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Top Telecom Trends &
Highlights From MWC 2019
Presented to you by
Panorama
CEO of Panorama
Eynav
Azarya
• CEO of Panorama, world
leaders in AI & data
analytics for
communications and media.
• Visionary thought leader in
telecom and analytics
• Software and Industrial
Engineer
• Board member – AFEKA
engineering college
Your Presenter Today
• Presenting in MWC/4YFN on
the future Telecom
analytics
MWC 2019
107,000 Attendees
2,400 Exhibitors
7,700 CEOs
5G
OTTIoT
AI
Analytic
Everything Smart!
https://lowdown.carphonewarehouse.com/feature/our-highlights-from-mwc-2019/39768/
Nubia Alpha Wearable Smartphone
Microsoft HoloLens 2
The Huawei Mate X 5G folding phone
#1 Technology
Enabler
5G
Capex
VR
Cars
Drones
5G Investments are Massive
5G
Capex
VR
Cars
Drones
Proven Use Cases are Key for it’s
Success
5G
Capex
VR
Cars
Drones
Shared Infrastructure & Services
are
More Important than Ever
The Leaders are
Betting on 5G
But..
OTT vs Telecoms
OTT
The Big Contender
OTT is Everywhere
From Communication to TV
From Music to Technology
From Content to Productivity
Telecoms & OTTs
Will Partner
• Premium content
• Personalized offers
• Bundles
• Engagement platform
• Customer experience &
billing
The Internet of
Things
Telecoms are the catalysts
for the IoT Revolution
https://lowdown.carphonewarehouse.com/feature/our-highlights-from-mwc-2019/39768/
Wearables:
IoT Sensors for Everyone
https://www.techradar.com/news/7-best-wearables-of-ces-2019-the-top-smartwatches-and-more-from-the-show
Smart Homes Smart Industry
Smart BuildingsSmart Cities
Smart Health
The Smart World
Telecom Providers & 5G
Massive
Investment in
Cross Function
Analytics
Digital Transformation =
Analytics Creating New Business
Processes
Business
Process
Insights
Customer
Experience
IoT
&
Supply
Chain
Workforce
Engagement
Investment
Management
Long term:
Digital
transformation
partner for the
industry
(B2B focus)
Connectivity
provider
Telecom Roadmap
Mid term:
IoT services,
Data applicationsShort term:
Omnichannel,
Cross-sell,
Retention
Leverage those trends to drive leadership in your market
Enablement
Monetization Management Trust
Business Assurance Customer Centricity
KPIs & Insights
Digital
Business
Governance
Cloud, platform, APIs, blockchain, digital twin, data analytics, AI, OSS/BSS
Business models, revenue
models, value creation, customer
centricity
CurateFx, SLAa, smart
contracts, customer centricity
Security, privacy, responsible
data management, data
analytics, AI
Revenue assurance, fraud & risk
management, billing, charging,
settlement, customer centricity,
billing
Omnichannel, responsible data
management, value creation,
market centricity
Tracking and analysis of KPIs. The
key to digital transformation
Strategy, regulatory approach,
leadership, organization, skills,
risk management
The Scope of
Digital
Transformation
* Original model by TM Forum “Widening Scope of Digital Transformation”
From Data to
Actionable
InsightsOut-of-the-Box Analytical Solutions for All Use Cases of
Telecommunications and Media Service Providers
Data Collectors & ETLs
Sharing &
Collaboration
KPI Monitoring
Alerts & Notifications
AutomatedReports
Recommendation&
Generation
Self-Service
Analytics
Out-of-the-Box ‘Telecom-Specific’
Reports & Dashboards
OSS
Other
Systems
Marketing
Finance
ERP
CRMBSS
Data Models Pre-Defined for
Telecom & Self Service Analytics
Automated Insights
& Data Discovery
Predictive
AI-based
Analytical
Models
Cross-Departmental Analytical Modules / Use Cases:
• Executive Management
• B2B Account Analytics
• Lead to Cash Optimization
• Problem to Resolution Analytics
• Churn Monitoring & Analytics
Departmental Analytical Modules / Use Cases:
• Collection
• Subscriber Analytics
• Revenues & ARPU
• Pre-paid & Top-Ups
• Order Management
• Fulfilment
• Services & Ticketing
• Contact Center
• Campaign Analytics
• Usage Analytics
• Network Statistics & Planning
• Network Inventory
• IoT Billing Analytics
Predictive, AI-based, Analytical Modules / Use Cases:
• Churn Prediction
• Next-Best-Offer
• Customer Segmentation
• Lead Scoring
• Conversion Rate Improvement
Industry
Recognition &
Awards
“Panorama’s differentiated
recommendation engine helps users get
the right insight within the right
context at the right time. Panorama’s
machine-learning-based recommendation
engine nudges you in the right
direction by showing you the most
popular content as tagged and ranked by
your colleagues”
What the top analyst firms say about
Panorama’s innovation:
The Forrester BI Wave
Boris Evelson & Martha Bennett
5G is the next generation
of network. It will enable
Smart Networks, optimizing
CAPEX and reducing costs.
It’s also the catalyst
for the connected “Smart
World”. CSP’s are getting
ready to roll out 5G
technology this year, but
it still has some
challenges.
5G
As owners of the network,
5G technology,
communication and
subscriber data, CSP’s will
enable the IoT revolution
and will partner with other
businesses and governments
to implement IoT in other
industries and the Smart
Life (Smart Homes, Smart
Cities, etc)
IoT & B2B
AI and data analytics are
the key to dealing with the
massive amounts of data that
will be generated once 5G is
fully running. AI analytics
automate predictive analysis
allowing CSPs to know what
happened, why it happened,
and what will happen later,
letting them pinpoint their
next best action.
AI & Analytics
CSPs are transforming into
DSPs. Digital Transformation
is still a priority for
certain operators, while there
are some that are already
reaping the benefits. The
emphasis is on creating unique
and personalized customer
experiences to reduce churn
and increase lifetime value.
Analytics for telecom is the
ultimate driver for digital
Digital
Transformation
A Quick Recap of MWC 2019
Thank you!
Question?
eynav@panorama.com

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Why MWC was a waste of time…except for this

  • 1. Top Telecom Trends & Highlights From MWC 2019 Presented to you by Panorama
  • 2. CEO of Panorama Eynav Azarya • CEO of Panorama, world leaders in AI & data analytics for communications and media. • Visionary thought leader in telecom and analytics • Software and Industrial Engineer • Board member – AFEKA engineering college Your Presenter Today • Presenting in MWC/4YFN on the future Telecom analytics
  • 3. MWC 2019 107,000 Attendees 2,400 Exhibitors 7,700 CEOs
  • 5. Everything Smart! https://lowdown.carphonewarehouse.com/feature/our-highlights-from-mwc-2019/39768/ Nubia Alpha Wearable Smartphone Microsoft HoloLens 2 The Huawei Mate X 5G folding phone
  • 8. 5G Capex VR Cars Drones Proven Use Cases are Key for it’s Success
  • 9. 5G Capex VR Cars Drones Shared Infrastructure & Services are More Important than Ever
  • 10. The Leaders are Betting on 5G But..
  • 11. OTT vs Telecoms OTT The Big Contender
  • 12. OTT is Everywhere From Communication to TV From Music to Technology From Content to Productivity
  • 13. Telecoms & OTTs Will Partner • Premium content • Personalized offers • Bundles • Engagement platform • Customer experience & billing
  • 14. The Internet of Things Telecoms are the catalysts for the IoT Revolution
  • 15. https://lowdown.carphonewarehouse.com/feature/our-highlights-from-mwc-2019/39768/ Wearables: IoT Sensors for Everyone https://www.techradar.com/news/7-best-wearables-of-ces-2019-the-top-smartwatches-and-more-from-the-show
  • 16. Smart Homes Smart Industry Smart BuildingsSmart Cities Smart Health The Smart World Telecom Providers & 5G
  • 17.
  • 19. Digital Transformation = Analytics Creating New Business Processes Business Process Insights Customer Experience IoT & Supply Chain Workforce Engagement Investment Management
  • 20. Long term: Digital transformation partner for the industry (B2B focus) Connectivity provider Telecom Roadmap Mid term: IoT services, Data applicationsShort term: Omnichannel, Cross-sell, Retention Leverage those trends to drive leadership in your market
  • 21. Enablement Monetization Management Trust Business Assurance Customer Centricity KPIs & Insights Digital Business Governance Cloud, platform, APIs, blockchain, digital twin, data analytics, AI, OSS/BSS Business models, revenue models, value creation, customer centricity CurateFx, SLAa, smart contracts, customer centricity Security, privacy, responsible data management, data analytics, AI Revenue assurance, fraud & risk management, billing, charging, settlement, customer centricity, billing Omnichannel, responsible data management, value creation, market centricity Tracking and analysis of KPIs. The key to digital transformation Strategy, regulatory approach, leadership, organization, skills, risk management The Scope of Digital Transformation * Original model by TM Forum “Widening Scope of Digital Transformation”
  • 22. From Data to Actionable InsightsOut-of-the-Box Analytical Solutions for All Use Cases of Telecommunications and Media Service Providers Data Collectors & ETLs Sharing & Collaboration KPI Monitoring Alerts & Notifications AutomatedReports Recommendation& Generation Self-Service Analytics Out-of-the-Box ‘Telecom-Specific’ Reports & Dashboards OSS Other Systems Marketing Finance ERP CRMBSS Data Models Pre-Defined for Telecom & Self Service Analytics Automated Insights & Data Discovery Predictive AI-based Analytical Models Cross-Departmental Analytical Modules / Use Cases: • Executive Management • B2B Account Analytics • Lead to Cash Optimization • Problem to Resolution Analytics • Churn Monitoring & Analytics Departmental Analytical Modules / Use Cases: • Collection • Subscriber Analytics • Revenues & ARPU • Pre-paid & Top-Ups • Order Management • Fulfilment • Services & Ticketing • Contact Center • Campaign Analytics • Usage Analytics • Network Statistics & Planning • Network Inventory • IoT Billing Analytics Predictive, AI-based, Analytical Modules / Use Cases: • Churn Prediction • Next-Best-Offer • Customer Segmentation • Lead Scoring • Conversion Rate Improvement
  • 23. Industry Recognition & Awards “Panorama’s differentiated recommendation engine helps users get the right insight within the right context at the right time. Panorama’s machine-learning-based recommendation engine nudges you in the right direction by showing you the most popular content as tagged and ranked by your colleagues” What the top analyst firms say about Panorama’s innovation: The Forrester BI Wave Boris Evelson & Martha Bennett
  • 24. 5G is the next generation of network. It will enable Smart Networks, optimizing CAPEX and reducing costs. It’s also the catalyst for the connected “Smart World”. CSP’s are getting ready to roll out 5G technology this year, but it still has some challenges. 5G As owners of the network, 5G technology, communication and subscriber data, CSP’s will enable the IoT revolution and will partner with other businesses and governments to implement IoT in other industries and the Smart Life (Smart Homes, Smart Cities, etc) IoT & B2B AI and data analytics are the key to dealing with the massive amounts of data that will be generated once 5G is fully running. AI analytics automate predictive analysis allowing CSPs to know what happened, why it happened, and what will happen later, letting them pinpoint their next best action. AI & Analytics CSPs are transforming into DSPs. Digital Transformation is still a priority for certain operators, while there are some that are already reaping the benefits. The emphasis is on creating unique and personalized customer experiences to reduce churn and increase lifetime value. Analytics for telecom is the ultimate driver for digital Digital Transformation A Quick Recap of MWC 2019

Editor's Notes

  1. The whole world is made of data Huge amount of data, and if being used correctly, it will be the biggest revolution
  2. The whole world is made of data Huge amount of data, and if being used correctly, it will be the biggest revolution
  3. The whole world is made of data Huge amount of data, and if being used correctly, it will be the biggest revolution