General PC Maintenance and Troubleshooting

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General PC Maintenance and Troubleshooting

  1. 1. General PC Maintenance and Troubleshooting
  2. 2. Top Five PC Problems• 1. E-Mail (Sending/Receiving)• 2. Network Connectivity (User Logons)• 3. Issues With the “Green Screen”• 4. Printer Issues• 5. “The Blue Screen of Death”
  3. 3. Characteristics of Virus and Spyware• Extremely Slow Processing• Inability to open programs• Internet Homepage gets changed• Constant redirection to unscrupulous websites• Phishing/Scamming emails sent to your inbox
  4. 4. Ways to keep your PC running smoothly• Reboot at least once a week• Run a virus scan and update once a week• Defragment your PC once a month• Run disk clean up once a month• Run spybot once at least once a week
  5. 5. How to Defrag your PC• Left click on Start• Choose Programs, Accessories, System Tools, and Disk Defragmenter• Choose Analyze (it will tell you if you have anything to defrag. or not)• If you do, choose Defragment
  6. 6. How to use disk Clean Up• Left click on Start• Choose Programs, Accessories, System Tools, and Disk Cleanup• Choose the drive you want to clean (C drive)• Let it scan• Check all the boxes• Click OK
  7. 7. How to use Spybot• Left click on Start• Choose Programs, Spybot: Search and Destroy• Search for Updates (found on left side)• Check boxes and download all updates• Choose Safer-networking #1 (it is fast)• Choose Search and Destroy and Check for Problems (found on left side)• Infections will appear in red• If you have infections, mark them (with a checkmark) and choose Fix Selected Problems
  8. 8. Websites of Interest• Anti-Virus• www.grisoft.com• Spybot Search and Destroy• www.safer-networking.org• Adaware SE• http://www.lavasoftusa.com/software/adaware/• FIX YOUR PROBLEM WITH FIXSMITH• Toll free USA :- 1-877-255-3353• Toll free UK :- 808-234-0723

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