Espire is a digital transformation company with over 20 years of experience serving over 100 global customers. They help insurance companies with digital transformation projects to build future-ready businesses through agile and scalable solutions. Their services include customer experience platforms, automation, analytics, cloud services, and managed support to optimize processes like underwriting, claims, and policy administration.
2. Our Credentials
Insurance industry is largely driving innovation and digital transformation due
to rising customer expectations however a complex mix of legacy IT systems,
tackling with digital updates and implementing new systems can seem
daunting, expensive, and risky.
At Espire, we are reshaping the insurance industry with agile & scalable digital
transformation to build businesses which are future-ready & resilient to
market disruptions while creating 1:1 personalized customer interactions and
delivering incredible digital experiences across touchpoints.
Consultative Approach
20+ years of expertise
in Digital Transformation
Strategic IT Partner
for global brands
100+ Global Customers
Served
Dedicated Centre of
Excellence (CoEs)
500+ Certified Resources
Cross-Enterprise Total
Experience Solutions
30+ Technology Partner
Network
24x7 Managed
Support Services
12 Global Locations
served
Lower TCO &
Higher ROI
CMMI Level 5
Appraised process
3. Powering New-Age Insurance with cutting-edge TX strategy:
Customer Service
& New Business
Improving Customer Acquisition by
leveraging marketing automation
tools & digital experience platforms
to drive contextual experiences
across all touchpoints
Life Insurance, Annuities & Health
Deploying a comprehensive range of innovative digital
offerings, designed to improve the operational efficiency
of systems and lower the cost of acquisition and service
Lloyd’s of London and Specialty
Designing state-of-the-art tech platforms to simplify
policy administration, reinsurance processing and claims
management to build business resiliency for (re)insurers
Property & Casualty Insurance
Optimizing key business processes (underwriting, claim,
etc) by leveraging next-gen technologies to facilitate
efficient decision making & faster turnround times.
Reinsurance
Devising automated reinsurance framework to improve staff
efficiencies and optimize business processes for facilitating
efficient monetary management with no financial leakages
Underwriting &
Product Development
Enabling automated underwriting
to optimize business operations and
process management by deploying
state-of-the-art technology for efficient
case handling & management
Policy
Administration
Automating the policy administration
processes for efficient policy
renewals and servicing by using
predictive and behavioural analytics
to provide personalized CX
Claims
Management
Mitigating business challenges and
reducing financial leakage with
scalable claims management
solutions based on an integrated
digital eco-system with fraud
analytics
Reinsurance
Optimizing inward and outward
reinsurance processes using automation
& to adopt a total experience approach
and fast-track business outcomes
End-to-End
Managed Services
Driving operational excellence with
efficient incident management,
service management & change
management by providing timely
issue resolutions
Line of Insurance Business we serve
4. Espire Cross-Enterprise Digital Transformation/TX Services
Digital Experience
Management
Multi-Channel Customer
Communications
Digital Engineering
Enterprise wide
Integration
Real-time Analytics
Cloud/DevOps Services
Automation
Security
About Espire
Espire is a Digital Transformation and Total Experience
(TX) Solutions provider with over 2 decades of experi-
ence, and global operations spread across 12 locations
worldwide - our Agile Digital Transformation Services
help brands to be resilient to market disruptions and
focus on business outcomes and returns.
With focus on TX, we are paving way for enterprises to
deploy & deliver the best Customer Experience (CX),
Employee Experience (EX), and Business Experience
(BX) – with overarching service offerings around
Multi-Experience (MX), and User Experience (UX).
To make this possible, we adopt a cross-enterprise
approach, backed by robust operations systems -
leading to meaningful customer engagements,
retentions and increase in new customer acquisitions
for businesses- bringing a positive impact to brand’s
profitability and revenue streams, with emphasis on
delivering engaging digital experiences, especially
when the world traverses through a new normal.
www.espire.com Let’s Stay Connected
Our Global
Locations
UK Ireland
New Zealand Malaysia Philippines India
Singapore
Netherlands USA Australia
Canada
Enterprise Application
Content Services