This document provides an overview of the various IT services offered by FT Accountants & Technology CC. They offer a full range of IT solutions including system analysis, infrastructure design and implementation, hardware and software supplies, IT support, network support, security services, data backup solutions, network cabling, data recovery, and more. They aim to be a one-stop-shop for businesses' complete IT needs rather than just providing pieces of the solution. They also discuss their expertise in areas like strategic planning, security, infrastructure, managed services, Microsoft support, and hardware procurement.

1. ·
System Analysis
· IT Solutions for Single or Multiple Locations
· Individualised System Design, Training, Implementation and Support
· Strategic Planning for IT Infrastructure
· Hardware and Software Supplies
· Physical Infrastructure. Servers, Workstations, Switches,
Routers, Firewalls
· IT Support - onsite and remote
· Network Support - onsite and remote
· Managed Security
· Data Backup Solutions

2. · Network Cabling
· Data Recovery
· Data Fixing
· Backup solutions
· Bandwidth Management and Shaping
· Data Networking via LANs, WANs, Wireless, VPNs etc
· Office Network Cabling - Data, Voice, Video, Cat 5, Cat 6 and Coax
· Cloud Computing - Exchange, Terminal Server, File Server, SQL, Spam
Filter
· Wireless Access Points, UPS’s, Cooling, Backup Power, and more Physical
Premises Services - Security Camera Systems, DVRs, and Physical Access
Control.
· New Construction - Network Cabling, Systems Installation, Help Moving
your Current IT Systems
FT Accountants & Technology CC can provide your complete IT Solution, unlike IT consultants who act only
as advisors or just provide a few pieces of a customer’s needs and then refer them elsewhere for the rest. FT
Accountants & Technology CC Team of Expert IT Engineers has the depth and breadth of experience to handle
all types of IT needs. Our team is a personable, loyal group of industry experts that care about our clients. We
form long-term partnerships with our customers to help your business succeed by reducing IT costs, downtime,
and IT related headaches.

3. IT Engineers - Not Geeks or Nerds
You need experienced IT support experts who understand your business concerns and the seriousness of your IT
needs. Your business needs someone to minimize IT Security Risks, Improve Efficiency, make your staff more
productive, and plan for the future. We’re here to help your business succeed in sustained IT Growth, not
simply fix things when they break. By having us worry about and take care of your network and computer
systems you are freed up to concentrate on your business.
We Will Work Closely With You
Having the right computer hardware, network hardware and software can make all the difference to your
organization. Under-powered equipment can cause operational bottlenecks, or worse: failures. Purchasing
hardware that is more powerful than you need puts unnecessary strain on finances. Incompatibilities between
Operating Systems and Software Versions can cause even more headaches and operational issues.
Equipment Procurement May Save You Money
Don’t spend more than you need to buying overpriced hardware from software vendors or from questionable
online stores. Avoid hardware vendors pushing products they need to unload but don’t really fit your needs.
You need a partner who will stand behind their products and their prices. Buying what you don’t need hurts
your organization.
FT Accountants & Technology CC works closely with you to ensure you have the right IT Hardware and
Software to run your organization with maximum efficiency. We understand your organization has unique
needs and concerns. We always conduct a complete evaluation process before we’ll recommend the right size
& capability hardware to meet your current needs while allowing for reasonable growth.
Our attention to detail, broad experience, years of experience, and high level of customer service resonates
with our customers. Let us help you by recommending the right technology products your organization needs
to succeed.
FT Accountants & Technology CC can meet or beat most prices you find on hardware and software. We have
partnerships with major vendors supplying the following products listed below:
Canon, Hewlett Packard (HP), Gensat, Intex, Zyxel, Konica, LG, Lexmark,
Netgear, Okion, Samsung, Sony, SMC, Toshiba, Acer, Gigabyte, Lenova, Intel,
Epson, Brother, Tom-tom, Corsair, Thermal take, and many more.
Physical IT Infrastructure for Businesses
At the foundation of your computer network is your Information Technology Infrastructure. IT Infrastructure
includes all the pieces that make up your network. When your infrastructure is properly designed and
implemented, all the different parts work together in harmony and your network hums along like a finely
tuned machine.

4. Insufficient physical infrastructure, or incorrectly designed physical infrastructure can lead to numerous
problems.
Parts of your IT Infrastructure that are often overlooked are Power, UPS, Cooling, Backup, and Physical
Security. These are critical components that protect your IT Infrastructure and ensure your network keeps
operating properly.
Your computer network needs to be stable and secure so you can concentrate on your business success.
The answer to your Infrastructure Issues lies in Proactive Managed Services
Most small to medium size businesses (SMB) are not able to employ more than one IT engineer to cover
everything. Sound familiar? That is where FT Accountants & Technology CC can help. Our expert IT engineers
are on call all day, every day, to make sure you experience as little down time as possible. Through proactive
management of your crucial day-to-day computer needs we can help your IT engineer focus on more
important, time sensitive issues. Through remote network monitoring, we proactively take care of all the little
things that go unnoticed by most employees. Things like license management, patches and updates, serve r
warnings, space issues, and backup all NEED to happen but are often forgotten. Managed IT Services with FT
Accountants & Technology CC makes sure that these are not forgotten and are resolved long before they
become an issue.
We don't replace your IT person; instead we help them accomplish their job more efficiently. By removing
tedious day-to-day tasks from their schedule, we enable your IT person and your business to run more
smoothly and efficiently. FT Accountants & Technology CC Managed Services reduces or eliminates IT
downtime and increases business productivity.
We can design an IT Infrastructure for your business that fits your current needs and allows for expansion in
the future. The network will be sized properly for the services that you run now and plan to implement. And
the entire process can be done in a phased approach implementing the critical parts of your Infrastructure
first then other components as time and budget allows.
Security
Whether you know it or not, your network is under constant attack. Hackers, viruses, malware, phishers,
spam, and more are attacking your network every day, trying to get in and disrupt your organization.
The increasing complexity of networks and application software creates an ever-changing landscape of security
holes. Your network must actively defend against every possible vulnerability, while attackers need only find
and exploit one weakness.

5. Your network security may be working today, but could be out of date tomorrow. So how can you keep up with
this ever changing problem?
FT Accountants & Technology CC Managed Services allows you to have peace of mind knowing that your data is
safe, your systems are safe and up to date, and most importantly, your network infrastructure is running
smoothly.
With break fix support you pay double when your systems fail. Your staff cannot work and you have to pay an
IT repair bill.
With FT Accountants & Technology CC Managed Service, you pay for preventative maintenance that
dramatically reduces or eliminates your downtime. This is how you pay for uptime, not downtime.
Managed Security Services helps you cope with the rapidly changing network
security landscape
Constant monitoring and surveillance with reliable, rapid responses to threats are the tools of FT Accountants
& Technology CC Network Security Experts. Establish the secure environment your organization requires,
quickly and painlessly with Managed Security Services from our teams of experts.
Shield Your Business from All the Dangers of the Internet with Managed
Security Service
We provide the following:
Enterprise Grade IT Security,
Managed Security Service,
UTM (Unified Threat Management),
IPD (Intrusion Prevention and Detection),
Application Firewall on a 24x7x365 basis.

6. Your Managed Security Service can include:
A Security Appliance (Firewall) At Your Location
Security Reporting
AntiSpam Filtering
Anti Phishing
Antivirus on Every Level of Your Infrastructure
Unified Threat Management (UTM)
Comprehensive Gateway Security (CGS)
Data Protection and Backup
Bandwidth Management and Shaping
When it comes to your business, you can never have too much security!
Experts in Structured IT Network Cabling for Voice, Data, and Video
Low Voltage cabling is the backbone of your IT infrastructure. Cables are the veins pumping life into your
entire wired network. The cables work best when they are organized and under control; not tangled up and
twisted. Your LAN needs structured network cabling to function optimally.
We provide project management of each cable project which is tailored to the individual business so the right
level of technology is used to meet the project requirements and budget.
Voice, Data, Video Low Voltage Cabling
Structured Cabling
Coax (Satellite, Cable TV)
Cat6a, Cat6, Cat5e, Cat5
LAN, WAN, WLAN
Protection of Data
The continuing operation of your business depends on the security of your data.
DID YOU KNOW? - 70% of small firms that experience a major data loss
go out of business within a year. (Contingency Planning, Strategic
Research Corp and DTI/Price Waterhouse Coopers (2004))
Data Loss is entirely preventable. No matter your organization’s size, if your data is gone you can’t operate. It
is a fact that hard drives will fail; not if, but when. Securing your data is the most crucial action you can take

7. to protect your business. Whether it is a virus that erases your data, hard drive failure, theft, physical
damage, or natural disaster; data loss is disastrous to your organization.
Many catastrophes can’t be avoided, but data loss is entirely preventable. Don’t let your organization grind to
a halt or go out of business simply because you weren’t prepared. Contingency plans for disaster recovery,
such as data protection with offsite data replication, prevent disaster from striking at the heart of your
organization: your data. There isn’t an excuse for critical data loss.
Protect your Files with Automatic Backup and Replication. We offer robust backup solutions for every size
organization. Bullet-proof solutions like Continuous Data Protection (CDP) or Backup and Disaster Recovery
(BDR) appliances can protect every file, on every computer in your organization.
Don’t play the odds. Ensure your data is backed up locally and offsite with one of FT Accountants &
Technology CC various backup solutions.
As the saying goes “Hope for the Best but Prepare for the Worst.” With FT Accountants & Technology CC
backing up your data, you’ll always be prepared.
Recommended methods to protect data:
1. Implement “Business-Class” Firewall Protection
2. Get Enterprise Size Virus Protection
3. Secure and Automate Your Backups.
4. Keep a Copy of Your Backups Offsite!
5. Develop a Disaster Recovery Plan:
Strategic IT Planning
Information Technology is a rapidly changing field. How can you tell the difference between the latest buzz
words and real technology trends that will help your organization grow? Will that new device you read about
really fix your problem or is it just a new flashy toy?
You have business goals and need to make decisions that will help your business realize those goals. But it is
almost impossible to make well informed choices about IT investment unless you follow technology on a daily
basis. If you’re doing that then you are probably not completely focused on your job and your business.
Making the wrong Information Technology decisions has many consequences, including wasting money, not
fixing the problem, making the problem worse, opening security holes in your network, and implementing
unneeded features that add to the overall administration load.

8. You need an IT Partner who lives and breathes Information Technology to help you achieve your dreams and
goals. Don’t rely on product people who are trying to sell you their part of the solution. You need a FULL
Solution.
You need someone that really understands your unique requirements and restraints, and will help you craft a
solution that is tailored to your business needs, goals, and budget. In effect, what you need is a Virtual CIO or
IT Director who sits on your side of the table and helps you sort out the best IT solutions for your business.
Strategic IT planning is critical for you to implement the right IT solution for your business. We are the go -to
company for everything relating to how IT is used in a business environment; from custom-developed vertical
solutions, to general workplace optimization; from answering technology questions, to helping plan your IT
needs.
Your business short term goals and long term goals are critical in developing an IT Plan that suits your needs.
Our engineers’ expert IT advice are crucial in mending your business goals and your IT Strategy.
We work with our clients to design and build their network to enable them to achieve their business goals. We
can help you to be more successful by providing sound analysis, realistic solutions, and project management to
improve IT efficiency, reduce costs, streamline operations, and enable you to focus on your business.
Don’t sweat the Information Technology. That is our job. Contact us today for
help with your Strategic IT Planning. 079 455 3612 (Gavin)
I.T. Managed Services and Network Managed Services
Imagine the value of a fully staffed IT department at a fraction of the cost. Our Managed IT Support Services
provides a solution tailored specifically for small to midsize businesses that wish to focus their efforts on their
core business without the distraction and added costs of managing an IT department.
Outsourcing with FT Accountants & Technology CC for your managed services enables you to receive
enterprise-class benefits at an affordable rate. With our premier network support service Managed-IT you
leverage the knowledge and experience of IT experts who possess a thorough understanding of networks,
server backups, patch management, network monitoring, network security and more.

9. Our Premier Network Support Service
Managed-IT
"Superior I.T. support for a flat monthly rate"
 Unlimited Help Desk
 Network Monitoring
 Patch Management
 Backup Services
 Anti-Virus
 Incident Tracking
 Spam Protection
 Network Security
Our dedicated staff utilizes the most advanced remote monitoring and asset management tools available.
Managed-IT monitors and manages your network to protect and defend against hackers, viruses and spyware
while ensuring uptime, productivity and efficiency.
Managed-IT oversees your day-to-day I.T. needs while providing strategic guidance to make sure you get the
most from your I.T. investments, all this for a fixed monthly fee.
Our best practice technology is designed to keep your systems running at their optimum level and provide
protection from hardware failure or threats to your data both internally and externally. Managed-IT best
practices include:
 Solid data back-up and recovery strategy
 Keeping your systems up to current operating standards
 Virus solution that protects the server and workstations
 Surge protection for your backbone devices and UPS for Servers
 Automated patch management to all connected equipment
 Firewall configured correctly and tested
When a problem does occur, we are always there to help, our technology lets us remotely shadow your
employee’s issues on their request so that we can quickly see, identify and resolve the problem. If we are
unable to solve the issue remotely we will arrive on-site as needed and stay until the problem is fully resolved.
Our technicians are highly trained and certified, typically in multiple technologies, and they are especially
talented at working with people who would rather remain non-technical.
And remember, all this is included in the flat monthly fee.
Microsoft Support

10. Problem Resolution and Proactive Microsoft Support Services
At FT Accountants & Technology CC we deploy and support reliable and interoperable Windows server systems
that enable you to minimize security risks and reduce operating costs. Our team of experts provide design,
implementation, and network security expertise to enhance the way you utilize and manage the servers that
power your business.
As Microsoft Partners we provide the highest level of problem-resolution and proactive Microsoft support
services to the greater Eastern Cape area.
Partnering with Microsoft has enabled us to resolve all of your Windows Server and software needs. Whether
you are looking to upgrade, integrate or newly install our certified experts and consultants can help you
implement Microsoft Windows Server 2003, and we can help you achieve:
 Greater reliability
 Better security
 Lower total cost of ownership
 Increased interoperability
Listed below are some of the Microsoft services and products FT Accountants & Technology CC supports.
Microsoft Windows Server 2008 - Windows Server 2008 is the most advanced Windows Server operating
system yet, designed to power the next-generation of networks, applications, and Web services. With Windows
Server 2008 you can develop, deliver, and manage rich user experiences and applications, provide a highly
secure network infrastructure, and increase technological efficiency and value within your organization.
Microsoft Windows Small Business Server - is the award-winning server solution designed to meet the
networking needs of smaller companies. SBS 2003 R2 provides your business with file and printer sharing, a
secure Internet connection for all your PCs, access to data away from the office, an internal company Web site
and a full-featured messaging system that also enables you to access e-mail from mobile devices.
Microsoft Exchange Server - Exchange has extended its reach beyond simple e-mail to increase user
productivity and keep information close at hand, while being flexible enough to meet your organization's
administrative model.
Microsoft Office Share Point Server - is an integrated suite of server capabilities that can help improve
organizational effectiveness by providing comprehensive content management and enterprise search,
accelerating shared business processes, and facilitating information-sharing across boundaries for better
business insight.
Microsoft SQL Server - is a database management system. It is portable, reliable, flexible, fast, and easy to
manage. SQL Server has been developed specifically to take advantage of the best features Microsoft Windows
NT has to offer. It is optimized for the multithreaded, pre-emptive multiprocessing kernel of Windows NT. The

11. many features and options in SQL Server are geared toward multiple users who need concurrent access to high
volumes of data.
The Bottom Line
FT Accountants & Technology CC believes in in-depth, complete and critical analysis before
recommendations are made. We always strive to incorporate current systems instead of simply
replacing. We aim to keep costs to the minimum, whilst maximising your capabilities.