Have you ever wondered what they look like the playing out of different disruptive and
competitive business strategies - blue ocean, red ocean, crossing the chasm, differentiated, low cost and stuck in the middle etc.? This presentation suggests a way of visualizing the geometry of these behaviors.
2. “I’m interested in re-architecting society. Business is just one tool for
achieving this goal. It’s definitely the best tool we’ve found for unleashing the
power of disruptive technology at mass scale… It certainly works better than
government.”
-- Sean Parker
3. Introduction
A construct in the dynamical systems theory known as the cusp
catastrophe can be used to describe the dynamics of disruptive
business strategies.
4. The Cusp
The cusp consists of two parts:
• a behavior surface, and
• a control plane
The folds in the behavior surface are projected down onto a
bifurcation set in the control plane which consists of two lines
joining in a cusp.
6. The Cusp
As the two parameters of the control plane are varied, a control point
traces out a path called the control trajectory. At the same time, a
behavior point moves along a trajectory in the behavior
surface, directly above the control trajectory. Smooth variations in the
control parameters almost always result in smooth variation in the
behavior variable. The only exceptions occur when the control
trajectory crosses the bifurcation set. If the bifurcation set is crossed
from the inside to the outside, a disruptive change or a sudden jump in
the behavior trajectory will occur.
14. Crossing the Chasm
“Then comes a period during which the rest of the world watches to see if
anything can be made of this; that is the chasm. If in fact something does
come out of it – if a value proposition is discovered that can predictably be
delivered to a targetable set of customers at a reasonable price – then a new
mainstream market forms, typically with a rapidity that allows its initial
leaders to become very, very successful.”
-- Geoffrey Moore
16. Differentiated, Low Cost and Stuck in the Middle
• Any point in the bifurcation set, especially those in the
middle, exhibits a behavior tendency “to flip back and forth
over time among the generic strategies” of the stuck in the
middle.
• The stuck in the middle is further signified by the appearance
of a cusp-shaped pocket of compromise behavior midway
between the two extreme behaviors of differentiated and low
cost represented by the upper and lower surfaces of the cusp.
17. Aspiration Map
• In the context of disruptive business strategies, the control
plane of the cusp can be approximated by what is known as
the aspiration map. The bifurcation set in the plane would
correspond to a place on the map appropriately called the
disruptive innovation model.
• Reference of the aspiration map:
http://www.slideshare.net/RodKing/meta-tools-for-business-model-
project-management-dr-rod-king
18. Shifts in Customer Delight and
Thermodynamic Phase Transitions
• Same equation describes both cusp catastrophe and phase
transitions in thermodynamics.
• The phase transition from gas to liquid may serve as a
metaphor for the shift in customer delight from a state of
being scattered (gas) or distraction to a state of being
concentrated (liquid) or devotion.
19. Conclusion
Using the cusp catastrophe of the dynamical systems
theory, disruptive business strategies can be modeled and
visualized for insights and potentially for predictions.
20. References
• Jones, Dixon D. (1975), The Application of Catastrophe Theory to
Ecological Systems
• Kim, W Chan and Mauborgne, Renee (2005), Blue Ocean Strategy
• Moore, Geoffrey (1991), Crossing the Chasm
• Porter, Michael (1980), Competitive Strategy
• Scheffer, Marten (2009), Critical Transitions in Nature and Society
• Thom, Rene (1975), Structural Stability and Morphogenesis
• Zeeman, Christopher (1977), Catastrophe Theory: Selected Papers
1972-1977
Editor's Notes
Geoffrey Moore’s insight: After having delighted a few visionary customers in an early market, in order to appeal to new customers in a mainstream market, who are predominantly pragmatists in orientation, a new product will need to offer not only advanced features but also ease of use and low lost.
The behavior surface of the canonical cusp catastrophe is diffeomorphic to the surface represented by the equation describing the changing state from gas to liquid. The phase transition from gas to liquid may serve as a metaphor for the shift in customer delight from a state of being scattered (gas) or distraction to a state of being concentrated (liquid) or devotion.