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Wikiconference USA 2015 - What Wikipedia Must Do

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By Andrew Lih, Keynote address on October 9, 2015 at the US National Archives and Records Administration, Wikiconference USA 2015 - What Wikipedia Must Do

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Wikiconference USA 2015 - What Wikipedia Must Do

  1. 1. WikiConference USA ANDREW LIH • @fuzheado • #WikiconUSA #WikiconUSA What Wikipedia 
 Must Do National Archives and Records Administration
 October 9, 2015
  2. 2. ANDREW LIH • @fuzheado • #WikiconUSA • Wikimedia DC, Wikimedia NY and volunteers • David Ferriero, Pamela Wright, Dominic Byrd- McDevitt and NARA • Wiki Ed Foundation Thank You
  3. 3. “If Wikipedia is good enough for the Archivist of the United States, maybe it should be good enough for you.” - David Ferriero, AOTUS National Archives and Records Administration
  4. 4. ANDREW LIH • @fuzheado • #WikiconUSA Thanks
  5. 5. ANDREW LIH • @fuzheado • #WikiconUSA • Wikipedia Revolution: How a bunch of nobodies created the world’s greatest encyclopedia Introduction article view sourcediscussion history HOW A BUNCH OF NOBODIES CREATED THE WORLD’S GREATEST ENCYCLOPEDIA ANDREW LIH was an academic in new media and journalism for ten years, at Columbia University and Hong Kong University. He has been a com- mentator on new media, technology, and journal- ism issues on CNN, MSNBC, and NPR. Lih is based in Beijing. Become a part of The Wikipedia Revolution yourself, and try your hand at editing the last chapter at: http:// www.wikipediarevolution.com/wiki/Main_Page Jacket design by Ervin Serrano Jacket photographs: globe by Frank Whitney/Jupiterimages; puzzle by Shutterstock Author photograph by Mei Fong 3/09 PrintedinUSA©2009Hyperion Wikipedia Revolution From Wikipedia, the free encyclopedia Jump to: navigation, search This article is about the book. For the different, similar terms related to Wikipedia, see Wikipedia (terminology). For Wikipedia’s non-encyclopedic visitor introduction, see Wikipedia:About. Wikipedia Revolution (pronunciation ) is the story of the free,[1] multilingual ency- clopedia project supported by the non-profit Wikimedia Foundation. The website’s name is a portmanteau of the words wiki (a technology for creating collaborative websites) and encyclopedia. Wikipedia’s 10 million articles have been written collaboratively by volun- teers around the world, and almost all of its articles can be edited by anyone who can access the Wikipedia website.[2] Launched in 2001 by Jimmy Wales and Larry Sanger,[3] it is currently the largest and most popular[1] general reference work on the Internet.[4][5][6] The Wikipedia Revolution traces Wikipedia’s phenomenal success back to its roots, and profiles the people who have contributed to its stated mission of giving every single person free access to the sum of all human knowledge. THEWIKIPEDIAREVOLUTIONANDREWLIH HowaBunchofNobodies CreatedtheWorld’s GreatestEncyclopedia ISBN: 978-1-4013-0371-6 A N D R E W L I H From the Introduction to The Wikipedia Revolution by Wikipedia founder, Jimmy Wales By now, it’s hard not to use the Internet without experiencing Wikipedia in searches and surfing. It has become an incredibly useful Internet resource in many languages. Yet when you use Wikipedia, you may not understand the philosophy behind it. This book tells the story of how Wikipedia began and evolved from a traditional encyclopedia into the intricate global community that it is today.
  6. 6. ANDREW LIH • @fuzheado • #WikiconUSA • Wiki Education Foundation - Summer research fellow • Wikipedia Space - Wikimedia DC, National Archives, 
 Knight Foundation Introduction
  7. 7. ANDREW LIH • @fuzheado • #WikiconUSA Edit-a-thons
 and Beyond Introduction
  8. 8. WikiConference USA ANDREW LIH • @fuzheado • #WikiconUSA #WikiconUSA Eight Things
 Wikipedia Must Do
  9. 9. ANDREW LIH • @fuzheado • #WikiconUSA Terms: GLAM GLAM: galleries, libraries, archives and museums
 collaboration with
 Wikipedia
  10. 10. ANDREW LIH • @fuzheado • #WikiconUSA Terms: Wikimedia Wikimedia: a global movement to bring free educational content to the world, of which Wikipedia is but one part. Prominent Wikimedia projects in the community include Commons for multimedia, Wiktionary as free dictionary and Wikidata for structured data.
  11. 11. ANDREW LIH • @fuzheado • #WikiconUSA Commons Break
  12. 12. ANDREW LIH • @fuzheado • #WikiconUSA • Christopher Michel via Flickr / CB-BY 2.0 Generic:
 “His photojournalism work is prolific and his photographs have been used by National Geographic, the Smithsonian, the New York Times, the BBC...” ! • 2nd Place, Picture of the 
 Year 2014 ! • An Emperor Penguin 
 (Aptenodytes forsteri) in 
 Antarctica jumping out 
 of the water. Commons Break Commons:File:Penguin_in_Antarctica_jumping_out_of_the_water.jpg
  13. 13. ANDREW LIH • @fuzheado • #WikiconUSA Introduction
  14. 14. ANDREW LIH • @fuzheado • #WikiconUSA Introduction Where will Wikipedia be in another 15 years?
  15. 15. ANDREW LIH • @fuzheado • #WikiconUSA • Approaching 5 million articles in EN Good news https://blog.wikimedia.org/2015/09/25/wikipedia-editor-numbers/
  16. 16. ANDREW LIH • @fuzheado • #WikiconUSA • Very active editors stable in EN, maybe even growing Good news https://blog.wikimedia.org/2015/09/25/wikipedia-editor-numbers/
  17. 17. ANDREW LIH • @fuzheado • #WikiconUSA • Visual Editor hitting its stride, defaults for new users Good news Citoid using Zotero open-source
 reference management system
  18. 18. ANDREW LIH • @fuzheado • #WikiconUSA Good news Conversation on reputation has shifted from "should I" use Wikipedia to "how accurate is” Wikipedia.
  19. 19. ANDREW LIH • @fuzheado • #WikiconUSA • Fundraising as good as ever, endowment a reality Good news https://wikimediafoundation.org/wiki/2014-2015_Fundraising_Report
  20. 20. ANDREW LIH • @fuzheado • #WikiconUSA Good news https://wikimediafoundation.org/wiki/2014-2015_Fundraising_Report
  21. 21. ANDREW LIH • @fuzheado • #WikiconUSA Good news https://wikimediafoundation.org/wiki/2014-2015_Fundraising_Report
  22. 22. ANDREW LIH • @fuzheado • #WikiconUSA Usability Usability Usability
  23. 23. ANDREW LIH • @fuzheado • #WikiconUSA Usability Usability • The inevitable mobile majority • Buzzfeed and CNN - mobiles dominant: 
 
 Monday-Friday outside of work hours
 Weekends all day Sunday Monday Tuesday Wednesday Thursday Friday Saturday MOBILE MOBILE MOBILE MOBILE MOBILE MOBILE MOBILE MOBILE MOBILE
  24. 24. ANDREW LIH • @fuzheado • #WikiconUSA Usability Usability • 33% of Wikipedia traffic is mobile; 50% by 2025 • Will mobile editing community emerge? How might they interact with keyboarded editors?
  25. 25. ANDREW LIH • @fuzheado • #WikiconUSA Usability Usability • Example of Wikidata
  26. 26. ANDREW LIH • @fuzheado • #WikiconUSA Usability Usability
  27. 27. ANDREW LIH • @fuzheado • #WikiconUSA Usability Usability
  28. 28. ANDREW LIH • @fuzheado • #WikiconUSA Usability Usability
  29. 29. ANDREW LIH • @fuzheado • #WikiconUSA Usability Usability
  30. 30. ANDREW LIH • @fuzheado • #WikiconUSA Usability Usability
  31. 31. ANDREW LIH • @fuzheado • #WikiconUSA Usability Usability
  32. 32. ANDREW LIH • @fuzheado • #WikiconUSA Usability Usability • Contributing by clicking • No knowledge of databases, SQL, fields, ontology needed • Why is this interesting?
 
 If Wikipedia visits become mobile-majority…
 What does this mean for participation?
 Input methods, browsing, creating?
  33. 33. ANDREW LIH • @fuzheado • #WikiconUSA Usability Usability • Wikidata Game
  34. 34. ANDREW LIH • @fuzheado • #WikiconUSA Usability Usability • Big questions
 Mobile experience and editing
 Multitasking 
 Commons uploading
 Community, volunteer, foundation?
 Changing mobile demographic
  35. 35. ANDREW LIH • @fuzheado • #WikiconUSA Commons Break
  36. 36. ANDREW LIH • @fuzheado • #WikiconUSA • User:Arturo de Frias Marques:
 “I am a wildlife photographer. I have spent the last 15 years travelling the world, carrying 15kg of photography gear.. I have only very recently started to contribute to Commons, I have only a few Featured Pictures... I hope this will change soon... :-)” ! • Finalist in Picture of the 
 Year 2014 ! • Polar Bear jumping, in 
 Spitsbergen Island, 
 Svalbard, Norway. Commons Break Commons:File:Polar Bear AdF.jpg
  37. 37. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social • Social Social
  38. 38. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Social • Professor: “I tell students to go to the talk page of a Wikipedia article order to understand it. But it’s such a bad user experience." Facebook Wikimarkup
  39. 39. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Social • Problem of better discussion interfaces LiquidThreads Flow Next? Visual Editor + talk pages
  40. 40. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Social • Wikipedia was one of the original social platforms 
 in the blogging era • Our platform is dated • WP:NOTSOCIALNETWORK
 
 Blogs, Wikipedia, 
 Second Life, and Beyond
 2008
  41. 41. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Social “Wikipedia is not a social networking service like Facebook or Twitter… ! The focus of user pages should not be social networking, or amusement, but rather providing a foundation for effective collaboration.” Wikipedia:NOTSOCIALNETWORK Let’s not be afraid of 
 being social 
 Learn from Quora, Facebook Community “design” elusive
  42. 42. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Gender and Diversity http://www.sacbee.com/opinion/op-ed/article2610669.html Diversity
  43. 43. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Gender and Diversity • [[Gender bias on Wikipedia]]
 “between 84 and 91 percent of Wikipedia editors are male”
 • Bright spots
 “women made up 61% of participants for college courses that included editing Wikipedia as part of the curriculum”
 Helps shift towards “social sciences and the humanities”
 • GLAM helping to broaden participation http://www.sacbee.com/opinion/op-ed/article2610669.html
  44. 44. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Gender and Diversity • 2011 - Breakthrough with GLAM and “invitation culture” • Since then:
 Gender Gap list
 Art+Feminism meet ups
 Wiki Ed Foundation
  45. 45. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Gender and Diversity I will not in good faith encourage other women to participate unless they are fully aware of what can come with it. - Wikipedia editor, September 2015 https://twitter.com/LibSkrat/status/651786423138430976 On libraries getting more involved with Wikipedia:
  46. 46. ANDREW LIH • @fuzheado • #WikiconUSA Commons Break© CEphoto, Uwe Aranas / 
 CC-BY-SA-3.0
  47. 47. ANDREW LIH • @fuzheado • #WikiconUSA User:Cccefalon: CEphoto, Uwe Aranas ! Lijiang, Yunnan, China: Nakhi people carrying the typical baskets of the region; scene from a public perfomance in Jade Dragon Snow Mountain Open Air Theatre. ! First place in the Photo challenge 
 Tools of the trade in July 2014 ! Finalist in Picture of the Year 2014 ! © CEphoto, Uwe Aranas / 
 CC-BY-SA-3.0 Commons Break Commons:File:Lijiang Yunnan China-Naxi-people-carrying-baskets-01.jpg
  48. 48. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Expert Engagement Experts
  49. 49. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Expert Engagement • GLAM success • Wiki Education Foundation
  50. 50. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Expert Engagement Critique of [[The Greek Slave]] by Karen Lemmey, Smithsonian American Art Museum curator for sculpture. WRONG
  51. 51. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Expert Engagement Video critique posted to talk page
  52. 52. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Expert Engagement
  53. 53. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Expert Engagement Collection of letters discovered by Dr. Lemmey because of Wikipedia’s external links
  54. 54. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Expert Engagement • David Frank, University of Oregon - Co-operative Analysis
  55. 55. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Original Content http://www.niemanlab.org/2010/02/why-wikipedia-beats-wikinews-as-a-collaborative-journalism-project/ Original
  56. 56. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Original Content • Refactoring vision for “original reporting” in Wikimedia • Wikinews isn’t it
 
 Time-critical deadlines
 and wikis don’t fit http://www.niemanlab.org/2010/02/why-wikipedia-beats-wikinews-as-a-collaborative-journalism-project/
  57. 57. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Original Content Wikinews:
 Time to move on https://stats.wikimedia.org/wikinews/EN/SummaryEN.htm
  58. 58. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Original Content • A new vision for original reporting • Feature (timeless) content • Oral Citations - oral history • Interviews • Event coverage • Documentary and 
 long form narratives
  59. 59. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Original Content: Interviews David Shankbone
 interviews Israeli
 President Shimon
 Peres in 2008 https://en.wikinews.org/wiki/Shimon_Peres_discusses_the_future_of_Israel
  60. 60. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Original Content • Systemic bias - Participants need to be literate, and verifiable sources need to already be online Oral Citations: People are Knowledge (subtitled) from Achal R. Prabhala https://vimeo.com/26469276
  61. 61. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Original Content • Wikipedia community could help produce more reporting in one month than what National Geographic produces in a year • Video and multimedia creation community
  62. 62. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Multimedia Multimedia
  63. 63. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Multimedia • Video, 3D, virtual reality (VR) • Collaborative video editing is the holy grail of multimedia • Challenges: Lack of widely used open standards and tools
  64. 64. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Wiki Makes Video
  65. 65. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Video Collaboration • Currently, video is mostly a solo act • Collaborative video editing is the next innovation
 Consider the “stranded video” no one ever watches 1980s 1990s 2000s 2010s Graphical user interface World Wide Web Wikipedia Collaborative video editing Intuitive user interaction with minimal training Multimedia access to networked resources Massive collaboration and community Rich storytelling and rapid learning and evolution of visual literacy
  66. 66. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Video Collaboration • Problem: commercially unattractive (Kaltura, Adobe, et al) • Solution: open source community • Partners: Mozilla, Internet Archive, Wikimedia, MLT
  67. 67. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Mozilla Popcorn
  68. 68. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Multimedia http://3d.si.edu/
  69. 69. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Multimedia Google Cardboard
  70. 70. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia • #freebassel Multimedia URL: http://freebassel.org/ https://blog.wikimedia.org/2015/10/08/bassel-missing-syria/
  71. 71. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Multimedia • Wikipedia has dominated Britannica and Encarta…
 but Wikimedia’s multimedia weak • Open content policy means we’re always limited in content • Original reporting and modeling can help
  72. 72. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Multimedia • Lack of good open standards and tools
 Commons require a “thumbnail” preview • Longer term problem of multimedia experimentation vs production servers
  73. 73. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Multimedia • Histropedia, powered by Wikidata http://3d.si.edu/
  74. 74. ANDREW LIH • @fuzheado • #WikiconUSA Commons Break
  75. 75. ANDREW LIH • @fuzheado • #WikiconUSA User:Ritchyblack ! High-speed photography: A light bulb was shot with an airsoft pistol (positioned right of the lamp). The camera was triggered by a photocell, which was located in front of the pistol muzzle ! Third place in 
 Picture of the Year 2012
 
 Picture of the Year 2013
 “tungsten filament burns 
 with a flame" Commons Break Commons:File:Lijiang Yunnan China-Naxi-people-carrying-baskets-01.jpg
  76. 76. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Partnerships Partnerships Partnerships
  77. 77. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Partnerships Partnerships • Compared to GLAM… 
 ”Not-so-like-minded” institutions • Detente and dialogue • If we’re being responsible with Wikipedia’s content… 
 who should we be engaging?
  78. 78. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Partnerships PR Companies • Donovan House Group A group of 12 digital PR leaders, Wikipedians and academics met here on February 7, 2014 to discuss issues affecting both communities
  79. 79. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Partnerships PR Companies Statement on Wikipedia from participating communications firms Not the catchiest name, or the most specific, but we’re pretty sure it’s the right one ! EVERY MAJOR GLOBAL FIRM URL: http://enwp.org/WP:PRCOM
  80. 80. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Partnerships PR Companies Participating firms pledged… ○ To seek to better understand the fundamental principles guiding Wikipedia and other Wikimedia projects.! ○ To act in accordance with Wikipedia's policies and guidelines, particularly those related to "conflict of interest."! ○ To abide by the Wikimedia Foundation's Terms of Use.! ○ … investigate [potential violations] and seek corrective action.! ○ Beyond our own firms, to take steps to publicize our views and counsel our clients and peers to conduct themselves accordingly. Key points from the statement
  81. 81. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Partnerships PR Companies Industry Coverage Plus: AdAge, Al Jazeera America, BBC, CNET, Gawker, HBR, Inc., Politico, Slate, TechDirt, The Daily Dot, The Independent, The Verge, TIME, Wall Street Journal, Wired, ZDNet... and many more!
  82. 82. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Partnerships PR Companies Industry Reaction Agencies are very interested in this; here’s an internal memo from a global firm directing its team members to follow these principles
  83. 83. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Partnerships Trust Build Trust Trust
  84. 84. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Partnerships Trust Build Trust • Community and Foundation • Historical clashes
 
 VisualEditor
 Media Viewer
 Wikimania
 Fundraising banner messages
  85. 85. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Partnerships Trust Build Trust • Loudest on the mailing list does not make a majority • Making sense of the channels, signals and “consensus”
 
 On-wiki
 Mailing lists
 Real-life meetups
 Wikimania
 Wikimedia Conference
 Chapters
 Social media channels ! • What next?
  86. 86. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Partnerships Trust Wikipedia Space HASHTAG: #wikipediaspace
  87. 87. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Partnerships Trust Wikipedia Space URL: http://enwp.org/WP:WPSPACE HASHTAG: #wikipediaspace
  88. 88. ANDREW LIH • @fuzheado • #WikiconUSA • Wikipedia Space - banners in the NARA lobby
 
 “physical learning spaces to promote the use of open content technologies such as Wikipedia and Wikimedia"
 • Policy and help pages not enough • 10,000 foot view of Wikipedia for new editors • Feedback please! Wikipedia Space URL: http://enwp.org/WP:WPSPACE HASHTAG: #wikipediaspace
  89. 89. ANDREW LIH • @fuzheado • #WikiconUSA First year college students have never known a world without Wikipedia ! No guarantee Wikipedia will be here in 15 years Context
  90. 90. ANDREW LIH • @fuzheado • #WikiconUSA Usability Social Diversity Experts Original Multimedia Partnerships Trust Vision and themes Collaborative multimedia Original reporting across boundaries Mobile participation as the future Engaging diverse peers Civil and cooperative community
  91. 91. ANDREW LIH • @fuzheado • #WikiconUSA The Future Where will Wikipedia be in another 15 years?

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