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DAY 13
GENERAL LISTENING
QUESTIONS 1-10
Questions 1-4 Complete the table below:
Write NO MORE THAN THREE WORDS AND/OR NUMBERS for each answer.
GOODBYE PARTY FOR JOHN
Example Answer
Date 22nd December
Venue: 1……………
Invitations (Tony)
Who to invite: -- John and his wife
-- Director
-- the 2……………….
-- all the teachers
-- all the 3………….
Date for sending invitations: 4…………….
Present (Lisa)
Collect money during the 5……………
Suggested amount per person: $ 6……………..
Check prices for: -- CD players
-- 7…………..
-- coffee maker
Ask guests to bring: -- snacks
-- 8………………
-- 9……………….
Ask student representative to prepare a 10……………….
SECTION 2 Questions 11-20
Questions 11-15 Choose the correct letter, A, B or C
11 To find out how much holidays cost, you should press button
A one.
B two.
C three.
12 Travelite currently offer walking holidays
A only in Western Europe.
B all over. Europe.
C outside Europe.
13 The walks offered by Travelite
A cater for a range of walking abilities.
B are planned by guides from the local area.
C are for people with good fitness levels.
14 On Travelite holidays, people holidaying alone pay
A the same as other clients.
B only a little more than other clients.
C extra only if they stay in a large room. ·
15 Entertainment is provided
A when guests request it.
B most nights.
C every night
Questions 16-20 Complete the table below:
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Length of holiday Cost per person (including
all accommodation costs)
Special offers included in price
3 days 16 $ ....................... Pick up from the 17
························
7 days $350 As above plus
• book of 18 ........................
• maps
14 days 19 $ ....................... As above plus membership
Of a 20 ........................
SECTION 3 Questions 21-30
Questions 21-26 Complete the table below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER/or each answer.
EXPERIMENT Equipment Purpose
Experiment 1 21…………………….. and a
table
To show how things move on a
cushion of air
Experiment 2 Lots of paperclips To show why we need standard
22…………………………………..
Experiment 3 23 ………………………….
and a jar of water
To show how
24……………………….grow
Experiment 4 Cardboard, colored pens and a
25
……………………………..
To teach children about how
26…………………….is made up
Experiment 5 A drill, an old record, a
pin/needle, paper, a bolt
To make a record player in order to
learn about recording sound
Questions 27-30 What problems do the speakers identify for each experiment?
Choose the answers from the box and write the letters A-H next to questions 27-30:
Problems
A too messy
B too boring
C too difficult
D too much equipment
E too long
F too easy
G too noisy
H too dangerous
Experiment 1 : 27 ………………………
Experiment 2 : 28 ……………………..
Experiment 3: 29……………………….
Experiment 4: Example F
Experiment 5: 30 …………………………..
Question 31-34 Complete the table below:
Write NO MORE THAN THREE WORDS AND/OR NUMBERS for each answer
Sharks in Australia
Length largest caught: 16 meters
Weight heaviest: 31 ………………..kg
Skeleton cartilage
Skin texture rough barbs
Swimming aide fins and 32……………
Food gathered from the ocean 33…………….
Sharks locate food by using their 34………….
Question 35-38 Choose the correct letter A, B or C.
35. Shark meshing uses nets laid
A along the coastline.
B at an angle to the beach.
C from the beach to the sea.
36. Other places that have taken up shark meshing include
A South Africa.
B New Zealand.
C Tahiti.
37. The average number of sharks caught in nets each year is
A15
B 150
C 1,500
38. Most sharks are caught in
A spring.
B summer.
C winter.
Question 39-40 Choose TWO letters A-E
Which TWO factors reduce the benefits of shark nets?
A nets wrongly positioned
B strong waves and currents
C too many fish
D sharks eat holes in nets
E moving sands
F nets too short
G holes in nets scare sharks
DAY AM
GENERAL READING
READING PASSAGE 1
Questions 1 – 8
Look at the five advertisements, A-E.
Write the correct letter, A-E , in boxes 1-8 on your answer sheet.
A International Language Centre
B Global Language Learning Centre
C Tafe International
D Club Francais
E University of Canberra
Which advertisement mentions
1 up-to-date teaching systems?
2 that the institution has been established for a significant time?
3 examination classes?
4 that arrangements can be made for activities outside class?
5 the availability of courses for school students?
6 language teaching for special purposes?
Which TWO advertisement mentions
7 a wide variety of language choices?
8 evening classes?
Questions 9-13
Read the notice about road works below. In boxes 9-13 on your answer sheet write:
TRUE if the statement is true
FALSE if the statement is false
NOT GIVEN if the information is not given in the notice
9 The road will be closed for two days and not re-opened until Monday.
10 The road will be open as far as Little Street.
11 Work on the road will continue each weekend for the next month.
12 Temporary traffic lights will operate at intersections with Main Street.
13 There will be bus services to the university throughout the weekend.
MAIN STREET, GATTON RE-DEVELOPMENT
ROAD WIDENING TO AFFECT WEEKEND TRAFFIC AND
BUS
SERVICES TO THE UNIVERSITY CAMPUS
The next stage in the re-development of the roads in the town of
Gatton will
mean that Main Street will be closed between Little and Denning
Streets
from 6am on Saturday, 12 August to 6pm on Sunday, 13 August.
The
intersections of these streets with Main Street will not be affected.
We expect that the work will be completed at this time without
further
disruption to traffic.
Motorists should note that Main Street will be closed over the
weekend
during the hours indicated.
No university bus services will operate through the area between
Little and
Denning Streets. However, alternative services will operate on bus
routes
566 and 45 between Gatton Road, the town centre and the
university.
The Transport and Roads Department apologises for any
inconvenience
caused while improvements are in progress.
Reading passage 2:
Questions 14-20
Read the passage about personal computers below and look at the statements below (Questions 14-20).
In boxes 14-20 on your answer sheet write
TRUE if the statement is true
FALSE if the statement is false
NOT GIVEN if the information is not given in the passage
14 There are two computers and two printers available for public use at the library.
15 You can buy floppy disks at the information desk.
16 The information desk is closed at weekends.
17 It is essential to reserve a computer three days in advance if you want to use one.
18 If you are more than a quarter of an hour late, you could lose your reservation for the computer.
19 Library employees do not have detailed knowledge of computers.
20 The library runs courses for people who want to learn about computers.
PERSONAL COMPUTERS AVAILABLE FOR PUBLIC TO USE
• 2 personal computers are available, for a fee of $5.00. There is also an ink jet printer attached to each terminal.
The library has a number of commercially available programs for word processing and spreadsheets.
• A4 paper can be bought from the desk if you wish to print your work. Alternatively you can bring your own
paper. If you wish to store information however, you will need to bring your own floppy disk.
Bookings
Because of high demand, a maximum of one hour's use per person per day is permitted. Bookings may be made
up to three days in advance. Bookings may be made in person at the information desk or by phoning 8673 8901
during normal office hours. If for some reason you cannot keep your appointment, please telephone. If the
library is not notified and you are 15 minutes late, your time can be given to someone else. Please sign in the
visitors' book at the information desk when you first arrive to use the computer.
Please note that staff are not available to train people or give a lot of detailed instruction on how to use the
programs. Prior knowledge is, therefore, necessary. However, tutorial groups are available for some of the
programs and classes are offered on a regular basis. Please see the loans desk for more information about our
computer courses.
Read the text below and answer Questions 21-27.
Careers with Kiwi Air
Flight Attendants – Recruitment and Training Process
Recruitment
The position of Flight Attendant is one of prestige and immense responsibility. Recruitment is conducted
according to operational demands and there can be periods of up to 12 months where no new intake is required.
However, applications are always welcomed.
After you submit your initial application online, the Kiwi Air HR Services Team review the details you have
provided. Candidates whose details closely match the requirements of the position are then contacted via email
advising that their application has progressed to the next stage of the recruitment process. Potential candidates
are then asked to attend a Walk-In Day. This could occur several weeks or months after the original application
has been submitted depending on current needs.
The Walk-In Day consists of a brief presentation about the role and a short interview. Candidates who are
successful on the Walk-In Day are notified within 10 days and invited to attend an Assessment Centre. Please
note that candidates are required to pass a swimming test before attending the Assessment Centre. At the
Assessment Centre, candidates attend an interview as well as participating in a number of assessments. Verbal
references are then requested, and candidates attend a medical check.
At times, there may not be a need to recruit for Flight Attendant positions. However, the company continuously
maintains a ‘recruitment pool’ of those who have completed the Assessment Centre stage. These candidates are
contacted when a need for Flight Attendants is established, and attend a full interview before a decision is made
on whether to extend an offer of employment.
Due to the volume of applications received, Kiwi Air is not able to offer verbal feedback to candidates at any
stage of the recruitment process. Unsuccessful candidates may reapply at any time after 12 months from the
date at which their applications are declined.
Training
Upon being offered a role as a trainee Flight Attendant, a 5-week training course is undertaken at our Inflight
Services Training Centre in Auckland. This covers emergency procedures, customer care and service delivery,
and equipment knowledge. To successfully complete the course, high standards must be attained and
maintained in all subjects.
Questions 21 – 27
Complete the flow-chart below.
Choose NO MORE THAN TWO WORDS from the text for each answer.
Write your answers in boxes 21 -27 on your answer sheet.
Flight attendants of Kiwi Air – Recruitment and Training Process
READING PASSAGE 3
Questions 27- 40
Read the passage below and answer the questions from 27-40.
Question 27
From the list below choose the most suitable title for the whole of the Reading Passage. Write the
appropriate letter A-D in box 27 on your answer sheet.
A Pollution control in coal mining
B The greenhouse effect
C The coal industry and the environment
D Sustainable population growth
Questions 28-31
The Reading Passage has four sections A-D.
Choose the most suitable heading for each section from the list of headings below.
Write the appropriate numbers i-viii in boxes 28-31 on your answer sheet.
List of Headings
i Global warming
ii The dangers of the coal industry
iii Superclean coal
iv Environment protection measures
v Coal as an energy source
vi Coal and the enhanced greenhouse effect
vii Researchand development
viii Mining site drainage
28 Section A
29 Section B
30 Section C
31 Section D
A Coal is expected to continue to account for almost 27 per cent of the world’s energy needs. However, with
growins international awareness of pressures on the environment and the need to achieve sustainable
development of energy resources, the way in which the resource is extracted, transported and used is critical.
A wide range of pollution control devices and practices is in place at most modern mines and significant
resources are spent on rehabilitating mined land. In addition, major research and development programmes are
being devoted to lifting efficiencies and reducing emissions of greenhouse gases during coal consumption. Such
measures are helping coal to maintain its status as a major supplier of the world’s energy needs.
B The coal industry has been targeted by its critics as a significant contributor to the greenhouse effect.
However, the greenhouse effect is a natural phenomenon involving the increase in global surface temperature
due to the presence of greenhouse gases - water vapour, carbon dioxide, tropospheric ozone, methane and
nitrous oxide - in the atmosphere. Without the greenhouse effect, the earth’s average surface temperature would
be 33-35 degrees C lower, or -15 degrees C. Life on earth, as we know it today, would not be possible.
There is concern that this natural phenomenon is being altered by a greater build-up of gases from human
activity, perhaps giving rise to additional warming and changes in the earth’s climate. This additional build-up
and its forecast outcome has been called the enhanced greenhouse effect. Considerable uncertainty exists,
however, about the enhanced greenhouse effect, particularly in relation to the extent and timing of any future
increases in global temperature.
Greenhouse gases arise from a wide range of sources and their increasing concentration is largely related to the
compound effects of increased population, improved living standards and changes in lifestyle. From a current
base of 5 billion, the United Nations predicts that the global population may stabilise in the twenty-first century
between 8 and 14 billion, with more than 90 per cent of the projected increase taking place in the world’s
developing nations. The associated activities to support that growth, particularly to produce the required energy
and food, will cause further increases in greenhouse gas emissions. The challenge, therefore, is to attain a
sustainable balance between population, economic growth and the environment.
The major greenhouse gas emissions from human activities are carbon dioxide (CO2), methane and nitrous
oxide. Chlorofluorocarbons (CFCs) are the only major contributor to the greenhouse effect that does not occur
naturally, coming from such sources as refrigeration, plastics and manufacture. Coal’s total contribution to
greenhouse gas emissions is thought to be about 18 per cent, with about half of this coming from electricity
generation.
C The world-wide coal industry allocates extensive resources to researching and developing new technologies
and ways of capturing greenhouse gases. Efficiencies are likely to be improved dramatically, and hence CO2
emissions reduced, through combustion and gasification techniques which are now at pilot and demonstration
stages.
Clean coal is another avenue for improving fuel conversion efficiency. Investigations are under way into
superclean coal (3-5 per cent ash) and ultraclean coal (less than 1 per cent ash). Superclean coal has the
potential to enhance the combustion efficiency of conventional pulverised fuel power plants. Ultraclean coal
will enable coal to be used in advanced power systems such as coal-fired gas turbines which, when operated in
combined cycle, have the potential to achieve much greater efficiencies.
D Defendants of mining point out that, environmentally, coal mining has two important factors in its favour. It
makes only temporary use of the land and produces no toxic chemical wastes. By carefully pre-planning
projects, implementing pollution control measures, monitoring the effects of mining and rehabilitating mined
areas, the coal industry minimises the impact on the neighbouring community, the immediate environment and
long-term land capability.
Dust levels are controlled by spraying roads and stockpiles, and water pollution is controlled by carefully
separating clean water runoff from runoff which contains sediments or salt from mine workings. The latter is
treated and re-used for dust suppression. Noise is controlled by modifying equipment and by using insulation
and sound enclosures around machinery.
Since mining activities represent only a temporary use of the land, extensive rehabilitation measures are adopted
to ensure that land capability after mining meets agreed and appropriate standards which, in some cases, are
superior to the land’s pre-mining condition. Where the mining is underground, the surface area can be
simultaneously used for forests, cattle grazing and crop raising, or even reservoirs and urban development, with
little or no disruption to the existing land use. In all cases, mining is subject to stringent controls and approvals
processes.
In open-cut operations, however, the land is used exclusively for mining but land rehabilitation measures
generally progress with the mine’s development. As core samples are extracted to assess the quality and
quantity of coal at a site, they are also analyzed to assess the ability of the soil or subsoil material to support
vegetation. Topsoil’s are stripped and stockpiled prior to mining for subsequent dispersal over rehabilitated
areas. As mining ceases in one section of the open-cut, the disturbed area is reshaped. Drainage within and off
the site is carefully designed to make the new land surface as stable as the local environment allows: often dams
are built to protect the area from soil erosion and to serve as permanent sources of water. Based on the soil
requirements, the land is suitably fertilized and revegetated.
Questions 32-36
Choose the appropriate letters A-D and write them in boxes 32-36 on your answer sheet.
32 The global increase in greenhouse gases has been attributed to
A industrial pollution in developing countries.
B coal mining and electricity generation.
C reduced rainfall in many parts of the world.
D trends in population and lifestyle.
33 The proportion of all greenhouse gases created by coal is approximately
A 14 per cent.
B 18 per cent.
C 27 per cent.
D 90 per cent.
34 Current research aims to increase the energy-producing efficiency of coal by
A burning it at a lower temperature.
B developing new gasification techniques.
C extracting CO2 from it.
D recycling greenhouse gases.
35 Compared with ordinary coal, new, ‘clean’ coals may generate power
A more cleanly and more efficiently.
B more cleanly but less efficiently.
C more cleanly but at higher cost.
D more cleanly but much more slowly.
36 To control dust at mine sites, mining companies often use
A chemicals which may be toxic.
B topsoil taken from the site before mining.
C fresh water from nearby dams.
D runoff water containing sediments.
Questions 37-40
Do the following statements reflect the opinions of the writer in the Reading Passage?
In boxes 37—40 on your answer sheet write:
YES if the statement reflects the opinion of the writer
NO if the statement contradicts the writer
NOT GIVEN if it is impossible to say what the writer thinks about this
37 The coal industry should be abandoned in favor of alternative energy sources because of the environmental
damage it causes.
38 The greatest threats to the environment are the gases produced by industries which support the high standard
of living of a growing world population.
39 World population in the twenty-first century will probably exceed 8 billion.
40 CFC emissions have been substantially reduced in recent years.
WRITING
WRITING TASK 1
You should spend about 20 minutes on this task.
You will move to a new city for work. You know some people who live there.
» Ask them for help finding accommodation
» Tell them where you would like to live
» Tell them the type of place you are looking for
You should write at least 150 words
WRITING TASK 2
You should spend about 40 minutes on this task.
Write about the following topic:
In many countries schools have severe problems with student behavior. What do you think are the
causes of this?
What solutions can you can suggest?
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Write at least 250 words.

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LIBRARY COMPUTER RESERVATION SYSTEM

  • 1. DAY 13 GENERAL LISTENING QUESTIONS 1-10 Questions 1-4 Complete the table below: Write NO MORE THAN THREE WORDS AND/OR NUMBERS for each answer. GOODBYE PARTY FOR JOHN Example Answer Date 22nd December Venue: 1…………… Invitations (Tony) Who to invite: -- John and his wife -- Director -- the 2………………. -- all the teachers -- all the 3…………. Date for sending invitations: 4……………. Present (Lisa) Collect money during the 5…………… Suggested amount per person: $ 6…………….. Check prices for: -- CD players -- 7………….. -- coffee maker Ask guests to bring: -- snacks -- 8……………… -- 9………………. Ask student representative to prepare a 10………………. SECTION 2 Questions 11-20 Questions 11-15 Choose the correct letter, A, B or C 11 To find out how much holidays cost, you should press button A one. B two. C three. 12 Travelite currently offer walking holidays A only in Western Europe. B all over. Europe. C outside Europe. 13 The walks offered by Travelite A cater for a range of walking abilities. B are planned by guides from the local area. C are for people with good fitness levels. 14 On Travelite holidays, people holidaying alone pay A the same as other clients. B only a little more than other clients. C extra only if they stay in a large room. · 15 Entertainment is provided A when guests request it. B most nights. C every night Questions 16-20 Complete the table below: Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
  • 2. Length of holiday Cost per person (including all accommodation costs) Special offers included in price 3 days 16 $ ....................... Pick up from the 17 ························ 7 days $350 As above plus • book of 18 ........................ • maps 14 days 19 $ ....................... As above plus membership Of a 20 ........................ SECTION 3 Questions 21-30 Questions 21-26 Complete the table below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER/or each answer. EXPERIMENT Equipment Purpose Experiment 1 21…………………….. and a table To show how things move on a cushion of air Experiment 2 Lots of paperclips To show why we need standard 22………………………………….. Experiment 3 23 …………………………. and a jar of water To show how 24……………………….grow Experiment 4 Cardboard, colored pens and a 25 …………………………….. To teach children about how 26…………………….is made up Experiment 5 A drill, an old record, a pin/needle, paper, a bolt To make a record player in order to learn about recording sound Questions 27-30 What problems do the speakers identify for each experiment? Choose the answers from the box and write the letters A-H next to questions 27-30: Problems A too messy B too boring C too difficult D too much equipment E too long F too easy G too noisy H too dangerous Experiment 1 : 27 ……………………… Experiment 2 : 28 …………………….. Experiment 3: 29………………………. Experiment 4: Example F Experiment 5: 30 ………………………….. Question 31-34 Complete the table below: Write NO MORE THAN THREE WORDS AND/OR NUMBERS for each answer Sharks in Australia Length largest caught: 16 meters Weight heaviest: 31 ………………..kg Skeleton cartilage Skin texture rough barbs Swimming aide fins and 32…………… Food gathered from the ocean 33……………. Sharks locate food by using their 34………….
  • 3. Question 35-38 Choose the correct letter A, B or C. 35. Shark meshing uses nets laid A along the coastline. B at an angle to the beach. C from the beach to the sea. 36. Other places that have taken up shark meshing include A South Africa. B New Zealand. C Tahiti. 37. The average number of sharks caught in nets each year is A15 B 150 C 1,500 38. Most sharks are caught in A spring. B summer. C winter. Question 39-40 Choose TWO letters A-E Which TWO factors reduce the benefits of shark nets? A nets wrongly positioned B strong waves and currents C too many fish D sharks eat holes in nets E moving sands F nets too short G holes in nets scare sharks
  • 4. DAY AM GENERAL READING READING PASSAGE 1 Questions 1 – 8 Look at the five advertisements, A-E. Write the correct letter, A-E , in boxes 1-8 on your answer sheet. A International Language Centre B Global Language Learning Centre C Tafe International D Club Francais E University of Canberra Which advertisement mentions 1 up-to-date teaching systems? 2 that the institution has been established for a significant time? 3 examination classes? 4 that arrangements can be made for activities outside class? 5 the availability of courses for school students? 6 language teaching for special purposes? Which TWO advertisement mentions 7 a wide variety of language choices? 8 evening classes?
  • 5. Questions 9-13 Read the notice about road works below. In boxes 9-13 on your answer sheet write: TRUE if the statement is true FALSE if the statement is false NOT GIVEN if the information is not given in the notice 9 The road will be closed for two days and not re-opened until Monday. 10 The road will be open as far as Little Street. 11 Work on the road will continue each weekend for the next month. 12 Temporary traffic lights will operate at intersections with Main Street. 13 There will be bus services to the university throughout the weekend. MAIN STREET, GATTON RE-DEVELOPMENT ROAD WIDENING TO AFFECT WEEKEND TRAFFIC AND BUS SERVICES TO THE UNIVERSITY CAMPUS The next stage in the re-development of the roads in the town of Gatton will mean that Main Street will be closed between Little and Denning
  • 6. Streets from 6am on Saturday, 12 August to 6pm on Sunday, 13 August. The intersections of these streets with Main Street will not be affected. We expect that the work will be completed at this time without further disruption to traffic. Motorists should note that Main Street will be closed over the weekend during the hours indicated. No university bus services will operate through the area between Little and Denning Streets. However, alternative services will operate on bus routes 566 and 45 between Gatton Road, the town centre and the university. The Transport and Roads Department apologises for any inconvenience caused while improvements are in progress. Reading passage 2: Questions 14-20 Read the passage about personal computers below and look at the statements below (Questions 14-20). In boxes 14-20 on your answer sheet write TRUE if the statement is true FALSE if the statement is false NOT GIVEN if the information is not given in the passage 14 There are two computers and two printers available for public use at the library. 15 You can buy floppy disks at the information desk. 16 The information desk is closed at weekends. 17 It is essential to reserve a computer three days in advance if you want to use one. 18 If you are more than a quarter of an hour late, you could lose your reservation for the computer. 19 Library employees do not have detailed knowledge of computers. 20 The library runs courses for people who want to learn about computers. PERSONAL COMPUTERS AVAILABLE FOR PUBLIC TO USE • 2 personal computers are available, for a fee of $5.00. There is also an ink jet printer attached to each terminal. The library has a number of commercially available programs for word processing and spreadsheets. • A4 paper can be bought from the desk if you wish to print your work. Alternatively you can bring your own paper. If you wish to store information however, you will need to bring your own floppy disk. Bookings Because of high demand, a maximum of one hour's use per person per day is permitted. Bookings may be made up to three days in advance. Bookings may be made in person at the information desk or by phoning 8673 8901 during normal office hours. If for some reason you cannot keep your appointment, please telephone. If the library is not notified and you are 15 minutes late, your time can be given to someone else. Please sign in the visitors' book at the information desk when you first arrive to use the computer. Please note that staff are not available to train people or give a lot of detailed instruction on how to use the programs. Prior knowledge is, therefore, necessary. However, tutorial groups are available for some of the
  • 7. programs and classes are offered on a regular basis. Please see the loans desk for more information about our computer courses. Read the text below and answer Questions 21-27. Careers with Kiwi Air Flight Attendants – Recruitment and Training Process Recruitment The position of Flight Attendant is one of prestige and immense responsibility. Recruitment is conducted according to operational demands and there can be periods of up to 12 months where no new intake is required. However, applications are always welcomed. After you submit your initial application online, the Kiwi Air HR Services Team review the details you have provided. Candidates whose details closely match the requirements of the position are then contacted via email advising that their application has progressed to the next stage of the recruitment process. Potential candidates are then asked to attend a Walk-In Day. This could occur several weeks or months after the original application has been submitted depending on current needs. The Walk-In Day consists of a brief presentation about the role and a short interview. Candidates who are successful on the Walk-In Day are notified within 10 days and invited to attend an Assessment Centre. Please note that candidates are required to pass a swimming test before attending the Assessment Centre. At the Assessment Centre, candidates attend an interview as well as participating in a number of assessments. Verbal references are then requested, and candidates attend a medical check. At times, there may not be a need to recruit for Flight Attendant positions. However, the company continuously maintains a ‘recruitment pool’ of those who have completed the Assessment Centre stage. These candidates are contacted when a need for Flight Attendants is established, and attend a full interview before a decision is made on whether to extend an offer of employment. Due to the volume of applications received, Kiwi Air is not able to offer verbal feedback to candidates at any stage of the recruitment process. Unsuccessful candidates may reapply at any time after 12 months from the date at which their applications are declined. Training Upon being offered a role as a trainee Flight Attendant, a 5-week training course is undertaken at our Inflight Services Training Centre in Auckland. This covers emergency procedures, customer care and service delivery, and equipment knowledge. To successfully complete the course, high standards must be attained and maintained in all subjects. Questions 21 – 27 Complete the flow-chart below. Choose NO MORE THAN TWO WORDS from the text for each answer. Write your answers in boxes 21 -27 on your answer sheet.
  • 8. Flight attendants of Kiwi Air – Recruitment and Training Process READING PASSAGE 3 Questions 27- 40 Read the passage below and answer the questions from 27-40. Question 27 From the list below choose the most suitable title for the whole of the Reading Passage. Write the appropriate letter A-D in box 27 on your answer sheet. A Pollution control in coal mining B The greenhouse effect C The coal industry and the environment D Sustainable population growth Questions 28-31 The Reading Passage has four sections A-D. Choose the most suitable heading for each section from the list of headings below. Write the appropriate numbers i-viii in boxes 28-31 on your answer sheet. List of Headings i Global warming ii The dangers of the coal industry iii Superclean coal iv Environment protection measures v Coal as an energy source vi Coal and the enhanced greenhouse effect vii Researchand development viii Mining site drainage 28 Section A 29 Section B 30 Section C 31 Section D
  • 9. A Coal is expected to continue to account for almost 27 per cent of the world’s energy needs. However, with growins international awareness of pressures on the environment and the need to achieve sustainable development of energy resources, the way in which the resource is extracted, transported and used is critical. A wide range of pollution control devices and practices is in place at most modern mines and significant resources are spent on rehabilitating mined land. In addition, major research and development programmes are being devoted to lifting efficiencies and reducing emissions of greenhouse gases during coal consumption. Such measures are helping coal to maintain its status as a major supplier of the world’s energy needs. B The coal industry has been targeted by its critics as a significant contributor to the greenhouse effect. However, the greenhouse effect is a natural phenomenon involving the increase in global surface temperature due to the presence of greenhouse gases - water vapour, carbon dioxide, tropospheric ozone, methane and nitrous oxide - in the atmosphere. Without the greenhouse effect, the earth’s average surface temperature would be 33-35 degrees C lower, or -15 degrees C. Life on earth, as we know it today, would not be possible. There is concern that this natural phenomenon is being altered by a greater build-up of gases from human activity, perhaps giving rise to additional warming and changes in the earth’s climate. This additional build-up and its forecast outcome has been called the enhanced greenhouse effect. Considerable uncertainty exists, however, about the enhanced greenhouse effect, particularly in relation to the extent and timing of any future increases in global temperature. Greenhouse gases arise from a wide range of sources and their increasing concentration is largely related to the compound effects of increased population, improved living standards and changes in lifestyle. From a current base of 5 billion, the United Nations predicts that the global population may stabilise in the twenty-first century between 8 and 14 billion, with more than 90 per cent of the projected increase taking place in the world’s developing nations. The associated activities to support that growth, particularly to produce the required energy and food, will cause further increases in greenhouse gas emissions. The challenge, therefore, is to attain a sustainable balance between population, economic growth and the environment. The major greenhouse gas emissions from human activities are carbon dioxide (CO2), methane and nitrous oxide. Chlorofluorocarbons (CFCs) are the only major contributor to the greenhouse effect that does not occur naturally, coming from such sources as refrigeration, plastics and manufacture. Coal’s total contribution to greenhouse gas emissions is thought to be about 18 per cent, with about half of this coming from electricity generation. C The world-wide coal industry allocates extensive resources to researching and developing new technologies and ways of capturing greenhouse gases. Efficiencies are likely to be improved dramatically, and hence CO2 emissions reduced, through combustion and gasification techniques which are now at pilot and demonstration stages. Clean coal is another avenue for improving fuel conversion efficiency. Investigations are under way into superclean coal (3-5 per cent ash) and ultraclean coal (less than 1 per cent ash). Superclean coal has the potential to enhance the combustion efficiency of conventional pulverised fuel power plants. Ultraclean coal will enable coal to be used in advanced power systems such as coal-fired gas turbines which, when operated in combined cycle, have the potential to achieve much greater efficiencies. D Defendants of mining point out that, environmentally, coal mining has two important factors in its favour. It makes only temporary use of the land and produces no toxic chemical wastes. By carefully pre-planning projects, implementing pollution control measures, monitoring the effects of mining and rehabilitating mined areas, the coal industry minimises the impact on the neighbouring community, the immediate environment and long-term land capability. Dust levels are controlled by spraying roads and stockpiles, and water pollution is controlled by carefully separating clean water runoff from runoff which contains sediments or salt from mine workings. The latter is treated and re-used for dust suppression. Noise is controlled by modifying equipment and by using insulation and sound enclosures around machinery. Since mining activities represent only a temporary use of the land, extensive rehabilitation measures are adopted to ensure that land capability after mining meets agreed and appropriate standards which, in some cases, are
  • 10. superior to the land’s pre-mining condition. Where the mining is underground, the surface area can be simultaneously used for forests, cattle grazing and crop raising, or even reservoirs and urban development, with little or no disruption to the existing land use. In all cases, mining is subject to stringent controls and approvals processes. In open-cut operations, however, the land is used exclusively for mining but land rehabilitation measures generally progress with the mine’s development. As core samples are extracted to assess the quality and quantity of coal at a site, they are also analyzed to assess the ability of the soil or subsoil material to support vegetation. Topsoil’s are stripped and stockpiled prior to mining for subsequent dispersal over rehabilitated areas. As mining ceases in one section of the open-cut, the disturbed area is reshaped. Drainage within and off the site is carefully designed to make the new land surface as stable as the local environment allows: often dams are built to protect the area from soil erosion and to serve as permanent sources of water. Based on the soil requirements, the land is suitably fertilized and revegetated. Questions 32-36 Choose the appropriate letters A-D and write them in boxes 32-36 on your answer sheet. 32 The global increase in greenhouse gases has been attributed to A industrial pollution in developing countries. B coal mining and electricity generation. C reduced rainfall in many parts of the world. D trends in population and lifestyle. 33 The proportion of all greenhouse gases created by coal is approximately A 14 per cent. B 18 per cent. C 27 per cent. D 90 per cent. 34 Current research aims to increase the energy-producing efficiency of coal by A burning it at a lower temperature. B developing new gasification techniques. C extracting CO2 from it. D recycling greenhouse gases. 35 Compared with ordinary coal, new, ‘clean’ coals may generate power A more cleanly and more efficiently. B more cleanly but less efficiently. C more cleanly but at higher cost. D more cleanly but much more slowly. 36 To control dust at mine sites, mining companies often use A chemicals which may be toxic. B topsoil taken from the site before mining. C fresh water from nearby dams. D runoff water containing sediments. Questions 37-40 Do the following statements reflect the opinions of the writer in the Reading Passage? In boxes 37—40 on your answer sheet write: YES if the statement reflects the opinion of the writer NO if the statement contradicts the writer NOT GIVEN if it is impossible to say what the writer thinks about this 37 The coal industry should be abandoned in favor of alternative energy sources because of the environmental damage it causes. 38 The greatest threats to the environment are the gases produced by industries which support the high standard of living of a growing world population. 39 World population in the twenty-first century will probably exceed 8 billion. 40 CFC emissions have been substantially reduced in recent years.
  • 11. WRITING WRITING TASK 1 You should spend about 20 minutes on this task. You will move to a new city for work. You know some people who live there. » Ask them for help finding accommodation » Tell them where you would like to live » Tell them the type of place you are looking for You should write at least 150 words WRITING TASK 2 You should spend about 40 minutes on this task. Write about the following topic: In many countries schools have severe problems with student behavior. What do you think are the causes of this? What solutions can you can suggest? Give reasons for your answer and include any relevant examples from your own knowledge or experience. Write at least 250 words.