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Restaurant Website Disasters


        Presented by
        CoverBoom

                       Seth Gardenswartz
Internet usage over time
Bad User Experience
Three core elements
 Who is your your website for?

   o Usability
   o SEO
   o Branding/Image/Security

   Watch someone use the web
   They learn, interact and DO!
Your website is not for you
theoatmeal.com/comics/restaurant_website
The top 5 mistakes
 What do you want your website to be?

   o   Losing control of your domain
   o   Using a splash page
   o   Music/video/flash
   o   PDF menus
   o   Failure to update
You don’t want to see this
Control of your domain
A/k/a your website address
Control of your domain
You should be
this person

And this person

You should
know and be
able to get a
hold of this
person                   xxxxxx
Splash in the pan

Instant 25% traffic reduction

  o   The medium should drive the message
  o   You already have the visitors attention
  o   Do you want “skip intro” to be your first impression?
  o   Content invisible to search
  o   Waste of your best page for search
Making bad music

  o   People surf at work
  o   It will chase them away
  o   They will hate your music
  o   Let them turn it on
  o   Same is true for video
These guys get it
Flashing should be illegal
 Pretty is not always functional

  o Seo
  o Sharing
  o Click to call
  o iPhone/pad
  o There are better mobile friendly technologies
Example
Flash-landing
How is your
mobile user
experience?
Menu mistakes




                Thanks again to oatmeal.com
Why PDF’s are out
Why PDF’s are out




                    http://neversaidaboutrestaurantwebsites.tumblr.com/
Better way
Update: a website should be dynamic
 Google treats old content like stale bread
SEO Basics
Search Engine Optimization (SEO) –
Directs traffic for optimum exposure

Key things to know

 o 'Dynamic' content
 o Keyword utilization, rich content
 o Consistent and accurate information
 o Build links
SEO
Search Engine Optimization (SEO) –
Is constantly changing – (farmer's update)

Concentration should be
 o Google (currently king)
 o Yahoo
 o Bing
 o YouTube
 o Twitter
Google Local
Generic searches are tough
Some searches are
   less competitive




Video is a great opportunity
Bonus: video value
Fastest growing medium in history

 YouTube is the #1 online video site

  o #2 overall search engine (larger than Yahoo or Bing)
  o 2 Billion streams per day
  o Accounts for 70% of all online video viewing
  o 52% of people take action queues from online videos



                               (YouTube stats *TopRank, Reelseo)
Video advantage
Keep it fresh!
 Search engines hate stale content

oCan be bite sized chunks
oMenus count!
oEmail can count
oConsider a blog and video
Website concepts

         Search engine optimization

                 Usability

                   Image
The basics




             theoatmeal.com/comics/restaurant_website

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Top 5 Website Mistakes By Restaurants

  • 1. Restaurant Website Disasters Presented by CoverBoom Seth Gardenswartz
  • 4. Three core elements Who is your your website for? o Usability o SEO o Branding/Image/Security Watch someone use the web They learn, interact and DO!
  • 5. Your website is not for you theoatmeal.com/comics/restaurant_website
  • 6. The top 5 mistakes What do you want your website to be? o Losing control of your domain o Using a splash page o Music/video/flash o PDF menus o Failure to update
  • 7. You don’t want to see this
  • 8. Control of your domain A/k/a your website address
  • 9. Control of your domain You should be this person And this person You should know and be able to get a hold of this person xxxxxx
  • 10. Splash in the pan Instant 25% traffic reduction o The medium should drive the message o You already have the visitors attention o Do you want “skip intro” to be your first impression? o Content invisible to search o Waste of your best page for search
  • 11. Making bad music o People surf at work o It will chase them away o They will hate your music o Let them turn it on o Same is true for video
  • 13. Flashing should be illegal Pretty is not always functional o Seo o Sharing o Click to call o iPhone/pad o There are better mobile friendly technologies
  • 16. How is your mobile user experience?
  • 17. Menu mistakes Thanks again to oatmeal.com
  • 18. Why PDF’s are out Why PDF’s are out http://neversaidaboutrestaurantwebsites.tumblr.com/
  • 20. Update: a website should be dynamic Google treats old content like stale bread
  • 21. SEO Basics Search Engine Optimization (SEO) – Directs traffic for optimum exposure Key things to know o 'Dynamic' content o Keyword utilization, rich content o Consistent and accurate information o Build links
  • 22. SEO Search Engine Optimization (SEO) – Is constantly changing – (farmer's update) Concentration should be o Google (currently king) o Yahoo o Bing o YouTube o Twitter
  • 24. Some searches are less competitive Video is a great opportunity
  • 25. Bonus: video value Fastest growing medium in history YouTube is the #1 online video site o #2 overall search engine (larger than Yahoo or Bing) o 2 Billion streams per day o Accounts for 70% of all online video viewing o 52% of people take action queues from online videos (YouTube stats *TopRank, Reelseo)
  • 27. Keep it fresh! Search engines hate stale content oCan be bite sized chunks oMenus count! oEmail can count oConsider a blog and video
  • 28. Website concepts Search engine optimization Usability Image
  • 29. The basics theoatmeal.com/comics/restaurant_website