Business process outsourcing may seem like a simple enough job or industry, especially considering how much the industry has boomed in recent years, but not understanding how it works can lead to more headaches and hassles than you can imagine.

1. Why the Philippines is known as the Best BPO Site
The opportunities the business process outsourcing has provided the Philippines, in terms of
professional and economic growth,is undeniable. The support of the government has in fact
been very evident, allowing major corporations and industries to relocate their BPO services
and BPO consulting to the Philippines; especially since business process outsourcing in the
Philippines is just a facet of a fast-rising offshore industry.
All things considered on the economic front of the call center industry, what are the other
reasons why people love offshoring to the Philippines? Here’s a quick rundown—
1. Get access to smart and promising workforce. Filipinos are known around the world for
their intelligence, eloquence and diligence. Here, you will likely meet more highly-skilled
and competed, natural English-speakers than anywhere else in Asia. An estimated
graduate by 2013 alone is nearly half a million. From that number, 50,000 will be IT
graduates. The country has a literacy rate of 92.6% and an average age of 22.9 year
olds that will give corporations access to young, fluent individuals which they can train
and grow within this industry.
2. Above average academic excellence. In the Philippines, the educational system has
been built to follow the western academic paradigm, with a government that is
consistently striving to improve the quality of education.
3. Neutral accents as an advantage. An accent may not be at the top of the list of priorities
when considering business outsourcing, but it certainly is an edge. Filipinos have the
advantage of being a predominantly English speaking country, due to it’s strong
historical ties with America.
4. Lower business costs. In the realm of business, lowering business costs translates to
higher profits and a lower number of legal holidays as opposed to India, which is
currently the country’s biggest competitor for business process outsourcing.
5. Internet and tech-savvy. As an industry anchored largely on the Internet and
technological support, Filipinos are known for how well they work with the latest
advances online and the Internet making Filipinos more significantly ‘wired in.’
6. Desirable tourist destination. It’s a tropical country, how can you go wrong working in a
tropical country. Over seven thousands islands that you can explore, including some of
the most beautiful beaches recognized all over the world—and offshoring in the
Philippines allows you to experience the best of both worlds: the opportunity to grow
your business and the chance to do so in a country as beautiful as the Philippines.