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       Marketing In Tough Times
                 Mark Satterfield
      The How to Brand Your Business Experts
Reality of these economic times.
• Difficult to predict the future.
• Most estimates are a minimum of 6 more
  months of hard times.
• Options for you?
  – Ride it out…but do you have the capital?
  – Rely on existing clients and those already in your
    own “circle of relationships.”
  – Do something new
Marketing options
• Investment vs. “No Money”
• “No Money” options
  – Networking events
  – Cold Calling
• Investment options.
  – Activities vs. System
  – Easy to invest in activities:
     • Sales letter, update website, new CRM system, new
       logo, ect ect
Where I think you should invest
• Creating a marketing system for how to brand
  your business.
• Two parts
  – Part 1: Make people aware of you
  – Part 2: Ongoing communication to build
    trust, credibility and MOTIVATE THEM TO BECOME
    CLIENTS.
     • This second part is the most commonly overlooked
       part. Tendency is to “Just send them stuff.”
First step
• Message
    • Why should someone work with you vs. all the other
      options they have available to them?
    • Until you have figured that out don’t waste time
      marketing your services.
       – You’ll just sound like everyone else.
       – http://www.GentleRainBranding.com
       – Coaching
Targeting your audience
• Not all prospects are the same.
• Identifying the hyper-responsives. Some criteria:
  – Those that believe in the ”competitive edge”. They
    read the trade publications, members of the
    association.
  – Who’s doing well? (Industry=Health care).
  – Targeted by size/revenues of company.
  – Who are the top performers. They probably want to
    stay that way. Website visibility=Top performer
Most effective way to target…
• Appeal to the Needs & Fears of your target
  audience. Make them Care about your solution.
• Fear
• Hope

• These are what your reports & messages need to
  focus on.
  – Not…What you do.
Reaching your audience
• Hard copy letters
  – Business correspondence.
  – I know from speaking with (people similar to your
    reader) that many of them are concerned about (a
    particular problem.)
  – Why this opening works.
  – 3 other key paragraphs…concluding with the call
    to action
Call to action
• EVERY STEP in the marketing process should
  motivate people to take the NEXT step.
• Don’t ask any one step to do too much.
  – We did a mailing but no-one hired us. Mailings
    suck.
• Letter=Report=Contact
  Information=Feedback=More
  information=Sale
What else works for lead generation?
• But first a word of caution…
• Make sure that where you are sending people
  is set up to capture information about who
  they are.
• This is NOT a one-step impulse sale.
• Vital that you get contact information so you
  can send future messages.
What else works for lead generation?
• Email lists.
   – Some are actually quite responsive. Tend to be
     expensive. How they work.
• Why everyone should have a Google
  campaign.
• Banner advertising on association websites.
Make your website “sticky”
• Internet is a very fast medium. Goal is to slow
  things down.
• Great (and multiple) offers.
   – Hover ads
   – Upper right hand corner
   – Replace the generic pictures with…
      •   Rotating flash of your offers
      •   Testimonials
      •   Rotating messages of Fear & Hope
      •   Make the visitor feel that YOU UNDERSTAND THEM.
Free Information
• Reports are fine…but how about a video…or a
  quiz?
• The key is the headline if you want to learn how
  to brand your business. What will reading it
  enable them to do or know that they don’t
  already?
• Be controversial.
  – How to break down organizational silos through open
    and honest communication.
  – Are motivated workforces really necessary? The role
    of FEAR as a management tool.
Stay in touch
• This is where you succeed or fail
• Frequent communication and then back away
  to a 20 day cycle.
• Three buckets
  – Helpful & Informational
  – Interactive
  – Promotional
Investment
• Marketing message…Coaching $655/$495
• Website…$1500
• $500-$2000 per month promotional budget

• Mark Satterfield
• 770-643-8566
• mark@gentlerainmarketing.com

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Marketing tough times

  • 1. To Listen to the audio paste the following into any browser http://users.macrobatix.com/msatt/MKTTOUGHTIMES.mp3 Marketing In Tough Times Mark Satterfield The How to Brand Your Business Experts
  • 2. Reality of these economic times. • Difficult to predict the future. • Most estimates are a minimum of 6 more months of hard times. • Options for you? – Ride it out…but do you have the capital? – Rely on existing clients and those already in your own “circle of relationships.” – Do something new
  • 3. Marketing options • Investment vs. “No Money” • “No Money” options – Networking events – Cold Calling • Investment options. – Activities vs. System – Easy to invest in activities: • Sales letter, update website, new CRM system, new logo, ect ect
  • 4. Where I think you should invest • Creating a marketing system for how to brand your business. • Two parts – Part 1: Make people aware of you – Part 2: Ongoing communication to build trust, credibility and MOTIVATE THEM TO BECOME CLIENTS. • This second part is the most commonly overlooked part. Tendency is to “Just send them stuff.”
  • 5. First step • Message • Why should someone work with you vs. all the other options they have available to them? • Until you have figured that out don’t waste time marketing your services. – You’ll just sound like everyone else. – http://www.GentleRainBranding.com – Coaching
  • 6. Targeting your audience • Not all prospects are the same. • Identifying the hyper-responsives. Some criteria: – Those that believe in the ”competitive edge”. They read the trade publications, members of the association. – Who’s doing well? (Industry=Health care). – Targeted by size/revenues of company. – Who are the top performers. They probably want to stay that way. Website visibility=Top performer
  • 7. Most effective way to target… • Appeal to the Needs & Fears of your target audience. Make them Care about your solution. • Fear • Hope • These are what your reports & messages need to focus on. – Not…What you do.
  • 8. Reaching your audience • Hard copy letters – Business correspondence. – I know from speaking with (people similar to your reader) that many of them are concerned about (a particular problem.) – Why this opening works. – 3 other key paragraphs…concluding with the call to action
  • 9. Call to action • EVERY STEP in the marketing process should motivate people to take the NEXT step. • Don’t ask any one step to do too much. – We did a mailing but no-one hired us. Mailings suck. • Letter=Report=Contact Information=Feedback=More information=Sale
  • 10. What else works for lead generation? • But first a word of caution… • Make sure that where you are sending people is set up to capture information about who they are. • This is NOT a one-step impulse sale. • Vital that you get contact information so you can send future messages.
  • 11. What else works for lead generation? • Email lists. – Some are actually quite responsive. Tend to be expensive. How they work. • Why everyone should have a Google campaign. • Banner advertising on association websites.
  • 12. Make your website “sticky” • Internet is a very fast medium. Goal is to slow things down. • Great (and multiple) offers. – Hover ads – Upper right hand corner – Replace the generic pictures with… • Rotating flash of your offers • Testimonials • Rotating messages of Fear & Hope • Make the visitor feel that YOU UNDERSTAND THEM.
  • 13. Free Information • Reports are fine…but how about a video…or a quiz? • The key is the headline if you want to learn how to brand your business. What will reading it enable them to do or know that they don’t already? • Be controversial. – How to break down organizational silos through open and honest communication. – Are motivated workforces really necessary? The role of FEAR as a management tool.
  • 14. Stay in touch • This is where you succeed or fail • Frequent communication and then back away to a 20 day cycle. • Three buckets – Helpful & Informational – Interactive – Promotional
  • 15. Investment • Marketing message…Coaching $655/$495 • Website…$1500 • $500-$2000 per month promotional budget • Mark Satterfield • 770-643-8566 • mark@gentlerainmarketing.com