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FY2020Budget
Proposed
Public Transportation & Parking
April 30, 2019
Jason Ferbrache, Director
Who We Are
EMBARK’s Family of Services
EMBARK
Bus Service OKC
Streetcar
Oklahoma
River Cruises
Downtown
Parking
Spokies
Bikeshare
What We’ve Done
A Year in Review
Additional Night
Service
July, 2018
OKC Streetcar
Launch
December, 2018
Sunday Bus
Service
January, 2019
Sheridan Walker
Capital
Improvements
September, 2018
What People are Saying
2018 Importance-Satisfaction (I-S) Analysis – Top Three
2018 Oklahoma City DirectionFinder® Survey administered by ETC, 10th Edition
81%
47%
24%
11%
37%
20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Condition of City Streets Flow of Traffic & Ease of Getting
Around Town
Quality of City's Public Transit
System
Importance
Satisfaction
I-S Rating
I-SRank1
I-SRank2
I-SRank3
What People are Saying
Customer Response
On‐Board Customer Survey, February 2019, ETC Institute
36%
“Very Satisfied”
With Service
34%
“Satisfied” with
Service
22%
“Neutral” with
Service
6%
“Dissatisfied” with
Service
2%
“Very Dissatisfied”
with Service
Overall
Service
Ratings
19%
More weeknight buses
running until midnight
15%
More shelters at stops
21%
More frequent service
on weekends
18%
More frequent service
on weekdays
14%
Later weekend service
What improvement(s) would you
like to see in transit service?
Areas of Focus
Leading for Results
Health Wellness Growth Relationships
State of Good
Repair
Workforce
Development
Sustainable
Development &
Service Growth
Community
Relations
Health
State of Good Repair
Age of the Fleet
The average age of our
fleet is 6.6 years.
Shelters & Stops New Signage
New “Public Parking”
signs added to the
outside of all EMBARK
garages.
38 stop improvement
complete with 22 new
shelters.
Wellness
Workforce Development
CDL Class
We’ve held 13 free CDL
training courses this year.
Hiring
38 new employees since
December and a 2.5%
vacancy rate in Bus
Operator Positions
Growth
Sustainable Growth &
Service Development
Total Night Bus Ridership
# of Riders Per Service Hour (RPSH) vs. Cumulative Night Passengers
0
1
2
3
4
5
6
7
8
9
10
0
20000
40000
60000
80000
100000
120000
FY 15 FY 16 FY 17 FY 18 FY 19
Week Night Ridership RPSH
7.35
7.76
8.61
8.40
67,171
18,680
98,079
96,016
Current Night Routes Include: 005, 011, 13N, 022, 23N, and CIRC
102,650
8.08
Total Weekday Bus Ridership
# of Riders Per Service Hour (RPSH) vs. Average Weekday Passengers
0
2
4
6
8
10
12
14
16
18
20
7,000
7,500
8,000
8,500
9,000
9,500
10,000
10,500
11,000
11,500
FY14 FY15 FY16 FY17 FY18 FY19
Average Weekday Ridership Weekday RPSH
18.01 17.96
17.94
17.36
16.66
15.97
10,150
11,026
11,175
10,873
10,359
10,048
Sunday Ridership
Total Monthly Sunday Passengers
0
2000
4000
6000
8000
10000
12000
14000
January February March April
2,708
10,731
12,155
10,245
Streetcar Ridership
# of Riders Per Service Hour (RPSH) vs. Total Ridership
0
10
20
30
40
50
60
70
80
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
December January February March April
Weekday Ridership Weekend Ridership Cumulative RPSH
41,166
32,359
73,525
26,092
22,700
48,792
11,684
8,844
20,528
18,101
15,139
33,240
24.36
10.93
16.71
68.02
18,051
11,883
29,934
14.53
Alternative Transportation
Ferry and Bike Share
2015
2016
Total Bike Share Ridership
Annual Ferry Ridership
2015
2016
2015
2016
2015
2016
4,670
7,893
10,175
12,643
10,978
- 5,000 10,000 15,000
FY 15
FY 16
FY 17
FY 18
FY 19
(Est.)
12,988 12,308
14,526
16,073
12,327
13,475
0
5,000
10,000
15,000
20,000
FY14 FY15 FY16 FY17 FY18 FY19
Ferry Charter Specialty Total
(Est.)
New service to the NW Corridor
Bus Rapid Transit
New Programs
Holiday Service
Looking Forward
Services, Programs, & Events
Arnall Grant & EMBARK Well
6 Additional Service Days
Bus Rapid Transit
Project Timeline
BUILD Grant
Award
Announcement
Engineering
& Design
Project
Completion
NEPA
Clearance
Ground
Breaking
Dec
2018
2019
2020
2021
2023
Holiday Bus Service
12 Hours of Service
Six Additional Service Days
New Years Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Downtown Parking
Study Area
Convention Center Garage
Project Timeline
OG&E Site
Vacated
Bidding,
Mobilization &
Project
Construction
Complete Demo &
Clean Up
Mar
2019
June
2019
Sep
2019
Sep
2020
Project
Completion
Relationships
Community Relations
BRT Public Meeting
Listening
Community Events
ADA Streetcar Preview
Streetcar Track Meets at Midtown Walkabout,
Brick-Or-Treat, and Lights on Broadway
Open Streets 2019
Sunday Service Launch Streetcar Service Launch
Love the Loops
Engaging
Outreach & Promotional Events
Partnering
Community and Organizational Partnerships
Homeless Alliance
Curbside Chronicle
OKC Drug Court
Haul Pass – OKC Public Schools
Road Scholars
United Way
Resources
Budget Summary
page C-145
FY20 COTPA Budget
Proposed Combined Operating
BUS
PARKING
STREETCAR
FERRY
BIKE SHARE
$30,508,484
$ 5,880,124
$ 5,162,077
$ 939,021
$ 226,846
$42,716,552
71%
Bus Transit
14%
Parking
12%
Streetcar
1%
Bike Share2%
Ferry
Funding Sources
Off-Street Parking
13%
Daily
7%
Other
Daily
Monthly
Event
Other
$ 736,634
$2,724,418
$2,015,748
$ 403,324
$5,880,124
46%
Monthly
34%
Event
Funding Sources
Public Transportation
City
Federal
Fares
State
Other
$ 23,151,208
$ 7,687,314
$ 3,238,809
$ 1,065,060
$ 1,694,037
$ 36,836,428
21%
Federal
4%
Other
63%
City
9%
Fares
3%
State
Major Changes
Holiday Service | Sunday Streetcar Service | Safety Training
$ 184,243 $ 215,330 $ 91,054
FY2020Budget
Proposed
Public Transportation & Parking
April 30, 2019
Jason Ferbrache, Director

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EMBARK Proposed Budget Fiscal Year 2020

  • 1. FY2020Budget Proposed Public Transportation & Parking April 30, 2019 Jason Ferbrache, Director
  • 2. Who We Are EMBARK’s Family of Services EMBARK Bus Service OKC Streetcar Oklahoma River Cruises Downtown Parking Spokies Bikeshare
  • 3. What We’ve Done A Year in Review Additional Night Service July, 2018 OKC Streetcar Launch December, 2018 Sunday Bus Service January, 2019 Sheridan Walker Capital Improvements September, 2018
  • 4. What People are Saying 2018 Importance-Satisfaction (I-S) Analysis – Top Three 2018 Oklahoma City DirectionFinder® Survey administered by ETC, 10th Edition 81% 47% 24% 11% 37% 20% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Condition of City Streets Flow of Traffic & Ease of Getting Around Town Quality of City's Public Transit System Importance Satisfaction I-S Rating I-SRank1 I-SRank2 I-SRank3
  • 5. What People are Saying Customer Response On‐Board Customer Survey, February 2019, ETC Institute 36% “Very Satisfied” With Service 34% “Satisfied” with Service 22% “Neutral” with Service 6% “Dissatisfied” with Service 2% “Very Dissatisfied” with Service Overall Service Ratings 19% More weeknight buses running until midnight 15% More shelters at stops 21% More frequent service on weekends 18% More frequent service on weekdays 14% Later weekend service What improvement(s) would you like to see in transit service?
  • 6. Areas of Focus Leading for Results Health Wellness Growth Relationships State of Good Repair Workforce Development Sustainable Development & Service Growth Community Relations
  • 8. Age of the Fleet The average age of our fleet is 6.6 years. Shelters & Stops New Signage New “Public Parking” signs added to the outside of all EMBARK garages. 38 stop improvement complete with 22 new shelters.
  • 10. CDL Class We’ve held 13 free CDL training courses this year. Hiring 38 new employees since December and a 2.5% vacancy rate in Bus Operator Positions
  • 12. Total Night Bus Ridership # of Riders Per Service Hour (RPSH) vs. Cumulative Night Passengers 0 1 2 3 4 5 6 7 8 9 10 0 20000 40000 60000 80000 100000 120000 FY 15 FY 16 FY 17 FY 18 FY 19 Week Night Ridership RPSH 7.35 7.76 8.61 8.40 67,171 18,680 98,079 96,016 Current Night Routes Include: 005, 011, 13N, 022, 23N, and CIRC 102,650 8.08
  • 13. Total Weekday Bus Ridership # of Riders Per Service Hour (RPSH) vs. Average Weekday Passengers 0 2 4 6 8 10 12 14 16 18 20 7,000 7,500 8,000 8,500 9,000 9,500 10,000 10,500 11,000 11,500 FY14 FY15 FY16 FY17 FY18 FY19 Average Weekday Ridership Weekday RPSH 18.01 17.96 17.94 17.36 16.66 15.97 10,150 11,026 11,175 10,873 10,359 10,048
  • 14. Sunday Ridership Total Monthly Sunday Passengers 0 2000 4000 6000 8000 10000 12000 14000 January February March April 2,708 10,731 12,155 10,245
  • 15. Streetcar Ridership # of Riders Per Service Hour (RPSH) vs. Total Ridership 0 10 20 30 40 50 60 70 80 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 December January February March April Weekday Ridership Weekend Ridership Cumulative RPSH 41,166 32,359 73,525 26,092 22,700 48,792 11,684 8,844 20,528 18,101 15,139 33,240 24.36 10.93 16.71 68.02 18,051 11,883 29,934 14.53
  • 16. Alternative Transportation Ferry and Bike Share 2015 2016 Total Bike Share Ridership Annual Ferry Ridership 2015 2016 2015 2016 2015 2016 4,670 7,893 10,175 12,643 10,978 - 5,000 10,000 15,000 FY 15 FY 16 FY 17 FY 18 FY 19 (Est.) 12,988 12,308 14,526 16,073 12,327 13,475 0 5,000 10,000 15,000 20,000 FY14 FY15 FY16 FY17 FY18 FY19 Ferry Charter Specialty Total (Est.)
  • 17. New service to the NW Corridor Bus Rapid Transit New Programs Holiday Service Looking Forward Services, Programs, & Events Arnall Grant & EMBARK Well 6 Additional Service Days
  • 18. Bus Rapid Transit Project Timeline BUILD Grant Award Announcement Engineering & Design Project Completion NEPA Clearance Ground Breaking Dec 2018 2019 2020 2021 2023
  • 19. Holiday Bus Service 12 Hours of Service Six Additional Service Days New Years Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day
  • 21. Convention Center Garage Project Timeline OG&E Site Vacated Bidding, Mobilization & Project Construction Complete Demo & Clean Up Mar 2019 June 2019 Sep 2019 Sep 2020 Project Completion
  • 23. BRT Public Meeting Listening Community Events ADA Streetcar Preview Streetcar Track Meets at Midtown Walkabout, Brick-Or-Treat, and Lights on Broadway
  • 24. Open Streets 2019 Sunday Service Launch Streetcar Service Launch Love the Loops Engaging Outreach & Promotional Events
  • 25. Partnering Community and Organizational Partnerships Homeless Alliance Curbside Chronicle OKC Drug Court Haul Pass – OKC Public Schools Road Scholars United Way
  • 27. FY20 COTPA Budget Proposed Combined Operating BUS PARKING STREETCAR FERRY BIKE SHARE $30,508,484 $ 5,880,124 $ 5,162,077 $ 939,021 $ 226,846 $42,716,552 71% Bus Transit 14% Parking 12% Streetcar 1% Bike Share2% Ferry
  • 28. Funding Sources Off-Street Parking 13% Daily 7% Other Daily Monthly Event Other $ 736,634 $2,724,418 $2,015,748 $ 403,324 $5,880,124 46% Monthly 34% Event
  • 29. Funding Sources Public Transportation City Federal Fares State Other $ 23,151,208 $ 7,687,314 $ 3,238,809 $ 1,065,060 $ 1,694,037 $ 36,836,428 21% Federal 4% Other 63% City 9% Fares 3% State
  • 30. Major Changes Holiday Service | Sunday Streetcar Service | Safety Training $ 184,243 $ 215,330 $ 91,054
  • 31. FY2020Budget Proposed Public Transportation & Parking April 30, 2019 Jason Ferbrache, Director