FINAL EXAMS FINAL ANSWERS FINAL QUESTIONS

1. MGT 307 FINAL EXAMS
CLICK HERE TO DOWNLOAD
1) __________ is a multidisciplinary field devoted to understanding individual and group
behavior, interpersonal processes, and organizational dynamics.
2) Scientific methods models link _________________ - presumed causes, with
_________________ - outcomes, of practical value and interest.
3) From its scientific heritage, organizational behavior has developed all of the following
EXCEPT:
4) In the context of the three important levels of cultural analysis in organizations, the level
referred to as __________ can play a critical part in linking people together and can provide a
powerful motivational mechanism for members of the culture.
5) Three important levels of cultural analysis in organizations are
6) Managers can modify the __________ of culture, such as the language, stories, rites, rituals,
and sagas.
7) According to the research conducted on the nature of managerial work, which of the following
is false?
8) Scientific methods models are simplified views of reality that try to identify major factors and
forces underlying real-world phenomenon.
9) When it comes to ethics and morality, scholar Archie B. Carroll draws a distinction between
__________.
10) __________ are important to spot since non-verbals can add insight into what is really being
said in face-to-face communication.
11) The difficulties with cross-cultural communication are perhaps most obvious with respect to
__________.
12) Which of the following statements about the role of language in cross-cultural
communication is NOT correct?
13) Each of the following is a characteristic of high-performance teams EXCEPT:
14) __________ typically work with a target completion date and disband once their purpose has
been fulfilled.
15) __________ may exist at all levels of responsibility, from the individual work unit composed
of a team leader and team members to the top management team composed of a CEO and other
senior executives.
16) Suppose that a manager responds to a disagreement between subordinates by saying: “I don’t
want to get in the middle of your personal disputes.” This manager is using which conflict
management style?
17) Sheila is assertive and uncooperative in dealing with others during conflict. She goes against
the wishes of others and uses her authority to gain compliance. Sheila uses which conflict
management style?

2. 18) Ken is being cooperative but unassertive with his employees during a conflict situation. He
tries to smooth over their differences but it only produces a false sense of harmony among them.
Ken is using which conflict management style?
19) Process theories focus on _________________.
20) Content theories attempt to explain work behaviors based on _______________.
21) In the context of motivation, persistence refers to __________.
22) Unlocking the full potential of teams and teamwork rich in diversity is one of the great
advantages of high-performance organizations.
23) Research indicates that diversity among team members rarely creates performance
difficulties early in the team’s life or stage of development.
24) Which of the following statements about heterogeneous teams is not accurate?
25) Job burnout manifests itself as a loss of interest in and satisfaction with a job due to stressful
working conditions.
26) Employee assistance programs are designed to provide help to employees who are
experiencing personal problems and the stress associated with them.
27) Stress is a potential source of both anxiety and frustration, which can harm the body’s
physiological and psychological well-being over time.
28) In today’s modern organization the base for power and politics rests on a system of authority.
Which of the following statements about legitimacy regarding power is NOT correct?
29) Directives falling within the zone of indifference are __________.
30) Which one of the following statements does NOT provide an accurate description of Stanley
Milgram’s experiments?
31) A high-performing team can be created by communicating high-performance standards,
having members spend time together, creating a sense of urgency, making sure members have
the right skills, and rewarding high performance.
32) A high-performing team can be created by ensuring that new information is kept to a
minimum and by giving negative feedback.
33) High-performance teams have strong core values that help guide their attitudes and behaviors
in directions consistent with the team’s purpose.
34) Four of the CLT leadership dimensions are:
35) _________________ is often used in combination with vertical leadership.
36) All of the following statements about full-range leadership theory are true EXCEPT:
37) Large systems tend to be susceptible to the boiled frog phenomenon, wherein managers fail
to monitor their environments, recognize the important trends, or sense the need for change, and
consequently their organizations slowly lose their competitive edge
38) Large systems tend to be susceptible to the __________, wherein managers fail to monitor
their environments, recognize the important trends, or sense the need for change, and
consequently their organizations slowly lose their competitive edge.
39) The obvious organizational design response to uncertainty and volatility is to opt for a more
__________ form.