6. the brand triangle
• The brand makes a
promise
• The consumer buys the
promise
• The organization
delivers the promise
7. so your brand must be the most
important organizing principle
of your company
8. a brand is it’s philosophy
• the selection of the
basic values of its
founders
• their Energy &
Direction
9. plus its physical manifestations
• the products
• the team
• the office
10. plus its meta physical manifestations
• the culture
• the procedures
• the trainings
11. plus its physical manifestations
• expresiones de
publicidad
– Internet
– Folletos
– Logotypos
– Estilo de la casa
12. Energy x Direction
brand foundations
Logos Training
ing
Advertising
int
Procedures
nd
e
Internet
rn
ra
Structures
al
Events lb culture
b
na
ran
ter
din
ex
g
brand experiences
Products
Sales Team
Aftersales Office
Helpdesk Shops
Telephone script
13. When all these manifestations
are in line with the brand
philosophy, you have an
authentic brand
14. This is the basis upon which
you can build a
strong brand