My special talk about IBM Connection Content Manager at Social Connections VI Prague 2014

1. IBM Confidential :: © 2014 IBM
Corporation
IBM Design :: IBM Confidential :: ©2013 IBM CorporationIBM Design :: IBM Confidential :: ©2013 IBM Corporation
@FirasYasin
Connections Content ManagerConnections Content Manager
Social Connections VISocial Connections VI
June 16 & 17, 2014 * PragueJune 16 & 17, 2014 * Prague

8. IBM to become
the “preeminent
social
enterprise”
IBM to becomeIBM to become
thethe ““preeminentpreeminent
socialsocial
enterpriseenterprise””
SVP Steve Mills –”
harness our
collective
intelligence acrossIBM and ultimately
across our eco-
system”
SVP Steve Mills –”
harness our
collective
intelligence acrossIBM and ultimately
across our eco-
system”
“Stocks of info
turning into
Flows of new
info”
“Stocks of info
turning into
Flows of new
info”
Irving Wladawsky-Berger
Social Networks will
become the new production
line…your value is not what
you know but what you
share… ” and will be
measured on that.
Social Networks will
become the new production
line…your value is not what
you know but what you
share… ” and will be
measured on that.

9. INNOVATION

10. HOW DO WE INNOVATE?

12. Create a hub for team collaboration

13. WISDOM OF THE CROWDS

14. WISDOM OF THE CROWDS
FRANCIS GALTON

15. • 539 ideas submitted since March 30th
2011
• 243 ideas were submitted in 2013
• 108 total ideas have been graduated and
in the Connections product!
• 68 ideas where added in 2013 alone!
• 9574 total votes from 1661 members of
the community (an increase of 499 users
year over year).
Simon Vaughan

16. Transition from free-flowing ideas to structured knowledge:
Ideas turn into projects, turn into procedures, turn into
documentation

17. EXPERTISE

18. “If you have an apple
and I have an apple and
we exchange these
apples then you and I
will still each have one
apple. But if you have
an idea and I have an
idea and we exchange
these ideas, then each
of us will have two
ideas.”
George Bernard ShawGeorge Bernard ShawGeorge Bernard ShawGeorge Bernard Shaw

19. Who is interested in this Document? What do people say?

21. Another PoV

22. Where are the Good Ideas?

23. Remember: Content is only valuable...

24. … if the right people can find it at the right time!

25. Meta Data…Data About the Data

26. How Experienced is the Expert?

27. Who posted it?

28. Awaiting your Signal

29. Who else is Reviewing it?

30. Which Version is the Most Recent?

31. OCB

32. “While I was
sleeping my
network was
working for
me!!!”
“While I was
sleeping my
network was
working for
me!!!”
“as smart as
the experts
just
moments
later”
“as smart as
the experts
just
moments
later”

33. Can I ask a Question?
Like or Unlike a
document
Threaded
Comments,
keeping version
context
Create, re-use,
remove Tags
Breadcrumb
trail

34. KNOWLEDGE ON THE GO

35. Access CCM Files through Mobile
View
supported file
types on your
mobile device
View
supported file
types on your
mobile device
Like /
Comment on
a file or view
others
comments on
a file
Like /
Comment on
a file or view
others
comments on
a file
Access IBM
Connections
Content
Manager Files
directly from
your
community
Access IBM
Connections
Content
Manager Files
directly from
your
community

36. More Mobile Capabilities
View all
comments
associated
with a file
View all
comments
associated
with a file
Make
comments
directly
from your
mobile device
to
share with
others
Make
comments
directly
from your
mobile device
to
share with
others
Like a fileLike a file
View important
information
about a file,
including
versions, number
of downloads
and
sharing
information.
View important
information
about a file,
including
versions, number
of downloads
and
sharing
information.

37. Accessible Contents

38. Stay Informed with River of News

39. 39
CCM Portlet – Access Through Portal
Multiple
Libraries can be
displayed in the
top navigation
Multiple
Libraries can be
displayed in the
top navigation

40. Portlet side by side with 2nd portlet
40
List ViewList View
Activity
Stream
Activity
Stream

41. Views in Portal
41

42. Drag and Drop documents from Desktop

43. Stand by You

44. Currently Available Apps from ISSC
IBM Connections
Touchpoint
IBM Connections
Social Q&A
IBM Content
Migration Factory
IBM Connections
Social Sidebar
IBM Connections
Direct Messaging
LEVERAGING
SOCIAL
LEVERAGING
SOCIAL
ACCELERATED
ONBOARDING
EXPERTISE
360°°°°
EXPERTISE
360°°°°
IBM Connections
Community Insights
LEVERAGING
SOCIAL
IBM Expertise
Locator
EXPERTISE
360°°°°
IBM Connections
Multimedia Libraries
ACCELERATED
ONBOARDING
ACCELERATED
ONBOARDING

45. IBM Content Migration Factory
ACCELERATEDONBOARDING

46. IBM Content Migration Factory
Our Content Migration Factory solution provides all of the functionality
required to address the differing requirements between existing
source systems and new IBM software target systems through the
use of connectors which are available for all major Content
Management Systems.
ACCELERATEDONBOARDING
Web CMS:
Vignette
Interwoven Teamsite
Sitecore
Adobe CQ
Opentext Livelink
Liferay
Percussion
Tridion
Oracle UCM
Fatwire
Ektron
Episerver
CoreMedia
IBM:
Quickr
Domino
Domino.doc
CMS:
Documentum
Sharepoint
Opentext
Oracle UCM
Alfrresco
DAM:
Artesion/Opentext
Adobe
Collaboration:
Jive
Confluence
Others:
SQL
Exchange
File system
Web crawl
In addition, our migration
engineers have expertise
in building custom
connectors, ensuring that
any existing customer
data can be successfully
migrated to any target
IBM product.

48. LEARNING
Knowledge for the Knowledge
Worker

50. Learning? What do I need to know?
Check in/out
documentsTrash can for
“soft” delete
Count and sort
by number of
Likes and
Downloads
Nested
folders
Views*
*Views

51. Developing Documents
Approved
versions and
current drafts are
displayed
Draft is only available
to author or reviewer

52. Just after 48 Hours
751 Comments
205K Visits
175 Likes

54. WHO IS WHO?

55. CustomCustom
TagsTags
What I amWhat I am
known forknown for
RecommendedRecommended
& Favorite& Favorite
ExpertsExperts
SupportSupport
MatrixMatrix
ReportingReporting
My ExternalMy External
Social NetworksSocial Networks

56. PUBLIC THANK YOU

60. EXPERTISE