-CMM Level 3 • CMMI Level 5 • ISO 9001:2008, PCI DSS 2.0, COPC® 5.1 • Business Process Management • Technology Management • Business Services • Expertise on 6 GDS across 30+ travel processes & 100+ travel technologies Domain Expertise Solutions & Services Vast Experience Quality & Metrics Focus Global Presence Exponential Growth Talent Pool Industry Awards Imagine all travel process and technologies working like a dream and all travel experiences personalized. InterGlobe Technologies (IGT) is committed to enable better travel by delivering highly differentiated customer experience, enhanced business process management and domain driven technology management across the entire spectrum of the travel, transportation and hospitality domain. With 100% focus on Travel domain IGT provides services to Airlines, Travel Management Companies, Online Travel Agencies, Travel Technology Companies, Hotels, Railways, Airports, Cruises and Logistics.
  • 3. Solutions Experience from Working with Industry Leaders Managing highly differentiated customer experience of Top 3 Airlines Providing domain driven technology capabilities to 3 of Top 10 Travel Tech Providing enhanced business process management to 3 of Top 5 OTA’s, TMC’s Improving customer service & E-SAT of 2 of Top 5 Cruises Improving technology landscape of 3 of Top 10 Hotel Chains IGT utilizes its more than 15 years of experience to provide and develop innovative solutions such as travel big data analytics, social media management, baggage helpdesk and crew scheduling for the continuous changing travel industry. Experience across 30+ travel processes & 100+ travel technologies Consulting Analytics Social Media Loyalty Call Center Management BUSINESS SERVICES BUSINESS PROCESS MANAGEMENT TECHNOLOGY SERVICES Application Services BI & DW Architecture Consulting Ecommerce Product Implementations TPF Core Applications Testing Mobility Customer Service Sales Baggage Helpdesk Content Management Queues Ticketing & Fulfillment Rate Desk Crew Scheduling IRROPS Fare Filing IGT service portfolio
  • 4. Americas | Europe | Africa | Middle East | Asia Pacific InterGlobe Technologies Pvt. Ltd. InfoTech Centre, 2nd Floor 14/2, Old Delhi-Gurgaon Road Dundahera, Gurgaon – 122016 Haryana, India E.: mktg@interglobetechnologies.com W.: www.interglobetechnologies.com Visit us at Global Headquarters Delivery Center Operational Presence State-of-the-art-facilities Nearly 300,000 sq. feet total space | 24x7 operations |1:1 redundancy on data and voice | 100% redundancy on power infrastructure | 300+ seats training capacity | Secure delivery facilities with electronic & physical security | Point–to-Point Lease lines to international sites Located across the world through delivery centers or operational presence, we offers services through offshore and onshore delivery model. Global Presence