1. Measure Phase:
Select Measures
How To Select Process Measures

2. • A quantified value or characteristic
• Some examples:
• Cycle Time (seconds, minutes,
hours)
• Size (height, width, length)
• Attribute Counts (types of loans,
gender, products)
What Is A Measure?

3. Choosing A Measure
• An output measure tracks what comes out of the
process
• The total Cycle Time is made up of the series of
process measures
• Select process measures that are most likely to have
an impact on the output

4. Start Improving Today.
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