19 Student laundries were upgraded w/o any university expenditure. Water savings equaled 4 million gallons per year. Waste water effulents were also reduced by 4 million gallons per year.

1. A strategic procurement projectForLaundry upgrade Cross Functional Team Leader: Rusty Thomas, Procurement Services Evaluation Team: Frank Corris, CPO, Procurement Services Bev Wyatt, Residential Housing Bill Fetty, Laundry Coordinator Holly Elliott, Budget Mgr, Shared Services

2. Current State Vendor: Laughlin Music and Vending 40+ Years of laundry service to OHIO Current Equipment is out dated High level of student dissatisfaction in that washing cycles do not match drying cycles and students overpay for drying time Current equipment does not meet current energy efficiency ratings Facilities are not in good condition Ductwork is clogged and unsafe

3. Laughlin Revenue History Laughlin proposal drops commissions to OHIO from 67% to 25%

4. Ohio University Laundry Program RFP Overview Significant research was performed to look for high efficiency equipment to reduce energy consumption and waste effluents Pre-Bid meeting was conducted to tour seven potential bidders through some of the current laundries be they for student use or production equipment The three top providers made oral presentations to the evaluation team as well as: Enrique Hermosilla, Residential Coordinator, Josh Bodnar, Assistant Residential Coordinator Brian Stephens, Student. The two finalists where asked to respond to nine clarifying questions and make their “best and final” offers

5. Proposal No. 1 Laughlin Vending: Presentation was poor and lacked professionalism exhibited by other vendors Presenter could not respond to basic technical questions Local company with extensive history in the Athens/OU community Proposal raises wash rate to $2.00 No formal training or education program for the students No indication that they ever clean dryer vents Have out grown their ability to serve our needs Their financial offering was the lowest of the finalists

6. Proposal No. 2 ASI: ASI was the most organized of the vendors Headquartered in Ohio and highly recommended Best overall presentation: Presentation was geared towards the whole service package Included laundry program an option to increase revenue Electronic access control on laundry doors opposed to opening/closing daily – Smart! Had innovative ideas ie: 25 cent wash weekends, conducts surveys, Routine maintenance & vent cleaning Looking at a GREEN detergent alternative (currently in test) Did their homework on machine/student ratio Would prefer to get away from bill changers and onto a card system Will switch Bromley over to ASI right away “Catwash” Marketing Campaign with Renovations – Innovative Proposal did not adequately address housekeeping services currently provide by Laughlin No local representative: Maintenance 1 to 2 hours away “not a full time job” Parent company in bankruptcy Response to financial questions was vague, financial statements ended March of 2008, liquidly ratios indicated cash flow problems. Requested additional request for information continued to be vague. Response to bankruptcy was misleading and created an air on mistrust with the response.

7. Proposal No. 3 Caldwell & Gregory Spent time discussing technical aspects on atheistic improvements Provided he most capital to be used to renovations Will allow OU to determine how and where renovation money is spent Unused monies are given to Ohio University They had outstanding education programs “Included” laundry program an option Planned to hire a local maintenance person to service just our campus Housekeeping Services provided and included in pricing and employees two local residents Routine maintenance includes expert dryer vent cleaning to improve energy efficiencies Full time Card System “expert” on staff Wants to offer 24/7 service to the students and provided benchmark data to support the concept. Feels that they can increase student usage by 40-50% with a “goal is to get gross revenue to $650,000 per year” Great references with over 80 colleges and universities currently under contract Financial revue showed full liquidly and ability to serve Ohio University without creating an uncomfortable financial situation.

8. Revenue Projection vs. Current

9. Benefits/Highlights Room renovations will include: New paint New ducting Washer and dry enclosures New flooring in some areas Decaling with OHIO logos New energy efficient front load washers and double stacked dryers will be provider in all locations Water consumption and sewage waste water will each be reduced by 4 million gallons per year Saving on water and sewage equal $50,000/year Wash and Drying times will be closer to 1:1 ratio

10. Considerations of Decision between ASI/Coinmach Laundry and Caldwell & Gregory Both had outstanding references, with near 100% satisfaction. Both concentrate on university laundry service Both total financial offering packages are an improvement over current provider plan. ASI/Coinmach’s parent company, Babcock and Brown is currently in “voluntary administration” in Australia The financials submitted by ASI/Coinmach where dated March 31, 2008 and indicated a loss in revenues, and showed no total positive assets compared to liabilities Given consideration to all available information and taking to account the advisement of John Biancamona, Legal Affairs, it was decided not to award to ASI/Coinmach

11. Recommendation Justification Award to Caldwell & Gregory Following final negotiations with Caldwell & Gregory that resulted in an additional 5% increase in revenues, the Evaluation Team made the unanimous decision to recommend Caldwell & Gregory as the new provider.

12. Further Recommendations“Include Program” The “Include Program” is a forward thinking practice observation that access each resident student a flat fee for laundry services Every school that has gone to this program has had positive student feedback and benefited the university financially. Recommended annual fee of $100/year doubles the income revenue to the university For the students it allows: Unlimited cycles and eliminates the need for cash Eliminates the for expensive monitoring equipment Increase hours of operation Can be made available to “off-campus” students with student ID card much like Bobcat cash Result in increased income to Resident Housing Recommend transition to the “Include Program” for school year 2010-11 through the fee structure showing the laundry as a value-add for increase.

13. Revenue Projection vs. Current Because of a significant change in equipment type, an additional $50,000 /year in water and sewage saving can be value added to the C&G commission.

14. Post Award Improvements

15. Before Photo

16. After Photo Still to Come: Folding tables Study Tables Seating Units Framed signs Card Readers