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The Association of Insurance and
Financial Analysts Conference


Kevin McCarthy
President and CEO, Unum US



March 3, 2008
Safe Harbor Statement
Statements in this presentation that are not historical facts, such as our earnings per share, return
on equity and our Unum US group disability benefit ratio guidance, constitute “forward-looking
statements” within the meaning of the Private Securities Litigation Reform Act of 1995 and involve
risks and uncertainties that could cause actual results to differ materially from those contained in
the forward-looking statements. These risks and uncertainties include such general matters as
general economic or business conditions; events or consequences relating to terrorism, acts of war
and catastrophes, including natural and man-made disasters; competitive factors, including pricing
pressures; legislative, regulatory, accounting, or tax law changes; and the interest rate environment.
More specifically, they include fluctuations in insurance reserve liabilities; changes in projected new
sales and renewals; variations between projections and actual experience in persistency rates,
incidence and recovery rates, pricing and underwriting; retained risks in our reinsurance operations;
availability and cost of reinsurance; the level and results of litigation, rating agency actions, and
regulatory actions and investigations; actual experience in implementing and complying with the
multistate market conduct regulatory settlement agreements and the California Department of
Insurance settlement agreement; negative media attention; changes in assumptions relating to
deferred acquisition costs, value of business acquired or goodwill; the level of pension benefit costs
and funding; investment results, including credit deterioration of investments; the ability of our
insurance company subsidiaries to pay dividends or extend credit to us and certain of our
intermediate holding company subsidiaries and/or finance subsidiaries; and effectiveness of product
support and customer service. For further information of risks and uncertainties that could affect
actual results, see our filings with the Securities and Exchange Commission, including information in
the sections titled “Cautionary Statement Regarding Forward-Looking Statements” and “Risk
Factors” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2007. The
forward-looking statements in this presentation are being made as of the date of this presentation,
and we expressly disclaim any obligation to update or revise any forward-looking statement
contained herein.



                                                                                                      2
Agenda


• Business Environment

• Growth Strategy

• Unum in Context




                         3
Business Environment




                       4
Business Environment: Economic Landscape


• Employment Trends

• Consumer Confidence

• Economic Growth

• Interest Rates




                                           5
Business Environment: Corporate Diversification

        More Diversified Earned Premium Base


                                                                                                Colonial
                                                                          IDI-Closed Block       11%
                                  Colonial                                      13%
        IDI-Closed Block            9%
              16%
                                             Unum UK
                                                                                                            Unum UK
                                               4%
                                                                                                              12%
                                                  Other
                                                   1%


                                                     Unum US
                                                                                                               Other
                                                   Supplemental
                                                                                                                0%
                                                    & Voluntary
                                                       13%

                                                                                                                Unum US
                                                                                                              Supplemental
                                                                   Unum US
                                                                                                               & Voluntary
 Unum US
                                                                  Large Case
                                                                                                                  18%
Large Case
                                                                     24%
   33%


                                        Unum US
                                       Core Market
                                                                                               Unum US
                                          24%
                                                                                              Core Market
                                                                                                 22%


                           2002                                                              2007


                                                                                                                       6
Business Environment: Unum US Industry
Diversification
                             Other 12.8%
                                                        Services 15.6%


                Public Sector
                   5.1%

                                                                    Banking and
                                                                   Finance 7.5%

           Retail 8.6%



                                                                        Education 7.9%




                                                                  Transportation
                                                                 and Utilities 4.9%
                     Healthcare
                      20.8%

                                                     Construction and
                                                      Manufacturing
                                                         16.8%

* In-force premium as of 4Q07 for Group, VB & GLTC


                                                                                         7
Growth Strategy




                  8
Relative Incidence by Case Size

   Group Long-term Disability: Submitted Incidence by Case Size




1.10


1.00                                                              Aggregate




0.80




            Small               Mid                Large




                                                                       9
Growth Strategy: Incidence Trends by Case Size


Actual/Expected




100%




         2002     2003      2004        2005      2006    2007
                    0-499   500-1,999    2,000+   Total




                                                                 10
Growth Strategy: Premium Per Life Trends vs.
    LTD Industry


Inforce Premium per Life

                                                                                        $290

                                                                          $270


                                                       $252


                                                                                        $232
                                        $229                              $229
                                                       $218
                    $217
                                        $216
                                                                          $219          $219
                $205                                     $209
                                         $211
                  $201



                    2002                2003           2004               2005          2006

                                Unum LTD        Industry excluding Unum      Industry


Source: JHA Disability Market Surveys




                                                                                               11
Growth Strategy: Shifting Size
Group Long-term Disability Business Mix


    2001             2007            Current     Inforce
  New Sales        New Sales       Inforce Mix     Goal



    28%              39%                          40%
                                     37%
    Small            Small                        Small
                                     Small

    17%
    Mid
                                      17%
                     22%
                                      Mid          20%
                     Mid
                                                   Mid

    55%
    Large                             46%
                     39%                          40%
                                      Large
                     Large                        Large




                                                           12
Growth Strategy: Reducing Average Case Size

    Group Long-term Disability - Average Case Size

        $50,000




                               $39,426
                     $38,469             $40,086
        $40,000




                                                   $30,298
                                                                       $28,461
        $30,000
                                                             $26,412
                                                                                 $23,339



        $20,000




        $10,000
                       2001     2002      2003      2004      2005      2006      2007



* Fully Insured New Sales




                                                                                           13
Growth Strategy: Shifting Product Mix

  Business Mix – Sales Premium




                                                         Group
        VWB
                                                         Large
        8.3%                  Group
                                                         24.2%
                              Large
    LTC
                              43.1%
   6.1%                                       VWB
                                             22.2%
                                                                 Group
 IDI RI
                                                                  Core
 8.9%
                                                                 37.2%
                    Group
                     Core                      LTC
                    33.6%                     6.8%
                                                     IDI RI
                                                      9.6%




                     2002                                2007
* Data does not include AD&D Sales Premium



                                                                         14
Risk Results

 Group Disability Benefit Ratios as a Percentage of Premium Income

100%


                                          94.8%
        94.6%                 93.8%                  93.4%
95%
                   92.7%                                          92.7%   92.1%           92.4%
                                                                                  91.5%


90%




85%




80%




75%
        2003*      2004*      2005*      2006*       1Q07         2Q07*   3Q07    4Q07    2007*


 * Excludes claim reassessment impact and reserve strengthening




                                                                                                  15
Risk Results

Group Life and AD&D Benefit Ratios as a Percentage of Premium Income


80%

      77.0% 76.6%
                            76.3%
                    76.0%
                                    75.2%
                                            74.3%
75%
                                                                    72.8%
                                                    72.3%


                                                            69.5%
70%




65%




60%
      2003   2004   2005    2006    1Q07    2Q07    3Q07    4Q07    2007




                                                                            16
Risk Results

Voluntary Benefits Ratios as a Percentage of Premium Income


 75%
         72.5%

                   69.0%
 70%

                               66.3%

 65%
                                          62.7%

                                                     60.1%
 60%



 55%



 50%
         2003       2004       2005       2006       2007




                                                              17
Risk Results

Group Disability, GL and AD&D, Voluntary Benefits Ratios as a
Percentage of Premium Income


 90%

         86.9%
                                             85.8%
                     85.5%       85.6%
 85%
                                                         83.1%



 80%




 75%




 70%
         2003        2004        2005        2006        2007




                                                                 18
Growth Strategy: Increasing Customer Base

               Unum US Group Disability
       9,000
                                       7,901
                          +7%
                7,371


       6,000




       3,000
                2006                   2007

                  Unum US Group Life
       9,000


                                       6,531
                               %
                           +12
                 5,806
       6,000




       3,000
                 2006                  2007

                                               19
Growth Strategy: Voluntary Market


                                 VWB Sales Growth
$ in millions
    $160



                                                                  $138.4
                                                         $134.2
                                                $130.2

                                      $114.1
    $120

                        $105.8




                $79.1
     $80




     $40
                2002    2003          2004      2005     2006      2007




                                                                           20
2008 Outlook and Opportunities

Earned Premium Growth                                              2007-2011
                                                                   5 Yr CAGR
              Total      Core & Supp      Group Large
                                                                   0.9% Total
                                                                      4.2%
                                                                   Core & Supp




                                                                     - 4.7%
                                                                   Group Large




2003                         2007                          2011

Earned premium growth emerges in 2009 as large case earned premium
flattens and growth accelerates in group core and supplemental benefits
segment.


                                                                           21
Non-GAAP Reconciliation




                          22
Reconciliation of Non-GAAP Financial Measures

                                                                                                                          Year Ended
                                                                     2007                        2006                        2005                        2004                        2003
                                                          (in millions) benefit ratio (in millions) benefit ratio (in millions) benefit ratio (in millions) benefit ratio (in millions) benefit ratio

Unum US Group Disability
   Premium Income                                         $ 2,381.3                     $ 2,483.5                  $ 2,527.9                   $ 2,644.7                   $ 2,662.6
   Benefits and Change in Reserves for Future Benefits      2,277.4           95.6%       2,702.5       108.8%       2,397.7         94.8%       2,533.1         95.8%       3,412.1        128.1%
   Regulatory Reassessment Charge                             (76.5)                       (349.2)                     (27.3)                      (80.2)                         -
   Reserve Strengthening                                         -                             -                          -                           -                       (894.0)
   Benefits and Change in Reserves for Future Benefits,
      Excluding Regulatory Reassessment Charge and
      Reserve Strengthening                                   2,200.9         92.4%       2,353.3        94.8%       2,370.4         93.8%       2,452.9         92.7%       2,518.1          94.6%

Unum US Group Disability, Group Life and AD&D, and
 Voluntary Benefits
   Premium Income                                             4,024.4                     4,265.1                    4,330.7                     4,561.5                     4,585.0
   Benefits and Change in Reserves for Future Benefits        3,422.2         85.0%       4,009.1        94.0%       3,734.9         86.2%       3,979.9         87.2%       4,880.5        106.4%
   Regulatory Reassessment Charge                               (76.5)                     (349.2)                     (27.3)                      (80.2)                         -
   Reserve Strengthening                                           -                           -                          -                           -                       (894.0)
   Benefits and Change in Reserves for Future Benefits,
      Excluding Regulatory Reassessment Charge and
      Reserve Strengthening                                   3,345.7         83.1%       3,659.9        85.8%       3,707.6         85.6%       3,899.7         85.5%       3,986.5          86.9%


                                                             Three Months Ended
                                                                June 30, 2007
                                                          (in millions) benefit ratio

Unum US Group Disability
   Premium Income                                         $    609.3
   Benefits and Change in Reserves for Future Benefits         641.2        105.2%
   Regulatory Reassessment Charge                              (76.5)
   Benefits and Change in Reserves for Future Benefits,
      Excluding Regulatory Reassessment Charge                 564.7          92.7%




                                                                                                                                                                                              23
Reconciliation of Non-GAAP Financial Measures


                                                                Twelve Months Ended December 31, 2007
                                                                          Debt             Claim
                                                                     Extinguishment Reassessment
                                                        As Reported       Cost            Charges As Adjusted
                                                                               (in millions)
 Operating Income (Loss) by Segment Before Income Tax
    and Net Realized Investment Gain (Loss)
 Unum US
   Group Disability                                     $     105.0    $      -     $     (66.2)   $     171.2
   Group Life and Accidental Death and Dismemberment          217.2           -              -           217.2
   Supplemental and Voluntary                                 243.4           -              -           243.4
   Total Unum US                                              565.6           -           (66.2)         631.8
 Unum UK                                                      338.8           -              -           338.8
 Colonial                                                     245.8           -              -           245.8
   Core Operating Segments                                  1,150.2           -           (66.2)       1,216.4
 Individual Disability - Closed Block                         117.9           -            13.2          104.7
 Other                                                         17.5           -              -            17.5
 Corporate                                                   (223.2)       (58.8)            -          (164.4)
 Operating Income by Segment                            $   1,062.4    $   (58.8)   $     (53.0)   $   1,174.2




                                                                                                                  24

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unum group Updated_AIFA-McCarthy

  • 1. The Association of Insurance and Financial Analysts Conference Kevin McCarthy President and CEO, Unum US March 3, 2008
  • 2. Safe Harbor Statement Statements in this presentation that are not historical facts, such as our earnings per share, return on equity and our Unum US group disability benefit ratio guidance, constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 and involve risks and uncertainties that could cause actual results to differ materially from those contained in the forward-looking statements. These risks and uncertainties include such general matters as general economic or business conditions; events or consequences relating to terrorism, acts of war and catastrophes, including natural and man-made disasters; competitive factors, including pricing pressures; legislative, regulatory, accounting, or tax law changes; and the interest rate environment. More specifically, they include fluctuations in insurance reserve liabilities; changes in projected new sales and renewals; variations between projections and actual experience in persistency rates, incidence and recovery rates, pricing and underwriting; retained risks in our reinsurance operations; availability and cost of reinsurance; the level and results of litigation, rating agency actions, and regulatory actions and investigations; actual experience in implementing and complying with the multistate market conduct regulatory settlement agreements and the California Department of Insurance settlement agreement; negative media attention; changes in assumptions relating to deferred acquisition costs, value of business acquired or goodwill; the level of pension benefit costs and funding; investment results, including credit deterioration of investments; the ability of our insurance company subsidiaries to pay dividends or extend credit to us and certain of our intermediate holding company subsidiaries and/or finance subsidiaries; and effectiveness of product support and customer service. For further information of risks and uncertainties that could affect actual results, see our filings with the Securities and Exchange Commission, including information in the sections titled “Cautionary Statement Regarding Forward-Looking Statements” and “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2007. The forward-looking statements in this presentation are being made as of the date of this presentation, and we expressly disclaim any obligation to update or revise any forward-looking statement contained herein. 2
  • 3. Agenda • Business Environment • Growth Strategy • Unum in Context 3
  • 5. Business Environment: Economic Landscape • Employment Trends • Consumer Confidence • Economic Growth • Interest Rates 5
  • 6. Business Environment: Corporate Diversification More Diversified Earned Premium Base Colonial IDI-Closed Block 11% Colonial 13% IDI-Closed Block 9% 16% Unum UK Unum UK 4% 12% Other 1% Unum US Other Supplemental 0% & Voluntary 13% Unum US Supplemental Unum US & Voluntary Unum US Large Case 18% Large Case 24% 33% Unum US Core Market Unum US 24% Core Market 22% 2002 2007 6
  • 7. Business Environment: Unum US Industry Diversification Other 12.8% Services 15.6% Public Sector 5.1% Banking and Finance 7.5% Retail 8.6% Education 7.9% Transportation and Utilities 4.9% Healthcare 20.8% Construction and Manufacturing 16.8% * In-force premium as of 4Q07 for Group, VB & GLTC 7
  • 9. Relative Incidence by Case Size Group Long-term Disability: Submitted Incidence by Case Size 1.10 1.00 Aggregate 0.80 Small Mid Large 9
  • 10. Growth Strategy: Incidence Trends by Case Size Actual/Expected 100% 2002 2003 2004 2005 2006 2007 0-499 500-1,999 2,000+ Total 10
  • 11. Growth Strategy: Premium Per Life Trends vs. LTD Industry Inforce Premium per Life $290 $270 $252 $232 $229 $229 $218 $217 $216 $219 $219 $205 $209 $211 $201 2002 2003 2004 2005 2006 Unum LTD Industry excluding Unum Industry Source: JHA Disability Market Surveys 11
  • 12. Growth Strategy: Shifting Size Group Long-term Disability Business Mix 2001 2007 Current Inforce New Sales New Sales Inforce Mix Goal 28% 39% 40% 37% Small Small Small Small 17% Mid 17% 22% Mid 20% Mid Mid 55% Large 46% 39% 40% Large Large Large 12
  • 13. Growth Strategy: Reducing Average Case Size Group Long-term Disability - Average Case Size $50,000 $39,426 $38,469 $40,086 $40,000 $30,298 $28,461 $30,000 $26,412 $23,339 $20,000 $10,000 2001 2002 2003 2004 2005 2006 2007 * Fully Insured New Sales 13
  • 14. Growth Strategy: Shifting Product Mix Business Mix – Sales Premium Group VWB Large 8.3% Group 24.2% Large LTC 43.1% 6.1% VWB 22.2% Group IDI RI Core 8.9% 37.2% Group Core LTC 33.6% 6.8% IDI RI 9.6% 2002 2007 * Data does not include AD&D Sales Premium 14
  • 15. Risk Results Group Disability Benefit Ratios as a Percentage of Premium Income 100% 94.8% 94.6% 93.8% 93.4% 95% 92.7% 92.7% 92.1% 92.4% 91.5% 90% 85% 80% 75% 2003* 2004* 2005* 2006* 1Q07 2Q07* 3Q07 4Q07 2007* * Excludes claim reassessment impact and reserve strengthening 15
  • 16. Risk Results Group Life and AD&D Benefit Ratios as a Percentage of Premium Income 80% 77.0% 76.6% 76.3% 76.0% 75.2% 74.3% 75% 72.8% 72.3% 69.5% 70% 65% 60% 2003 2004 2005 2006 1Q07 2Q07 3Q07 4Q07 2007 16
  • 17. Risk Results Voluntary Benefits Ratios as a Percentage of Premium Income 75% 72.5% 69.0% 70% 66.3% 65% 62.7% 60.1% 60% 55% 50% 2003 2004 2005 2006 2007 17
  • 18. Risk Results Group Disability, GL and AD&D, Voluntary Benefits Ratios as a Percentage of Premium Income 90% 86.9% 85.8% 85.5% 85.6% 85% 83.1% 80% 75% 70% 2003 2004 2005 2006 2007 18
  • 19. Growth Strategy: Increasing Customer Base Unum US Group Disability 9,000 7,901 +7% 7,371 6,000 3,000 2006 2007 Unum US Group Life 9,000 6,531 % +12 5,806 6,000 3,000 2006 2007 19
  • 20. Growth Strategy: Voluntary Market VWB Sales Growth $ in millions $160 $138.4 $134.2 $130.2 $114.1 $120 $105.8 $79.1 $80 $40 2002 2003 2004 2005 2006 2007 20
  • 21. 2008 Outlook and Opportunities Earned Premium Growth 2007-2011 5 Yr CAGR Total Core & Supp Group Large 0.9% Total 4.2% Core & Supp - 4.7% Group Large 2003 2007 2011 Earned premium growth emerges in 2009 as large case earned premium flattens and growth accelerates in group core and supplemental benefits segment. 21
  • 23. Reconciliation of Non-GAAP Financial Measures Year Ended 2007 2006 2005 2004 2003 (in millions) benefit ratio (in millions) benefit ratio (in millions) benefit ratio (in millions) benefit ratio (in millions) benefit ratio Unum US Group Disability Premium Income $ 2,381.3 $ 2,483.5 $ 2,527.9 $ 2,644.7 $ 2,662.6 Benefits and Change in Reserves for Future Benefits 2,277.4 95.6% 2,702.5 108.8% 2,397.7 94.8% 2,533.1 95.8% 3,412.1 128.1% Regulatory Reassessment Charge (76.5) (349.2) (27.3) (80.2) - Reserve Strengthening - - - - (894.0) Benefits and Change in Reserves for Future Benefits, Excluding Regulatory Reassessment Charge and Reserve Strengthening 2,200.9 92.4% 2,353.3 94.8% 2,370.4 93.8% 2,452.9 92.7% 2,518.1 94.6% Unum US Group Disability, Group Life and AD&D, and Voluntary Benefits Premium Income 4,024.4 4,265.1 4,330.7 4,561.5 4,585.0 Benefits and Change in Reserves for Future Benefits 3,422.2 85.0% 4,009.1 94.0% 3,734.9 86.2% 3,979.9 87.2% 4,880.5 106.4% Regulatory Reassessment Charge (76.5) (349.2) (27.3) (80.2) - Reserve Strengthening - - - - (894.0) Benefits and Change in Reserves for Future Benefits, Excluding Regulatory Reassessment Charge and Reserve Strengthening 3,345.7 83.1% 3,659.9 85.8% 3,707.6 85.6% 3,899.7 85.5% 3,986.5 86.9% Three Months Ended June 30, 2007 (in millions) benefit ratio Unum US Group Disability Premium Income $ 609.3 Benefits and Change in Reserves for Future Benefits 641.2 105.2% Regulatory Reassessment Charge (76.5) Benefits and Change in Reserves for Future Benefits, Excluding Regulatory Reassessment Charge 564.7 92.7% 23
  • 24. Reconciliation of Non-GAAP Financial Measures Twelve Months Ended December 31, 2007 Debt Claim Extinguishment Reassessment As Reported Cost Charges As Adjusted (in millions) Operating Income (Loss) by Segment Before Income Tax and Net Realized Investment Gain (Loss) Unum US Group Disability $ 105.0 $ - $ (66.2) $ 171.2 Group Life and Accidental Death and Dismemberment 217.2 - - 217.2 Supplemental and Voluntary 243.4 - - 243.4 Total Unum US 565.6 - (66.2) 631.8 Unum UK 338.8 - - 338.8 Colonial 245.8 - - 245.8 Core Operating Segments 1,150.2 - (66.2) 1,216.4 Individual Disability - Closed Block 117.9 - 13.2 104.7 Other 17.5 - - 17.5 Corporate (223.2) (58.8) - (164.4) Operating Income by Segment $ 1,062.4 $ (58.8) $ (53.0) $ 1,174.2 24