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NEGOTIATION SKILLS
THE ESSENTIALS & PRACTICES
Module 1: Introduction to Concepts
So much of life is a negotiation – so
even if you’re not in business, you
have opportunities to practice all
around you.
Kevin O’Leary
You Don’t Get What You
DESERVE
You Get What You
NEGOTIATE
WHAT ARE YOUR PERCEPTIONS ABOUT NEGOTIATION?
 Are you always able to negotiate in any situation?
 Do you believe there are situations where you
actually cannot negotiate?
 What do we feel negotiation actually is?
 Are some people naturally gifted at negotiating?
 What kind of people make the best negotiators?
What Is Negotiation?
Negotiation occurs when two or
more parties are prepared to seek
a resolution to a point of
difference and intend to produce
an agreement through bargaining.
What Is Negotiation?
Negotiation can also be defined as
a process of adjusting both
parties’ views of their ideal
outcome to an attainable
outcome.
Why Negotiation?
A man sat in train compartment looking out into the serene countryside. Two women joined
him, one held a lapdog. The woman looked at the man in contempt for he was smoking. In
exasperation and desperation, one of the women stood opened the window, took the cigarette
from the man's lips threw it out the window and closed the window. The man sat there for a
while and then proceeded to reopen the window grab the woman's dog from her lap and
threw it out the window.
Please discuss the following questions:
1. What are the various ways the old lady would have resolved the situation
2. What situation have you been in like the one above where you reacted like the old lady?
3. What was the effect of your reaction?
Why Negotiation?
 We all have different interests, needs, and perspectives
 Career Progression and Professional Growth requires negotiation. You won’t
be paid well if you lack negotiation skills and you can miss out on important
job placement
 Good marriages and high quality relationship are product of negotiation
 You won’t be a Christian without effective negotiation in John 3:16
“You don't get what you deserve, you get
what you negotiate”
 One major part of a successful business is negotiation. As such, the art of
negotiating is an essential skill of the modern business professional.
 In an increasingly competitive business environment, characterized by thinning margins,
it has become imperative that organizations place significant emphasis on measures
that will provide a platform for enhancing the overall profitability of their organizations.
 Such measures include providing best value for money by effectively negotiating
transactions with customers (both internal & external), as well as focusing on cost
control measures.
 Negotiations, whether drafting a contract, settling a dispute with customers or making
trade-offs between Business Units - are a pivotal part of Business operations if an
organization's objectives (financial and otherwise) are to be met.
Why Negotiation?

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NEGOTIATION Skills.pptx

  • 3. So much of life is a negotiation – so even if you’re not in business, you have opportunities to practice all around you. Kevin O’Leary
  • 4. You Don’t Get What You DESERVE You Get What You NEGOTIATE
  • 5. WHAT ARE YOUR PERCEPTIONS ABOUT NEGOTIATION?  Are you always able to negotiate in any situation?  Do you believe there are situations where you actually cannot negotiate?  What do we feel negotiation actually is?  Are some people naturally gifted at negotiating?  What kind of people make the best negotiators?
  • 6. What Is Negotiation? Negotiation occurs when two or more parties are prepared to seek a resolution to a point of difference and intend to produce an agreement through bargaining.
  • 7. What Is Negotiation? Negotiation can also be defined as a process of adjusting both parties’ views of their ideal outcome to an attainable outcome.
  • 8. Why Negotiation? A man sat in train compartment looking out into the serene countryside. Two women joined him, one held a lapdog. The woman looked at the man in contempt for he was smoking. In exasperation and desperation, one of the women stood opened the window, took the cigarette from the man's lips threw it out the window and closed the window. The man sat there for a while and then proceeded to reopen the window grab the woman's dog from her lap and threw it out the window. Please discuss the following questions: 1. What are the various ways the old lady would have resolved the situation 2. What situation have you been in like the one above where you reacted like the old lady? 3. What was the effect of your reaction?
  • 9. Why Negotiation?  We all have different interests, needs, and perspectives  Career Progression and Professional Growth requires negotiation. You won’t be paid well if you lack negotiation skills and you can miss out on important job placement  Good marriages and high quality relationship are product of negotiation  You won’t be a Christian without effective negotiation in John 3:16 “You don't get what you deserve, you get what you negotiate”
  • 10.  One major part of a successful business is negotiation. As such, the art of negotiating is an essential skill of the modern business professional.  In an increasingly competitive business environment, characterized by thinning margins, it has become imperative that organizations place significant emphasis on measures that will provide a platform for enhancing the overall profitability of their organizations.  Such measures include providing best value for money by effectively negotiating transactions with customers (both internal & external), as well as focusing on cost control measures.  Negotiations, whether drafting a contract, settling a dispute with customers or making trade-offs between Business Units - are a pivotal part of Business operations if an organization's objectives (financial and otherwise) are to be met. Why Negotiation?