On 5 December 2018, MCRB and the Union of Myanmar Chamber of Commerce and Industry co-hosted the third of MCRB’s ‘responsible business seminars’, with a focus on combatting corruption. Read more: https://www.myanmar-responsiblebusiness.org/news/tone-from-the-top.html

1. Telenor Myanmar
ANTI-CORRUPTION PROGRAMME
MCRB RESPONSIBLE BUSINESS WORKSHOP
Yangon, 4th December 2018

2. OUR MISSION IN MYANMAR
2
1 Provide Mobile Connectivity
to Everyone in Myanmar
2 Develop People and
Industry Ecosystems
3 Do Business the
Right Way

3. CORRUPTION IS A CHALLENGE IN OUR REGION
6
161
Singapore
Malaysia
China
India
Thailand
Vietnam
Myanmar
Laos
Bangladesh
Cambodia
CORRUPTION INDEX
(Source: Transparency International Report 2017)
130

4. OUR DEFINITION OF CORRUPTION
“An act of corruption will be if any person
requests, receives, accepts, gives or
offers any kind of improper advantage in
connection with a position, office or
assignment”
TELENOR ANTI-CORRUPTION HANDBOOK
“When someone attempts to
influence a third party’s decision by
offering an improper advantage”
BRIBE
“Small amounts paid to secure or
expedite the performance of a routine
or necessary action to which the
payer has legal or other entitlement”
FACILITATION PAYMENT
TRADING IN INFLUENCE
“Improper advantage is offered or
given to someone in return for
influencing the conduct of a third
party’s position”

5. CORRUPTION IS A THREAT TO REALISING ‘DIGITAL
MYANMAR’
5
Discourages and/or delays investments that follow laws
& regulations
Deters foreign investment and skills needed for
developing the economy
Undermines Governments revenues and ability to invest
Distorts decision making and resource allocation on
public and private spending

6. HOLISTIC ANTI-CORRUPTION APPROACH
Proportionate
Procedures
Top Level
Commitment
Risk
Assessment
Integrity Due
Diligence
Communication
& Training
Monitoring &
Review
Enforcement &
Sanctions

7. FOUNDATION: POLICIES AND RESOURCES
• “The Telenor Way”
INTERNALLY…
• Code of Conduct
• Anti-Corruption Policy
WITH SUPPLIERS…
• Agreement For Responsible
Business Conduct
• Supplier Conduct Principles

8. INTERNAL CONTROLS
NO GIFT POLICY
WHISTLEBLOWINGETHICS & COMPLIANCE
COMMITTEE
4-EYES POLICY
ETHICS & COMPLIANCE
OFFICER

9. VISIBLE COMMITMENT AT CEO LEVEL
SIGVE BREKKE, CEO OF TELENOR GROUP
OPENING ANTI-CORRUPTION TRAINING
LARS-ERIK TELLMANN, CEO OF TELENOR
MYANMAR, SUSTAINABILITY BRIEFING 2018

10. END-TO-END SUPPLIER MONITORING
Compliance &
Performance
Monitoring
Ongoing
Capacity
Building
Recognition
IDD & Risk Assessment
Contract +
ABC/SCP
Onboarding
& Training
100%
Direct suppliers signed
ABC/SCP

11. REGULAR CORRUPTION RISK ASSESSMENTS

12. MANDATORY TRAINING FOR EMPLOYEES &
SUPPLIERS
EMPLOYEE ONBOARDING
ANNUALLY ONLINE
AWARENESS CAMPAIGNSEMPLOYEE FIELD TRAINING
SUPPLIER TRAINING

13. REGULAR MONITORING & REPORTING
ANNUAL SUSTAINABILTIY
BRIEFINGS
ANNUAL SUSTAINABILITY
REPORTS
INTEGRITY INDEX
EMPLOYEE
SURVEY
SUPPLIER
MONITORING

14. COMMON DILEMMAS AND MITIGATIONS
CUSTOMARY
DONATIONS AND
SEASONAL GIFTS
FACILITATION
PAYMENTS
PERSONAL
DONATIONS ON
TELENOR
BUSINESS
AGENTS

15. QUESTIONS?