FINAL EXAMS FINAL ANSWERS FINAL QUESTIONS

1. MGT 307 FINAL EXAMS
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1) Organizational behavior goals include all of the following EXCEPT:
2) __________ is a multidisciplinary field devoted to understanding individual and group
behavior, interpersonal processes, and organizational dynamics.
3) Organizational behavior is an interdisciplinary body of knowledge with strong ties to all of the
following disciplines EXCEPT:
4) Which of the following statements about the management of organizational culture is NOT
correct?
5) In the context of the three important levels of cultural analysis in organizations, the level
referred to as __________ can play a critical part in linking people together and can provide a
powerful motivational mechanism for members of the culture.
6) Three important levels of cultural analysis in organizations are __________.
7) A person who is a __________ assumes a unique responsibility for work that is accomplished
largely through the efforts of other people.
8) Henry Mintzberg identified a set of roles that managers perform. These roles are grouped into
which of the following three categories?
9) Scientific methods models are simplified views of reality that try to identify major factors and
forces underlying real-world phenomenon.
10) The difficulties with cross-cultural communication are perhaps most obvious with respect to
__________.
11) __________ are important to spot since non-verbals can add insight into what is really being
said in face-to-face communication.
12) Which of the following statements about cross-cultural communication is NOT accurate?
13) Each of the following is a characteristic of high-performance teams EXCEPT:
14) __________ may exist at all levels of responsibility, from the individual work unit composed
of a team leader and team members to the top management team composed of a CEO and other
senior executives.
15) __________ typically work with a target completion date and disband once their purpose has
been fulfilled.

2. 16) The conflict management style of __________ involves being both cooperative and
assertive. This style is characterized by trying to fully satisfy everyone’s concerns by working
through differences and finding and solving problems so that everyone gains.
17) Sheila is assertive and uncooperative in dealing with others during conflict. She goes against
the wishes of others and uses her authority to gain compliance. Sheila uses which conflict
management style?
18) Whenever he is involved in a disagreement, Harry tries to partially satisfy both his concerns
and the other party’s concerns through bargaining and appropriate trade-offs. Harry uses which
conflict management style?
19) Which of the following is the correct order of Maslow’s needs from the lowest (lower-order
need) to the highest (higher-order need)?
20) In the context of motivation, direction refers to __________.
21) Content theories attempt to explain work behaviors based on _______________.
22) Research indicates that diversity among team members rarely creates performance
difficulties early in the team’s life or stage of development.
23) Diversity offers a rich pool of information, talent, and varied perspectives that can help
improve team problem solving and increase creativity
24) Even though homogeneous teams may struggle in the short run to resolve issues, they are
also likely to develop enhanced performance potential once things are worked out.
25) Job burnout manifests itself as a loss of interest in and satisfaction with a job due to stressful
working conditions.
26) Stress is a state of tension experienced by individuals facing extraordinary demands,
constraints, or opportunities.
27) Employee assistance programs are designed to provide help to employees who are
experiencing personal problems and the stress associated with them.
28) Directives falling within the zone of indifference are __________.
29) In today’s modern organization the base for power and politics rests on a system of authority.
Which of the following statements about legitimacy regarding power is NOT correct?
30) Which one of the following statements does NOT provide an accurate description of Stanley
Milgram’s experiments?

3. 31) A high-performing team can be created by communicating high-performance standards,
having members spend time together, creating a sense of urgency, making sure members have
the right skills, and rewarding high performance.
32) A high-performing team can be created by finding ways to create early successes,
establishing clear rules for team behavior, setting the tone in the first team meeting, and, as a
leader, modeling expected behaviors.
33) High-performance teams have strong core values that help guide their attitudes and behaviors
in directions consistent with the team’s purpose.
34) Four of the CLT leadership dimensions are:
35) All of the following statements about full-range leadership theory are true EXCEPT:
36) Often self-leadership activities are divided into these three broad categories:
37) One of the foremost trends in management involves using information technology to
streamline operations and reduce staff in order to lower costs and raise productivity.
38) Large systems tend to be susceptible to the boiled frog phenomenon, wherein managers fail
to monitor their environments, recognize the important trends, or sense the need for change, and
consequently their organizations slowly lose their competitive edge.
39) The __________ and the __________ are important ways in which firms learn to co-evolve
by altering their environments.