In the modern world, effective and efficient healthcare administration is critical for the well-being of both patients and healthcare practitioners. That's why we're so excited to introduce our cutting-edge healthcare management system, which is set to change the way healthcare organizations function.

1. A Healthcare Management System(HMS) is a software platform that facilitates
the management of healthcare organizations by automating administrative,
financial, and clinical tasks. It can help manage patient records, appointments,
billing, insurance claims, and inventory management, among other things. This
can result in improved patient care, increased efficiency, and cost savings.
Advantages of HMS
Key HMS Features
What is the definition of a healthcare management system?
A healthcare management system is essentially a cloud-based web medical management
framework that registers and includes data from every single department in order to
automate all internal tasks.
Healthcare
Management System
Decreased workload and burnout.
Clear development strategy.
Decreased budget.
High customer satisfaction.
Patient scheduling system
Mobile applications
Billing
Lab management
Inventory management
Data analytics and reporting
Electronic medical reporting (EMR) management

2. A healthcare management system software aims to cover a wide range of duties, such as
optimizing medics' workflows, providing improved patient experiences, and everything in
between, such as lowering administrative expenses and errors.
Clinicians, patients, medical supplies, laboratory results data, insurance, medical bills,
doctor appointments, and reports are all consolidated in HMS.
Consider a healthcare system that lacks an accurate medical facility management system: it
struggles to retain quality employees, provides poor patient care, and isn't even profitable.
Doesn't it sound bad? You may be confident that every assignment is being handled
effectively with the right HMS!
You may be wondering what specific benefits HMS (Healthcare Management System)
provides for both clinicians and patients now that you've discovered that it ensures that a
huge amount of clinical, operational, and financial information is handled, collected, and
integrated into a digitized area.
Grapes HMS is the perfect solution for the Hospital management systems
Grapes have been revolutionizing the healthcare industry by offering automation in
different aspects
Our main focus is on developing a single solution for all the software requirements inside a
hospital. The one-stop solution is named Grapes. Our primary target is to digitalize
healthcare data. Hospital information is integrated with clinical information systems and
financial information systems. So that we are providing not just an EMR software but an
advanced level called IDMR. In our software clinical data and medical image data are
functioning together.
OUR VISION
Our vision is to become the most sought-after hospital management solution in the market
solely on the basis of competence among others, which are backed up by international
names. We envision innovating and developing new technologies, adapting and developing
existing technologies, and modulating prevailing technologies in other domains for the
advancement of the existing platform for the hospital management
Grapes is the all-in-one hospital management system with integrated digital medical
records now with a teleconsultation facility.

3. Grapes Modules
Patient Registration
From traditional registration by Receptionist to Self-registration by the patient via mobile
phone with a QR code & through KIOSKis available If there is a VIP patient or
Emergency patient, the Receptionist or PRO can register them through VIP Registration
and Bedside Registration. Customer registration is also available. Medical camp
registration is available for online and offline registration when conducting a Medical camp
in remote areas.
OPD Management
Computer and TV integrated Normal queue management system. Kiosk IP TV and patient
mobile phone connected to SmartQ management. Its advantage is that the patient gets an
Al-enabled time calculation which helps in managing time effectively. It is single QR code
based which helps the entire OPD flow. 100% paperless and auto-generated files using
paper options are available. Doctors can use EMR on desktops, tablets, and mobile phones.
Patient's basic clinical information and imaging can be loaded and through intermediate
nursing stations, vitals, previous medication, and medical history can be entered and visible
to doctors. The voice-to-text translation is available for doctors in prescriptions and notes.
Doctors desk
Doctors interact with their patients at a doctor's Desk, therefore patient profiles should be
straightforward and comprehensive. They should contain all the information required to
help the doctor make a choice, you can also refer to previous appointments and admissions,
reports, prescriptions, and results. This electronic prescription option helps you and your
patients both save time. You may now write prescriptions ( for lab and radiology,
pharmacy, procedures, etc.) more quickly. After that, in-network pharmacies offer refills.
Pharmacy
Fully automated billing integrated with CPOE. Semi-automatic and manual billing are also
possible. Rack-based dispensing is integrated. Medicine vocabulary integrated dispensing
window is available. Untouched Robotic dispensing Fully automated Nil stock reference.
Billing
Multiple window billing. Brand or chemical name-based billing. Multiple store and
counter combinations are possible. Direct GST reports can be created. Multiple payment

4. modes and wallet integration are available. Different modes of sales rate policies are
possible.
Lab Management
Fully automated/manual billing is possible. Sample collection and barcode generation for
department-wise or specimen-wise combinations are possible. Sample acceptance direct
integration with equipment for LIS. The result can be synchronized automatically.
Bidirectional interfacing. Multiple types of report formats are possible. Protocols like HL7,
ASTM, etc. are embedded for lis. Result in approval and digital signature. Abnormal value
alerts. Critical value alert. age/gender base reference value settings. Multiple organism
reporting formats. Lab trent result. QR code-based cloud result for RTPCR. Online result
viewing facility for patients and doctors. The auto calculation for the derived result. the test
can be mapped for different equipment. Segregation for outsourced investigations. TAT for
quality assurance.
Radiology
Automatic and Manual billing. PACS integrated. DICOM viewer integrated Unlimited
modality PACS connectivity. Radiology reporting (based on templates.) DICOM
distribution across hospitals. Result evaluation. Radiologist time share calculation.
Radiology scheduling.
IPD Management
Admission proposal from OPD. Advanced room blocking and room booking for the future
are available. Room shift. Room vice, category-wise tariff rate settings Multiple room
allocation for a single person (bystander facility). Automated rate calculation as per the
category of rooms.Discharge proposal and automated discharge billing. Categorized wallet
facility and multiple payment modes available. Different modes of discharge are possible.
Nursing Station
100% paperless IDMR-enabled nursing station. From initial assessment, to discharge
summary can be done. The hybrid architecture of IDMR will support you in doing bedside
assistance online. Fully automatic drug charting, vital charting, and quality management
are available. Nursing station inventory management.
Insurance & TPA
This module is integrated into the inpatient management module which enables 100%
paperless registration. Pending claims, received payments, IP bill details, etc can be viewed

5. in a single window. Essentiality certificates can be created easily Bills can be generated by
the chemical name of the medicines. Corporate bills can be created.
MRD Management
Even though we promote EMR and the paperless concept, a supporting module is
provided for the hospitals that need to use paper records. ICD integration of all kinds of
vocabulary digitalization of existing health records can be made through G scanner and G
tagging. Through our MRD system, you can go 100% digital. This provides accuracy and
transparency in the file system. The speed of file movement will be higher.
Blood Bank
Donor registration. The issued blood list can be viewed. Screening and collection of blood.
Cross-match checking is available in this module. Stock reports can be taken.
OT Management
A wide variety of features like surgical notes, anesthetic notes, partograms, and
consignment stock surgical consumable packages are available. Surgery bills will be
generated automatically. Multiple tariff rates can be assigned
Diet Management
The Dietary Management module of the software manages the dietary needs of patients. It
helps to create a day-wise meal plan for breakfast, lunch, and dinner It helps in meal
ordering and scheduling, and the changing of requests as per dietitian directions. Calorie
calculation is also possible.
Dialysis Management
A complete dialysis management module is available. Dialysis schedules can be prepared
early and can be fed to the system. Vital signs and dialysis registers can be maintained in
the system itself. Previous dialysis data is also available. Pre-dialysis and post-dialysis
patient details can be viewed.
CSSD Management
Stocks can be added department-wise. Transferring and receiving items in a single window.
Sterilization can be done on all un-sterilized items which is available in the CSSD. Transfer
can be done either by entering a list of items to be transferred or by loading a received
request. View the stock of a department and use them. packages can be defined and can be
used to transfer and receive items. Creating machines And processes

6. Store & Inventory
Medicine, Lab, Surgery, and General stores are available. Automated and manual order
preparation is available. The purchase orders can be prepared quickly and e-mailed them
directly to the suppliers from anywhere. Simple purchase order makes it easy to know
what's been done and who's been involved every step of the way. The re-order level can be
automatically assigned. This will notify nil stock and expiry date of items to you.
Asset Management
Features like asset entry. Allocation, tracking, and distribution are in this module for the
better usage of assets in the hospital. Maintenance, depreciation cost calculation, and to-do
alerts help the management in maintaining the smooth workflow of the hospital.
Physiotherapy
A wide variety of features like Scheduling, billing, and many more are available Maintains
a schedule for the patient's Physiotherapy sessions. EMR-related functionalities are enabled
for better patient management.
Endoscopy
Direct video recording is available with our software. Report generation is easily done.
EMR is also integrated which makes easy for doctors to access patient status and other
details.
Audiology
Functionalities related to Audiology departments are integrated. Clinical notes can be
prepared easily in a single window. Procedures can be added. Audiogram recording is
possible.
Linen Management
In hospitals, Linen has an important role. Purchasing of Linen, Quality controlling
Utilization inward and nursing stations, Taking back and giving to Laundry and
distributing it back to wards, and all other procedures are managed in this module.
Housekeeping
Every detail related to patient admission to discharge will be updated. Cleaning requests in
between this period will be updated frequently through this module. Cleaning persons can

7. update their jobs after completion. An emergency calling system is enabled to notify
housekeeping employees.
HR Management
Biometric attendance devices can be directly connected to Grapes. Duty rosters and leave
management can be done based on the data from the biometric devices. Payroll processing,
salary structure assign leave policy, and many other features are available.
BioMedical Department
A complete list of assets/equipment in the department can be viewed. Segregated view for
damaged and under-service equipment. A list of work schedules, and completed jobs
assigned to employees can be also viewed.
To Do & Task Register
Reminders can be set in this module. Which will notify you at the proposed time. Separate
view for finished, missed to-do lists.
Complaint Register
Department-wise complaints can be viewed and registered. The status of the complaint
and priority setting is also available.
Intra Mail
Mails and messages can be sent department-wise or individually within a hospital. GBox is
available where unusual activities will be mailed for administrative purposes.
News Desk
Daily affairs inside a hospital are shown in this module. This will help the employees to
understand the working atmosphere of the hospital.
Grapes DB Studio
An automated and dedicated Data Base system is available for easily accessing and
working with a database of the hospital. Secured data management and dynamic reporting
can be done through Grapes DB studio.

8. Accounts
HMS integrated accounts Single click posting of summary of daily transactions Voucher
entries: Receipt, Payment, Contra, Journal. Cheque printing. Supplier payment.Bank
reconciliation Daybook, Ledger book, Trail Balance, P&L Balance Sheet.
MIS Report
MIS Reports module provides more than 3000 reports that are vital and critical to the
management. It has a Dashboard for Administrators for getting various statistical data like
evaluations, business analytics, evaluation data, analytics, Collection reports, quality-related
reports, business evaluation, and many more. MIS can also be accessed through our mobile
app.