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1. Trust, Justice & Ethics
ORGANIZATIONAL BEHAVIOR course – @HNU _ MBA

2. 1. It is often difficult to assess the ability, benevolence, and integrity of authorities accurately
2. In such circumstances, employees need some sort of observable behavioral evidence
3. Justice provides that sort of behavioral evidence because authorities who treat employees
more fairly are usually judged to be more trustworthy

3. JUSTICE
• It reflects the perceived
fairness of an authorities'
decision making.

4. FOUR TYPES
of JUSTICE
1
FOUR TYPES
of JUSTICE
2
FOUR TYPES of
JUSTICE
3
FOUR TYPES of
JUSTICE
4

5. FOUR
TYPES of
JUSTICE
1
FOUR
TYPES of
JUSTICE
2
FOUR
TYPES of
JUSTICE
3
FOUR
TYPES of
JUSTICE
4
DISTRIBUTIV
E JUSTICE

8. FOUR
TYPES of
JUSTICE
1
FOUR
TYPES of
JUSTICE
2
FOUR
TYPES of
JUSTICE
3
FOUR TYPES
of JUSTICE
4
DISTRIBUTIVE
JUSTICE
PROCEDURAL
JUSTICE

10. FOUR TYPES
of JUSTICE
1
FOUR
TYPES of
JUSTICE
2
FOUR
TYPES of
JUSTICE
3
FOUR TYPES
of JUSTICE
4
DISTRIBUTIVE JUSTICE PROCEDURAL JUSTICE INTERPERSONA
L JUSTCE

11. Interpersonal justice
o Perceived fairness of treatment from authorities
Fostered when authorities adhere to two rules:
Respect rule – treating employees in a dignified manner
Propriety rule – refraining from making improper remarks
o Interpersonal injustice occurs when authorities bad-mouth
Employees; criticize, berate, embarrass or humiliate them in
public; or refer to them with racist or sexist labels.

12. FOUR
TYPES of
JUSTICE
1
FOUR TYPES
of JUSTICE
2
FOUR TYPES
of JUSTICE
3
FOUR
TYPES of
JUSTICE
4
DISTRIBUTIVE JUSTICE PROCEDURAL JUSTICE INTERPERSONAL JUSTICE INFORMATIONA
L JUSTICE

13. Informational justice
o Perceived fairness of communications from authorities
Fostered when authorities adhere to two rules:
Justification rule – explaining decision-making procedures and
outcomes in a comprehensive and reasonable manner
Truthfulness rule – communicating honestly

14. FOUR
TYPES of
JUSTICE
1
FOUR
TYPES of
JUSTICE
2
FOUR
TYPES of
JUSTICE
3
FOUR
TYPES of
JUSTICE
4
DISTRIBUTIVE
JUSTICE
PROCEDURAL
JUSTICE
INTERPERSONAL
JUSTICE
INFORMATIONAL
JUSTICE

15. CLICK here for COMPANY JUSTICE ISSUES