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Insurance Workshop Mumbai May 2-3, 2011
DHFL ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DHFL – Senior Management Kapil R Wadhawan CMD Anil Sachidanand CEO
DHFL – Recognition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DHFL Insurance Services Ltd
DHFL Insurance Services Ltd - Vision To be the leading financial services  distributor with customised  value added solutions  and innovative practices  to bring smiles to all stakeholders.
DHFL Insurance Services Ltd - Mission ,[object Object],[object Object],[object Object],[object Object]
DHFL Insurance Services Ltd - Objective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DHFL Insurance Services Ltd ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Insurance Business Review FY 10-11
Total Fee Income : 2009-10 vs 2010-11 2009-10: Rs2104 Lacs Growth of Rs3019 Lacs;  147% * All Figs in Rs. Lacs Rs5063 Lacs
Total Fee Income : Target Vs Achievement Target : Rs5514 Lacs Rs5063 Lacs ACHIEVED Achievement : 92%
Target Achievement and Business Contribution
Target Achievement – TOP 44 Ambernath 188% Nagpur 128% Akola 106% Kolhapur 92% Gwalior 174% Kalyan 127% Bijapur 103% Surat 91% Nasik 166% Virar 127% Thane 103% Ahmedabad 91% Vasai (E) 144% Bhilwara 127% Jabalpur 102% Dehradun 90% Navi Mumbai 143% Vasai (W) 120% Mumbai Metro 101% Indore 90% Jodhpur 139% Aurangabad 119% Solapur 99% Vishakhapatnam 90% Vellore 138% Parbhani 112% Rajkot 98% Bikaner 90% Sangareddy 137% Palghar 112% Karim Nagar 93% Bhopal 90% Ahmednagar 136% Hyderabad S V 108% Fort 93% Nellore 90% Jalgaon 135% Panvel 108% Bengaluru Metro 93% Vijayawada 90% Borivali 129% Pune 107% Bengaluru S V 93% Jaipur 90%
Target Achievement – BOTTOM 39 Salem 59% Bhubaneswar 49% Kalburgi  39% Ghaziabad 58% Trivandrum 48% Noida 36% Guntur 58% Hubballi 48% Chennai Metro 36% Davangere 55% Puducherry 47% Itarsi 35% Rajahmundry 54% New Delhi West  46% Rewari 34% Kolkata - UBI 54% Lucknow 46% Goa 30% Calicut 54% Faridabad 45% Rohini 28% P & S Bank 53% Shivamoga 45% Trichy 26% Hyderabad 53% Thirunelveli 44% Chennai S V 26% Noida 1 52% Mangaluru 43% Khargone 26% Chennai 50% Madurai 43% Kottayam 24% Hosur 50% New Delhi (Eok) 41% Coimbatore 22% Kota 49% Raipur 39% Gurgaon 4%
Attachment Business Snapshot Rs12440 Lacs of Premium * All Figs in Rs. Lacs Rs4220 Lacs of Fee
Attachment Business: Value Penetration Budgeted: 80% 87%
Cross Sell Business Snapshot Rs3220 Lacs of Premium * All Figs in Rs. Lacs Rs843 Lacs of Fee
Cross Sell Business: Value Penetration Budgeted: 1% 0.7%
RM Performance – Home Loans RM Name Loan Amt Proceesing Fee % Fee Achv Arvind  Kulkarni 28.23 0.32 1% Anil Kumar  Challagulla 21.13 0.21 1% Srinivas Gorle 13.48 0.13 1% Kiran Prakash Dalvi 12.12 0.12 1% Amit  Shrivastava 8.74 0.09 1% Prasanna Vijay Telpande 4.84 0.05 1% Lakshman Kumar  Sah 3.83 0.04 1%
RM Performance: 2010-11 No. RM Name Fee Target Actual % Ach 1 Anil Kumar  Challagulla 888,250  861,225  97% 2 Siva Prasad  S 1,591,250  1,353,636  85% 3 Prasanna Telpande 832,500  685,120  82% 4 Lakshman Kumar  Sah 6,351,000  4,980,965  78% 5 Sunil Mudgal 1,167,500  866,800  74% 6 Prabhu Shankar 1,369,000  968,320  71% 7 Amit  Shrivastava 3,175,500  1,923,273  61% 8 Rakesh  Gupta 12,121,650  7,278,149  60% 9 Chirag  Kankal 13,047,075  7,274,761  56% 10 Kiran Prakash Dalvi 24,511,275  13,396,653  55% 11 Arvind  Kulkarni 1,609,300  876,027  54% 12 Mazhar Shaikh 490,000  233,170  48% 13 Puneet  Sharma 3,636,600  1,414,877  39% 14 Srinivas Gorle 826,500  317,298  38% 15 Ajay Saini 1,447,500  462,800  32% 16 Alagu Kannan  B 4,895,000  1,331,057  27% 17 Ashutosh Kumar 1,932,850  142,790  7%
Moments of Glory
Learnings NO COVER STAY FULLY  PROTECTED 305% Growth on Cross Sell Fee Income 142% Growth on Fee Income
The Way Forward 2011-12
2011-12 the Year of BIG GROWTH
Specified Person ,[object Object],[object Object],[object Object]
Specified Person - Procedure ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Growth Path Relationship Officer Relationship Manager Territory Manager Area Sales Manager Business Development Manager Zonal Sales Manager
RO / RM: Roles & Responsibilities ,[object Object],[object Object],[object Object],[object Object]
RO / RM: Business Objective & Key Result Areas BO BO Weightage (%) KRA KRA Weightage (%) Agreed Measure Self Sourced Business 50% Cross Sell FEE Income 25% Self sourced Cross Sell Premium Business from New/Existing customers Home Assure FEE Income 15% 3.25% HA Premium on Self Sourced HL Disbursements. Home Loan Precessing FEES 10% 1% P.F. on Self Sourced HL Disbursements. Branch Sourced Business 50% Home Assure FEE Income 25% 3.25% HA Premium on Branch HL Disbursements. Cross Sell FEE Income 25% 0.75% Cross Sell Premium on Branch HL Disbursements.
RO/RM: Monthly Incentive Plan for Q1 SELF BUSINESS BRANCH BUSINESS % Fee Achieved  Self Sourced Business Incentive receivable as % of Fee Generated by HL Processing Fee Cross Sell Fee Home Assure Fee 80% 10% 25% 15% 100% 15% 30% 20% >= 110% 20% 35% 25% Cross Sell Fee Target % Achieved  Incentive on Premium Collected (WRP) 80% 0.75% 100% 1.50% 110% Onwards 2.00%
The Way Forward – Fee Income 2011-12 RM Self Sourcing Business Rs426 Lacs Processing Fee @ 1% Attachment Premium @ 3.25% Cross Sell Premium @ 0.75%
The Way Forward – Fee Income 2011-12 Home Loan disbursement of Rs606820 Lacs Rs7574 Lacs Attachment Value Penetration @ 90% Attachment Premium @ 3.25% Cross Sell Premium @ 0.75%
2011-12 MISSION CRORES 80
“ Champions aren’t made in gyms. Champions are made from something they have deep inside them: a desire, a dream, a vision. They have to have the last minute stamina, they have to be a little faster, they have to have the skill and the will. But the will must be stronger than the skill.” -  Muhammad Ali “The Greatest" it's about CELEBRATING CHAMPIONS All The Best!!!

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Rm meet

  • 2.
  • 3. DHFL – Senior Management Kapil R Wadhawan CMD Anil Sachidanand CEO
  • 4.
  • 6. DHFL Insurance Services Ltd - Vision To be the leading financial services distributor with customised value added solutions and innovative practices to bring smiles to all stakeholders.
  • 7.
  • 8.
  • 9.
  • 11. Total Fee Income : 2009-10 vs 2010-11 2009-10: Rs2104 Lacs Growth of Rs3019 Lacs; 147% * All Figs in Rs. Lacs Rs5063 Lacs
  • 12. Total Fee Income : Target Vs Achievement Target : Rs5514 Lacs Rs5063 Lacs ACHIEVED Achievement : 92%
  • 13. Target Achievement and Business Contribution
  • 14. Target Achievement – TOP 44 Ambernath 188% Nagpur 128% Akola 106% Kolhapur 92% Gwalior 174% Kalyan 127% Bijapur 103% Surat 91% Nasik 166% Virar 127% Thane 103% Ahmedabad 91% Vasai (E) 144% Bhilwara 127% Jabalpur 102% Dehradun 90% Navi Mumbai 143% Vasai (W) 120% Mumbai Metro 101% Indore 90% Jodhpur 139% Aurangabad 119% Solapur 99% Vishakhapatnam 90% Vellore 138% Parbhani 112% Rajkot 98% Bikaner 90% Sangareddy 137% Palghar 112% Karim Nagar 93% Bhopal 90% Ahmednagar 136% Hyderabad S V 108% Fort 93% Nellore 90% Jalgaon 135% Panvel 108% Bengaluru Metro 93% Vijayawada 90% Borivali 129% Pune 107% Bengaluru S V 93% Jaipur 90%
  • 15. Target Achievement – BOTTOM 39 Salem 59% Bhubaneswar 49% Kalburgi 39% Ghaziabad 58% Trivandrum 48% Noida 36% Guntur 58% Hubballi 48% Chennai Metro 36% Davangere 55% Puducherry 47% Itarsi 35% Rajahmundry 54% New Delhi West 46% Rewari 34% Kolkata - UBI 54% Lucknow 46% Goa 30% Calicut 54% Faridabad 45% Rohini 28% P & S Bank 53% Shivamoga 45% Trichy 26% Hyderabad 53% Thirunelveli 44% Chennai S V 26% Noida 1 52% Mangaluru 43% Khargone 26% Chennai 50% Madurai 43% Kottayam 24% Hosur 50% New Delhi (Eok) 41% Coimbatore 22% Kota 49% Raipur 39% Gurgaon 4%
  • 16. Attachment Business Snapshot Rs12440 Lacs of Premium * All Figs in Rs. Lacs Rs4220 Lacs of Fee
  • 17. Attachment Business: Value Penetration Budgeted: 80% 87%
  • 18. Cross Sell Business Snapshot Rs3220 Lacs of Premium * All Figs in Rs. Lacs Rs843 Lacs of Fee
  • 19. Cross Sell Business: Value Penetration Budgeted: 1% 0.7%
  • 20. RM Performance – Home Loans RM Name Loan Amt Proceesing Fee % Fee Achv Arvind Kulkarni 28.23 0.32 1% Anil Kumar Challagulla 21.13 0.21 1% Srinivas Gorle 13.48 0.13 1% Kiran Prakash Dalvi 12.12 0.12 1% Amit Shrivastava 8.74 0.09 1% Prasanna Vijay Telpande 4.84 0.05 1% Lakshman Kumar Sah 3.83 0.04 1%
  • 21. RM Performance: 2010-11 No. RM Name Fee Target Actual % Ach 1 Anil Kumar Challagulla 888,250 861,225 97% 2 Siva Prasad S 1,591,250 1,353,636 85% 3 Prasanna Telpande 832,500 685,120 82% 4 Lakshman Kumar Sah 6,351,000 4,980,965 78% 5 Sunil Mudgal 1,167,500 866,800 74% 6 Prabhu Shankar 1,369,000 968,320 71% 7 Amit Shrivastava 3,175,500 1,923,273 61% 8 Rakesh Gupta 12,121,650 7,278,149 60% 9 Chirag Kankal 13,047,075 7,274,761 56% 10 Kiran Prakash Dalvi 24,511,275 13,396,653 55% 11 Arvind Kulkarni 1,609,300 876,027 54% 12 Mazhar Shaikh 490,000 233,170 48% 13 Puneet Sharma 3,636,600 1,414,877 39% 14 Srinivas Gorle 826,500 317,298 38% 15 Ajay Saini 1,447,500 462,800 32% 16 Alagu Kannan B 4,895,000 1,331,057 27% 17 Ashutosh Kumar 1,932,850 142,790 7%
  • 23. Learnings NO COVER STAY FULLY PROTECTED 305% Growth on Cross Sell Fee Income 142% Growth on Fee Income
  • 24. The Way Forward 2011-12
  • 25. 2011-12 the Year of BIG GROWTH
  • 26.
  • 27.
  • 28. The Growth Path Relationship Officer Relationship Manager Territory Manager Area Sales Manager Business Development Manager Zonal Sales Manager
  • 29.
  • 30. RO / RM: Business Objective & Key Result Areas BO BO Weightage (%) KRA KRA Weightage (%) Agreed Measure Self Sourced Business 50% Cross Sell FEE Income 25% Self sourced Cross Sell Premium Business from New/Existing customers Home Assure FEE Income 15% 3.25% HA Premium on Self Sourced HL Disbursements. Home Loan Precessing FEES 10% 1% P.F. on Self Sourced HL Disbursements. Branch Sourced Business 50% Home Assure FEE Income 25% 3.25% HA Premium on Branch HL Disbursements. Cross Sell FEE Income 25% 0.75% Cross Sell Premium on Branch HL Disbursements.
  • 31. RO/RM: Monthly Incentive Plan for Q1 SELF BUSINESS BRANCH BUSINESS % Fee Achieved Self Sourced Business Incentive receivable as % of Fee Generated by HL Processing Fee Cross Sell Fee Home Assure Fee 80% 10% 25% 15% 100% 15% 30% 20% >= 110% 20% 35% 25% Cross Sell Fee Target % Achieved Incentive on Premium Collected (WRP) 80% 0.75% 100% 1.50% 110% Onwards 2.00%
  • 32. The Way Forward – Fee Income 2011-12 RM Self Sourcing Business Rs426 Lacs Processing Fee @ 1% Attachment Premium @ 3.25% Cross Sell Premium @ 0.75%
  • 33. The Way Forward – Fee Income 2011-12 Home Loan disbursement of Rs606820 Lacs Rs7574 Lacs Attachment Value Penetration @ 90% Attachment Premium @ 3.25% Cross Sell Premium @ 0.75%
  • 35. “ Champions aren’t made in gyms. Champions are made from something they have deep inside them: a desire, a dream, a vision. They have to have the last minute stamina, they have to be a little faster, they have to have the skill and the will. But the will must be stronger than the skill.” - Muhammad Ali “The Greatest" it's about CELEBRATING CHAMPIONS All The Best!!!