Error verification, Supply Chain Decision Making, Omni Channel Selling, Multiple Channels/Order Sources, Fulfillment process made easy

1. Order Management
Solution
Group FiO
www.groupfio.com
sales@groupfio.com

2. Pain Points of SMEs





Fulfillment & Logistics
Internationalization
Customer Satisfaction / Loyalty
Finding a Total Solution
The overarching theme: Brand Experience
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3. Why need OMS (Order
Management Solution)?

Cost of acquiring a new customer is 21 times higher than retaining an
existing one

To increase customer lifetime value and strengthen Web loyalty

making the shopping experience hassle-free to incentivize it to existing
customers

Track orders from multiple channels, fulfill them and even update
stock/inventory simultaneously

“USP: Automated Supply Chain Decision Making”
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4. Copyrights with GroupFiO

5. How are customers
solving the pain points?

Using more than 1 software to
manage Multi Channel Selling,
Inventory and Supply Chain
Management

Limiting the number of order
sources

Using platforms like saleswarp,
monsoon ecommerce for selective
(1 or 2) online order sources

Using expensive solutions like
NetSuite, Sage, Epicor, Channel
Advisor etc.
Source:
http://www.softwareadvice.com/distribution/
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6. Our Competitive Edge

Integrate and Automate the orders from all the sources

Order Entry Validation, Error Verification based on geo codes

Supply Chain decision making:
1. Takes the sales order, looks for 3PL/Warehouse to pick, pack,
ship/Drop Ship
2. Decides based on shipping cost, service level and due date
3. Provide purchase order to selected fulfillment
channel in desired format like XML feed etc.
4. Once the order is received by the fulfillment channel, it is
sent to the customer and the system gets updated in terms of
stock and sales order completion

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Confirmation is sent to the customer with updated records on the
Omni Channel Dashboard managed in one place

7. How can we be better?

Mobile Integration (m-Commerce: the new buzzword)

Cross Channel Integration

Shipping Differentiation

Scalability

Social Media Integration

Real time Inventory Feed
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8. Why are we better than our competitors?

All in One Solution for Inventory Management (tracking), Supply Chain
(decision making) and Order Management Solution (order to cash process)
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9. Customer Engagement Strategy

Addressing the pain points with our
solution

Excellent Shipping/Packing/Delivery
Options to induce loyalty

Cross Channel Integration to widen the
reach to customers

Pitching the USP: Multiple Order Sources
handled in one platform, AUTOMATED
AND INTEGRATED ORDER FULFILLMENT
PROCESS. Complexity turning to
Simplicity with myFiO OMS.

FREE TRIAL ACCOUNT 30 DAYS

Flexible Implementation

Excellent Support Model
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10. Our Success Stories

Linen Chest
Group FiO helped us really understand how to exploit the internet’s amazing
potential. For the first time were actually making money online instead of just
spending money. Thanks Guys!
Jose Linhares
CEO
Linenchest.com
GROUP FiO
Canada, Contact: 647-537-3517
Email: sales@groupfio.com
Web: www.groupfio.com